Premium Essay

Leadership Behavior in Different Hotels of Dhaka City.

In:

Submitted By Haque275
Words 3128
Pages 13
Introduction

Today the Hotels in Bangladesh has flourished and gone into a new level. As the Bangladeshi society in becoming more outgoing this business has found a new dimension to operate. Also many of the international franchise have started operating in the country.
As a growing and potential industry the r Hotel business now have a structured hierarchy. Almost every Hotel now has a manager who manages the employees (Chef, waiter etc.). The relation between the manager and the employee of this sector in this country is still unknown.
Origin of the Report
As students of BBA faculty of BUP one of the courses of this semester is “Leadership”. Like all the other courses, we were assigned with a term paper. Here we had to complete 100 copies of survey with“leader behavior description questionnaire”. We had to pick a business sector and then go to places accordingly to make the workers under the head of the sector tocomplete the survey.

Statement of the problem
The purpose of this study is to compare the different leadership behavior inHotel managers. Data was collected through a questionnaire during August and September, 2014, in different Hotels in Dhaka, Bangladesh.

Objective of the report
This study seeks whether the leadership behavior prevalent in Hotel managers in Dhaka city is considerate leadership behavior or initiating structure behavior.

Justification
Studying the different leadership behaviorin Hotel management is critical for many reasons. First, the behavior of Hotel managers as leaders is still uncharted. Second, findings on Hotel managers can provide the Hotel industry a better understanding of how to attract and retain a diverse workforce and improve productivity. And, last, these findings can Hotel managers of how they need to develop as leaders.

Hypothesis
The leadership behavior of theHotelmanagers in Dhaka follows

Similar Documents

Premium Essay

Feasibility Study on Grand Royal Hotel

...1. Executive Summary We have developed a team of 6 members from our course MGT 489 and came up with this Strategic Plan or Business Plan for a Hotel. We have successfully completed this plan with all our known knowledge. Fro the purpose of developing our Strategic / Business Plan, first of all we have given our hotel a name, i.e. “Grand Royal”. In our Strategic / Business Plan we have discussed several factors that are required in developing a good and implementable plan. This plan required a broad-based understanding of changes taking place in the marketplace in which the company competes, or plans to compete, and the ever-changing financial markets. In-depth technical skills in a variety of disciplines such as financial analysis, sales and marketing, latest technology, and managing growth are critical components in assessing a company's opportunities and risks. Now, let us understand the purpose of a Strategic / Business Plan. Business / Strategic Plan Purpose: Introduction: In today's highly competitive environment, formal business planning is an essential element in achieving business success. A well-written business plan is primarily a communication tool used to obtain financing. In certain instances, particularly with our early stage company, this business plan also serves as a strategic plan. Considering that lenders are inundated by numerous investment opportunities from which they choose only a few, this business plan describes our story and how we intend...

Words: 9244 - Pages: 37

Premium Essay

Internship

...Internship/Dissertation Report On Organizational Commitments of Employees in Hospitality Industry By Md. Rubayet Hasan ID NO.: 2013210005069 Program: MBA (Friday) MASTER OF BUSINESS ADMINISTRATION MAJOR IN HUMAN RESOURCE MANAGEMENT School of Business Studies SOUTHEAST UNIVERSITY, DHAKA, BANGLADESH Date of submission: 23rd January, 2015 1 Internship/Dissertation Report On Internship/Dissertation Title An internship/A dissertation report submitted to the School of Business Studies, Southeast University, Dhaka in partial fulfillment of the requirements for the award of the degree of Master of Business Administration Major in Finance By Md. Rubayet Hasn ID. NO.: 2013210005069 Program: MBA (Friday) School of Business Studies Under the supervision of Afreen Ahmad Hasnain Lecturer School of Business Studies Southeast University Dhaka, Bangladesh 2 Organizational Commitments of employees in hospitality industry Submitted By Md. Rubayet Hasan ID. NO.: 2013210005069, a student of MBA Friday Program has been accepted as satisfactory in partial fulfillment of the requirement for the degree of Master of Business Administration major in Human Resource Management on January 23, 2015. BOARD OF EXAMINERS (The board constitutes by four multi-disciplinary faculty members headed by one convener at the level of minimum assistant professor. The concerned supervisor will be included as the mandatory members.) 1. ______________________________________________ Designation:____________________________________...

