...Cambridge TECHNICALS OCR LEVEL 3 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN BUSINESS BUSINESS COMMUNICATION H/502/5413 LEVEL 3 UNIT 6 GUIDED LEARNING HOURS: 60 UNIT CREDIT VALUE: 10 BUSINESS COMMUNICATION H/502/5413 LEVEL 3 UNIT 6 AIM OF THE UNIT Effective communication is a key area in terms of its contribution to business success. When studying this unit learners will gain a thorough understanding of the types of business information used both internally and externally by organisations and the methods used to communicate information to different audiences. In this unit, learners will have the opportunity to develop, analyse and evaluate a range of methods used to communicate different types of business information and will understand the purpose of such communication. They will also produce and evaluate different types of business communication of their own. www.ocr.org.uk 2 Business Communication Level 3 Unit 6 ASSESSMENT AND GRADING CRITERIA Learning Outcome (LO) Pass Merit 1 Understand different types of business information P1 explain different types of business information, their sources and purposes 2 Be able to present business information effectively P2 present complex internal business information using three different methods appropriate to the user’s needs The assessment criteria are To achieve a merit the the pass requirements for evidence must show that, this...
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... |Unit number and title | |BTEC National Business |Unit 4 Business Communications. | |Learner name | Assessor name | Department | | |All Business & Enterprise team |Y- CSI | |Date issued | Hand in deadline |Actual date submitted on | |Thursday 22nd October 2015 |Friday 13th November 2015 | | | | | |Assignment title |Google IT! | |The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information | |throughout a business, is critical for the future prosperity of the organisation....
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...M2: Analyse the legal, ethical and operational issues in relation to the use of business information using appropriate examples This task consists of analysing legal, ethical and operational issues related to the use of business information using various examples. This report also requires me to consider the advantages and disadvantages of legal, ethical and operational issues that SFX may need to consider in their use of business information. The relevant acts were designed to control the use business information through various provisions. These provisions ensure that personal information held by the organisation is protected. SFX has information on students which are obtained fairly and legally in accordance with the Data Protection Act 1998. This act also states that information obtained should be up to date and accurate. If information is inaccurate, it should be corrected as soon as possible. If SFX do not amend this error, it can become liable to prosecution. It is unethical and unlawful to create, save and share incorrect information that violates the provisions of the Data Protection Act 1998. Businesses must ensure that all business information is protected from being misused by anyone who has/can gain access to the information. The Data Protection Act states that businesses must have a secure storage area for information obtained by the business such as transactions, personal details of staff, bank account details and any other information that is relevant...
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...508 – Contemporary Business March 1, 2012 Strayer University Determine the most important five (5) skills that a forensic accountant needs to possess and evaluate the need for each skill. Be sure to include discussion regarding the relationship between the skill and its application to business operations. A forensic accountant is a specialist in accounting and financial systems that is trained to detect white collar fraud. Forensic Accounting is a fast growing field in the in the field of accounting. Although it has been around for a long time, it has become increasingly popular in the past few years as there have been a number of corporate scandals, stricter reporting, and internal control regulations involving public awareness and importance in the business world. With the state of the world’s economy forensic accountants are in high demand. Forensic accountants should at least possess a Bachelor degree in accounting. They should also be a Certified Public Accountant (CPA) and may possess other certifications such as Certified Forensic Accountant (CrFA) and Certified Forensic Accounting Professional (CFAP). The skills needed to become a forensic accountant include strategic critical thinking, problem solving/decision making, leadership, interpersonal and communication skills, and professional and ethical behavior. Strategic critical thinking is the ability to link data, knowledge, and insight together from various disciplines to provide information for making a decision...
