...DEVRY INC. Fed Ex Package Purgatory Jeffery Clyburn 2/18/2015 MIS 535 Professor B. Herniter The shipping industry is advantageous in moving warehouse goods and personal items from destination to destination. The internal workings of the shipping industry is comprised of a system of conveyor belts along with trained professionals that process packages from one destination to the next. A major flaw in the transitioning of packages is misdirection and the use of antiquated processing systems. These delays with time sensitive material jeopardize customer loyalty and the competitive edge within the shipping industry. This paper addresses these issues and provides some insight and reasoning to the problem; as well as, solutions. Table of Contents Introduction 3 Company Background 4 Business Problems 6 Benefits of Solution 9 Solutions 10 Alternatives 12 Vendor 13 Technical Description 14 Process Changes 16 Selection 18 Evaluate each alternative 19 Pick the best solution 20 High-Level Implementation Plan 21 Conclusion w/ summary 22 Table of Figures 23 Works Cited 24 Introduction The package shipping industry provides a critical global service to the worldwide corporate, private, and residential sectors. With the advent of E-commerce emergence over the past few decades, the internet has provided businesses and individuals with availability and access to warehouses of items at the touch of a button. These items must...
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...The Development of Conservation in Theory and Practice In considering the issue of wildlife conservation, a link to development rises quickly to the surface. After all, the animals seemingly considered the most prized by the collective popular consciousness, such as primates, occur predominantly in tropical areas of the world considered by most to be “underdeveloped.” According to the United Nations Population Division of the Department of Economic and Social Affairs, the rate of growth in developed countries, mostly those located in Europe and America, between 2005 and 2050 is expected to remain relatively minimal, while the population of the developing world is projected to substantially increase, from 5.3 billion to 7.8 billion, over the same period of time (United Nations Population Division 2005, vi). This includes a more drastic increase in the world’s 50 least developed country (mostly located in Africa and Asia), where the number of inhabitants is projected to swell from 0.8 billion to 1.7 billion over the same period. As such, in putting together a theory for development more broadly and conservation more specifically, it is crucial that the link between societal growth and natural resource and wildlife degradation be explored. In the following discussion, I hope to accomplish a few things. First, I will consider development theory broadly, looking at its evolution through time and some popular contemporary critiques. Though development theory (as it stands...
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...1177/0003122412451728 http://asr.sagepub.com Heather McLaughlin,a Christopher Uggen,a and Amy Blackstoneb Abstract Power is at the core of feminist theories of sexual harassment, although it has rarely been measured directly in terms of workplace authority. Popular characterizations portray male supervisors harassing female subordinates, but power-threat theories suggest that women in authority may be more frequent targets. This article analyzes longitudinal survey data and qualitative interviews from the Youth Development Study to test this idea and to delineate why and how supervisory authority, gender nonconformity, and workplace sex ratios affect harassment. Relative to nonsupervisors, female supervisors are more likely to report harassing behaviors and to define their experiences as sexual harassment. Sexual harassment can serve as an equalizer against women in power, motivated more by control and domination than by sexual desire. Interviews point to social isolation as a mechanism linking harassment to gender nonconformity and women’s authority, particularly in male-dominated work settings. Keywords inequality, gender, power, sexual harassment The term sexual harassment was not coined until the 1970s (Farley 1978), but formal organizational responses have since diffused rapidly (Dobbin and Kelly 2007; Schultz 2003). Today, sexual harassment workshops, policies, and grievance procedures are standard features of the human resources landscape, and a robust scholarly literature ties harassment...
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... The author in this column describes this work in two formats. Essential details of two areas of research are presented in episodic form—the first is work on secondary analysis of Roy model-based research over 40 years and the author’s study of persons’ cognitive recovery from mild head injury.The second is a project on re-conceptualizing coping and adaptation processing in sequential detail within the context of work in the field and the significance of on-going work for nursing practice. Keywords adaptation, coping, middle-range theory, research, Roy adaptation model The story of research based on the Roy adaptation model (RAM) can be told in many ways. When asked to write about research based on the RAM in the past 25 years I considered the major events of those years and also how to organize a description of the resulting research. First, I considered that it was 20 years ago that the first group presented a synthesis and critique of studies based on the RAM by five different investigators (Pollock et al., 1991). This was the beginning of the Roy Adaptation Association (RAA) currently with five international chapters. It was the beginning of an on-going project to analyze, critique, and synthesize all published studies in English based on the RAM. Secondly, doing 4 years of full-time clinical research in...
