...Kudler Fine Foods is a foods specialty store located in the greater San Diego area. The business was founded by Kathy Kudler with the intention of providing gourmet style preparation of meals for the everyday consumer. After opening the first store in La Jolla, Kudler has stood up two additional stores and is growing its loyal customer base. The original business plan developed by Kathy Kudler is built around expansion into marketable areas. The intent for the business is not simply focused on physical properties of business growth, but also information and knowledge properties relevant to marketing and customer mobility needs (Kudler Fine Foods, 2011). Since its inception Kudler Fine foods has outsourced its information technology needs through the use of Service Requests and Contracting of solution-oriented professionals. Some of the requests made by Kudler Fine Foods include Internet and ecommerce capabilities, a database for customer resources, a database for inventory tracking, another database for the accounting department, Hardware and software upgrades, and analysis concluding with upgrades of the company network capabilities. Team A is prepared to analyze the business practices of Kudler Fine Foods and assist in a Small to Medium Business (SMB) solution that will propel Kudler Fine Foods into a focused and efficient means of growth through the embrace of new technologies. Problem Definition Kudler Fine Foods currently uses legacy Window based systems in its three...
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...Kudler Fine Foods HRIS Jose Linares BSA/502 - Business Systems II September 24, 2012 Saleena Frazier Kudler Fine Foods HRIS Kudler Fine Foods is an upscale specialty food store in the San Diego metropolitan area with three locations. Expansion and future growth has prompted an evaluation of current human resources information systems in use. This evaluation should result in recommendations for a new HRIS and supporting solutions such as central employee records, time tracking/timesheet management, and new candidate management. In addition the new HRIS solution should incorporate an employee self-service feature must be web-based and offer an eLearning feature. Current HRIS in Use Kudler is currently using Quick Books and outsourced a payroll processing to Intuit (Kudler Fine Foods, 2011). Quick Books can manage employee personal information, pay rate, tax exemptions, hire date, seniority date, and organizational information. Any modification made to information in Quick Books is first submitted in writing by the employee’s manager and is sent by mail to the corporate office. Time keeping, tracking of employee time off requests, vacation, and personal time are managed at the store level by the store manager. Employee files such as job applications, resumes, I-9 forms, and disciplinary memos are kept at the store level as Kudler currently does not have a central document storage facility. Store managers are in charge of managing payroll information through an...
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...Abstract The Kudler Fine Foods is a high-end gourmet food store in San Diego with three different locations; La Jolla, Del Mar and Encinitas. Each store has around 16,000 square feet of retail space, and each store is within a popular metropolitan shopping center (Apollo Group, 2004). The stores are known for possessing the finest high-quality foods; each store is divided into the following departments: Fresh Bakery and Pastries, Fresh Produce, Fresh Meat and Seafood, Cheeses and Special Dairy Products, and Condiments and Packaged Foods (Apollo Group, 2004). Kudler’s upscale specialty food store chain is doing something similar to other grocers, but adding an ingenious twist. As part of the company’s strategic objective to increase loyalty and profitability of consumers, Kudler Fine Foods is planning three objectives; expanding services, implementing a frequent shopper program, and increasing efficiency by reducing costs. Marketing Focus Kudler Fine Foods is a high-end gourmet food store located in San Diego. Kudler Fine Foods has three different locations, La Jolla, Del Mar and Encinitas. Each store has around 16,000 square feet of retail space, and each store is within a popular metropolitan shopping center (Apollo Group, 2004). The stores are known for possessing the finest the high-quality foods; each store is divided into the following departments: Fresh Bakery and Pastries, Fresh Produce, Fresh Meat and Seafood, Cheeses and Special Dairy...
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...Kudler Fine Foods ERP Kudler Fine Foods ERP Kudler Fine Foods is a local upscale specialty food store located in the San Diego metropolitan area. They have three locations (La Jolla, Del Mar and Encinitas). Kudler’s owner Kathy Kudler works seven days a week visiting each store. Managers handle the day-to-day details, but Kathy handles the buying for the stores. Kathy and her team are looking to reorganize Kudler Fine Foods to lessen the workload for her and her management team. Reorganization would allow the group more time to spend with customers and balance the home and work life more efficiently. Business Needs In order for the reorganization of Kudler Fine Foods to be successful an enterprise system will be implemented. The enterprise system also known as enterprise resource planning system (ERP) integrates business processes across departments and functions of an organization into one IT system (Business Information Systems, N.D.). This prevents fragmented information but rather stored together in a comprehensive data repository that can be used by different part of the company (Robbins & Judge, 2011). The ERP system will be crucial for Kathy in effectivly planning all aspects of Kudler Fine Foods. She will be able to control the resources of the company from one system. As she currently controlls all of the ordering, the ERP system will allow her to know when and where more products need to be ordered and shipped. As certain items in a location is getting...
