...Business Communication 275 Kohl Fiarri 7 August, 2013 Week 1 Assignment 1.1 Choose 2 misunderstandings you experienced and fill out the chart for these. Message: (manager channel) “you are being insubordinate” Encode/negative comment Decode/joking Sender/supervisor receiver/myself Decode/misunderstanding Encode/misspoke Feedback- manger, supervisor, myself in office discussion First misunderstanding example took place on one of my last days of work where I was called into the office by my manager. The manager had heard a message from one of his supervisors that I made a negative comment during work. The supervisor contacted the manager and he called me into the work office. I came in, sat down and was told that I was being negative at work that day and that I must be unhappy. The manager proceeded to tell me what he had heard I had said from the supervisor on duty. The comment that I made was somewhat negative yet I had meant it as a joke. The supervisor heard it differently, not as a joke and was upset. So the comment that I had said was misunderstood first by my supervisor and then she proceeded to tell the manager my comment what she conveyed her perception of what I said rather than what I meant. The comment became all misconstrued by the time I went into the office. We all sat down. I was told what I did wrong before I had a chance to give...
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...Lee Daniels “The Butler” This is sort of the story of Eugene Allen, an African-American who was a butler at the White House from 1952 to 1986. During his period in office, he served presidents from Harry Truman to Ronald Reagan. In Lee Daniels’ The Butler Allen’s fictionalized substitute is Cecil Gaines who is played by actor, director, and producer Forest Whitaker, who leaves his burdened Southern life behind to start a new life in working in our nation’s capital. Much to the delight of his wife, Gloria, who is played by the media owner (OWN), talk show host, actress, producer, and philanthropist Oprah Winfrey, and the exasperation of his activist son, Louis who is played by the actor and producer David Oyelowo, Cecil’s attentiveness to the needs of the civic elite while working at the hotel earns him a job at the presidential mansion. It’s there that he spends several decades, observing as people of power deal with questions of war abroad and civil rights at home. Daniels’ film uses the unique perspective of a White House butler as a jumping-off point to explore questions of race in the 1960s, 70s and 80s. Lee Daniels “The Butler” has some accuracies based on Eugene Allen’s life and there are also some inaccuracies that is true about Cecil Gaines life that is not true about Eugene Allen’s life. Born on July 14, 1919, in Scottsville, Virginia, he died in 2010 and had a movie made some what about his life in 2013. With the time that he was born it was a very horrific time...
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...The skills approach focuses on the ability to use one’s knowledge and competencies to accomplish a set of goals and objectives. In terms of these competencies, the skills approach identifies three particular competencies that are related to strong leadership which include: technical skills, human skills, and conceptual skills. In terms of these competencies, Angela Merkel has demonstrated strong qualities, made influential decisions, been elected through a public election process, and received numerous accolades that indicate she has a high level of proficiency and effectiveness in all three aforementioned competencies associated with the skills approach. The leadership competency of technical skill can be defined as the knowledge about and proficiency in a specific type of work or activity, and involve a hand-on activity with a basic product or process within an organization (Northouse, pg 44). In terms of politics, the technical skills necessary involves knowledge of foreign policy, an ability to effectively negotiate with other leaders and unions, and also an ability to enact effective policies for the area one governs. Angela Merkel is a prime example of the skills approach in relation to technical skills because of the fact that her successful tenure as the Chancellor of Germany was precluded by a late involvement in politics. As was previously mentioned, Chancellor Merkel did not become involved in any kind of politics until the age of 36. Thus, she had to learn and acquire...
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...political system. She would also represent the FDJ in her secondary years as a member of the group’s district board. Political Life With the fall of the Berlin Wall in 1989, Merkel stepped into a full-time role in politics, becoming the deputy spokesperson for the Lothar de Maiziere pre-unification government. Post-reunification, she herself was elected to the Bundestag as a representative of her East German district, Stralsund-Nordvorpommern-Rugen, which she would represent until her ascendancy to the Chancellorship. From that point, she served in ministerial positions, including Minister for Women and Youth and Minister for the Environment and Nuclear Safety. During this time, she was taken into the mentorship of Chancellor Helmut Kohl. After Kohl’s defeat in the general election of 1998, Merkel moved on to a position as Secretary-General in her party, the Christian Democratic Union. During her tenure, she significantly expanded the influence and purchase of her party...