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...of Macedonia (GREECE) akatou@uom.gr Received September 2008 Accepted December 2008 Abstract: The purpose of this paper is to measure the impact of HRM on organisational performance in the context of Greece. Data were collected from 178 organisations using a questionnaire survey in the Greek manufacturing sector, and analysed using the ‘structural equation modelling’ methodology. The results indicated that the relationship between HRM policies (resourcing and development, compensation and incentives, involvement and job design) and organisational performance is partially mediated through HRM outcomes (skills, attitudes, behaviour), and it is influenced by business strategies (cost, quality, innovation). Thus, the contribution of this study for academics and practitioners is that HRM policies associated with business strategies will affect organisational performance through HRM outcomes. Keywords: HRM policies, organisational performance, Greece 1 Introduction Over the last ten years significant steps forward have been made in identifying the HRM – performance relationship. However, serious gaps in our understanding still remain with respect to the causal ordering of the variables involved in the HRM – performance relationship (Purcell, Kinnie, Hutchinson, Rayton, & Swart, 2003; Wright, Gardner, Moyniham, & Allen, 2005). Specifically, in analysing the impact of HRM on organisational performance, each of the HRM-performance linkage models developed complements the...
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...downloaded 1576 times. Access to this document was granted through an Emerald subscription provided by PORTLAND STATE UNIVERSITY For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Additional help for authors is available for Emerald subscribers. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download. The current issue and full text archive of this journal is available at...
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...Chapter 6 |Measuring and Managing Customer Relationships |[pic] | QUESTIONS 6-1 Nonfinancial measures such as customer satisfaction and customer loyalty are important in managing relationships with customers, but an excessive focus on improving customer performance with only these metrics can lead to deteriorating financial performance. To balance the pressure to meet and exceed customer expectations, companies should also be measuring the cost to serve each customer and the profits earned, customer by customer. 6-2 Examples of differences between customers who have high and low costs-to-serve may be drawn from the chapter’s Exhibit 6-1, part of which appears below. |High Cost-to-Serve Customers |Low Cost-to-Serve Customers | |Order custom products |Order standard products | |Small order quantities |Large order quantities | |Customized delivery |Standard delivery | |Manual processing; high order error rates |Electronic processing (EDI) with zero defects | |Large amounts of pre-sales support (marketing, technical...
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...Inter-jurisdictional Coordination of EA: Challenges and opportunities arising from differences among provincial and territorial assessment requirements and processes Report for the Environmental Planning and Assessment Caucus, Canadian Environmental Network East Coast Environmental Law Association Deborah Carver, Robert Gibson, Jessie Irving, Hilary Kennan, Erin Burbidge November 20, 2010 ______________________________________________________________________ Summary.........................................................................................................................................3 I Inter-jurisdictional coordination of EA........................................................................... 4 II Basic principles for upwards harmonization through inter-jurisdictional EA coordination.............................................................................................................................. 6 III Immediate and underlying concerns driving attention to improved inter-jurisdictional coordination.............................................................................................................................. 8 IV Provincial EA regime differences as a challenge and an opportunity for coordination and harmonization ..................................................................................................................11 V Key characteristics of the provincial and territorial EA regimes ..................................13...
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...The Leadership Quarterly 14 (2003) 769 – 806 Leadership theory and practice: Fostering an effective symbiosis Stephen J. Zaccaro*, Zachary N.J. Horn Department of Psychology, Center for Behavioral and Cognitive Study, George Mason University, David J. King Hall, 4400 University Drive, 3064 Fairfax, VA 22030-444, USA Accepted 12 September 2003 Abstract Leadership theory has not lived up to its promise of helping practitioners resolve the challenges and problematics that occur in organizational leadership. Many current theories and models are not contextualized, nor do the dynamic and critical issues facing leaders drive their construction. Alternatively, practitioners too often approach leadership problems using trial and error tactics derived more from anecdotes and popular fads than validated scientific data and models. Yet, while this gap between theory and research has bedeviled the leadership community for much of its history, there have been few if any systematic examinations of its causes. In this review, we have sought to highlight the particular barriers on the leadership practice and theory-building/testing constituencies, respectively, that constrain efforts to integrate them. We also offer a number of propositions and guidelines that we hope can break through these barriers and help stakeholders create a more effective leadership theory and practice symbiosis (LTPS). Finally, we have offered two cases of effective LTPS as examples and models for such integrative...