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...Legal Issues of E-Business and Intellectual Property LAW/421 Intellectual property is the key factor in e-business, and without it e-business could not properly function. Intellectual property is an umbrella term that groups trade names, trademarks, domain names, patents and copyrights. Similar to traditional business, trade names and trademarks, used in the virtual world, is normally ruled by the same laws and standards. Although domain names’ function differently from trade names and trademarks, they are still subject to the same laws and guidelines as trade names and trademarks. The use of trade names, trademarks, and domain names in e-business is subject to the regulations of each country in which the e-business operates (Burke, 2002). Although e-business has the ability to offer secure purchasing transactions combined with immediate verification and confirmation of credit card transactions, there are still some risks that are involved regarding ethical and legal issues. In e-business there are many ethical and global issues relating to Information Technology. E-businesses use log files which extracts information on how visitors use a site. This process is known as web tracking. Companies use cookie analysis and tracking software to track an individual’s movement (Burke, 2002). Each tracking record is stored on the individuals PC’s hardware, and whenever the individual revisits the website, the system becomes aware of it. Many...
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...Unit 4 Business Communication P5 Explain the legal and ethical issues in relation to the use of business information In this P5 I’m going to explain the legal and ethical issues of tesco. Legal issues • Data Protection Act 1998 • Freedom of Information Act 2000 • The Computer Misuse Act 1990 Data Protection Act 1998 The Data Protection Act 1998 regulates the processing of information relating to individuals, including the obtaining, holding, use or disclosure of such information. The Act gives individuals rights of access in relation to personal data which is about them, which means that participants’ can ask for copies of personal data collected by a researcher. It requires that anyone who processes personal data must comply with eight principles, which make sure that personal data are: • fairly and lawfully processed; • processed for limited purposes; • adequate, relevant and not excessive; • accurate and up to date; • not kept for longer than is necessary; • processed in line with your rights; • secure • not transferred to other countries without adequate protection. Freedom of Information Act 2000 The Freedom of Information Act 2000 came into force on January 1st 2005. It provides a general right of access to information held by public authorities, and is intended to increase openness and transparency. Anybody, anywhere in the world can make a request under the Freedom of Information Act. The Computer...
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...OF BUSINESS MBA 901 Competing in a Global Market I: Analysis of the Business Environment Integrative Capstone SYLLABUS Fall 2012 Instructor: Bette J. Walters, JD, LLM (Taxation) Office Hours: By appointment Office Phone: 215.540.0234 Cell Phone: 215.704.2335 E-mail: walters@lasalle.edu or bettewalters@comcast.net Textbook and Materials: Steiner and Steiner, Business, Government and Society: A Managerial Perspective, McGraw Hill, 13th Ed. (2012), ISBN 978-0-07-811267-6. In addition, readings from other works will be assigned and posted on Blackboard. From time to time, optional reading materials will also be posted. Course Description and Objectives: This course is completed as a cohort group with MBA 902 Competing in a Global Market II: Analysis and Implementation of Strategy and is taken with the approval of the program Director. A key objective is to provide students with insights into the influences and interactions that society, law, government, and personal values have on the daily and long-term decisions of management. Using an interdisciplinary approach, we will closely examine the legal and ethical environment of business using a wide variety of materials ranging from the textbook to news reports. In this respect, we will attempt to construct a framework wherein socially responsible business decisions can be made, integrating your current knowledge and experience with content in business strategy, global perspectives, and ethical/legal dimensions...
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...manufacturer of mobile phones: its global device market share was 31% in the fourth quarter 2010, up from an estimated 30% in third quarter of 2010 but down from an estimated 35% in the fourth quarter of 2009. Nokia's estimated share of the converged mobile device market was 31% in the fourth quarter, compared with 38% in the third quarter 2010. Nokia produces mobile devices for every major market segment and protocol, including GSM, CDMA, and WCDMA (UMTS). Nokia offers Internet services such as applications, games, music, maps, media and messaging through its Ovi platform. Nokia's subsidiary Nokia Siemens Networks produces telecommunications network equipment, solutions and services. Nokia is also engaged in providing free digital map information and navigation services through its wholly owned subsidiary Navteq. Nokia also has greater dependency on England based company duo namely Symbian Corporation for its mobile operating systems and OVI for its mobile-based application software development and distribution, which has made Nokia as highest-selling mobile-phone vendor within the past few years. Nokia has sites for research and development, manufacture and sales in many countries throughout the world. As of December 2010, Nokia had R&D presence in 16 countries and employed 35,870 people in research and development, representing...
