...Summary of Key Learning Experiences - Leadership In The Workplace • Leadership is The ART of Understanding Oneself First and Then Understanding Others • The Present Day Leader is faced with the challenges of a fast changing environment & complexities of wide varied and often unclear and misunderstood human motivations and emotions. To manage these it is important for a Leader to understand others’ psyche – their Project To Live (PTL) • Leaders must be able to understand an individual’s Power Map and Power Map of a team / company. The Present Day Leader must be able to play upon one’s emotions, apply controlled stress and be able to use ambiguity to stimulate and foster creativity. This is the key to harness the power of Passion in the workplace • The Present day Leader must ideally have a Balance of these four major Leadership Orientations or at least ensure that the team has such a balanced mindset – “Action”, “Process”, “People”, “Ideas” • The Leadership style now required is again a balance of the following four styles with an ability to change to suit the occasion and taking into account risk factors involved: - 1. Leadership by Doing 2. Leadership by Teamworking 3. Leadership by Inspiring 4. Leadership by Empowering • Fostering Customer and Staff Loyalty is the key to ensure business success • Staff have to be given a positive and clear stake in the company’s business and its future strategies. There should be a celebration via sharing of the fruits...
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...Communication and Leadership in the Workplace Effective leadership has many different communication strategies but there are also several barriers to effective communication that an effective leader should overcome. I have had the opportunity to witness leadership and effective communication at my job that have impacted me in both a positive and negative way. Effective leadership is a vital part of an organizations lifeline and leaders should constantly find new ways to overcome any barriers that the may face in their day to day interactions with employees. Effective Leadership There are several communication strategies that are associated with effective leadership. A leader needs to be direct and to the point whenever they are relaying their message to employees. An organization should do everything that they can to assist their leader. Organizations should provide managers at all levels with accurate information aligned with organizational values and goals, offer necessary training to equip them with effective transformational leadership skills, and develop their leadership communication skills (Men, 2014). Effective communication should not stop with just the CEO or President. All levels of management must be responsible for relaying important and accurate information throughout the whole organization. Effective communication should pulse in all directions through an organization like a heartbeat (Facey, n.d.). Leaders should attempt to use face to face communication whenever...
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...I am the current general manager and Chief Executive Officer of A+ Urgent Care Clinic of Honolulu specializing in providing a variety of health care services to the residents and guests of Oahu, Hawaii. Our team of board certified physicians and medical professionals are available to serve all your health care needs and provide an alternative to the lengthy hospital and urgent care visits. We operate a state of the art facility providing quality health care for all ages with a comprehensive diagnostic testing laboratory located on site. We officially opened our doors in 2002 with a staff of 12 and have now grown to 52 employees operating 5 comprehensive departments including Administration, Finance, Marketing, Ancillary, and a Training department. As the general manager I am responsible for ensuring that our 5 departments are fully staffed and fulfilling all requirements in order for our facility to meet our mission of providing the best quality health care that our patients deserve. In order to achieve this goal I employ many different management styles and provide the accountability needed to manage this organization. In order to be an effective manager I first have to understand the function and duty of each of my departments. The administration department at A+ Urgent Care Clinic manages all medical records for all patients. This department is essential to providing quality health care as every office visit must be well documented and filed correctly with the patient’s...
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...Leadership and Performance in the Workplace Leadership and Performance in the Workplace At Woody’s Veneer Factory there are many issues that are affecting the success of this establishment. For one there is an absence of a team work ethic. In order for the company to become more successful the floor workers and managers need to develop a team like mentality. Another element that would contribute to the organization would be finding leadership theories that would improve the performance of the workers. After these have been solved the company needs to discover the difference between managing employees and being a leader. The only way the company can hope to overcome their obstacles is by taking the necessary steps in overcoming the elements that are working against the success of Woody’s Veneer Factory. Group & Team Concepts With there being many different group and team concept that could benefit the factory of Woody’s and Veneer if ran in the proper sequence. When working together in a group this includes the employees and the management teams as well. Working as a team would be most beneficial if it was a positive experience. While working with a team it is important to be able to work with others that balance each other’s strengths and weaknesses. In the factory setting such as Woody’s and Veneer they seem to lack working as a team, employees seem to put their own problems and feelings above the groups needs which causes a lot of issues and then of course stress...