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...Tiffany Prill Challenges of Leadership Leadership Book Analysis Modern World Leaders- Angela Merkel The person chosen for this leadership report is Angela Merkel. I read “Modern World Leaders-Angela Merkel” written by Clifford W. Mills. Being born in Berlin, with my pride in being German, as well as being a female with my own leadership ambitions, I felt Angela Merkel was a perfect fit for me. Gaining knowledge on the leadership style from one of the most powerful and influential women in the world, while also learning the values and beliefs my country is grounded on, I find Angela Merkel to be extremely interesting leader to study. Angela Merkel (born Angela Dorothea Kasner), was born in Hamburg, Germany on July 17, 1954. Angela was raised in East Germany where she later received Associates degree in 1973. Shortly after, she enrolled to the Karl Marx University where she later met and married Ulrich Merkel.She graduates with a bachelor and continues onto her PhD in Science at the Central institute for Physical Chemistry of the Academy of Sciences in Berlin. By 1986 she received her PhD which is also the same year she goes back to West Germany for the first time since she was baby. It was the many years in West Germany, full of communism and hardships, that taught Merkel how strong and powerful government could be. Merkel was determined to use power to serve the people not use it to control them. Rather than telling them what they wanted hear, she told them what to...
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...This dissertation will discuss Angela Merkel’s Leadership style and ethics during the Euro crisis. It will also compare Angela Merkel’s leadership style to servant leadership style. It will also describe how servant leadership may or may not change the outcomes of the Euro crisis. In the closure of the dissertation, I will discuss my own leadership philosophy. Angela Merkel Angela Merkel is the Chancellor of Germany. Last fall, she was elected to her third term as chancellor of Germany, making her one of the only two European Union leaders that survived the economic crisis (The Guardian, 2013). Angela Merkel was named by Forbes in 2014 as the most powerful women in the world (Forbes, 2014). Angela Merkel’s leadership style is pragmatic and methodical (The Guardian, 2013). Anne Applebaum (2013) states “She reigns. She doesn’t tell people what to do, she doesn’t give orders, and she isn’t bossy or pushy. She doesn’t throw Germany’s weight around or make demands. She simply sets parameters, and then lets everybody else make ‘choices’ themselves.” Merkel’s leadership style is prudent, democratic, and modest. Merkel prefers discussion, deliberation and consensus (Zeeb, 2013). The Germans call her “Mutti” (mummy), because she understands what her country wants and makes sure her country gets it (Zeeb, 2013 & The Guardian, 2013). Angela Merkel is a no nonsense leader that is well respected. Merkel and the Euro Debt Crisis The European sovereign debt crisis...
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...evaluate Allstate’s goal setting process to determine whether or not Allstate has an effective goal-setting program. After comparing the model for goal setting with the steps that Allstate had put into effect, I believe that they do have a successful goal-setting program already established. Nevertheless, when you are trying to make sure that a business is operating as smoothly and efficiently that it can, there will always be room for improvement. One way they could improve is instead of giving, each manage a twenty-five percent of each manager merit pay, and why not break that down to at least five percent for every employee (Hellriegel. 2010). That way even thought the percentage is lower but all the employees would be getting a reward based on the Diversity Index and QLMS. Everyone in the company, no matter what background that that individual may have, needs to feel like what they do for the company is not taken for granted. Managers at this time are receiving a twenty-five...
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...Corporate managers and shareholders can sometimes find themselves in a conflict of interest. The goal of being a good manager is being able to spot these potential conflicts and to remedy the situation before a serious problem arises. The biggest conflict between managers and shareholders is going to be money. Here is the most common scenario. A corporation is profitable. In fact, the corporation is more profitable than expected. Therefore, the corporation has a cash surplus, if you will. Managers would want this money as a financial bonus and the shareholders would want this money as a stock dividend. What to do? What to do? Mangers will argue that without their leadership and managerial ability, the corporation would not have been as profitable. The shareholders will argue that without their money, the corporation would not have been able to invest in its growth, and therefore, would not have reached that level of prosperity. Who should get the money? Another situation arises when the managers are also shareholders. This may lead a particular manager to push the opposite way of his/her position. For example, if a shareholder manager would get more money from a stock dividend than from a bonus, this shareholder manager might vote in favor of a stock dividend, not because he/she believes that stockholders should be rewarded for their investment, but because it will mean more money for that particular manager. What if only that one manger is a stock holder? Before...
