...make his way through the ranks all the way up to a manager position. The OCC, which he works for is one of the largest and most successful convention centers in the nation. The OCC is the second biggest convention center behind Chicago in the United States. The location of central Florida and these huge buildings help OCC be in high demand for events. The Sears Tower would be able to fit lying down inside of the west building. The North/South building is smaller and shaped more like a box but still is large enough to host several events at the same time. Orlando is considered a first tier city. A first tier city is a city that is able to accommodate 30,000 people or more for an event. Other examples of first tier cities are Chicago, Las Vegas, New Orleans, and Atlanta. The OCC is also a nonprofit business. It infuses the local economy with new money and expanding business. According to Dean they have only made a profit on two events the entire time he has worked there. The energy bill alone for a year is nine million dollars, with some of the high traffic months costing one million. Dean went through how he started out as a security guard to the position he is at currently. One of the things he stressed is you will mess up but make sure to learn from your mistakes. He also walked us through many of the business plans he has tried and went over the business idea as a whole. He was a part of building the UCF Student Union. The two major reasons clients and customers come together...
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...In the Las Vegas shooting Jonathan Smith was shot at least twice while trying to run back and save others in the crowd at the Route 91 Harvest festival. He was shot in the neck and is likely to spend the rest of his life with a bullet lodged in his neck.THis shooting is known as the deadliest mass shooting in modern U.s. history. During the shooting Smith main concern was to put his family in safety away from the bullets. He had came from Orange County, California, to celebrate the 43rd birthday of his brother, Louis Rust, a big country music fan who had attended the festival in the past. Together they had spent the weekend enjoying the music and had scored seats close to the stage for Jason Aldean’s prime time performance that sunday night....
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...ENGL 220 Regret The night has shut in, the man gets back from work with a lot of boxes, it seems really heavy, but we don’t know what he has brought back, he is depressed, suffering and too stressed out to talk with his wife about his job, yes, he got fired. It was a really long night because he couldn’t sleep and he couldn’t talk with his wife friendly because they have been fighting for past weeks. The next day he decided to go away and do something that can make him happy, he took his big dog and all the money he had saved in the past from bank and stock market. Then he set off to go to Las Vegas for gambling. He did fill up the gas; pack some clothes and enough food to his adventure. He is really exciting to go there, because he wants to be happy, and get away from his wife and terrible situation. Seems he got a lot of fun in Vegas, because he always win, and also meet so many friends there, one of his friend give him advice, but one bad decision made him loss all the money, at that time he regret and think about his friend had told him and also his dog and wife. He stress out again, because he is not only unemployment, and also no money, he check out the hotel and took the dog with him head back to home, he can not wait to home tell his wife he is wrong, and planning his future job with her. Whereupon, he starts the car with his dog back to home, he was driving and driving, the gas run out really fast, finally stopped on the half way. He has no idea where he at, he is hungry...
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...La historia del Peru Cap 1-2 -El es inca de familia de los incas por lado de su madre. -aquel Triunvirato, fué de tres tiranos que tiranizaron todo el mundo, y el nuestro de tres hombres generosos, que cualquiera de ellos merecía por sus trabajos, ser dignamente emperador; aquel fué para destruir todo el mundo, como lo hicieron, y este para enriquecerle' Cap 10-14 he first attempt to explore western South America was undertaken in 1522 by Pascual de Andagoya. The native South Americans he encountered told him about a gold-rich territory called Virú, which was on a river called Pirú (later corrupted to Perú) and from which they came. These reports were related by the Spanish-Inca mestizo writer Garcilaso de la Vega in his famous Comentarios Reales de los Incas (1609).Andagoya eventually established contact with several Native American curacas (chiefs), some of whom he later claimed were sorcerers and witches. Having reached as far as the San Juan River (part of the present boundary between Ecuador and Colombia), Andagoya fell very ill and decided to return. Back in Panama, he spread the news and stories about "Pirú" – a great land to the south rich with gold (the legendary El Dorado). The -que se ofrecía ganarla a costa y riesgo de su vida y hacienda, y las de sus deudos y amigos. Ofreció grandes reinos y muchos tesoros. A los que le oían les parecía que publicaba más riquezas de las que eran, porque se incitasen muchos a ir a ganar tierras de tanto oro y plata;...