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...Leadership Roles in the Workplace Prepared for Management and Supervision MGT-410 Instructor Ms. Jacqueline Carreras Prepared by Connie Burns-Marshall Management-Skills and Application by Rue & Byars book have a lot of useful information. It focuses on the essential skills that are needed to become a successful manager. It’s a roadmap for critical thinking that’s needed in leadership where problem solving, decision-making and empowerment are daily routine roles. Senior management value leaders that can focused on accomplishing organizational objectives accurately and efficiently with these professional skill sets. At the end of each chapter the questions are designed to promote critical thinking as a leader. (Rue, p. 3) Healthy control of my emotional intelligence is another important attribute that’s needed in the workplace and is related to critical thinking skills, since a calm head allows me to engage more effectively; both attributes can help me establish better relationships with co-workers, senior and middle management and external resources. Stress and challenges are common in practically all workplaces and jobs. Healthy emotional responses and expressions in response to stressful situations will help me project an image of professionalism, avoid negative consequences and maintain an open mind for critical thinking. If I have better control over my emotions I will typically show poise and patience in response to a stressful...
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...Leadership and Performance in the Workplace When there is an evident and effective leadership base displayed amongst an organization, then the performance in the workplace can be one of harmonious and success. Leaders and workers rely on one another to achieve the goals set forth within a company. Establishing diverse work groups and team concepts can unify those to be able to embrace and complete company objective set forth. Implementation of leadership theories as well as identifying various influences and powers amongst the management will help align the objective of a company with the people within it. Woody’s Veneer Factory is such a company that can positively harvest the various concepts, theories, and sources put forth of its leaders in an effort to maximize performance. Group and Team Concepts There are several group and team theories that could be put into effect in order to enhance the conduct as well as the divergence of employees in Woody’s Veneer factory. “The distinction between a group and a team is an important one. All teams are groups, but not all groups are teams. A group consists of people who work together but can do their jobs without one another. A team is a group of people who cannot do their jobs, at least not effectively, without the other members of the team. A work group is a collection of two or more people who interact with one another and share some interrelated task goals. Interaction and interrelatedness are the two characteristics that distinguish...
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...Leadership and Performance in the Workplace When there is an evident and effective leadership base displayed amongst an organization, then the performance in the workplace can be one of harmonious and success. Leaders and workers rely on one another to achieve the goals set forth within a company. Establishing diverse work groups and team concepts can unify those to be able to embrace and complete company objective set forth. Implementation of leadership theories as well as identifying various influences and powers amongst the management will help align the objective of a company with the people within it. Woody’s Veneer Factory is such a company that can positively harvest the various concepts, theories, and sources put forth of its leaders in an effort to maximize performance. Group and Team Concepts There are several group and team theories that could be put into effect in order to enhance the conduct as well as the divergence of employees in Woody’s Veneer factory. “The distinction between a group and a team is an important one. All teams are groups, but not all groups are teams. A group consists of people who work together but can do their jobs without one another. A team is a group of people who cannot do their jobs, at least not effectively, without the other members of the team. A work group is a collection of two or more people who interact with one another and share some interrelated task goals. Interaction and interrelatedness are the two characteristics that distinguish...
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...Robert Poole BSBMGT40A Show leadership in the workplace Due Date 03/07/2010 [pic] Table of Content Assessment Task 1 P3 Introduction P5 Body P5 3i. 5 Key Characteristics P5 3ii. Inspirational Leaders P7 3iii. Steve Irwin P7 3iv. Mahatma Ghandi P8 3v. Dalai Lama P9 Conclusion P11 References P11 Assessment Task 1: Questions A good leader should be able to demonstrate very good communication skills this will give them a good base to build and develop all other required skills to successfully lead a team. Leading by example, understanding the positions and duties of your team, interacting well with all walks of life and consistency with appreciation and discipline will not only gain the leader respect by the team, it will let the team know they can rely on their leader for help and guidance and knowing their boundaries and what is expected of them without confusion. Everyone wants’ to work in a safe and happy environment, organisations and individuals within the team should demonstrate ethical behaviours so we all can interact well together and create this stable friendly, safe and productive workplace. Demonstrating social interaction, equal opportunity and adhering to workplace policies such as oh&s and environmental can and will enable the team members to feel safe, happy and proud of their workplace and form strong bonds that can pull the team together when things do go wrong...
