Kudler Fine Foods System Solution
Kudler Fine Foods System Solution
Kudler Fine Foods was started by Kathy Kudler in 1998 and is a premiere gourmet grocery store with three different stores located in Southern California for those savvy shoppers who are searching for the finest meats, produce, cheeses, and wine. Customer satisfaction and very little competition are Kudler Fine Foods biggest strengths. However, their biggest weakness is the fact that even Kathy Kudler is the owner of the company; she is the sole person responsible for order replacement, inventory, and all other major business issues. Geographic expansion of the store and store profitability will suffer if Kudler Fine Foods does not diversify into e-commerce, if an Enterprise System is not developed to allow managers and executive to access real time information concerning store locations, and if new inventory and order replacement procedures are not developed to provide all store locations with necessary inventories and the ability to order the specialty items that Kudler Fine Foods is known for.
Kudler's New Organizational Structure Kudler Fine Foods will need to adopt a new organizational structure in order for the proposed system solutions to be effective. Kathy Kudler currently is a one person show; she is responsible for all store inventory control and purchases and she travels to each store on a daily basis to manage the stores. This method of management and inventory control must change so that Kudler can expand into ever emerging markets and open new store fronts. For a manager to be an effective leader, the manager must be able to influence the people that are in his or her charge. “People tend to do their best work when they are in an environment that makes them feel valued, where they get a “pat on the back” or a “thank you” for a job well done”