...| |[pic] | | |MODUL PERKULIAHAN | | | | | |Komunikasi Bisnis | | | | | |Bentuk Dasar Komunikasi | | | | | | | | | | |Pada modul ini akan mempelajari mengenai konsep |Mahasiswa setelah selesai mempelajari modul ini | |komunikasi dan konunikasi bisnis, komunikasi |diharapkan mampu untuk memahami konsep komunikasi | |verbal dan non verbal seta hambatan komunikasi. |dan komunikasi bisnis, membedakan komunikasi verbal| |...
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...Komunikasi Bisnis Lintas Budaya Mata Kuliah: Komunikasi Bisnis Oleh: Almuarief 12808141046 Nanda Mahardhika 12808141045 A’thinih Sufiyati 12808141066 JURUSAN MANAJEMEN FAKULTAS EKONOMI UNIVERSITAS NEGERI YOGYAKARTA 2015 Pengertian Komunikas Bisnis Lintas Budaya Komunikasi bisnis lintas budaya adalah komunikasi yang digunakan dalam dunia bisnis baik komunikasi verbal maupun non-verbal dengan memperhatikan faktor-faktor budaya di suatu daerah, wilaah, atau negara. Pentingnya Komunikasi Bisnis * Dalam menyikapi era perdagangan bebas dan globaliasi, perusahaan besar mencoba melakukan bisnis secara global. * Pada umumnya perusahaan besar yg beroperasi ditanah air banyak menggunakan konsultan asing untuk membantu mengembangkan perusahaan mereka ditanah air maupun antar negara. * Semakin banyaknya pola kerja sama maupun kesepakatan ekonomi di berbagai kawasan dunia * Sehingga komunikasi lintas budaya menjadi penting. Memahami Budaya dan Perbedaannya Ada beberapa hal yang perlu diperhatikan antara lain bahwa budaya mencakup sekumpulan pengalaman hidup, pemrograman kolektif, system sharing, dan tipikal karakteristik perilaku seta individu yang ada dalam suatu masyarakat, termasuk di dalamnya bagaimna sistem nilai, norma, symbol-simbol dan kepercayaan atau keyakinan mereka masing-masing. KOMPONEN BUDAYA Budaya mencakup berbagai aspek kehidupan manusia, terutama yang berkaitan dengan dimensi hubungan antarmausia, meskipun bentuk dari setiap komponen...
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...A. STRATEGI PENGORGANISASIAN PESAN-PESAN BAD NEWS Ketika memberikan tanggapan atas keluhan pelanggan mengomunikasikan permasalahan tentang pesanan, atau memberitahukan perubahan kebijakan perusahaan yang dapat memperngaruhi citra organisasi bisnis secara negatif, ada tiga yang perlu diperhatikan yaitu; (1) Penyampaian bad-news, (2) Penerimaan pesan tersebut, (3) Menjaga good will sebaik mungkin dengan audiens. 1. Menciptakan Audience-Centered Tone Nada atau intonasi anda dalam menyampaikan Bad-News mampu memberikan kontribusi yang cukup penting bagi efektivitas penyampaian pesan-pesan bisnis. 2. Memilih Pendekatan Organisasional Sebagaimana telah dijelaskan pada bab-bab sebelumnya, ada dua pendekatan organisasional yang dapat diterapkan dalam menyampaikan pesan-pesan yang kurang menyenangkan bagi audiens (Bad-News), yaitu Pendekatan Tak Langsung (Inderect Approach) dan Pendekatan Langsung (Direct Approach). B. MENGKOMUNIKASIKAN INFORMASI DAN JAWABAN NEGATIF Dalam dunia bisnis, seringkali memberikan jawaban langsung sebagai bentuk penolakan, atau ketidaksetujuan terhadap sesuatu, menjadi hambatan dalam berkomunikasi. 1. Bad-News Tentang Produk Ketika anda ingin menyampaikan Bad-News tentang produk, pertanyaannya adalah pendekatan mana yang akan dipilih: Pendekatan langsung atau Pendekatan tak langsung. 2. Penolakan Kerja Sama Apabila seseorang meminta informasi atau partisipasi dalam suatu kegiatan tertentu, sementara itu anda tidak dapat memenuhi permintaan, anda dapat menggunakan...