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...Abstract This paper will identify the qualities of a good leader as it relates to making and communicating effective decision making in the workplace. Communication is one of the most important elements in the successful supervision of employees. An effective leader is expected to clarifying expectations, understand feedback, participate in meetings, coach, mentor, or mediate conflict and well as possess good listening skills when relating to their employees (Northouse, 2010). The process of leadership entails the association connecting individuals aiming to lead as well as those individuals with the desire to follow. According to Hersey and Blanchard an effective leader could be classified on his/her overall emphasis on how they rate the level of needs, the importance of their employees; and the significance of production and technological aspects of the job (Hersey & Blanchard, 2008). A leader has the ability and enthusiasm to make changes and tell the difference. In addition a leader also has the capability of inspiring, motivating and concentrate on the continued growth and triumphs of their employees which could result in the organization overall competitive advantage. When organizational goals are communication effectively employees are encouraged and are more likely to aim towards committing to the organization’s long term goals with confidence (Kouzes & Posner, 2007). The writer is questioning the effectiveness of communication and how leaders communicate...
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...Coaching Leadership in the Workplace According to Mike Noble in his article, Transform Managers into Coaches: Five Steps for Coaching Success, an effective manager is a coach and not just a boss. The most effective managers are those who can coach and collaborate. If one is able to coach their employees effectively then they are able to create sustainable long-term results for themselves and their company. Coaching is action of helping others to perform better, whether it is through feedback, demonstrations, or teaching. It is investing in the people within a company and shaping them into better employees so that they can not only perform their tasks better, but also better qualify for promotions. Mike Noble’s article breaks down the five steps necessary for successfully becoming a coaching leader and the benefits of becoming one. By coaching your employees, you become a transformational leader who enhances as well as generates new experiences for employees, thus gaining a stronger level of commitment from them. The first step to transforming a manager into a coaching leader is to build a personal case for coaching. The manager has to want to develop their coaching skills and see the relevance of developing them. Once a manager understands that they can achieve better results through coaching instead of taking a command and control response to management, they will be willing to develop their skills as a coach. Managers are more inclined to seize the opportunity when...
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...It is common misconceptions that only individuals involved in sales, marketing, or leadership position are hold the degree of persuasion. Whether he or she realize it or not, the individuals success, income, and even his or he relationships depend on his or her ability to persuade a motivate others. Persuasion is such a critical component of success in our everyday lives. My paper today will prove persuasion is good use in the right behavior. Showing knowleability on current uses: and how the breakdown on groupthink can help. The power of persuasion is of extraordinary and critical importance in today’s world. Nearly every person has encountered an attempt to gain influence or to persuade others to our way of thinking. Regardless of age, profession, religion, or philosophical beliefs, people are always trying to persuade each other. We all want others to listen, trust, and fellow our advice. Persuasion is power, for good or bad. Persuasive people keep children off drugs, prevent crmins, and improve lives. Of course, persuasive people also get children on drugs, commit crims and destroy lives. We want to focus on the power of persuasion for the improvement and betterment of ourselves, our friend and most of all our families. As I arrived at the City council meeting the check-in process was just as if attending a criminal trail: bags check meal detectors, and informed police office easily seem. The agenda was place in an invisible box also posted on the door. Instreating...
