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Leon Lassiter Case Summary

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Leon Lassiter who Is the vice president of the Marketing Department of MSCC, along with his marketing team and a few other staff members were having issues with connecting to the new computer systems and maneuvering through the old computer system.
This MSCC was created in the early 20th century but its information systems has ties to beginning actually in 1986 during the introduction of PC and database management created by Ed Wilson who was the vice president of public affairs. During the early 1900 MSCC was fully developed by a team of powerful business members. It was created due to so many communities in the mid-south area not having access to reasonable transport services which slowed down the development of that areas economic growth. …show more content…
By 1988 They had a staff size of 14 and a large company membership of 3000 companies. MSCC was a successful state wide chambers of commerce.
For this case the main role for the business management is to set up the new software system and help the employees transition from the older system to the new one. Lean Lassite Vice president of marketing, Jeff Hedges who was the vice president of marketing, Vice President of Public Finance, Simon Kovecki, Systems Analyst and Greg Ginder, President of Unitrak Software Corporation.
Some of the main issues the company was dealing with were a software change during the implementation process. The Software system couldn’t be properly implemented and operated due to the lack coordination between the main members of the organization.
The Technology vendor wasn’t offering the needed support for the company. Unitrak was also mentioning that the software vendor wasn’t giving the proper assistance when it came the implementation process. To effectively come up with a decision for the solution the management had to cut down on the information system politics, which could possibly lead to inefficiency and a failure to put in place the new …show more content…
Due to this decision Lassiter became a known champion for this purchase for MSCC. This software change is what started to cause the issues in the company. A few people grew some animosity towards Lassiter namely Jeff Hedges the vice president of public finance. Simon Kovecki who was the system analyst he was disgruntal due to not being made manager of computer operations. This made Simon very unsupportive during the software transitional phase. Lassiter didn’t have any support during the software system implementation phase, which made things way more chaotic during this time. The main management of the company weren’t trying to work together due to their differences to make the new software system a success because of this the operations of the computers and the data transfer was a main issue for the company. They were going to need a solution as soon as possible to get the business running

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