January 31, 2014 Staff Meeting - Everyone (Full-time) in attendance
Dictation of Recording that was taken
Email that sarah Ortiz send me about the application pass it along so you can read it. She talks about that you don’t need to put anything on the application. Whatever notes or whatever you need to put on the application you need to put on onto Sirsi in the extended part under notes. No notes on the paper applications, not worth putting any extra notes on the paper application. There is no reason for anyone to write stored or any other notes on the registration form staff need only to insure form is completed with the requested info and signed by the customer and make sure there is only one account and data entry completed and new entry updated. Before customer leaves the desk any additional notes on form serve no purpose and are a waste of time for the library. January rd 3 email was sent out. Everybody understand that? Were passing it around so you can see. And then Mercedes sent me an email, they had sent previous and Virginia has about the applications too. it is mainly about the users whenever somebody pay for a, she had returned a book that was in collection, it still on her acct so I had to call central because on this email it says that we need to let know if we are going to waive some fines from collection because they need to update it at central. So they told me that the patron has to pay the 10 dollars even though that they returned the book, they did not use to do that we used to waive for the collection but now they have to pay for it. So they have to pay the 10 dollars for the overdue fines because she had it already over the amount of time that sent it to collection. 10 dollars for over dues plus the 10 dollars for the collection agency. Any time we waive the fine from the collection agency its when the patron come and complain and claim that they returned the book, if we find the book on the shelf that’s when we waived the collection fine. Because it was found on the shelf. But we do need to call central and let them know that we are going to waive the amount from the patron acct. everybody understand that? When book found on shelf and we have to inform them right. Yes, I do have 2 emails with. If its found on the shelf and you waive the collection that’s when you have to let them know because they have to update the collection agency. Who do we contact, I call circulation at central. You can call Connie
Moore or Cynthia Howard. They like people to call through the main number, but their number ----- , and 31571 that gets you to their office. The other thing it was library card whenever we fill out the library cards Virginia was talking to me about it and we need to put our signature if you want to put your first initial its fine. if you don’t. don’t. don’t

forget the last name because we don’t know who the applications belong to. We can’t recognize the signature I sent out an email, about making clear . first it was make the initials legible but now when they do the application you’re still not writing legible as I can tell who it belongs to. So what I want to see if your first initial and your last name. That’s on the applications. Yes, because I have a chart which I am going to try and help the people, well not me: Rosa, Jackie, and Maria. To try to help you all to correct the mistakes so that we can be more error free. I don’t mean to bring this up all the time but it’s part of your evaluation and it is a big part of your evaluation because we only have 3 people here that correct the mistakes on the application. So they make big part of everybody’s evaluations. Because it takes up a lot of time there are piles and piles of applications to be. And those are the only 3 people that check, so if we get other people that check, and are good at it then we can have somebody else to help. So I have a chart I’m keeping up with so I’m 1 of those people who will be talking to you and it will surprise a lot of you ok.
Don’t make mistakes you do it’s the little stuff you’re leaving out. We going to track this for the next couple months, to help you ok. And the one thing more we forget the phone numbers if they have 2 phone numbers we need to put it in. I know it takes time, we can put notes and 1 of those blocks to change it to notes and put phone because you can, and it will give you the choice and you can put the phone numbers. The drop down menu.
Everything on the application has to be on the patron acct on Sirsi. One thing and I maybe where I ws talking to maria she brought it up when you put the parents DOB on the extended notes