...Open University of Malaysia WORKPLACE ENVIRONMENT AND ITS IMPACT ON EMPLOYEE PERFORMANCE A study submitted to Project Management Department in Saudi Aramco BY Nowier Mohammed Al-Anzi Open University of Malaysia 2009 i Open University of Malaysia WORKPLACE ENVIRONMENT AND ITS IMPACT ON EMPLOYEE PERFORMANCE A study submitted to Project Management Department in Saudi Aramco Nowier Mohammed Al-Anzi 51060418 Project Paper Submitted in Partial Fulfillment of the Requirement for the Degree of Master of Business Administration Open University of Malaysia 2009 ii DECLARATION Name Student's Number : Nowier Mohammed Al-Anzi : 51060418 I hereby declare that this project paper is the result of my own work, except for quotations and summaries which have been duly acknowledged. I hereby verify this research has not been submitted in substance for any other degree. Signature:ــــــــــــــــــــــــــــــــــــــــــــــ Date: ـــــــــــــــــــــــــــــــــــــــــــ Supervisor Name: Mr. Iqbal Singh Kaundali Signature:ــــــــــــــــــــــــــــــــــــــــــــــ Date: ـــــــــــــــــــــــــــــــــــــــــــ iii APPLICATION TO CONDUCT RESEARCH PAPER PART A: STUDENT PARTICULAR 1. Name Student’s Number : Nowier Mohammed Al-Anzi : 51060418 PART B: PARTICULARS ABOUT THE PROJECT 1. Title of the project : Workplace Environment and Its Impact on Employee Performance : To determine the...
Words: 25542 - Pages: 103
...Traditionally selection processes typically only skim the surface of what is needed to identify the best candidate for a job. Assessment centres were first created in World War II to select officers. Examples include the Admiralty Interview Board of the Royal Navy and the War Office Selection Board of the British Army. AT&T created a building for recruitment of staff in the 1950s. This was called The Assessment Centre and this was influential on subsequent personnel methods in other businesses. An assessment centre is a place at which a person, such as a member of staff, is assessed to determine their suitability for particular roles, especially management or military command. Other companies use this method to recruit for their graduate programmes by assessing the personality and intellect of potential employees who are fresh out of University and have no work history. The assessment center method involves multiple evaluation techniques, including various types of job-related simulations, and sometimes interviews and psychological tests. In recruiting a staff to fill the position of a bank manager the following assessment centers which can be used are: Group discussions, Simulations of interviews with “subordinates “or “clients”, Analysis /decision-making problems, Oral presentation exercises, Written communication exercise act. Assessment centres are usually used after the initial stages of the selection process, because of the large amount of time and expense in conducting...
Words: 468 - Pages: 2
...The Enforcement of Rights under Collective Agreement Introduction Historically, the relations between employers and employees were accompanied by numerous conflicts which were determined by natural factors. In fact, the conflicts between the management and employees were and still are inevitable since, even thought they work in the same organizations, they still have different purposes. It is obvious that the major goal of employees is to get the maximum payment for their labor and to have guarantees of social protection in case of some accidents, illnesses, retirement, etc. while managers and the owners of companies attempt to get the maximum profit from their organizations exploiting employees possibly reducing the cost of the labor force and increasing the effectiveness and productivity of labor. As a result, the functioning of both parties within the same organizations is based on different approaches to the job each of the parties does. No wonder such a difference leads to the numerous conflicts when one of the parties or both want to protect their own interests since this inevitably affects the interests of the opposing party. In such a situation, the necessity to develop some common rules of the game is obvious. This is why in the course of the development of relationships between employers and employees the legal basis of their relations was created. In this respect, it is necessary to underline that employees, being initially in a deprived position, attempt to protect...