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...PARSING THE FIRST YEAR OF COLLEGE: A CONCEPTUAL FRAMEWORK FOR STUDYING COLLEGE IMPACTS Patrick T. Terenzini Distinguished Professor and Senior Scientist Center for the Study of Higher Education 400 Rackley Building Pennsylvania State University University Park, PA 16802-3203 Voice: (814) 865-9755 Fax: (814) 865-3638 E-mail: Terenzini@psu.edu and Robert D. Reason Assistant Professor and Research Associate Center for the Study of Higher Education Pennsylvania State University Voice: (814) 863-3766 Fax: (814) 865-3638 E-mail: Rreason@psu.edu Paper presented at the meeting of the Association for the Study of Higher Education, November 19, 2005, Philadelphia, PA. PARSING THE FIRST YEAR OF COLLEGE: A CONCEPTUAL FRAMEWORK FOR STUDYING COLLEGE IMPACT Introduction For many college-bound students and their families, the first year of college is a make-orbreak period for learning, for decisions about continued college enrollment, and for discovering whether they made a good decision about which college to attend. Abundant evidence links students’ first-year academic performance to both persistence and degree completion (Pascarella & Terenzini, 1991, 2005). In addition, about two-thirds (perhaps as much as 90 percent for cognitive skills) of the gains college students make in reading, math, science, the social sciences, and cognitive skill development will occur in the first two years (Pascarella & Terenzini, 2005). Many students, however, are not in college long enough to realize those...
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...Group: 2 Research Project Factors of HR Planning Affecting Company’s Competitive Advantage Prepared By: Trishita Chowdhury 081 358 030 Tahmina Jahan 082 302 030 Sharmin Akhter Khan 082 635 030 Tahasin Ali 093 0523 530 Tania Sultana 093 0541 030 Md. Abu Sayed 093 0216 030 Naved Mohammad Khan 101 0549 530 Prepared By: Trishita Chowdhury 081 358 030 Tahmina Jahan 082 302 030 Sharmin Akhter Khan 082 635 030 Tahasin Ali 093 0523 530 Tania Sultana 093 0541 030 Md. Abu Sayed 093 0216 030 Naved Mohammad Khan 101 0549 530 Prepared For AKM Mominul Haque Talukder (MHT) Senior Lecturer Course: Human Resource Planning Course Code: HRM 360 North South University Date of Submission: 11th April 2012 April 09, 2012 A.K.M. Mominul Haque Talukder Senior Lecturer, School of Business & Assistant Proctor North South University Bashundhara, Dhaka 1229 Dear Sir, Subject: Research Report on Level of Satisfaction of the employees of Avery Dennison. We have the honor to present to you the research report entitled ‘Factors of Human Resource Planning Affecting a Company’s Competitive Advantage’. The main purpose of this report was to assess the relationship between the seven different variables of human...
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...story Anne Monsour The Transnational Imagination: XXth century networks and institutions of the Mashreqi migration to Mexico Camila Pastor de Maria y Campos Balad Niswen – Hukum Niswen: The Perception of Gender Inversions Between Lebanon and Australia Nelia Hyndman-Rizik Diaspora and e-Commerce: The Globalization of Lebanese Baklava Guita Hourani Lebanese-Americans’ Identity, Citizenship and Political Behavior Rita Stephan Pathways to Social Mobility Lebanese Immigrants in Detroit and Small Business Enterprise Sawsan Abdulrahim 3 7 31 73 105 139 163 Pal. Jour., 2009, 11,3:5 Copyright © 2009 by Palma Journal, All Rights Reserved Editorial Palma Journal’s special issue on migration aims at contributing to this area of study in a unique manner. By providing a forum for non-veteran scholars in the field to share their current research findings with a broader public, Palma has joined hands with the Lebanese Emigration Research Center in celebrating LERC’s sixth anniversary serving international and interdisciplinary scholarly discourse between Lebanon and the rest of the world. The migration special issue owes its inception to a conversation between Beirut und Buenos Aires, in which Eugene Sensenig-Dabbous, an AustrianAmerican researcher at LERC, and the eminent Argentinean migration scholar, Ignacio Klich, developed the idea for a special migration issue and presented it to the LERC research team. This Libano-Austro-Iberian link laid the foundation for an exciting...