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...Dear Ken Higgins, I work for Avery Dennison’s Graphics Division and we attended the International Sign Association Expo trade show in Las Vegas on the dates January 20-22, 2012. During our time at the trade show, we ran into a few issues. Here is a list of the issues we encountered: 1. The phone line to be used for credit card transactions was installed in wrong part of booth, requiring a 2-hour delay of the remaining set up on Jan. 19 (the day before the show began). This was an obvious setback for our booth. We could not really begin our show until the phone was setup. 2. The electricity failed twice on the first day of the show (Jan. 20) due to a faulty electrical junction box, shutting down the attendee lead retrieval device and interrupting a speaker doing a Power Point presentation of Avery Dennison’s products. Our entire presentation was stalled twice because when the power goes out, it forces us to reboot everything. This causes an even greater time delay to have everything up and running again. 3. The catering service arrived late for a VIP event in the booth on the second day of the show (Jan. 21) causing a 15-minute delay to the event. This was a major inconvenience since it was our VIP event and we wanted to everything running perfectly. The delay in the catering service made our VIP event seem unprofessional. Based on the events that happened, I was hoping to receive part of our transaction costs back for these costs and inconveniences. The total costs of the...
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...'Twerk' is now in the dictionary, thanks to Miley Cyrus By Elisabeth Donnelly August 28, 2013, 7:56 a.m. Thanks to Miley Cyrus, the word "twerk" has been everywhere this week. And now it's going in the dictionary. Cyrus' gyrations during her performance at Sunday's MTV Video Music Awards caused a stir and put the word "twerk" on everyone's lips — and in the Oxford Dictionaries Online. Dictionary officials call them "buzzworthy words added to Oxford Dictionaries Online" — "twerk" joins "bitcoin," "selfie," and "girl crush." They'll all now found in the Oxford Dictionaries Online, which is tasked with staying up to date with modern words. The Oxford Dictionaries Online is one of the largest in the world and adds about 1,000 new entries to its online version every year. Oxford Dictionaries' spokeswoman Katherine Connor Martin told the Associated Press that "twerking" dates back 20 years, and "the most likely theory is that it is an alteration of work ... with dancers being encouraged to 'work it.' The 't' could be a result of blending with another word such as twist or twitch." Its sibling publication, the authoritative Oxford English Dictionary, won't be updated with these words anytime soon, unless "twerk, verb" proves to have staying power. Or as the Oxford Dictionaries Online's usage example puts it: "twerk it girl, work it girl." Taking her daughters to remote Australia to sleep on the ground Australia's Northern Territory is just the place to get...
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...CURRICULUM VITAE Ashley CHEW | |[pic] | |Mailing Address HTMi, Hotel and Tourism Management Institute | | |Marientalweg 3 | | |6174 Soerenberg, | | |SWITZERLAND | | |Date of Birth 3rd December 1992 | | |Marital Status Single | | |Nationality Malaysian | | |Contact Details + 60126987796 (Malaysia) | | |ashleychews@hotmail.com | | |Skype :...
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...FocusOn China Hotel Market Outlook Issue 2 - 2011 Produced in Conjunction with the China National Tourism Hotel Association Contributors Lily Ng Executive Vice President Jones Lang LaSalle Hotels, China lily.ng@ap.jll.com +86 21 6133 5550 Hans Galland Senior Vice President Jones Lang LaSalle Hotels, China hans.galland@ap.jll.com +86 10 5922 1352 Shuo Qi Analyst Jones Lang LaSalle Hotels, China shuo.qi@ap.jll.com +86 10 5922 1353 Glossary: City abbreviations BJ - Beijing DG - Dongguan CC - Changchun GZ - Guangzhou CS - Changsha GL - Guilin CD - Chengdu HZ - Hangzhou CQ - Chongqing HB - Harbin DL - Dalian HF - Hefei ADR OCC RevPAR GDP FDI CBD REITS FEIMCs UNWTO CIRC CSRC CBRC Jones Lang LaSalle Hotels Jones Lang LaSalle Hotels, the first and leading global hotel investment services firm, is uniquely positioned to provide the depth and breadth of advice required by hotel investor and operator clients, through a robust and integrated local network. In 2010, Jones Lang LaSalle Hotels provided sale, purchase and financing advice on $4.1 billion worth of transactions globally. In addition, advisory and valuation services were provided on over 1,000 assignments. The global team comprises over 225 hotel specialists, operating from 39 offices in 20 countries. The firm's advice is supported by a dedicated global research team, which produced 70 publications in 2010 in addition to client research. Jones Lang LaSalle Hotels' services span the hospitality spectrum; from luxury single...