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...Kære studerende på 2. og 3. års fag på HA-almen1 Har du fået -03 eller 00 i 1. delprøve, og regner du med at gøre det bedre til re-eksamenen? Hvis din re-eksamen i 1. delprøve ligger efter 2. delprøve, kan det være smart lige at bruge 2 min. på at læse følgende. Du kan nemlig komme til at lukke adgangen til re-eksamenen, hvis du får bedre karakterer i 2. delprøve! Hvis re-eksamenen i 1. delprøve derimod ligger inden 2. delprøve, har du et ekstra forsøg til at forbedre karakteren, og dermed bliver du ikke ”ramt” af problemstillingen som beskrives nedenunder. Hvad skal der til for at bestå et fag? For at bestå et fag skal du opnå min. 2,0 samlet set. Har du bestået faget samlet set, må du gerne have et -03 eller 00 i en enkelt delprøve. Det betyder også, at du heller ikke har ret til at gå til omprøve i en dumpet delprøve, hvis faget samlet set er bestået (se din studieordning på sar.cbs.dk). Eksempelvis tæller delprøverne i Eksternt Regnskab henholdsvis 30% og 70%. Re-eksamen i 1. delprøve ligger efter 2. delprøve. Du får i 1. delprøve karakteren -03. Får du karakteren 4 i 2. delprøve, har du bestået faget samlet set, og du har ikke adgang til re-eksamen i 1. delprøve ((0,3* Figur 1 Eksamensforløbet i udgangspunktet -03)+(0,7*4)=1,9 der rundes op til nærmeste hele karakter). Du kan finde eksamensplanerne, mere information og flere eksempler på e-Campus.dk HA-almen Eksamen Se både Eksamensregler og Eksamensplaner. Hvad kan du gøre? Dine muligheder efter den ordinære eksamen...
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...Introduction 1. The hippie subculture was originally a youth movement that arose in the United States during the mid-1960s and spread to other countries around the world. 2. The word 'hippie' came from hipster, and was initially used to describe beatniks who had moved into New York City's Greenwich Village and San Francisco's Haight-Ashbury district. 3. The origins of the terms hip and hep are uncertain, though by the 1940s both had become part of African American jive slang and meant "sophisticated; currently fashionable; fully up-to-date". 4. The Beats adopted the term hip, and early hippies inherited the language and countercultural values of the Beat Generation. 5. Hippies created their own communities, listened to psychedelic rock, embraced the sexual revolution, and some used drugs such as cannabis, LSD, and magic mushrooms to explore altered states of consciousness. 6. Hippie fashions and values had a major effect on culture, influencing popular music, television, film, literature, and the arts. 7. Since the 1960s, many aspects of hippie culture have been assimilated by mainstream society. 8. The religious and cultural diversity espoused by the hippies has gained widespread acceptance, and Eastern philosophy and spiritual concepts have reached a larger audience. 9. The hippie legacy can be observed in contemporary culture in myriad forms, including health food, music festivals, contemporary sexual mores, and even the cyberspace revolution. Origin 1. A July 1967 Time...
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...Trends & Concept Elston Peterson Teacher: Mr . Ruud Rosendal Class: 1-IMEMA Student: Elston Peterson (492843) Table Of Contents HISTORY................................................................................................................................................................. 2 WHY BILLABONG? .................................................................................................................................................. 5 TRENDWATCHER.COM ........................................................................................................................................... 6 INTERNAL PYRAMID............................................................................................................................................... 7 EXTERNAL PYRAMID .............................................................................................................................................. 8 VALUE PYRAMID .................................................................................................................................................. 11 FUTURING PYRAMID ............................................................................................................................................ 13 FUTURING METHOD: ........................................................................................................................................... 15 THE RIJKENBERG METHOD .........................................