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.... ReseaRching and WRiting a disseRtation a guidebook foR business students Colin Fisher second edition . Researching and Writing a Dissertation: A Guidebook for Business Students . We work with leading authors to develop the strongest educational materials in management, bringing cutting-edge thinking and best learning practice to a global market. Under a range of well-known imprints, including Financial Times Prentice Hall, we craft high-quality print and electronic publications which help readers to understand and apply their content, whether studying or at work. To find out more about the complete range of our publishing, please visit us on the World Wide Web at: www.pearsoned.co.uk . Researching and Writing a Dissertation: A Guidebook for Business Students Second edition Colin Fisher with John Buglear Diannah Lowry Alistair Mutch Carole Tansley . Pearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE England and Associated Companies throughout the world Visit us on the World Wide Web at: www.pearsoned.co.uk First published 2004 Second edition 2007 © Pearson Education Limited 2004 © Pearson Education Limited 2007 The right of Colin Fisher to be identified as author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical...
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...National League for Nursing Evaluation and Learning Advisory Committee (ELAC) ANNOTATED BIBLIOGRAPHY ON ASSESSMENT AND EVALUATION ELAC Members: Marilyn H. Oermann (Chair) Karen Saewert (Chair-elect) Pamela Rutar Suzanne Yarbrough Sub-committee Members: Reba Childress Dawne-Marie Dunbar Sally Erdel Barbara Haas Evelyn Hayes Debra Hurd Sheila Kyle Gayle Preheim, Chair Linda Siktberg Gale R. Woolley, Chair A comprehensive literature review was completed, reflecting best practices in assessment, evaluation, and grading in nursing. This annotated bibliography of the literature is organized into four areas: assessment and evaluation in (a) the classroom, (b) the online environment, (c) clinical practice, and (d) learning and simulation laboratories. There is a fifth section that provides references on the assessment of psychomotor learning and performance; that section is not annotated. This work was completed by members of ELAC and its subcommittees as noted above. 1 CLASSROOM ASSESSMENT Ahmad, N. (2002). Evaluation of teaching: Through eyes of students. Plano: Institutional Research Office, Collin County Community College District. This article reviews the student evaluations instruments used to evaluate learning and faculty in the classroom. The purpose of this article was to search for come standardized instruments of student evaluations. Instruments used are: Individual Developmental and Educational Assessment (IDEA), Student Assessment of...
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...CHAP 1 1. The process of choosing language or nonverbal behaviors to convey your message is known as: A) stimulating B) motivating C) encoding D) decoding Points Earned: 1.0/1.0 2. The process of determining exactly what a speaker's language or nonverbal behavior means is known as: A) feedback B) encoding C) monitoring D) decoding Points Earned: 1.0/1.0 3. When adults attempt to determine the meaning of a statement, they rely most heavily on the: A) all three codes about equally B) vocal and visual codes C) verbal and vocal codes D) visual and verbal codes Points Earned: 1.0/1.0 4. All of the following are considered part of the speech environment except: A) the time of day B) the number of people in the audience C) the topic D) the location Points Earned: 1.0/1.0 5. A listener's verbal, visual, and vocal responses to a speaker's message are known as: A) noise B) the listener's frame of reference C) the speaker's frame of reference D) feedback Points Earned: 1.0/1.0 6. When you evaluate and modify your behavior until it meets your personal expectations, you are engaged in: A) feedback B) decoding C) self-monitoring D) encoding Points Earned: 1.0/1.0 7. According to Gallup Poll surveys cited in the text, which of the following were rated highest in ethical standards in 2006? A) insurance salespeople B) journalists C) stockbrokers D) nurses Points Earned:...
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