Words: 7564 - Pages: 31

Premium Essay

Report

...Introduction 1. Introduction At present in the world the largest and fastest growing industry is the tourism and hotel industry. Though, in Bangladesh the amount of manpower in hotel industry is not that much high with the comparison of the developed country. But in the near future this industry has a bright future in Bangladesh because of the charming natural beauty, lots of historical places and the largest sea beach of the world. The first part is about the Introduction of Hotel Sea Crown. For an expanding economy, a developed & efficient tourism Hotel is important. Bangladesh Resort and Hotel Limited has been incorporated in Bangladesh 09th day of june,2003 as a private company Limited by share under the companies Act 1994. The principle activity of the company is to business of hotel, restaurant, café, refreshment room. The commercial operation from 12th November,2004 with three star deluxe hotel constructed in its own land at Marine Drive, kala Toli, Cox’s Bazar and hotel named after “ Hotel Sea Crown” and its Corporate office is in Gulshan Model Town, Dhaka from where all reservation, marketing and accounts activities are operated. The methodology, scope of the report & the limitations are also described here. The second part is about overview of Hotel Sea Crown, which includes the historical background, mission & objectives of the hotel. It also plays a great role in Bangladesh. So it faces some threats. But it has a lot of opportunity here. All the departments...

Words: 9854 - Pages: 40

Premium Essay

The Use of Promotional Activities in the Tourism Industry: the Case of Bangladesh

...tourist destinations, trying to attract more tourists by adopting appropriate marketing techniques and strategies. Failure of doing so by a particular marketer will lead to a less competitive in the world tourism market. As an important element of marketing mix, promotion plays the vital role in marketing any product and service. Tourism product/service is of no exception. Because of the tourists want to know in advance about the attractions and the facilities of a particular destination. The tourist also wants to know other related information of his/her visit to make the same safe, secured and enjoyable. As a result, dissemination of information on travel and tourism-related products and services are highly important. By using the different tools of promotion, marketers attempt to serve this purpose and try to influence the potential tourists’ attitudes in favour of the sponsor’s...

Words: 58440 - Pages: 234

Premium Essay

Research

...Assignment On Bangladesh Police System Course Title: Criminology Course Code: LLB2321 Submitted To: Md.Gaziur Rahman Lecturer of Law, NUB Khulna Campus Prepared By : Mahbuba Sultana ID: LLB080160227 Section: 9A Semester: Fall Date of submission:03 october 2011 NORTHERN UNIVERSITY B A N G L A D E S H CONTENTS ❖ Introduction ❖ Meaning of Police ❖ Definition of police ❖ Bangladesh Police ❖ History of Bangladesh Police ❖ Laws Governing the Bangladesh Police ❖ Organisation of Bangladesh Police ❖ Strength ❖ Community Policing in Bangladesh ❖ Women in Bangladesh Police ❖ Selection and Training ❖ Vehicles used by Bangladesh Police ❖ Actual Scene of BD police ❖ Weapons ❖ Contribution to UN Peace Keeping Operations ❖ Powers as a Police Officer ❖ Role, Functions and Duties of the Police in General ❖ Preventive Action of the Police Recent Highlights in Bangladesh ❖ Emergency and national security laws ❖ Corruption and Transparency ❖ Overview of arbitrary detention practices around Asia ❖ Failing justice systems and lack of democratic space ❖ Conclusion Introduction: The police have a vital role to play in maintaining internal law and order and establishing the rule of law in the country...

Words: 11252 - Pages: 46

Premium Essay

Promotional Activities of Bank

...1.0 Introduction 1.1 Origin of the Report The report has been prepared as a requirement for the completion of BBA Degree and course BUS 498, Project Work, SSM Sadrul Huda, course instructor, assigned to do an analysis report on “Promotional Activities of different private banks in Bangladesh”. For this purpose I, Mustafizur Rahman, ID – 2007-1-10-097 choose to prepare this report on Promotional Activities of 5 different private banks. The date of submission of the report is April 28, 2011. 1.2 Background Promotion is a form of corporate communication that uses various methods to reach a targeted audience with a certain message in order to achieve specific organizational objectives. Nearly all organizations, whether for-profit or not-for-profit, in all types of industries, must engage in some form of promotion. Such efforts may range from multinational firms spending large sums on securing high-profile celebrities to serve as corporate spokespersons to the owner of a one-person enterprise passing out business cards at a local businessperson’s meeting. Like most marketing decisions, an effective promotional strategy requires the marketer understand how promotion fits with other pieces of the marketing puzzle (e.g., product, distribution, pricing, target markets). Consequently, promotion decisions should be made with an appreciation for how it affects other areas of the company. 1.3 Objectives of the Study: Objectives of Marketing Promotions The most obvious objective...

