1. BACKGROUND

Kumpulan Perubatan Johor Healthcare Berhad (KPJ) is the leading private healthcare provider in Malaysia. KPJ Healthcare opened its first hospital on 10 May 1981 in Johor Bahru . In 2014, KPJ have 25 hospitals and over 3,026 licensed beds. KPJ have 1,062 medical consultant and 11,626 employees. It becomes the largest employer of private healthcare professionals in Malaysia. KPJ Healthcare Berhad catered to 280,648 inpatients and 2,533,882 outpatient in 2014. KPJ Healthcare Berhad is a member of Johor Corporation. The company was listed on the Main Board of Bursa Malaysia on 29 November 1994. KPJ is the only healthcare group in the country that is listed on the local bourse with the exception of TMC Life Sciences and StemLife which involve stem cell storage and related businesses. KPJ has expand its business internationally, KPJ have two hospitals in Indonesia, one hospital in Bangladesh and a sizeable share in a hospital in Thailand. The company also have 1 Retirement and Aged Care at Queensland, Australia and 2 in Malaysia which is located at Kuala lumpur. The main competitor of KPJ is IHH Healthcare Berhad who own Pantai and Gleneagles Hospitals and Ramsey Health Care who own Subang jaya Medical Centre (SJMC) Hospital and Columbia Asia hospital network.
In 1991, the company diversified their business by starting its own nursing college. The Puteri Nursing College was the first in the country to offer the Diploma in Nursing Programme (PNC) which collaboration with the University of South Australia. Besides that, this college also offer Diploma in Health Sciences programmes (Pharmacy, Medical Imaging and Physiotherapy). Now, this nursing college have upgraded to become KPJ Healthcare University College (KPJUC). KPJUC offering 35 programmes from the foundation to PhD level. KPJ has became the first private provider in Malaysia to have its own