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...Acknowledgement As a student of Mandalay MBA program, I would like to thank all those who have been contributing the existence and success of the program. The first ones I have to give my special respect and thanks are Professor DawKyiKyiSwe, the program director and my teachers from Economic Universities who come and teach us even in their weekends. After that, I would like to thank Mr. Richard Mayhaw, General Manager of Mandalay Hill Resort, for allowing me to complete my MBA internship program. Also, I have to pay my special thanks to U Bo, Human Resource Manager, for reporting my application for internship to GM and scheduling for my internship. Finally, I have to thank managers form Front Office, Food and Beverage, House Keeping and Sale departments, as they allowed me to learn and observe how they are performing hospitality management and how to run an international hotel in a perfect situation. Company History Mandalay Hill Resort Hotel forms part of the operations of LP Holding Co.,Ltd in Myanmar. The hotel was opened on 26th November 1995. During early years of the hotel, the operation was under the control of Accor Hotel Management. After 2000, the owner, himself has managed the hotel with the assistance of Australian general manager. The hotel lies at the foot of Mandalay Hill and facing the Royal Palace and beautiful moat. It is a 10 storied RC building constructed in a spacious compound. As it is surrounded by many Buddhist monasteries, the environment...
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...Raiders in Vegas The Oakland Raiders owner Mark Davis is exploring the option of moving the team to Las Vegas and has been meeting up with the Las Vegas Sands Chairman Sheldon Adelson to see if would support a stadium in town. Multiple representatives of the Raiders were in Las Vegas on Friday to check out potential stadium sites. Howard Stutz of the Las Vegas Review-Journal said that Vegas could support a $1 Billion stadium that the University of Nevada Las Vegas had bought. “Correspondingly, the Sands leadership team let us know that officials from the Oakland Raiders are scheduled to travel to Las Vegas and tour locations around the valley for a potential new home, and they have asked for us to meet them at our 42-acre site on Friday morning to answer questions about that site.” (Jessup) The Raiders do not have a lease for a home stadium for the 2016 season. Many people expect them to stay in Oakland for at least another year. They could also join the Rams in Inglewood if the Chargers decline. Mike Florio, of Pro Football Talk implied that it is probably more of a bargaining tool in an effort to convince Oakland to finance a new stadium. Raiders are still discussing plans to have a short term lease with the O.co Coliseum for the 2016 season, yet an agreement has not been reached. University of Nevada Las Vegas has been helping the Raiders find a site in Vegas on land that is owned by the University. Also, if the Chargers make the move to Los Angeles, the Raiders...
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...* Problem statement The problem for Las Vegas is they are losing revenue because of the September 11, 2001 terrorist attack. People also see Vegas as Sin City and a place where people go to gamble. Vegas do not have a good image to a lot of people. Even though they are trying to turn it around and create a place for families they will never lose that Sin City label. * Company Analysis Las Vegas Convention and Visitors Authority (LVCVA) fielded several national ad campaigns. Tourism is Las Vegas’s biggest industry, and LVCVA is charged with maintaining the city’s brand image and keeping visitors coming to one of the world’s most famous cities. As the 1900s rolled around, many Las Vegas officials felt that the town needed to broaden its target audience. So they set out to appeal to families. Some of the biggest casinos on the Las Vegas strip built roller coasters and other thrill rides, world-class water parks, and family-friendly shows like Treasure Island’s live-action swashbuckler spectacle, visible to everyone passing by on the street. The terrorist attacks of September 11, 2001, dealt Las Vegas tourism one of its worst blows ever. Declining tourism led to 15 000 lost jobs. The LVCVA engineered an image of Las Vegas as a luxury destination oozing with excess and indulgence. The theme parks were replaced by five-star resorts, high-rise condos, expansive shopping mall filled with the world’s top luxury brands, and restaurants bearing names of world-renowned chefs...