Words: 14662 - Pages: 59

Premium Essay

Marketing Performance Analysis of Crystal Agencies

...EXECUTIVE SUMMARY   Crystal Agencies established in 1995. Crystal Agencies is an industrial and commercial enterprise which professionally supply whole set of water purification equipment, full automatic washing and filling machine, domestic water purifier, water dispenser, pure water and contract with all kinds of piping drinking water projects. Our company and our co-operation units own powerful technical force. The reverse osmosis membrane water treatment equipment and other piping drinking water machine, water softener, washing & filling machine and water we mainly deal in, service separately for different industries such as medicine, chemical, food, beverage, cosmetic and etc. This report is the integral part of completing my BBA degree form the ………………….. The report identifies marketing performance evaluation of Crystal Agencies A case study on ECR machine of Crystal Agencies. This is basically importing the product from foreign country. It is committed to conduct all the rules and regulations prescribed by the Bangladesh import rules and regulations. The functions of the organization cover a wide range of importing activities. Fundamentally Crystal Agencies import the product and the sale that product in two ways direct sales to the consumer and sale to the dealer. To prepare this report I mostly depend on the experience and secondary data beside this I also use primary data. Primary data are originated by the quantitative research. Primary data are collected from...

Words: 7690 - Pages: 31

Free Essay

Term Paper on Grameen Phone

...LETTER OF TRANSMITTAL July28, 2012 To, Rezaul Karim Lecturer Department of Finance and Banking Carmichael College, Rangpur Subject: Submission of Assignment on “ Service rendering quality of Grameenphone ” Dear Sir, I would like to take this opportunity to thank you for the guidance and support you have provided me during the course of this report. Without your help, this report would have been impossible to complete. With deep gratitude, I also acknowledge the help provided by Mr. Shariful Huq, Customer Development Manager Grameen phone Ltd. To prepare the report I collected what I believe to be most relevant information to make my report as analytical and reliable as possible. I have concentrated my best effort to achieve the objectives of the report and hope that my endeavor will serve the purpose. The practical knowledge and experience gathered during report preparation will immeasurably help in my future professional life. I request you to excuse me for any mistake that may occur in the report despite of our best effort. I would really appreciate it you enlighten me with your thoughts and views regarding the report. Also, if you wish to enquire about an aspect of my report, I would gladly answer your queries. Thank you again for your support and patience. Yours Sincerely Md. Saju Eslam Roll No: 8368435 Reg. No: Session: 2012-2013 BBA (Hon’s) 2nd Year Department...

Words: 6916 - Pages: 28

Premium Essay

Marketing of Financial Services & Market Retention and Extension Strategy of Prime Bank Limited

...Chapter – 01: Introduction 1.1 Origin of the Report – Any academic course of study has a great value when it has practical application in real life. Only a lot of theoretical knowledge will be of little importance until & unless it is applicable in practical life. So we need proper application of our knowledge to get some benefit from our theoretical knowledge to make it more fruitful. As the classroom discussion alone cannot make a student perfect in handling the real business situation, therefore, it is an opportunity for the students to know about real life situation through this internship program. This program consists of three phases: * Orientation to Organization: To accustom the internee with the structure, functions, and performance of the organization. * The Project Work: Pertaining to a particular problem matching with the internee’s capacity and organization’s requirement. * The Report writing: To demonstrate the internee’s analysis, findings and achievements, in the proceeding one phase. In this connection, I was assigned to Prime Bank Ltd.(PBL) SBC Tower Branch, Credit & General Banking Department for my practical orientation. The topic “Marketing of Financial Services and Market Extension & Retention Strategy of Prime Bank Limited” was selected by the Human Resource Division of Prime Bank Limited. This report covers the details of Prime Bank’s practices about Marketing Activities emphasizing “Marketing of Financial...

