...Organizational Behavior Analysis LC Lynn Organizational Behavior – BUS 610 Dr. Stephen Garaga May 27, 2013 The organization being analyzed is that of a family-owned campground. The employees consist of college-age students, several mature adults and the owners’ children. The way in which this organization behaves and functions is a direct result of the behavior and personality of the male owner, Marty. Were Marty to stop being directly involved in the day-to-day, customer service aspect of the campground, the business would flourish, the work atmosphere would be less stressful, the employees would be less guarded and the customers would be treated better. As part of the interview process, the potential employee is made to understand that they are expected to be people oriented, have a keen attention to detail and work well with others. Prior to being hired, “prospective employees are…told (explicitly) about the organization’s (i.e., Marty’s) philosophy” (Baack, 2012), specifically that each person who works there, with the noted exceptions of himself, his wife and his children, are of no value and are expendable. This immediately sets the tone and working relationship between himself and the employees. The work atmosphere is generally tense and uncomfortable, the employees cautious and restrained and the customers frequently made to feel unwelcome, due to the owner’s, attitude and treatment of others. The children of the owners deal with their father and...
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...Chapter 2 REVIEW OF RELATED LITERATURE AND STUDIES Presented in this chapter is foreign and local literature and studies which are relevant to the present undertaking. Literature and studies cited enables the researcher to have a better understanding and a wider perspective of this investigation. Adversity Quotient (AQ) and its nature Resilience refers to the ability to cope or to give a successful response to high risk or adversity as measured by the four CO2RE scales of the adversity quotient. It is an outcome of both individual characteristics and environmental causes. Resilience is viewed by the individual from the inside as he or she responds to the outside or external influences and events, viz. Adversity. Richard Davidson, director of the Laboratory for Effective Neuroscience at the University of Wisconsin, conducted a landmark series of brain imaging studies that tested two groups of people: one identified as highly resilient to life’s ups and downs, the other easily upset by them. Davidson tracked their brain function as they performed stressful tasks, such as writing about the most upsetting experience in their lives or performing difficult math problems under time pressure (Goleman, 1997). Resilient people have a remarkably rapid recovery from stress. A study of store managers at a large American retail chain store found that the managers who were most tense, beleaguered, or overwhelmed by job pressures ran stores with the worst performance...
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...The Coffee Shop: Social and Physical factors Influencing Place Attachment Lisa Waxman, Ph.D., Florida State University aBstract This study explored the characteristics that encourage gathering behavior and contribute to place attachment in selected coffee shops in the context of literature suggesting social gathering places contribute to social capital. These gathering places, with the potential to enhance community in this manner, have been called third places. The study was qualitative in nature and included the research techniques of visual documentation, observation and behavioral mapping, interview, and survey. A transactional approach to this study was chosen to better understand the meaning of the person-environment relationship. Each coffee shop was observed for twenty-five hours for a total of seventy-five hours. Eighteen interviews were conducted and surveys were collected from 94 patrons to reveal patron attitudes toward the physical and social aspects of the coffee shop as well as their feelings regarding the community in which they live. The key findings regarding the physical characteristics showed the top five design considerations included: cleanliness, appealing aroma, adequate lighting, comfortable furniture, and a view to the outside. A number of themes emerged related to people, their activities, and their feelings and attitudes regarding the coffee shop. Each coffee shop was found to have a unique social climate and culture related to sense of belonging...
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...1. COMPANY DESCRIPTION Starbucks is the largest coffeehouse company in the world. It was founded by three very unusual entrepreneurs, an English teacher Jerry Baldwin, History teacher Zev Siegel and a Writer Gordon Bawker. They came with this brilliant idea of getting into the coffee business inspired by an entrepreneur who sold high quality coffee beans and equipments, named Alfred Peet. The first Starbucks store was opened in Pike Market Place in Seattle on March 30, 1971. It is a for profit company. In the 1990’s the company grew at a very fast pace. Studies show that Starbucks opened a new store every working day. From one store by its founders Starbucks grew to more than 8,000 stores in the United States itself and over 4000 stores around the world today. All this was due to the marketing strategies after Howard Schultz took over the company in 1982 as a marketing executive. His experiment to open a coffee bar in downtown Seattle made the mark for the company. First the espresso coffee bars were named Il Giornale used Starbucks high-quality coffee beans to make their coffee. The espresso coffee bars didn’t take time to gain popularity, with backing of local investors; Il Giornal acquired Starbucks assets and changed its name to Starbucks. It offers a very wide variety of products other than coffee beans and coffee beverages. The varieties include handicraft beverages, merchandise, fresh food, Starbucks entertainment, Starbucks card and Global...