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...Kudler Fine Foods Automation Process of Accounting Information System ACC/542 Accounting Information Systems March 27, 2012 Kudler Fine Foods Accounting Information Systems Kudler Fine Foods (Kudler) is an upscale specialty food store chain in the San Diego, CA area. It was established in 1998 by its current owner Kathy Kudler, and since has expanded to three locations, all focused on providing the best quality bakery products, fresh produce and meats, condiments, packaged foods, cheese, specialty dairy products and fine wine (Apollo Group, Inc., 2011). Kudler currently uses a retail management system that includes a point of sale (POS) module for cash sales, QuickBooks software for payroll functions, Microsoft Access as a customer database, an Excel spreadsheet as an inventory tracker, and several other specific-area modules required to operate the system. Although the current software addresses most of Kudler's accounting information system (ACI) needs, team A recommends installing a new system that would centralize major accounting functions and automate some processes the company currently performs manually (Apollo Group, Inc., 2011). When choosing new accounting software, most companies have several options. These include custom solutions, Enterprise Resource Planning (ERP) software, and industry specific AIS. Team A recommends Kudler purchases an industry specific solution for several reasons. There are numerous businesses, for...
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...Kudler Fine Foods Operations Focus This paper will define how Kudler Fine Foods can benefit from Internet purchasing and how this new system and process will be implemented. This paper begins by analyzing Kudler’s current purchasing processes and systems and makes recommendations to systems and processes that Kudler could use to improve their current processes. Incorporating an Internet-based purchasing system would add convenience and provide Kudler with sustaining a robust customer and supplier relationship. Currently Kudler has no purchasing department in any of their locations but standard purchasing procedures have been implemented. Currently each department manager in each location determines requirements for the items his or her department sells. These managers place purchase orders directly with suppliers using standard purchase order forms in each location. Departmental managers have the responsibility to obtain the best price, quality, and delivery possible. Managers also receive and verify the orders to decipher if they received the correct items and quantities that arrived in undamaged condition. Items are documented on an order received form and forwarded to accounting in order for the invoices on the items to be paid (Kudler Fine Foods website, 2011). The department managers at each location must check with their counterparts in other locations on the pricing, quality, and delivery of the merchandise they order. Managers are also encouraged to combine orders...
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...Kudler Fine Foods’ Information Needs Kudler Fine Foods’ have a significant starting platform for their key business and information needs. With three stores and the profitability to increase their numbers in the future, it is necessary to evaluate Kudler Fine Foods in order to facilitate any technology changes needed to decrease the chances of growing pains in the foreseeable future. Keeping Kudler Fine Foods in a competitive position through technological growth will allow the company to expand and persevere in hard economic times. Kudler Fine Foods has three stores that are all connected through a T3 dedicated line. This allows all stores to remain in proper communication with the other stores and helps each store assist the others when needed. Strengths Kudler Fine Foods has many strengths in their information systems. The Retail Enterprise Management System (REMS) that Kudler Fine Foods received from Smith Systems Consulting laid the groundwork for an effective information system however; there are areas of needed improvement. The REM system came with a General Ledger module, Accounts Payable module, Point of Sale module, Bank Reconciliation module, and installed backup generators to assist in times of power failure. Kudler Fine Foods also has a dedicated T3 line that connects all 3 of their stores together. This line allows to effortless communication between administration and their stores so that information is ready quickly and easily when needed. Weaknesses...