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...Addressing International Legal and Ethical Issues LAW/421 Contemporary Business Law Addressing International Legal and Ethical Issues With the increasing globalization of business, organizations are finding themselves in an global environment full of legal and ethical challenges. In some international environments, the very legitimacy of a company doing business in a specific country can be a challenge. International transactions and dispute resolution require both an understanding of the law and sensitivity to foreign culture, formal and information power structures and decision-making approaches. This paper will ethical and legal issues involved in resolving legal disputes in international transactions. From an ethical point of view, an organization seeking to expand globally should first consider whether they should conduct business in countries after researching the specific country’s sociopolitical environment. Corrupt public officials, participating in racial or gender discrimination, polluting the environment or violate the human rights of their citizens through slave or child labor or inhuman working conditions (Trevino & Nelson, 2011) is considered corporate culture in some countries. For example, Foxconn is a multinational electronics contractor for major American, European, and Japanese electronic companies who has been involved in several controversies relating to how it manages employees in China. It is claimed that Foxconn uses underage workers and...
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...important values. We all work hard every day to deliver technology solutions that enable people everywhere to grow and thrive. That’s our purpose, and it’s important. It’s equally important that the actions we take as we deliver on that purpose are transparent and honorable. We are very clear about what it means to win with integrity. It means we contribute our time, technology and know-how to improve the communities where we work and live. It means we are committed to helping our customers succeed—and growing our business—in ways that benefit the environment and society. We demand high performance and high standards. It also means we operate legally and ethically, everywhere we are and in everything we do. I expect us all to operate according to applicable laws and regulations, and in accordance with the letter and spirit of those laws. Our Code of Conduct, “How We Win,” provides guidance on how to follow laws and Dell policies, and also includes our general ethical principles. Our Code is global, so it applies to Dell team members in all roles, at all levels and in all locations. We also expect our agents and other third parties acting on our behalf to adhere to equally high standards. In addition, Dell leaders have a special responsibility to lead with integrity. Leaders are expected to operate at all times in all settings in a way that positively reflects on and enhances the reputation of our company. You may have questions about the law or Dell policies or encounter circumstances...
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...Coretta Brown Assignment 4: Legal and Ethical Considerations in Marketing, Product Safety, and Intellectual Property LEG500 August 25, 2014 Write an eight to ten (8-10) page paper in which you: http://www.insidebusiness360.com/index.php/ethical-issues-faced-by-marketers-18696/ Legal and ethical situations have been a topic in the business world since day one. Legal and ethical can sometimes be confusing in the work place if there are not rule and regulation to abide by in the organization. Legal is an act according to law, not in violation of law or anything related to the law. Ethical involving questions of right and wrong behavior relating to ethics and following accepted rules of behavior that are morally right and good. 1. Research three to five (3-5) ethical issues relating to marketing and advertising, intellectual property, and regulation of product safety and examine whether PharmaCARE violated any of the issues in question. Marketing is the total of activities involved in the transfer of goods from the producer or seller to the consumer or buyer. Advertising is the act or practice of calling public attention to one's product, service, need, etc., especially by paid announcements in newspapers and magazines, over radio or television, and on billboards. According to Mathenge,“Over the years, advertising and marketing communication messages have created a lot of debatable ethical issues, due to the public belief , that advertisements...