Words: 2055 - Pages: 9
...Experiential Exercise: For this exercise, I chose to compare the websites of Boeing and Lockheed Martin. Two prominent companies in the aerospace and aviation industry, which is, and will most likely always be, the primary industry I'm employed in. Both companies' websites successfully convey information in a simplified and descriptive manner. With Lockheed Martin, there are navigational links for different levels of employment and experience levels, such as ex-military personnel transitioning into the civilian careers, new college graduates, interns, and experienced professionals. This simplifies the job search into a 'one-click' method in which interested applicants can view the opportunities that are available to their respective experience levels, as well as any further instructions for applying. Boeing, while also having links to different employment levels, seems more focused on communicating information about the company's ethics, history, and products. This field is based on staying on top of new technology and producing goods of exceptional quality, which means there is a . However, at some levels of both companies, there is a cost-leadership strategy in producing goods for the lowest cost and having employees more efficient than the other. Therefore, it appears that both companies are using a combination strategy, and doing so successfully. There seems to be an encouraged strong desire for entry level applicants with both companies, however, there...
Words: 522 - Pages: 3
...Assignment 1 - Employment-At-Will Doctrine Michelle D. Payne Professor Diana Smith, Esq. Legal 500 - Law, Ethics and Corporate Governance October 27, 2012 Describe what steps you would take to address the following scenario involving skills, competence, and abilities: The employee seems to be unable to learn the computer applications that are basic to her job responsibilities, but, consistently “tells” her boss that she is “a good worker and a genius” and that he does not “appreciate her.” Even after a few months of training and support, she is unable to use the computer tools to be productive and efficient in completing the required tasks. There are several strategies that can be used to help resolve this problem, such as performance evaluation, progressive discipline and termination (DelPo & Guerin, 2007). Resolving performance problems is one of the most important tasks of an employer or manager. In some cases, detecting a performance or productivity problem will be as simple as observing an employee and noting the subpar nature of her work. Or you might receive weekly printouts of employee productivity and notice that an employee's numbers are low. The most effective way to deal with employee performance or productivity problems is through a performance evaluation system. The performance evaluation system will foster the communication and collaboration you need to address the problem. In this instance, since the person is a...
Words: 2062 - Pages: 9
...Human Resources Management Department Brochure HRM/300 October 15, 2012 Hancock Manufacturing Thank you for your interest in Hancock Manufacturing because; we are a technology based each and everyone that get's hired on or already works for Hancock will stay on the right road by furthering their technology education. If one person is lead in the right direction, so the others shall follow, and here at Hancock we care about our employees so much that we put everything we have to keep our fellow coworkers happy so that they stay on the straight and narrow. We pride ourselves so much so that we have classes once a week to keep everyone up to date and their skills stay fresh. We also have a exercise facility so that our employees can find solitude because; if an employee is relaxed and stress free then their state of mind will be crisp and clear so that they may be able to properly concentrate on their work. Another perk we have recently added is a daycare center for children ages birth through ten years old. We did our research and found that if parents were closer to their smaller children that it made for more stress free environment for them as well. The Human Resources Department at Hancock Manufacturing is dedicating to happy and healthy employees. It is our mission to hire qualified, energetic employees who are motivated to helping us achieve organizational success. Our mission today at this University Career Fair is to recruit qualified...
Words: 1205 - Pages: 5
...Introducing Sociology SSCI210 ABSTRACT Unemployment is very well known in today’s economy. It affects millions of people in different ways. Many people lose their homes, cars, and friends when they become unemployed. People often do not realize the effect of unemployment until it happens to them. There have been many studies and articles on unemployment recently. Unemployment in recent years has risen exponentially due to our economic malaise. The findings of these recent studies are disheartening according to an article in The New York Times. (The Enduring Consequences of Unemployment March 28, 2012 The New York Times) It has been found that people who lose their jobs suffer lasting damage to their earning potential, their health and the prospects of their children. The longer it takes to find a job the deeper the damage appears to be. In a article by the Washington Post The-long term impact of unemployment it has been found that people who are unemployed eventually dip into their savings, retirement funds, and in many cases borrow money to pay rent, bills, and buy the basic necessities to survive such as groceries and everyday household products. With the prices of gas, food and many other products on the rise it seems like people who are unemployed will continue to struggle even after finding a job. According to studies nothing has been seen like this since the Great Depression when unemployment was at its highest in American history. Many people will accept...