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...Discovery is the key to human progress but it always comes at a cost. In Ang Lee’s film, Life of Pi, the protagonist embarks on a journey of self discovery that results in great personal growth. Tim Winton’s short story Big World is also a story of a boy’s rite of passage. Both texts explore the personal cost of their protagonists’ discoveries as they must endure great suffering, isolation and the loss of innocence in order to discover themselves and their place in the big picture of life. Lee’s film is structured to portray an ordeal that fluctuates between great suffering and great joy. Pi cannot be free to discover himself while he exists within the comfort zone of his family. The sinking of the Tsimtsum casts him into the ‘ocean of life’ where he must fend for himself. The aerial shot of his head, dwarfed by the vast, dark ocean emphasises his vulnerability as he is cast adrift. His intense suffering is revealed most powerfully in the storm scene where wide shots again portray his vulnerability in the wild sea and Christ-like imagery shows him screaming at his ‘God’, arms spread in supplication: “Why are you scaring him? I’ve lost my family. I’ve lost everything. I surrender. What more do you want?” Pi’s life raft is swept away, symbolising the loss of his haven and material possessions and a high angle shot of Richard Parker shows that even the tiger – a symbol of Pi’s braver and more primitive self – is afraid. A sustained scene that cuts between shots...
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...GİRİŞ Bu stajda, Arçelik Bulaşık Makinesi İşletmesi’nin genel işleyişinin kavranması, organizasyon şemasının oluşturulması, her birimin birbiriyle olan koordinasyonunun gözlenmesi, işletmenin içinde bulunduğu sektör ve yan sanayilerle ilişkileri konusunda çalışmalar yaptım. Bu genel amaç çerçevesinde yeterli inceleme yaptıktan sonra işletmenin üretim faaliyetleri, kapasitesi, maliyet muhasebesi bilgileri ışığında kalite anlayışının üretime etkilerini rapor ettim. İşletmede bir ürünün hammadde aşamasından fabrikadan ayrılana kadar geçirdiği işlemleri gösteren bir süreç diyagramı hazırladım. Bu araştırmalarla birlikte işletme işleyişinin kavranması ve analizinde endüstri mühendisliği bakış açısını görmeyi amaçladım. 1.KURULUŞA AİT GENEL BİLGİLER 1.1 Adı Arçelik A.Ş. Ankara Bulaşık Makinesi İşletmesi 1.2 Kuruluş Tarihi Ocak 1992 yılında proje çalışmalarına başlanan Ankara Bulaşık Marinası İşletmesinin temeli, 22.09.1992 tarihinde atılmıştır. İşletme 1 yıldan daha az sürede imalata başlayarak 15.09.1993 tarihinde montaj bandında ilk deneme üretiminden sonra Çayırova işletmesinde bulunan Bulaşık Makinesi ile ilgili teçhizatın da Ankara işletmesine transfer edilmesi ile birlikte 20.10.1993 tarihinde seri üretime başlamıştır. Böylece bulaşık marinalarının tamamı Ankara işletmesinde üretilir hale getirilmiştir. 1.3 Kuruluşun Tarihçesi Arçelik, 1955 yılında Vehbi Koç ve Lütfi Doruk tarafından Sütlüce’de kurulmuştur. Türk Beyaz Eşya Sektöründe ilklerin öncüsü olan...
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...and Laney, the poor child, is suffering. What am I meant to do? Why does it feel like there’s no right decision? Which would be more of a sin? Telling her the truth or trying to cover her eyes and ears? What if this is all just a scare, what If Susan survives and this was just another time in Laney’s life? But, what if it isn’t? What if what happens here and now changes Laney’s life forever? Will she just be another person in Beth Kennedy’s life that is never seen again? No. This is not going to be just another mistake I make. Wise men say only fools rush in. I just need to be here and take things one step at a time, if Laney needs anything, anything at all I will be there. I wish I knew this before, I need to fix this! * picks up keys to kombi van, but puts them back down* No, I need to be here for Laney, Lisa can wait. *Turns up the sound on her Record player and blasts Jailhouse Rock* ...
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...KİRA SÖZLEŞMESİ |Dairesi |AVRUPA KONUTLARI TEM 11. BLOK D: 122 | |Mahallesi |KARAYOLLARI MAH. | |Sokağı Numarası |ABDİ İPEKÇİ CAD. | |Kiralanan şeyin cinsi |SİTE DAİRESİ | |Kiraya verenin adı, soyadı |MEHMET YALKIN | |Kiraya verenin ikametgahı |FETİH MAH. KARAYELİ B-29 ATAŞEHİR İSTANBUL | |Kiracının adı, soyadı | | |Kiracının ikametgahı | | |Kiracının iş adresi | | |Bir aylık kira karşılığı |NET 1400.-TL |(BİNDÖRTYÜZ TL) | |Bir senelik kira karşılığı ...