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...THE ADVERSITY QUOTIENT AND ACADEMIC PERFORMANCE AMONG COLLEGE STUDENTS AT ST. JOSEPH’SCOLLEGE, QUEZON CITY An undergraduate thesis Presented to the Faculty of The Departments of Arts and Sciences St. Joseph’s College Quezon City In Partial Fulfillment of the Requirement for the Degree of Bachelor of Science in Psychology By: ZHOU HUIJUAN March, 2009 RECOMMENDATION This Thesis entitled The Adversity Quotient and Academic Performance among College Students at St. Joseph’s College, Quezon City. Submitted by Zhou, Huijuan has been examined and found satisfactory and is hereby recommended for ORAL DEFENSE. Ms. Mildred L. Lazo Thesis Adviser APPROVAL SHEET In Partial fulfillment of the requirements fro the degree of Bachelor of Science in Psychology, this thesis entitled “The Adversity Quotient and Academic Performance among College Students at St. Joseph’s College, Quezon City” was prepared and submitted to the College of Arts and Science by Zhou, Huijuan. Approved by the committee on Oral Defense on March 8, 2009 with a grade of passed. Mrs. Nelia G. Prieto Chair, Liberal Arts Ms. Mildred Lazo Panel Member Mr. Francisco Lambojon Panel Member Accepted in partial fulfillment of the degree of Bachelor of Sciences Major in Psychology. Sr. Josephini P. Ambatali, SFIC Dean Acknowledgement This work would not have been possible without the presence and contribution of many valued individuals. Through this limited paper, I wish to express my...
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...Executive Summary This report presents a case study of Starbucks, the world-leading coffee chain. The information presented indicates how Starbucks performances while they were lunching the new product Via for entering the instant coffee. Also, the report shows how the Starbucks’s CEO, Mr. Schultz, made decisions to help Starbucks reverse the decline. At last, the report showed how the new product Via help Starbucks gain a competitive advantage in the instant coffee market and recover from their economy recession. Introduction The story of Starbucks coffee company began in 1971 when the first Starbucks store opened at Pike Place Market, which is Seattle's oldest farmer's market. Today, Starbucks coffee company is the world-leading coffee bean retailer and roaster. (www.starbucks.com). This report will consider the problems and issues which have occurred during the commercial expansion of Starbucks. Findings Visit the Starbucks website and comment on the company's performance in the most recent period compared to an earlier one. A piece of Starbucks news named "Starbucks drops its name and the word coffee from logo” was updated on BBC on 6th January 2011(www.bbc.co.uk), shows that Starbucks, in promulgating a new logo, is still intends to move beyond its core product. The new logo is still the firm's white on green image of a twin-tailed siren, however the words "Starbucks" and...
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...THE ADVERSITY QUOTIENT AND ACADEMIC PERFORMANCE AMONG COLLEGE STUDENTS AT ST. JOSEPH’SCOLLEGE, QUEZON CITY An undergraduate thesis Presented to the Faculty of The Departments of Arts and Sciences St. Joseph’s College Quezon City In Partial Fulfillment of the Requirement for the Degree of Bachelor of Science in Psychology By: ZHOU HUIJUAN March, 2009 RECOMMENDATION This Thesis entitled The Adversity Quotient and Academic Performance among College Students at St. Joseph’s College, Quezon City. Submitted by Zhou, Huijuan has been examined and found satisfactory and is hereby recommended for ORAL DEFENSE. Ms. Mildred L. Lazo Thesis Adviser APPROVAL SHEET In Partial fulfillment of the requirements fro the degree of Bachelor of Science in Psychology, this thesis entitled “The Adversity Quotient and Academic Performance among College Students at St. Joseph’s College, Quezon City” was prepared and submitted to the College of Arts and Science by Zhou, Huijuan. Approved by the committee on Oral Defense on March 8, 2009 with a grade of passed. Mrs. Nelia G. Prieto Chair, Liberal Arts Ms. Mildred Lazo Panel Member Mr. Francisco Lambojon Panel Member Accepted in partial fulfillment of the degree of Bachelor of Sciences Major in Psychology. Sr. Josephini P. Ambatali, SFIC Dean Acknowledgement This work would not have been possible without the presence and contribution of many valued individuals. Through this limited paper, I wish to express my endless, sincerest and eternal...