Words: 14607 - Pages: 59

Premium Essay

Dano

...Executive Summery World is becoming very complex but fast. To achieve any objective now, people have to be fast and managed themselves very quickly within the limited resources. Specially, throughout the business one has to accomplish unique outcomes with limited resources under critical time constraints. Beside this, we have to remember that Bangladesh is an under developed country. People here face too many constraints. The business people here also face too many barriers to lead their organization with the consistent of country’s economical, political, and other situations. So, to carry on the business companies have to undertake competitive business strategy. Among them ‘pricing strategy’ is most influential strategy for any business. We can mention ‘pricing strategy’ is the heart of overall business strategy of DANO milk powder. On the other hand, at the very beginning of job, I was working actually with the marketing strategy (pricing policy, Distribution & Logistics policy) of DANO milk Powder. So, in this report I have prefaced all possible factors related with marketing, financing, economy, production (Packaging) etc. As Arla Foods Ingredients, Bangladesh can get actual picture of milk powder market and also can get real orientation about pricing policy as well as other policy. So far, I have tried to give a target from product market to reach it to final buyers. In the report, I have put up a proposal about DANO milk powder, product design, marketing of DANO milk...

Words: 17500 - Pages: 70

Premium Essay

Corporate Social Activites

...CORPORATE SOCIAL RESPONSIBILITY IN BANGLADESH: PRACTICE AND PERPETUITY Promoting Safety, Enforcing Rights Corporate Social Responsibility in Bangladesh: Practice and Perpetuity Supported by Published by Promoting Safety, Enforcing Rights Corporate Social Responsibility in Bangladesh: Practice and Perpetuity Researcher Rumana Sobhan Porag Safety and Rights Society Published by Safety and Rights Society 14/23 Babor Road (4th floor) Block B, Mohamadput Dhaka 1207 Tel: +88 02 - 9119903-4 Mobile: +88- 01193 200207, +88- 01191 797414 www.safetyandrights.org info@safetyandrights.org Date of Publication January, 2014 Copyright Safety & Rights Society Printed by Chowdhury Printers and Supply 48/A/ Badda Nagar, B.D.R. Gate No. 1 Pilkhana, Dhaka-1205 ISBN : 978-984-33-6453-1 2 ACKNOWLEDGEMENTS We wish to express our appreciation to the following individuals and organisations, without whose support this research would not be possible to accomplish. Our appreciation goes to the business leaders who provided their valuable time in sharing their views and CSR practices, and for the in-depth discussions on the current situation and ways and means of improving CSR practice in Bangladesh. We were encouraged by the enthusiasm shown by the private sector and their willingness to meet with us and share their experience, often at very short notice. Without the support from these leaders, our study would not have been possible. We would...

Words: 19988 - Pages: 80

Premium Essay

Business

...Introduction Navana Electronics Limited has been manufacturing and marketing quality electronic & electrical products as per customer requirement with competitive prices also with loyalty. Navana Electronics Limited is one of them. Preamble: Electricity is the major key factor of every nation’s development for the modern world. Electricity is not only for Industrial & Domestic use but also in Agricultural sector. Recently we achieve tremendous growth in Agricultural sector with using modern technology where electricity is the vital part. The vision of Government is to reach with electricity in every house within 2020. Although the total installed capacity was 4680MW including 1260MW in the private sector (IPP). The maximum available generation was only 3592MW. The reasons for lower availability were, some plants were out of operation for maintenance, rehabilitation & overhaul and capacity of some plants were derated due to aging and Gas shortage. Navana is a group of company in Bangladesh. Navana has eighteen sisters concerns i.e. * Navana Electronics Limited. * Aftab Automobiles Limited. * Aftab Automobiles (Paints units) * Aftab Automobiles Limited (Battery units). * Aftab Automobiles Limited (Furniture unit). * Biponon Limited. * Navana construction Limited. * Navana Computers & Technologies Limited. * Navana CNG. * Navana Distribution Limited. * Navana Interlinks Limited. * Good year Tyre. * HinoServiceCenter...