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...Kudler Fine Foods Brief Laura Sferra ACC/542 January 26, 2015 Christy Countryman Our client, Kudler Fine Foods is interested in integrating technology into its business operations. They have requested our services to provide them with a business brief detailing how computer systems might be more effectively integrated to meet their business needs and improve their accounting operations. The following business brief will identify Kudler’s key business and accounting information needs, analyze the strengths and weaknesses of Kudler’s current computer system and technology use. We will explain what opportunities Kudler has in terms of technology and provide suggestions for improving Kudler’s ability to maximize these opportunities. We will evaluate the threats that Kudler may encounter given their current system and will explore some solutions for those threats. Kudler’s business plan is to expand services and programs that will increase loyalty and profitability of existing customers and to gain new high-margin customers. Information technology will be needed to support their strategic sales objectives. The objectives of the sales plan are to design programs that will increase revenue and decrease costs. These programs include the New Customer Focused Programs, Frequent Shopper Program, Targeted Awareness Building and Cost Cutting Initiatives. Other Improvements are needed to support operating...
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...Statement for Kudler Fine Foods MGT 521 January 3, 2011 Problem Statement for Kudler Fine Foods Kudler Fine Foods was established in 1998 by Kathy Kudler (Kudler, 2003). “Kudler’s vision was a premiere gourmet grocery store for savvy shoppers who are searching for the finest meats, produce, cheeses, and wine” (Kudler, 2003, p. 3). Kudler Fine Foods, like many other organizations today is facing challenges because of an increase in competition and an unstable economy. After reviewing Kudler’s strategic plan, several issues were identified regarding the organization’s business practices. I will address one issue and identify alternative solutions. I will also provide a vision for Kudler by describing where the organization could be if management realize the opportunity. Problem Statement As Kudler Fine Foods expands in an ever-changing business world, its management structure is not transforming. Kudler Fine Foods shall create a well-define management team to work together effectively to achieve the organization’s mission. “One function of management is to give direction to their organizations, provide leadership, and decide how to use organizational resources to accomplish goals” (Nickels, McHugh and McHugh, 2008, p. 182). One major issue this organization face is a small management team. According to Kudler’s strategic plan, the risk of possessing a small management team is considered a weakness (Kudler, 2003). Kathy Kudler is the lead operations...
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...Frequent Shopper Program System Kathy Kudler, President of Kudler Fine Foods wants to put in place a program to let existing customers know they are valuable to the store and persuade them to shop with greater frequency. The customer-buying model will help Kudler improve its practices and assistance to please their appreciated customers. Cost is not a main concern for Kudler customers; these customers are interested in high quality and specialized goods. Therefore, Kudler has requested a Frequent Shopper Program System with a “loyalty points program to provide customers with points that they redeem for high-end gift items, airline first-class upgrades, or other specialty foods” (ecampus.phoenix.edu, 2011). The Frequent Shopper Program System for Kudler Fine Foods will track purchase behavior of individual customers and provide high value incentives by installing a customer loyalty points program. “Point of Sale Software” (camcommerce.com, n.d.) “Retail STAR Point of Sale (POS) software provides a solution for customer tracking, managing inventory, and selling inventory via sales orders or point-of-sale transactions” (camcommerce.com, n.d.). The software program has a CRM (Customer Relationship Management) module built into Retail STAR. Retail STAR Point of Sale Software can computerize all of Kudler’s sales data and provide executive management with a balance sheet and profit and loss statement at the end of each sale day. Retail STAR will track all the vital information...
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...Marketing Research Kudler Fine Foods is a local upscale specialty food store located in the San Diego metropolitan area. They sell almost anything such as bakery and pastry products, fresh produce, seafood, meats and cheese and specialty dairy products. Their mission is offer a delightful and pleasing shopping outing to their customers coupled with their experienced, helpful staff. In this paper we will discuss the importance of marketing strategy and tactics while identifying the areas where additional market research is needed. Also, analyze the importance of competitive intelligence and analysis in regards to the development of Kudler Fine Food’s marketing strategy and tactics. The Importance of Marketing Research Marketing research is a type of business study that gathers records and analyzes data about consumers, competitors and the market. Marketing research can help create a business plan, launch a new product or service, expand into new markets, fine tune existing products and services. Businesses use market research to configure which parts of the population will purchase their products based on variables such as age, gender, location and income level. Marketing research finds the characteristics of target markets and plays an important part in an organizations strategy of expansion. Marketing research is important Kudler Fine Foods. Since the founder, Kathy Kudler, was the Vice President of Marketing for a large defense contractor, she is aware of the importance...