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...Identify five specific ethical issues that 21st century ethical managers must confront. Which of the ethical perspectives described in this chapter seems best suited to resolve such ethical issues? Why? In studying and evaluating ethics and legal aspects in business, it is right to be concerned with the potential ethical issues that managers face in the 21st century. There are countless legal and ethical issues faced by managers in today’s business world, and sometimes unless you are the one in the management position it is likely that you are completely oblivious to the legal and decisions faced by managers. There are however, some legal and ethical decisions that are quite common and can be readily identified or recognized by the public’s eye as a result of mass media or common knowledge. Among the recognizable ethical issues are bribery, discrimination, deceptions, falsifying financial documents, and violation of worker’s rights. First, when it comes to bribery, the ethical issue often occurs in global business due to the undefined lines of business overseas. Companies are bound by the Foreign Corruptions Practices Act (FCPA)that defines lines for global business however not all global businesses practices such high levels of ethics as the United States and influence and bribery, sometimes named gifting or courtesy, may be hard to identify outside of the United States. The FCPA website identifies “Financial institutions [as] the most impacted group under the legislation...
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...Legal and Ethical Considerations in Marketing, Product Safety, and Intellectual Property LaMeka Wright Strayer University LEG 500 June 11, 2014 Samuel Christian, Jr. Legal and Ethical Considerations in Marketing, Product Safety, and Intellectual Property Being a worldwide successful company takes a lot of hardworking individuals to make this happen. When running a successful company, you will want to make sure you are functioning in an ethical manner and are abiding by the law. “PharmaCare is one of the world’s most successful pharmaceutical companies with a reputation as a caring, ethical, and well-run company that produced high-quality products that saved millions of lives and enhanced the quality of life for millions of others” according to the scenario. However, there has been some unethical behavior going on that involves issues relating to marketing and advertising, intellectual property, and regulation of product safety. This paper will discuss some ethical issues relating to marketing and advertising, intellectual property, and regulation of product safety; argue for or against Direct-to-Consumer marketing by drug companies; determine who regulates compounding pharmacies under the current regulatory scheme, what the Food and Drug Administration (FDA) could/should have done in this scenario, and whether the FDA should be granted more power over compounding pharmacies; decide whether PharmaCare’s use of Colberian intellectual property would be ethical in accordance...
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...Ethical and Legal Issues of a Merger Human Resource Management & Talent Development Ethical and Legal Issues Corporate mergers are pursued because there is a belief that if both independent companies are combined as one, the resulting company will grow more rapidly and will be stronger competitively. Management teams from both sides of these companies will no doubt encounter ethical and legal challenges prior to the merger, during the merger, and after the merger has been completed. HR acts as a moral compass for these companies, and issues that must be faced raise questions about fairness, equality, integrity, honesty, accountability, and consequences of behavior. As HR Director of the acquiring company, it is my responsibility to aid all employees in adhering to the code of ethics that has been implemented into our organizational mission statement. Furthermore, it is my job to create a safe and ethical environment in which every employee can enjoy his or her incontrovertible rights, which include the ability to access information about his or her job and the freedom to be able to do their job without any duress. HR can be a conflicting job for those of us in management, as we are called upon to walk a very narrow line between what is legally and morally best for the employee and financially advantageous to the company (Moore, 2014). However, the alternative of facing civil and criminal penalties that would incur due to law breaking, or even the implication of law...
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...Introduction Generally, e-business (electronic business) is running a business on the internet. It is not only buying and selling but also providing services to customers and collaborating with business partners. The first one using this word was IBM when it launched the thematic campaign around the term in October, 1997. Recent years, many companies are rethinking their business in terms of the new culture of the Internet and capabilities. They are using the Web to buy supplies from suppliers, to make sales promotions, and to do the marketing research. In order to understand the moral, ethical and legal issue, it’s necessary to fully understand the advantages and disadvantages compared to the traditional business (The Economist, 2000b). For the buyers, the main advantage is the sale price will be 9% - 16% lower than in brick-and-mortar store (Varian, 2000). Other factors such as vast goods and services offering are also benefits. However, there is a drawback for some people; the cheaper prices are superficially an advantage because online shopping could not provide them with a gratifying social contract. For the seller, there are two significant advantages which should not be forgotten. It can allow interactive communication among user and distance-collapsing. Companies do not have to pay for the higher rent for the retail stores and warehouses. Most e-business companies use the computer to cut the cost of employees’ wages. Companies do not have to wait for cash as they...
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