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...3500 2200-75-2800100-3500 2200-75-2800100-3500 1640-60-260075-2900 do 1 Production Manager 1 In charge of Production Plant 21900 2 Asst Manager Production Asst Manager Maintenance Asst Manager Quality Control Jr. Manger (Q.A)- A 4 3 1 4 1 5 1 Supervision of Production Activities 14500 do 14500 do 14500 do 10840 6 Jr. Manger (Q.A)- B 1 MSc (Pharmaceutical 1640-60-2600In charge of Quality Chemistry)/ MSc (Micro Biology) with 2 years 75-2900 Assurance experience in the relevant field. do 10840 7 Jr. Manger (Q.C) 2 B.Pharm with 2 years experience OR Msc. In charge of Quality (Chemistry)with 2 years 1640-60-2600Control 75-2900 experience/ BSc (Chemistry) with 5 to 7 years experience in relevent Field do 10840 STAFF/WORKERS:TECHNICAL 750-40-950-50B.Sc. (Chemistry) with D.Pharm 1200-60-1500Industrial DA Production of Drug and minimum 3 years 70-1990-80based on cost experience in Pharmaceutical Formulations 2390-95-2865- of living Index production 110-3415 630-25-755-30Minimum 10th Standard + ITI in 905-35-1080Production of Drug Fitter/ Machinist Trade with 2 40-1360-45years experience in a Formulations 1585-55-1860Pharmaceutical Company 65-2185 Minimum 10th Standard + ITI in 605-20-705-25Production of Drug Fitter/ Machinist Trade with 1 830-30-950-35Formulations year experience in a 1230-40-1430 Pharmaceutical Company 630-25-755-30Minimum 10th Standard + ITI in 905-35-1080Maintenance...
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...Aim for 1 page – this example cover letter is longer because it includes instructions Ms Karen Medica [Address] [Suburb, State, Post Code] [Mobile] [e-mail] [date] 1 November 2010 [Salutation] [first name] [surname] [Position in Company] [Company name] [Address] [Suburb, State, Post Code] Dear [Mr. or Ms.][Last Name], Re: [job name, reference] Customer Service Officer, Position C542 [Write a brief explanation of your experience in the particular field and interest in the role advertised. This section should be limited to one paragraph only.] [Example only] I am writing to express my interest in your advertisement/ current opening for a [……],and submit my résumé for your review. Having served in sales and operational leadership roles for the past 8 years with continued success in meeting business/operational goals, I can make a valuable contribution to your organisation’s future projects and initiatives. I am aware of your products and familiar with your new line of [show you know something about what the organisation does] and believe that I can assist with increasing sales in the area of [again, show you know what they do]. [Sell yourself. Point out why you would be best for the role. Use examples/or use as a guide your current or most recent position. Provide detailed summary of the role’s key responsibilities and accountabilities]. [Example only]What I bring to this position is a combination of team leadership, strategic planning, and business development skills that...
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...workplace by serving as a good manager of people and their unique skillsets. The psychology of human beings cannot be ignored since people are almost certain to act as their nature dictates. In the article reviewed, “The Psychology of Crowds” by Chuck Csizmar, the author explores how herding mentality can act as a hindrance to a manager looking to set them self apart as a leader. Csizmar’s major point was that if you do not want to simply be part of the herd, as a manger you have to learn how not to be a “yes” man. You should get comfortable breaking the mold, because managers who change this mentality are able to make a real difference. The author starts off the article by discussing how when he was a child during recess the children were herded. Then as an adult in the military, during basic army training, drill sergeants crammed them into “cattle cars” to drive them to the different locations for their training. They would often yell “Moo!” to indicate that they felt like a herd. All of these experiences in the author’s life were part of building camaraderie and a spirit of teamwork with others. You feel as though you belong to something and becomes your comfort zone because of that human need to belong. But on the flip side it also caused groupthink and took away feelings of individuality. As the author stated, “the group focus suppresses the individual personality”. The author then goes on to say that when you transition into that role of a manager, you are now responsible...