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...Special episodeOn April 5, 2007, Fuji Television aired a three hour special of the series set five years after Aya's death and focuses on Haruto Asō, who has now become a doctor at the same hospital Aya was treated in and Ako Ikeuchi, Aya's younger sister who is a nurse in training. Haruto is caring for a 14-year-old female patient, Mizuki, who was bullied in school because of her disease, the same one that Aya had. Because of the bullying at school, Mizuki-chan decides not to receive therapy of any sort that would make her better, because she has lost her will to live. Haruto remembers how Aya fought her illness and lived her life with her disease; therefore, he offers support to his patient. Aya reappears in the episode using a number of flashbacks from the series and in new scenes.[1] [edit]Main cast Erika Sawajiri - Aya Ikeuchi Ryō Nishikido - Haruto Asō (Aya's later love interest) [edit]Other cast Naohito Fujiki - Hiroshi Mizuno (Doctor) Hiroko Yakushimaru - Ikeuchi Shioka Takanori Jinnai - Ikeuchi Mizuo Riko Narumi - Ikeuchi Ako Yuma Sanada - Ikeuchi Hiroki Ai Miyoshi - Ikeuchi Rika Saori Koide - Mari Sugiura (One of Aya's best friends) Kenichi Matsuyama - Yuji Kawamoto (Aya's first love interest) Yuya Endo - Takeda Makoto (Yuji's friend in the Basketball club) Kana Matsumoto - Saki Matsumura Momosuke Mizutani - Kohei Onda Ryo Hashidume - Keita Nakahara Hiroshi Katsuno - Yoshifumi Asō (Haruto's father) Asae Onishi (大西麻恵...
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...Business Plans Handbook Business Plans A COMPILATION OF BUSINESS PLANS DEVELOPED BY INDIVIDUALS NORTH THROUGHOUT AMERICA Handbook VOLUME 16 Lynn M. Pearce, Project Editor Business Plans Handbook, Volume 16 Project Editor: Lynn M. Pearce Product Manager: Jenai Drouillard Product Design: Jennifer Wahi Composition and Electronic Prepress: Evi Seoud Manufacturing: Rita Wimberley Editorial: Erin Braun ª 2010 Gale, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored, or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the publisher. This publication is a creative work fully protected by all applicable copyright laws, as well as by misappropriation, trade secret, unfair competition, and other applicable laws. The authors and editors of this work have added value to the underlying factual material herein through one or more of the following: unique and original selection, coordination, expression, arrangement, and classification of the information. For product information and technology assistance, contact us at Gale Customer Support, 1-800-877-4253. For permission to use material...
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...# 2004 University of South Africa All rights reserved Printed and published by the University of South Africa Muckleneuk, Pretoria SDLANG-T/1/2005±2008 LADLAN-A/1/2005±2008 DLL301-Q/1/2005±2008 LLL301-E/1/2005±2008 97636509 3b2 SDLANG style CONTENTS FOREWORD xii STUDY UNIT 1 _______________________________________________________________________ OUTCOMES-BASED EDUCATION AND LANGUAGE TEACHING 1 1.1 INTRODUCTION 2 1.2 WHY DID SOUTH AFRICA'S EDUCATION SYSTEM NEED TO CHANGE? 3 1.3 WHAT IS OUTCOMES-BASED EDUCATION? 3 1.3.1 What are the characteristics of outcomes-based education? 3 1.3.2 The difference between the old and the new approach 4 1.4 OUTCOMES-BASED EDUCATION PRINCIPLES AND TERMINOLOGY 6 1.4.1 Learning area 6 1.4.2 Critical outcomes 7 1.4.3 Learning outcomes 8 1.4.4 Assessment standards 9 1.4.5 Assessment 9 1.4.6 Themes 9 1.5 PLANNING AN OUTCOMES-BASED EDUCATION LEARNING UNIT 11 1.6 OVERVIEW OF THE STUDY UNIT 11 1.7 CONCLUSION 12 STUDY UNIT 2 _______________________________________________________________________ TEACHING LANGUAGE IN A MULTICULTURAL CONTEXT 13 2.1 INTRODUCTION 14 2.2 MULTILINGUALISM 14 2.3 HOME LANGUAGE, FIRST AND SECOND ADDITIONAL LANGUAGES 15 2.4 SWITCHING AND MIXING CODES 16 2.5 LANGUAGE TEACHING IN A MULTICULTURAL CONTEXT 18 2.6 CULTURE...
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...Listen to This 2 听力文本 Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson Lesson 目 录 1 .............................................................................2 2 .............................................................................9 3 ...........................................................................14 4 ...........................................................................20 5 ...........................................................................26 6 ...........................................................................30 7 ...........................................................................35 8 ...........................................................................41 9 ...........................................................................46 10 .........................................................................52 11 .........................................................................55 12 .........................................................................59 13 .........................................................................65 15 .........................................................................73 16 .........................................................................77 17 ................................................
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...Unit 1 Lesson 1 Finding fossil man 发现化石人 First listen and then answer the following question. 听录音，然后回答以下问题。 Why are legends handed down by storytellers useful? We can read of things that happened 5,000 years ago in the Near East, where people first learned to write. But there are some parts of the word where even now people cannot write. The only way that they can preserve their history is to recount it as sagas -- legends handed down from one generation of another. These legends are useful because they can tell us something about migrations of people who lived long ago, but none could write down what they did. Anthropologists wondered where the remote ancestors of the Polynesian peoples now living in the Pacific Islands came from. The sagas of these people explain that some of them came from Indonesia about 2,000 years ago. But the first people who were like ourselves lived so long ago that even their sagas, if they had any, are forgotten. So archaeologists have neither history nor legends to help them to find out where the first 'modern men' came from. Fortunately, however, ancient men made tools of stone, especially flint, because this is easier to shape than other kinds. They may also have used wood and skins, but these have rotted away. Stone does not decay, and so the tools of long ago have remained when even the bones of the men who made them have disappeared without trace. ROBIN PLACE Finding fossil man New words and expressions 生词和短语 fossil man (title) adj. 化石人 recount...