Words: 569 - Pages: 3
...Introduction In an organization, there is not only individual work, but also team or group work. Sometimes an individual’s power is limited, but by adding some people together, the hard task could be completed more easily. This paper focuses on the effective work groups, which is the tittle of chapter 11 in George and Jones’ book. There are three parts in the paper. The first part is about the chapter’s review and the authors’ core position about social loafing. Then the next part will express my evaluation of this position and give my own ideas. At last, it will talk about how effective group work could boost an organization’s performance. Discussion Chapter’s Review Prior chapter 10 introduces some group characteristics which could help the group work. Those characteristics include a group’s composition, function, the ways that a group controls its members and the socialization process status. However, a question comes: how to using the right kinds of characteristics and behavior tools to improve work group’s effectiveness? Chapter 11 addressed this question. The chapter builds on this foundation and examine why and which characteristics could make the group work more effective than individuals working alone. In chapter 11 there are at least five topics. The first is about how to minimize process loses and achieve process gain. The second one describes a problem in group motivation: social loafing. The third one explains three kinds of task interdependence. They are pooled...
Words: 1643 - Pages: 7
...ABSTRACT This article examines the sensitive topic of conflict management and negotiation as it affects the behaviour of workers and employers within the workplace. In the course of our activities in our various organization, we are all evolved in numerous situations that need to be dealt with through negotiation. As managers in our different capacities, everyday we strive to manage conflicts. We have written this paper to examine conflict and negotiation, the many angles that scholars have looked at them contemporary issues in these topics and how to manage them. THEORETICAL FRAMEWORK Robbins and Judge (2007) defined conflict as the process beginning when Mr. A perceives that Mr. B has negatively affected or is about to negatively affect something that he (Mr. A) cares about. They discussed the conflict potential sources of conflict in the following categories: communication, structure and personal variables. Communication: This refers to conflict arising as a result a communication barrier is where the sender is passing across a message that the receiver cannot effectively decode. This can be a major source of conflict. Structure: This is conflict that arises as a result of the way the organization is structured. This usually happens when the role of Mr. A is naturally antagonistic of the role of Mr. B. Personal variables: This refers to the likelihood of individuals to dislike someone probably because of one characteristic or the other. Personality...
Words: 772 - Pages: 4
...LEARNING’S ROLE IN EMPLOYEE ENGAGEMENT You often know it when you walk into a place of business. You can tell who is bored, distracted or unhappy. And you can tell who is focused, invested and engaged. Most employers prefer the latter type of employees, of course, because they tend to work harder, be more productive, provide better customer service, and are often just more fun to work with. But determining how to engage employees is a major challenge. The business literature provides few sure-fire, easy-toimplement ways of increasing employee engagement. With this challenge in mind, the American Society for Training & Development (ASTD) commissioned the Institute for Corporate Productivity (i4cp) to conduct a survey and develop a study on employee engagement. “Learning’s Role in Employee Engagement” was sponsored by Dale Carnegie Training. The goal was to gain an overview of engagement in today’s workplace and to find out how organizations can boost engagement levels, with a particular focus on learning’s role in the process. The final report is based on survey responses from 776 HR and learning executives and an extensive review of the workplace literature. The results were intriguing. The research team found that engagement truly is an issue of major significance to most organizations, which is probably related to the fact that the average organization has some serious engagement problems. Only about a third of the average respondent’s workforce is highly engaged, and nearly...
Words: 1169 - Pages: 5
...A job analysis is the process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job. You need as much data as possible to put together a job description, which is the frequent outcome of the job analysis. Additional outcomes include recruiting plans, position postings and advertisements, and performance development planning within your performance management system (Heathfield, 2000). Hiring a new employee(s) can be challenging and a lot work. Some bosses will just hire the first person they interview so they can get it over with, but this could be very damaging to the company. Small companies like Emery’s Landscaping cannot afford to make this mistake. They are small company of 12 employees and if someone is not pulling their weight then another person has to pick up the slack. Emery’s is a landscaping company which needs a marketing person. The goal of a market analysis is to determine the attractiveness of a market and to understand its evolving opportunities and threats as they relate to the strengths and weaknesses of the firm (Aaker, 2012). The business is growing more and more every day. Communication and commitment to our clients is a couple of our strengths. The weather is one of our weaknesses but we have no control on this. The new employee will help the company to make sure our strengths are greater than our weaknesses. Mr. Emery is so busy he cannot keep up with getting new customers...