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...Dangling and Misplaced Modifiers Assignment 1. When collecting information for the new equipment, my best resource was the web. 2. To win the lottery, you must purchase a ticket. 3. When you stroll along the Las Vegas strip one of the exciting hotels you will see is the fabulous Mandalay Bay. 4. Angered by slow computer service, hundreds of unhappy users called in to complain. 5. After regaining consciousness, the accident victim was helped out of the car by passersby. 6. Walking up the driveway, the homeowners immediately saw the cars that were parked in the garage. 7. You should set out vegetable plants after the soil warms in the spring, to be most fruitful. 8. Firefighters miraculously saved a man, after surviving four days in extremely hot weather. 9. The man removed the skunk from under his house after smelling something terrible. 10. He died at the age of 92 in the hospital where he was born. 11. She carried the puppy that was only two weeks old in her truck. 12. Please have your family take the time to look over the brochure that is in enclosed. 13. To enter the super lottery sweepstakes, you must purchase a ticket by midnight. 14. Looking at the bottom line, the supervisor could make no sense of the budget proposal. 15. The policeman rescued a cat that had a broken back from the car. 16. Although the children’s presentation was nearly completed, we left in the middle of it. 17. Peaches were served with...
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...Q Ans: lisa should review employee performance evaluation forms to determine where are the deficits. Customer feed back can also helpful to determine needs in specific type of training. Q Ans : No, although there are large difference in such measures as spending as percentage of payroll, that in itself does not mean training is lacking . on the job training costs little and may be taking place on a informal and therefore unmeasured , basis . Additionally such thing as employee tenure may be having an effect on training cost , if hotel paris employees have been there for many year , they may require less training than the employees of a hotel which has high turnover . Lisa needs to analyze the need for training more thoroughly Q Ans . Working as a housekeeper at a hotel is not as easy as it seems. One has so much to learn and to get right from the start in order that guests entering their room in the evening do not feel that the room has been used before, but instead feel that they are the first to enter the room and sleep on their bed sheets. Housekeeping is involved in using many different products and equipment and the work can be physically demanding. Staff can be involved with customers who have not left their room for the day, customers checking in early or late, guests on stay over who have come back to their room early so they can have a lie down. Translating Strategy into HR Policies & Practices Case The Hotel Paris CaseThe New Training Program...
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...1. Competitions in the international hotel industry is increasingly intensified and globalized as hotels seek new ways to grow and target markets and potential customers have more alternative to choose from. Explain in detail this issue. Over the past two generations, the hotel industry has evolved in a continued boom to accommodate explosive growth and radically changing consumer demand, and has adjusted itself to a substantially different social and economic environment. Consequently, more complicated and varied types of hotels have been brought into existence. Simultaneously, the competition to secure a strong share in the global hotel market has become fierce among hotel chains armed with a wide variety of worldwide networks. Hospitality companies can be grouped as either limited-service organizations or service intensive operations. In the hotel industry, polarization in hotel is being accelerated. The most basic division is between limited- service and full-service properties, hotels are tailoring themselves to specialized markets, a practice often referred to as target marketing. One of the major reasons hotels are increasingly targeting specific market segments is that in most markets, there is more than enough hotel capacity to go around. Competition will be even tougher in the years ahead. Hotels offer a highly competitive outlook for all but the luxury sector. The growth in competition makes tightly controlled operations especially important to survival. Hotel companies...
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...Chris Loveless HMT 420 Dr. Brown 09/22/14 Current Trends in the Casino Industry Twenty years ago, casino’s used things like restaurants, rooms, spas and entertainment as amenities that would drive the customer to the casino floor, where the “house edge” would kick in and the casinos would make their money. Yes, there was a small revenue stream coming out of the non-gaming amenities, but it was barely enough to get noticed, particularly when stacked up against the huge revenues that on-floor casino gaming. Today, non-gaming amenities have become, at least on the Las Vegas Strip, as much of a revenue generator as the casino. On the Strip today, it is common to see more casino’s making more from the non-gaming side of the business than from the on-floor casino gambling. No longer is betting a requirement for a casino to earn money from visitors. While the gambler is still the profit king, casinos have begun to recognize customers who don’t gamble but enjoy the other amenities, thereby contributing to the resort’s revenue stream. Recently, a new trend that is spreading throughout casinos have developed methods to track those customers who aren’t players by issuing them players club cards that are recognized in all the non-gaming areas of the hotel. From rooms to restaurants, spas to pools, customers can now get the same kind of credit for buying products and services that gamblers do for playing slots or tables. Casinos today want to recognize the customer with...
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