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...Mani Obhrai was born and lives in London, which is somewhere in the United Kingdom. He enjoys tea, chips, beer, cricket, Morris dancing, bulldogs and double-decker buses. He is regularly spotted wearing a pin-striped suit, carrying a newspaper under his arm, shouting, “Cheerio!” False Memory 15 stories that I think are actually true First published 2007 This paperback edition published 2007 Copyright © 2007 by Mani Obhrai A CIP catalogue record for this book is available from the British Library ISBN 978-1-84799-022-8 1 This book is dedicated to those who have strived to make my life easier. For the most part, these people probably know who they are, but in case there is any doubt, they are listed below. If you did not make my life easier in any way, but would still like, for some reason, to have this book dedicated to you, please write your name in the space provided below and feel free to show it to your friends and loved ones, or simply to people you might wish to impress. Thanks to: Paige Baird, _____________, Serena Obhrai, Greer Baird, Indy Lalli and Amy Laurence for all their help with editing and moral support. Introduction by the author The triangular white stain The great pencil heist of ‘85 Willie’s accident Rental van Carly Afflicted ICE NO ICE Bursting Plastic and clicks Whisky Squiggle Country and western Double-bill The unexpected shadow The chocolate binge 1 2 4 7 10 13 16 20 22 27 31 36 41 49 55 60 Introduction by the author happened...
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...Monopolistic Competition and Oligopoly 13 Monopolistic Competition W e have now examined two “pure” market structures. At one extreme is perfect competition, a market structure in which many firms, each small relative to the size of the market, produce undifferentiated products and have no market power at all. Each competitive firm takes price as given and faces a perfectly elastic demand for its product. At the other extreme is pure monopoly, a market structure in which only one firm is the industry. The monopoly holds the power to set price and is protected against competition by barriers to entry. Its market power would be complete if it did not face the discipline of the market demand curve. Even a monopoly, however, must produce a product that people want and are willing to pay for. Most industries in the United States fall somewhere between these two extremes. In this chapter, we focus on two types of industries in which firms exercise some market power but at the same time face competition. One type, monopolistic competition, differs from perfect competition only in that firms can differentiate their products. Entry to a monopolistically competitive industry is easy, and each industry is made up of many firms. The other type, oligopoly, is a broad category that covers many kinds of firm behavior and industry structure. An oligopoly is an industry comprising a small number of competitors; each firm in an oligopoly is large enough to have some control over market price...
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...animal Books by Elliot Aronson Theories of Cognitive Consistency (with R. Abelson et al.), 1968 Voices of Modern Psychology, 1969 The Social Animal, 1972, 1976, 1980, 1984, 1988, 1992, 1995, 1999, 2004; (with J. Aronson), 2008 Readings About the Social Animal, 1973, 1977, 1981, 1984, 1988, 1992, 1995, 1999, 2004; (with J. Aronson), 2008 Social Psychology (with R. Helmreich), 1973 Research Methods in Social Psychology (with J. M. Carlsmith & P. Ellsworth), 1976 The Jigsaw Classroom (with C. Stephan et al.), 1978 Burnout: From Tedium to Personal Growth (with A. Pines & D. Kafry), 1981 Energy Use: The Human Dimension (with P. C. Stern), 1984 The Handbook of Social Psychology (with G. Lindzey), 3rd ed., 1985 Career Burnout (with A. Pines), 1988 Methods of Research in Social Psychology (with P. Ellsworth, J. M. Carlsmith, & M. H. Gonzales), 1990 Age of Propaganda (with A. R. Pratkanis), 1992, 2000 Social Psychology, Vols. 1–3 (with A. R. Pratkanis), 1992 Social Psychology: The Heart and the Mind (with T. D. Wilson & R. M. Akert), 1994 Cooperation in the Classroom: The Jigsaw Method (with S. Patnoe), 1997 Nobody Left to Hate: Teaching Compassion After Columbine, 2000 Social Psychology: An Introduction (with T. D. Wilson & R. M. Akert), 2002, 2005, 2007 The Adventures of Ruthie and a Little Boy Named Grandpa (with R. Aronson), 2006 Mistakes Were Made (But Not By Me) (with C. Tavris), 2007 Books by Joshua Aronson Improving Academic Achievement, 2002 The Social Animal To...
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