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...“Leadership Styles and Behaviors in the workplace”: Working from the Bottom to the Top By: Arlita McCoy To: Dr. Moss Date: August 12, 2013 Class: Psychological Foundations of Leadership There are many leadership styles in the work place. There are certain styles used when communicating with employs versus management. Having a strong leadership background in retail/fast food. I’ve learned to try and treat every employee the same. The management style that I used was to be a firm but fair manager. Often time’s managers are viewed as harsh mean individuals but that is not always the case. Being able to separate business and personal feelings is the key to successful leadership. I’ve been able to work on different ends of the spectrum. Working as an employee and as a manager in a follower/leadership role. When I worked in the role as a follower, often times I was unsure of my role in the business. There very little training and development given from my superiors. “Management must incorporate ethical leadership into it business practice and more organization need to hold unethical leaders accountable and not just reward them for bad management practices” (Avery, et al, 2010). It was not a good feeling getting reprimanded for something you did not know you did wrong. Leaders at that time knew very little themselves and did not possess the knowledge or expertise to train or delegate work to followers. As a follower I’ve often felt that I was set...
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...Leadership and Performance in the Workplace Woody’s Veneer Factory is an industrial unit that provides high quality and environmental-friendly services within a 20,000-square meter area. Currently, Woody’s Veneer Factory has been experiencing counterproductive work behaviors by the managerial staff and its floor workers. The veneer factory production is at its lowest point because of the series of episodes such as embezzlement, increase in garbage fees as well as loss of production. Therefore, the factory superintendent, Max Barath has contacted my team of consultants to assist in the evaluation of leadership and management theories to improve the unconstructive work conditions. Through several weeks of assessment of group and team concepts within the factory, the implementation of distinctive leadership and management theories have been constructed to enhance the relationships between management and floor workers as well as diminish malevolent work behaviors.Woody’s Veneer Factory The factory superintendent, Max Barath of Woody’s Veneer Factory has contacted my team of consultants because of a sequence of malicious events such as acts of theft, increase in fees, loss of production as well as counterproductive work behaviors among management and floor workers. The floor manager, Dave Flores and quality control officer, Ken Howk have been in a physical altercation and the superintendent has disregarded the act of violence, which can be the result of the floor managers abrasive...
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...Defining Millennials So how do you define the term Millennials? The term Millennials is usually considered to apply to individuals who reached adulthood around the turn of the 21st century. The precise delineation varies from one source to another; however, Neil Howe and William Strauss authors of the 1991 book Generations: The History of America’s Future, 1584 to 2069, are credited with coining the term. Howe and Strauss define the Millennial cohort as consisting of individuals born between 1982 and 2004. Overall, the earliest proposed birthdate for Millennials is 1976 and the latest 2004. Given that a familial generation in developed nations lies somewhere between 25 and 30 years, we might reasonably consider those the start and end points (techtarget.com). Millennials grew up in an electronics-filled, increasingly online, and socially networked world. They are the generation that has received the most marketing attention. As the most ethnically diverse generation, Millennials tend to be tolerant of difference. Having been raised under the mantra "follow your dreams" and being told they were special, they tend to be confident. While largely a positive trait, the Millennial generation’s confidence has been argued to spill over into the realms of entitlement and narcissism. They are often seen as slightly more optimistic about the future of America as other generations -- despite the fact that they are the first generation since the Silent Generation that is expected to be...
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...identified the importance of leadership and workplace learning as critical determinants of M&A activities and outcomes. However, surprisingly little systematic attention has been paid to conceptualising or studying the impact and effect of either leadership styles or learning on the success of M&As – either in the academic or in the practitioner literature (Cartwright and Cooper, 2001) Although scholars and practitioners recognise that acquisitions frequently fail to live up to their potential (Larsson and Finkelstein, 1999), the impact of leadership on the outcomes of the acquisition process and the learning that takes place, has not been well developed or even widely recognised. A review of scholarly and practitioner focused writing on M&As suggest that while much has been written on the actual M&A process, others have only occasionally noted the critical importance of leadership and learning in the success or failure of M&As. Even in those cases where the leadership impact has been acknowledged, past work on M&As has neither examined nor proposed any details concerning what constitutes what learning that actually takes place during M&A or how it makes a difference. A review of academic and practitioner literature on M&A reveals that discussion of the primary determinants of M&A process and outcomes rarely ever mention the workplace learning that takes place nor the leadership necessary to facilitate that process. Instead, when they do refer to leadership, they tend to focus exclusively...
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