The theory of X and Y of Mc Gregor, an expert in Management, as cited by Sison (2003), is associated with the performance of an individual. Theory X assumes that food servers dislike work. So managers should force them to attain goals of enterprise. The managers make all the decisions while food servers just take orders. In the case of Theory Y, it assumes that work is an important part of the lives of the people; that people are responsible and therefore committed to the goals of the enterprise. We can relate this to food servers. In Theory X, this concerns the food servers who do not like to work efficiently and effectively, thus their work attitude affects the goal of the establishments, they will naturally force the food server to work even the food server does not. In Theory Y, the work attitudes of the food servers and the management of the establishments are generally important. They will work hand on hand for the benefit of the customers and goals of company. The manager motivates the food servers to work effectively and efficiently by giving them some form of reward, recognition or achievement.
Another theory is the Expectancy Theory of Vroom (1964).
According to Vroom (retrieved on February 12, 2011 from http:// www.sayeoconomy.com/ expectancy-theory-by-victor-vroom/ ), this theory proposes that persons will decide behave or act in certain way because they are motivated to select a specific behavior due to what they expect the result of that selected behavior will be. In essence the motivation of the behavior selection is determined by the desirability of the outcome. Expectancy is the belief that one’s effort will result in attainment of desired performance goals usually based on an individual’s past experience, self confidence (self-efficacy), and the perceived difficulty of the performance standard or goal. Factors associated with the individual’s