Words: 1029 - Pages: 5
...discrimination that happens in familiar environments far too often. It frequently occurs in our place of employment. It’s a subject that needs to be taught to all employers, employees, and other individuals in the work place on how to prevent and counter these activities. Employers should implement and strictly enforce a guideline which directly informs all parties of the consequences if not followed. Employees should understand that they should have no fear of harassment since the policy is there to back them up. In doing so, this should make the environment much more comfortable for every individual since there is a policy in place to support them in a situation that may arise. Moran (2008) wrote that “sexual harassment consists of the request for sexual favors as well as touching, joking, commenting, or distributing material of a sexual nature that an individual has not consented to and finds offensive” (p. 261). It’s a form of unlawful sex discrimination. Under federal law in the United States, sexual harassment is unwanted verbal or physical behavior of a sexual nature that occurs in the workplace or in an educational setting under certain conditions. Such behavior is illegal if it creates an environment that is hostile or intimidating, if it interferes with a person’s work or school performance, or if acceptance of the harasser’s behavior is made a condition of employment or academic achievement (Microsoft Student, 2007). The differences in sexual harassment and gender discrimination...
Words: 1173 - Pages: 5
...CORE SELF EVALUATION DEVELOPED BY JUDGE, EREZ, BONO, & THORESON (2003) Below are several statements with which you may agree or disagree. Using the response scale below, indicate your level of agreement or disagreement with each statement. Write your level of agreement in the left-hand column (e.g., write one number, from 1-5, in the left hand column). You will use the right hand column to score once you have completed the survey. Rating Scale |1 |Strongly disagree | |2 |Disagree | |3 |Neutral | |4 |Agree | |5 |Strongly agree | |Your Response |Item No. |Question |Scoring | |______ |1 |I am confident I get the success I deserve |______ | |______ |2 |Sometimes I feel depressed |______ | |______ |3 |When I try, I generally succeed |______ | |______ |4 |Sometimes when I fail, I feel worthless |______ | |______ |5 |I complete tasks successfully ...
Words: 1264 - Pages: 6
...Ryan O’Connor Palenscar American History to 1865 10/24/12 What is your name, sir? I prefer not to indulge that information. The industrious employer would tell you that the quirkiness of his workers brings character to a seemingly dull job. However in the case Bartleby this man is infinitely perplexed he cannot understand what it is exactly that drives his new employee to be so goddamn passive. The employer is taken aback by this its as if the idea of some man taking these great liberties is too unexpected to punish. At one point Bartleby kicks the employer out of his own office on a Sunday. (page 16) This passiveness that Bartleby imposes on the employer is nothing hes ever seen before and he can’t wrap his head round it. However unlike the other employees of this man he cana always rely on Bartleby. This I where problems arise, his work staff is so quirky it’s as if he revels in the fact that he can tell the stories of these great man and that more important to an industrious work force is the fact that he can re tell the stories of these men. This man has a great deal of pity for the workers he employs and seems to supercede himself towards them. If I were in the shoes of this man I would call upon my staff and tell them that their quirks were being documented and would write a memoir in which all of their quirks would be spoken of. Once under this scrutiny my workers would naturally fix their strange behavior as they have to be remembered in the shiny hue...
Words: 493 - Pages: 2
...Answer No 1 Introduction of Company Background A local conglomerate with business in producing semi conductor equipment that located in Petaling Jaya, Selangor with total manpower strength of 260 employees. The Company started its operations in June 2010 with strength of 130 employees and thereafter expanding its businesses globally. Due to increasing demands from all corners of the world, a strategic planning is required to ensure proper planning in production and management where a competitive edge is needed in order to keep ahead of its competitors and to stays competitive and innovative. The Management has recently came up with a new business target or goals for 2012 where they are trying to reduce product defect by 50% and at the same time to have a well competent employees in their own areas of work. This will ensure higher profit when defects and wastage can be reduce or eliminated. In view of the above, Human Resources have been given the assignment to identify problems or issues within the organisation and to propose to the Management on the suitable approach or processes in determining for such needs. Hence, Human Resource has proposed to the Management Training Needs Analysis as series of activities conducted to identify problems or other issues in the workplace and to determine whether training is an appropriate response. The needs are usually the first step taken to cause a change. This is mainly because a needs analysis specifically defines the gap...
Words: 2180 - Pages: 9