Words: 10696 - Pages: 43

Premium Essay

Performance Appraisal System and Its Impact on Employee Performance

...Appraisal System & Its Impact on Employee Performance (A Study on AB Bank Limited) (THIS TERM PAPER IS SUBMITTED TO BIM AS A PARTIAL FULFILMENT OF THE DIPLOMA IN HUMAN RESOURCE MANAGEMENT) Prepared by: Newton Deb BBA (Finance), MBA(Finance) PGDHRM (BIM) CMA,PL#2 (ICMAB) Cell : 01819331474 E-mail : debnewton50@yahoo.com Course Name: Post Graduate Diploma in Human Resource Management Year: 2012 Submission Date: 13th December, 2012 Bangladesh Institute of Management (BIM) 4, Sobahanbag, Mirpur Road, Dhaka-1207 Performance Appraisal System On AB Bank Limited, & It’s Impact on Employee Performance. (THIS TERM PAPER IS SUBMITTED TO BIM AS A PARTIAL FULFILMENT OF THE DIPLOMA IN HUMAN RESOURCE MANAGEMENT) Supervised By: Mr. Salahuddin Ahmed Deputy Director Bangladesh Institute of Management (BIM) Signature of Supervisor Bangladesh Institute of Management (BIM) 4, Sobahanbag, Mirpur Road, Dhaka-1207 Chapter 1 Background of the Study 1.0 Introduction: AB Bank Limited is the pioneer in commercial banking under private ownership in Bangladesh. It started functioning as Arab Bangladesh Bank Ltd. on 12 April, 1982. ‘To be the trendsetter for innovative banking with excellence and perfection’ was pronounced as the banks vision. Side by side it spoke out about its mission, ‘To be the best performing bank in the country’. Since inception AB Bank Limited has spread over the country through 82 branches at all economically...

Words: 11847 - Pages: 48

Free Essay

Lbxport

...the quality Prepared For : Name Designation : Mr.Md. Shahinur Sobhan : Lecturer Department of Business Administration Name of the institute : Dhaka City College. Prepared By : Sl. No 1. 2. 3. 4. 5. 6. Name ID Ismat Jahan Senjuti Md. Asim Shadab SK. Rajibul Hasan Mahamuda Akter Asaduzzaman Md.Hasan Imam 135 165 125 149 145 159 Section: B Batch: 7th Session: 2004-2005 Group: 7 B.B.A. Dhaka City College 2|Page Letter of Transmittal August 20, 2009 Mr.Md. Shahinur Sobhan Department of Business Administration Dhaka City College Bangladesh Subject: Submission of Feasibility study of LobXprt. Dear Sir, We have the honor to state that My Project report is submitted to you for your kind supervision. Under shade of Feasibility Study we have collected data from various sources which were unknown to us in past but now we can realize the importance of a Project feasibility study and its implication in the present and future growth of one’s career. We would like to draw your attention that we are worked with our utmost sincerity to prepare this report. We, therefore, request you to kindly grant the feasibility study of “LobXprt”. Thanking you in anticipation. Sincerely yours Name Ismat Jahan Senjuti Md. Asim Shadab SK. Rajibul Hasan Mahamuda Akter Asaduzzaman Md.Hasan Imam ID 135 165 125 149 145 159 BBA, 7th Batch Section: B Dhaka City College. 3|Page Acknowledgement We are expressing gratitude to Almighty, the Merciful and the Benevolent Allah for his special kindness to...

Words: 15565 - Pages: 63

Premium Essay

Internship Report: -on-Customer-Satisfacti on-Level-of-Exim-Bank-Limited

...Internship-Report-on-Customer-Satisfaction-Level-of-EXIM-Bank-Limited Export Import Bank of Bangladesh Limited Is a public listed scheduled bank categorized in private sector and established under the ambit of Bank Companies Act 1991 and incorporated as a public limited company under the companies Act 1994 on June 02. The Bank started commercial banking operations effective from August 03, 1999. The bank converted its Banking operations into Islamic Banking based on Islamic Shariah from traditional banking operation in July 01, 2004 after obtaining approval from Bangladesh Bank. The bank is being managed and operated by a group of highly educated and professional team with diversified experience in finance and banking. A team of highly qualified and experience professional headed by the managing director of the bank who has best banking experience operate bank as dat the top there is an efficient board of director for making policies. The management of the bank constantly focuses on understanding and anticipating customers’ needs. At present the bank has real time centralized online banking branches throughout the country having smart IT- Backbone. Besides these traditional delivery points the bank has ATM of its own, sharing with other partner banks and consortium throughout the country. 1.1 Background of Report The products and services that are sold in the most favourable prices can be an initial step of the firm in obtaining the trust and be included in the...

Words: 16717 - Pages: 67