...person. I simply must have this room with the shut door.”(158-159). After Sara enters the door; she feels that she can now truly begin to identify herself and exemplifies her financial freedom. She can now study for an education that will help her reach the goal of employment as a teacher. This room also gives Sara a small glimpse of her goal. As Ms. Smolinsky said in America only the rich can afford privacy. Sara truly appreciates her new taste of the American dream and can now look forward to reaching the goal of a teacher. If Sara had stayed living with Reb and Ms. Smolinsky, she would have gotten nowhere towards her goal and remained the same she had grown up to—a mere image of her father. Sara dreams about how good of a time she would have, but finds herself desperately searching for someone to talk to, which proves that she has yet to completely reach the goal of becoming an American. For Sara, the feeling and accomplishment of living on her own is an achievement of her own identity. As a child the girls were always confined to a small space, while Reb used most of it for studying. After running away, Sara’s first action is to eat a meal by herself and be...
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...recognized and fashionable brands globally (Rodrigue, 2015). As the largest package delivery and express carrier firm in the world, it delivers approximately 15.6 million documents and packages on a daily basis. In addition, the company provides specialized logistics, e-commerce, and transportation services to over 200 destinations worldwide (Rodrigue, 2015). To achieve such success, UPS is committed to provision of quality services to all its customers. The company is known as an industry leader in relation to quality. For example, in 2010, UPS was ranked third behind Intel and Disney for provision of quality services (Frankr, 2013). In particular, UPS commitment to quality is apparent in the operation management activities such as lean operation systems, forecasting, scheduling, inventory control, and performance measurements. This essay analyzes UPS worldwide services commitment to quality based on the principles from the course. First, UPS ensures quality in the supply chain through “direct-to-store approach” to eliminate increased costs in the distribution and transportation, and ensure faster delivery (United Parcel Service of America, 2005). This direct distribution ensures that inventory moves from manufacturers to final consumers thereby eliminating storage at the warehouse. Since it is possible to minimize the fulfillment cycle and shrink inventory costs, the direct distribution inventory control approach by UPS provides an appropriate balance between logistics...
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...Lean For Personal Development By Salim Khan - 10/11/2012 MGT5090 Prof. R. Thompson Contents Page 1. Introduction 2 2. Lean Principals 3 3. Applying Lean in other Areas of my Life 6 4. Conclusion 7 5. References 7 1. Introduction Lean Management Defined: Lean management is a set of principles and business processes which are aimed at identifying and eliminating wasteful expenditure of resources through continuous improvement, thereby increasing value as defined by the ultimate customer. The aim of this paper is choose 3 Lean principles and then illustrate how these principals impact my personal life. Firstly I will briefly explain the fundamentals of the chosen principals and then contextualise the impact it has on my personal life via specific examples. 2. Lean Principals An article by Timothy G. Olson, President of Quality Improvement Consultants Inc. et al, 2003, says that, twenty to forty percent of company’s efforts are spent on redoing things that went wrong. Generally, time in manufacturing efforts is considered to be 90% waste and 10% value. More and more companies are realizing that applying lean practices really pays and through the guidance of their managers they are working towards profitability by improving quality, cost, and delivery. According to Don Tapping and Tom Shuker (2002:50) Lean principles focus on eliminating waste...
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...The two management models that will be critically evaluated on their usefulness to managers in the service sector are the Just In Time (JIT) and the Lean manufacturing models. Both of these manufacturing models have been used for decades in the manufacturing sector since they have been invented in the 1960s. Currently in the global economy most manufacturing is happening in both South and East Asia, while most of the services for the global economy are happening in the Western Europe and North America (Wild, 2002). There are several factors why it is like this in the world company. For manufacturing industry there are manufacturing models that are being used and for the services there are services models that are being used. The basic concept in manufacturing sector to improve the efficiency of the production is by increasing the production output or decreasing the workforce required (Drury, 2008). Whereas the basic concept in the service sector to improve the efficiency of the services is by adding a new worker that improves the value of the service of the company. That is why when new workers want the join any company they may have to do an interview for that company and explain why the company should chose that worker than any of the others and prove he can improve the company’s service. The JIT manufacturing model has been used a lot in manufacturing and has given Japan manufacturing massive success over the last few decades especially for Toyota (Drury, 2008). The JIT...
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...change. The desired results against this change is the reduction in manufacturing time, betterment of quality, increasing efficiency of manufacturing and also reduction in personnel cost. This part will include complete process plan that is going to be followed in order to achieve desired and mentioned results. Lean Six Sigma as Proposed Methodology Lean Six Sigma Methodology is a very effective way to have a significant reduction in the lead time in manufacturing units in a company. Lean basically refers to a methodology that improves a company's process, resulting in faster delivery of services and products, and at the same time keeping the costs lower. Six Sigma refers is a methodology that is again related to process improvement, but is predominantly data driven. Making use of the methodologies offered by Six Sigma such as DMAIC (Define, Measure, Analyze, Improve, Control), process variations are reduced, and incapable processes are taken care of (Pavletic and Sokovic, 2002). Post this achievement, Lean methods need to be used which reduce costs of waste using appropriate tools (Laureani, 2012). Reduction in Manufacturing Time Cycle time is reduced using the Lean Six Sigma process, primarily by reducing waste per cycle, thus leading to a reduction in manufacturing time. A quick turnaround, leads to an improvement in satisfaction of clients of the company. The other benefit that is visible is in the case of distribution of services by a company (Dettmer, 1997). Since cycle...