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...Strategisches Marketing - Zusammenfassung I. Einführung 1. Marketingprozess 2. Marketingkonzepte im Vergleich 3. Strategiebegriff 4. Produkt-Dienstleistungskontinuum 5. Dreieck // USP // KKV 6. Zielprogramm II. Bestimmung strategischer Zielmärkte 1. Abgrenzung des relevanten Marktes a) räumlich, sachlich, zeitlich b) Segmentierung von Konsumgütern c) Segmentierung von Industriegütern 2. Bestimmung von SGF 3. Bestimmung von SGE 4. kritische Erfolgsfaktoren III. Analyseinstrumente 1. SWOT-Analyse 2. Lebenszyklusanalyse 3. Erfahrungskurvenkonzept 4. GAP-Analyse 5. Wertkettenanalyse nach Porter 6. Wettbewerbsanalyse nach Porter 7. Benchmarking 8. Portfolioanalysen (BCG, McKinsey, Kunden, Länder) 9. Balanced Scorecard IV. Marketing-Strategien 1. Produkt-Markt-Strategien 2. Marktabdeckungs-Strategien 3. Marktbearbeitungs-Strategien 4. Wettbewerbs-Strategien 5. Positionierungs-Strategien 6. Situative-Strategien a) Markteintrittsstrategie b) Marktbehauptungsstrategie c) Marktrückzugsstrategie d) Strategien in ausgewählten Märkten 7. Marktareal-Strategien a) internationale Lebenszyklus-Analyse b) integrale Marktsegmentierung V. Ausgewählte Strategien auf Ebenen des Marketing-Mix 1. Strategien in der Produktpolitik 2. Strategien in der Preispolitik 3. Strategien in der Distributionspolitik I. Einführung Herausforderungen im Strategischen Marketing: Strategische Diskontinuitäten: Nicht absehbare...
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...Jeta Theofan Noli (Stilian Mavromati, 6 janar 1882 - 13 mars 1965, ShBA) prift, përkthyes, shtetar, diplomat, poet e historian shqiptar. Ai u lind më 6 janar 1882 në İbriktepe (turqisht për Qytezë), një fshat shqiptar në Trakë, jo shumë larg nga Edreneja. Si disa fshatra të tjerë të asaj krahine të banuar me shqiptarë, Qyteza kishte ruajtur me kohë gjuhën, doket dhe traditat e të parëve. Noli e konsideronte fisin e vet me prejardhje nga Qyteza e Kolonjës. I ati i tij, Stiliani, ndonëse trashëgoi tokë si pronë, nuk u mor me bujqësi, por shërbeu si psalt në kishën e fshatit. E ëma, Maria, ishte shtëpiake. Familja u shtua shumë dhe erdhi një kohë që jetesa u bë e vështirë për të. Sa qe i mitur Noli hoqi sëmundje të rënda, prandaj shkollën e nisi me vonesë. Shkollën fillore dhe të mesme i kreu në gjuhën greke në Heybeliada, Stamboll. Gjithsesi, tek ai ndikoi më shumë krenaria e fshatit shqiptar për të kaluarën historike dhe dashuria për shkrimin shqip kundrejt ndikimit të mbrapshtë politik që donte të kishte Patriarkana Ortodokse tek ortodoksët e kombësive të ndryshme, veçanërisht shqiptarët. Në vitin 1900 shkoi në Greqi me qëllim që të nxirrte jetesën dhe të ndiqte fakultetin e filozofisë. Në Athinë u lidh me një shoqëri belge, e cila zotëronte tramvajet me kuaj. Por nuk i eci mbarë, dhe as studimet nuk i kreu. Atëherë u hodh në punë të tjera si kopist, sufler dhe aktor pranë një trupe greke teatrale shëtitëse që shfaqej dhe në skelën e Galatës. Tek punonte atje, iu ngjall dëshira...