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...The mission and vision statements of Kudler Fine Foods describe a business that aspires to be a premier gourmet foods store that provides only the very best foods and wines to its customers (University of Phoenix, 2003). However, it will be an impossible task for this business to continue to provide fine foods to its customers if the franchise does not make enough annual profits to support the basic infrastructure of the business. This is exactly the kind of scenario described in the Kudler Fine Foods 2003 Strategic Plan. Only one of the three stores in the Kudler Fine Foods franchise is performing well financially (University of Phoenix, 2003). Additionally, approximately 12% of the perishable merchandise is either thrown away or donated to homeless shelters two to three times per week (University of Phoenix, 2003). While donating food to homeless shelters supports the community and provides a good basis for social responsibility, Kudler Fine Foods cannot continue to maintain a rate of donations that is detrimental to the bottom line of the business profits. Continual hits to the bottom line will ultimately lead to closing the business. Kudler Fine Foods needs to determine a method that reduces product waste and maximizes profits. The Kudler Fine Foods 2003 Strategic Plan (University of Phoenix, 2003) reveals many issues that contribute to product waste and profit losses however this paper will only discuss two issues. The first issue is there are too many product...
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...Kudler Fine Foods: Human Resources Focus Ruth Linton BSA/502 Business Systems II University of Phoenix Saleena Frazier September 24, 2012 Kudler Fine Foods: Human Resources Focus Introduction Kudler Fine Foods is a specialty food store serving local consumers in the San Diego, California area. The company was founded by Kathy Kudler in 1998. Its three stores, located in fashionable shopping centers in the California cities of La Jolla, Del Mar, and Encinitas, offer upscale, gourmet domestic and imported foods and ingredients. Each store contains the following departments: Cheeses and Specialty Diary Products, Condiments and Packaged Foods, Fresh Bakery and Pastries, Fresh Meat and Seafood, and Fresh Produce (Kudler, 2012). Human Resources (HR) for the company is very disjointed and segmented, with no centralization of employee files and records. Some of the records are maintained in the individual stores, while others are kept in the HR Department at company headquarters. Payroll and workers’ compensation processes are handled by third-party vendors. Time sheets are completed manually and there is no automated record of vacation or other leave time (Kudler, 2012). Information technology (IT) can be used to streamline the HR functions and processes at Kudler, making them more efficient and accessible. This paper will discuss just a few of the possible ways in which IT can specifically support these functions and processes. Human Resource Management System ...
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...Kudler Fine Foods is a growing business in an evolving world. Modern technology advancements in accounting information systems will aid Kudler in the company’s growth and will eventually reduce accounting costs and the time it takes to complete accounting processes. We recommend that Kudler switch from paper accounting to an automated system, such as POS system to enhance the payroll, accounts payable, accounts receivable, and inventory processes. Accounting Information Systems Kudler Fine Foods is a company that was started with an idea and has now expanded their chain into three additional stores within a couple of years. They are in need of software suitable for the specific needs of the organization. Analyze the nature of the software that Kudler would benefit most from is very important. A collective discussion will be on the accounting information system (AIS) in regards to the internal controls of Kudler’s Fine Foods and what the company will need in order to run reports and statements. Rational and Analysis of Recommendation If a company takes the time to develop their accounting system it will provide the organization with a long term benefit. It allows a company to meet their financial obligations with accurate reporting. Kudler Fine Foods benefit best if they developing a customized system. Although the development of a customize system could become significantly costly and very time consuming with implementation the advantage is that the system is designed to...
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...Learning Team C Week Five Assignment Score Sheet TEAM This is a very good attempt at putting together a system concept for the Kudler Fine Food project. You presented a clear definition of what the Kudler Fine Food Frequent Shopper project was to look like. However, there are some areas that you need to reconsider. I enjoyed reading your paper. General comments: See my comments in your paper. You need to do a thorough review of grammar and spelling. - Grammar, spelling, and/or sentence structure errors detracted from this write up. See my comments in the paper. You need to do a better job at proofing your work for grammar and spelling errors. Take advantage of the Center for Writing Excellence tools. This paper had several APA Style errors. I have indicated in red on this score sheet those sections that did not earn maximum points. I have included my comments in your paper. A commented copy of your paper follows these comments and the scoring matrix. Comments in red text or highlighted in green are deficient. Disregard comments highlighted in yellow – my marking used for grading or gray – information I copied from a different area of your paper. Let me know if you have any questions. Disregard highlights in yellow. I use these to track through your papers. |Subject |Points |Points Earned | | ...
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