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...ACKNOWLEDGEMENT God has its own purpose for all of us. He never plans without a purpose. He never sets a life without a promise. As long as we believe in ourselves and be grateful for all the people who contributed so much in our life. I wish to express my sincerest things and gratitude to those people who have helped me to reap the fruits of my success in the training. Mr. Erwin Camarillo, General Manager of the UNION GALVASTEEL for his undying support. Mr. Proland Mangahas, SNF Engineer of the UNION GALVASTEEL for his encouragement and for sharing us his knowledge about the qualities of a good employee and trainee. Mr. Joseph Savellano, former Senior Accountant of the UNION GALVASTEEL for helping us to do the assigned tasks accurately. Ms. Janette de Asis, Cashier of the UNION GALVASTEEL for guiding and leading us to the right way during difficult times. Ms. Gema Bulao, present Senior Accountant for providing us a copy of the history and other related information needed in the preparation of my terminal report. Mr. Roldan B. Eden, Dean of the College of Information and Computing Studies for teaching us the right manners and conduct of a trainee. Mrs. Riche M. Jose, College Computer Laboratory Assistant for inspiring me to go through and pursue my training despite of the problems that I am facing. Ms. Rosemarie B. Gascon, Elementary Computer Laboratory Assistant for assisting me during my training in the school. Above all, the Father Almighty for without Him nothing...
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...Scenario I When implementing a specific communication channel, I would recommend downward communication. Downward communication is most effectively used by group leaders and managers communicating with an employee assigned goals, provide job instructions, and also points out problems that need attention. This communication channel can help the marketing manager be more efficient in setting strategic goals with the team members. It can also get her team motivated by her leadership and wisdom as she relates in detail the task at hand. To convey my strategy to the Vice President of Operations, I would use the upward communication channel. Upward communication is the best choice in the marketing manager situation. This type of communication is used to provide feedback to higher- up’s to inform them of progress towards goals, and relay current problems. For this scenario it would effectively help the marketing manager convey updates on the task that was set fourth. By using key headlines and phrases, the Vice President of Operations could better understand the progress of the team and implement changes if needed. Scenario II The communication channel that the manager of the travel agency should utilize is oral communication. Oral communication deals with either face to face or phone communication. .The manager can make an emergency phone call to the IT group and they can walk her through issue with the password and expiration issue. Scenario III Implementing the face to face...
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...Some managers are known for “never having missed a budget target.” Do you believe that is possible? Does such a record suggest that the managers are extremely effective managers; very lucky managers, or devious, manipulative managers? Are such managers to be congratulated (and, possibly or likely, promoted in their organizations) for their budget-achievement record? Almost every business and managers use pre-set performance targets as it stimulates employees, helps evaluate their performance, increases their commitment and reduces the cost of intervention and game-playing. Those targets are defined during the budgeting process which is the third planning cycle and are usually financial. They are typically expressed on an annual basis and are related to the measurement of performance and possible rewards and incentives. Financial targets are fixed in most firms which mean that managers are accountable for achieving their targets regardless to the changing environment during the year. Targets need to be right and set the proper way. They need to be a correct amount of challenge. Indeed, targets need to be achievable otherwise the manager will feel demotivated which is counterproductive. Consequently, achieving a budget target doesn’t only depend on the manager’s performance but also on how the target is set by himself or his superiors. Studies shown that at corporate level, budget targets are set to be achievable 80 to 90 % of the time by an effective management team (Marchant...
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...000.00 | Raw materials and supplies | Unit Price | Quantity | Total Coast | Fabric | 40.00/yard | 100 yards | 4,000.00 | Threads | 60.00 | 50 | 3,000.00 | Needles | 25.00/box | 50 | 1,250.00 | Total | | | 8,250.00 | Utilities It is necessary for the operation of the business to give importance to the utilities needed in the operation. ITEM | Monthly | SOURCE | Water | 12,000.00/ monthly | water district | Electricity | 15,000\monthly | National Power Corporation | Telephone | 1,000/ monthly | PLDT | Rent | 30,000\monthly | | TOTAL | 58,000.00 | | Compensation Position | Monthly Rate | Yearly Rate | President | 20,000.00 | 240,000.00 | General Manager | 15,000.00 | 180,000.00 | Finance Manger | 12,000.00 | 144,000.00 | Marketing Manager | 12,000.00 | 144,000.00 | Production Manager | 13,000.00 | 156,000.00 |...
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