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...Nutzung von Social Media für die Marketingforschung: Kommunikationsräume, Analysemethoden und Anwendungsbereiche Seraina Mohr & Dorothea Schaffner Kurzzusammenfassung: Das Kommunikationsverhalten von Konsumentinnen und Konsumenten hat sich mit der Möglichkeit im Internet, Informationen einfach zu publizie-ren und sich dabei unabhängig von Institutionen und klassischen Medien auszutauschen, radikal verändert. Diese Informationen bieten ein bislang noch weitgehend unausgeschöpftes Potential für die Erkenntnisgewin-nung in Unternehmen. Vor diesem Hintergrund geht der Beitrag den Fra-gen nach, wie Unternehmen diese Konversationen im Web 2.0 für die Entwicklung von neuen Produktideen nutzen oder auch initiieren können und welche Vorteile dies gegenüber klassischen Marktforschungsinstru-menten bringt. 1. Einleitung Mit der Verbreitung von Web 2.0 Anwendungen, sogenannter Social Software, hat sich das Kommunikationsverhalten von Konsumentinnen und Konsumenten radikal verändert. Die Möglichkeiten, im Internet einfach Informationen zu publizieren und sich dabei unabhängig von Institutionen und klassischen Medien auszutauschen, hat eine kreative Revolution ausgelöst. Über Social Software findet ein zunehmend interaktiver Austausch zwischen der Kundschaft und Unternehmen statt. Konsumentinnen und Konsumenten publizieren im Kommunikationsraum Internet ihre Meinungen und Erfahrungen, nehmen Bewertungen vor und diskutieren über Produkte, Trends und Entwicklungen. Diese...
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...Sparkling Adventure Langenlois | Kamptal | Austria Herzlich willkommen im LOISIUM Wine Spa Im gleichen Maß, in dem unsere Welt schneller, lauter und hektischer wird, wächst das Bedürfnis nach Ruhe und Entspannung. Schwerpunkt unserer Spa Philosophie ist schlichte, reduzierte Eleganz um einen individuellen Spa Genuss für Sie zu kreieren. AVEDA verbindet Schönheit, Natur und Wohlbefinden in einzigartiger Weise. AVEDA hat sich zum Ziel gesetzt, sorgsam und respektvoll mit der Umwelt umzugehen. Diese Philosophie kommt sowohl in unseren Produkten als auch in unserem Bemühen um das Wohlergehen der Mitmenschen zum Ausdruck. AVEDA will im verantwortungsbewussten Umgang mit der Natur und ihren Ressourcen eine Führungsrolle übernehmen - nicht nur in der Welt der Kosmetik sondern auch zugunsten der Umwelt, in der wir leben. AVEDA scheut keine Kosten und Mühen, die Herkunft, Integrität und Qualität unserer pflanzlichen Inhaltsstoffe zu garantieren und verzichtet auf bestimmte Verarbeitungstechniken. Power Snack Buffet Nuts and more… Nüsse sind die kleinen Kraftpakete für Ihre Gesundheit und gegen Stress. Sie sorgen für einen ausgeglichenen Hormonspiegel, liefern extrem viele essentielle Fettsäuren und bescheren Ihnen einen gesunden Cholesterinspiegel. Ob solo geknabbert oder mit Früchten kombiniert: Der pure Snack-Spaß mit gutem Gewissen. Sie finden eine wechselnde Auswahl an Nüssen an unserer SPA Bar. Refreshment Center Wasser ist der Hauptbestandteil...
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...Motor vehicles exempt from FBT As a general rule, an employer must pay FBT on any motor vehicle they provide to an employee, or their associate, for their private use. However, the Fringe Benefits Tax Assessment Act (FBTAA) provides for two possible exemptions from FBT for certain vehicles. Firstly, sub-sections 8(2) and 47(6) of the FBTAA provide that FBT will not arise where the private use by employees of certain vehicles is limited to ‘work-related travel’. This is defined in sub-section 136(1) to be travel between the employee’s residence and place of employment or other place at which employment duties are performed, and travel that is incidental to travel in the course of performing their employment duties. Vehicles which qualify for this exemption are those vehicles which are not classified as a car. A car is defined in sub-section 136(1) to be: • a motor car, station wagon, panel van, utility truck or similar vehicle; or • any other road vehicle designed to carry a load of less than one tonne or fewer than nine passengers. Secondly, a vehicle may qualify for exemption even though it is a car as defined (above), if it is a taxi, panel van, utility truck or any other road vehicle that, while designed to carry a load of less than one tonne, is not designed for the principal purpose of carrying passengers. MT 2024, as modified by an addendum current as at 1 June 2005, sets out those dual cab vehicles, single cab utes, four wheel drives and vans which...
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