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...ORGANIZATIONAL COMMUNICATIONS ANALYSIS Summary Description of Organization Watts International, Inc. designs, manufacturers, and markets valves and engineered products for the energy, aerospace, and industrial markets with more than 7,000 customers in over 100 countries. The business value states “to value our employees and continuously improve our quality of work to our customers” (Watts, 2011). The company is committed to attracting, developing, and retaining top talent and practicing continuous improvement processes in all aspects of its business and operations. Strategic business acquisitions enhance product distribution in both domestic and international markets to solve customer-specific problems. This organization was selected due to the future transformation of the workforce and the critical nature of possessing excellent communication skills. There are many tenured employees with over 35 years of service. Within the next couple of years, 20% of the workforce will be retiring. This will result in a significant loss of knowledge and experience so it is necessary to begin now cross training employees with less tenure to carry on the quality production now in existence. The most critical positions are senior management and engineers. The product lines are very specialized and require highly experienced personnel. The volume of individuals retiring presents special challenges due to the industry specific expertise required. The new...
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...he introduced athletic training and much like chapter 3 in our book standardized (organized) practices to the process thus turning crew members into athletes. The introduction of pit crewmembers training as athletes revolutionized the motorsports industry and has made the sport what it is today. When Papa worked at HMS they were known for having one of the most intensive training programs in racing history. In addition to having athletic team members they also sought out motivated individuals who could transition their skills from athleticism into observation and skill under pressure in a competition. The pit crew team is much like the book we are reading in class where a cell in a manufacturing company works like this team to lean out their process and gain throughput but also cut down Muda or waste and improve cycle time. Crews have been known to train hard in the off-season over the winter. Team members lose weight and get physically fitter in the process just to obtain their goals. Some guy’s even train in the gym continuously. Whether it was the person or the machine Papa studied ways to enhance the performance of the overall process. He introduced new improvements one after the other, one improvement might be less dramatic than the first but it may not necessarily be less important in the overall result or...
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...Acclaim for THE LEAN STARTUP Acclaim for THE LEAN STARTUP “The Lean Startup isn’t just about how to create a more successful entrepreneurial business; it’s about what we can learn from those businesses to improve virtually everything we do. I imagine Lean Startup principles applied to government programs, to health care, and to solving the world’s great problems. It’s ultimately an answer to the question How can we learn more quickly what works and discard what doesn’t?” —Tim O’Reilly, CEO, O’Reilly Media “Eric Ries unravels the mysteries of entrepreneurship and reveals that magic and genius are not the necessary ingredients for success but instead proposes a scienti c process that can be learned and replicated. Whether you are a startup entrepreneur or corporate entrepreneur, there are important lessons here for you on your quest toward the new and unknown.” —Tim Brown, CEO, IDEO “The road map for innovation for the twenty-first century. The ideas in The Lean Startup will help create the next industrial revolution.” —Steve Blank, lecturer, Stanford University, UC Berkeley Hass Business School “Every founding team should stop for forty-eight hours and read The Lean Startup. Seriously, stop and read this book now.” —Scott Case, CEO, Startup America Partnership “The key lesson of this book is that startups happen in the present —that messy place between the past and the future where nothing happens according to PowerPoint. Ries’s ‘read and react’ approach to this sport, his...
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...QUESTION ONE The success of an organization depends not just in production and operations, but the interrelationship between this function and other functions of the organization such marketing, finance and human resources. As a company grows, no one person can do everything. There are different areas of activity that take different styles or knowledge. Production and operations will not be complete without successful mobilization and application of financial resources towards the production activity. At the same time, organizations must also ensure that the output of production is conveyed successfully to the target customer through effective marketing. Finance ties all departments together with monetary measurements that tell whether the organization is making money. They also regulate the acquisition of funds to keep the business going on, and investing money received wisely. Sales and Marketing are usually lumped together into a group that focuses on maintaining and attracting customers to the company's products and services. Other functional areas that might interface with production and operations to make the organization successful include the following sections: Research and Development, Transportation, Information Services, Security, Medical, Government Relations and Training. QUESTION TWO: a) Operations strategy Operations strategy is the development of a long-term plan for using the major resources of the firm for a high degree of compatibility between...
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...LEAN SIX SIGMA LOGISTICS Strategic Development to Operational Success by Dr. Thomas Goldsby • Robert Martichenko Copyright ©2005 by J. Ross Publishing, Inc. ISBN 1-932159-36-3 Printed and bound in the U.S.A. Printed on acid-free paper 10 9 8 7 6 5 4 3 2 1 Library of Congress Cataloging-in-Publication Data Goldsby, Thomas J. Lean Six Sigma logistics / by: Thomas Goldsby & Robert Martichenko. p. cm. Includes index. ISBN 1-932159-36-3 (hardback : alk. paper) 1. Business logistics—Management. 2. Six sigma (Quality control standard). 3. Process control. 4. Inventory control. 5. Waste minimization. 6. Industrial efficiency. I. Martichenko, Robert, 1965–. II. Title. HD38.5.G63 2005 658.4′013—dc22 2005011208 This publication contains information obtained from authentic and highly regarded sources. Reprinted material is used with permission, and sources are indicated. Reasonable effort has been made to publish reliable data and information, but the author and the publisher cannot assume responsibility for the validity of all materials or for the consequences of their use. All rights reserved. Neither this publication nor any part thereof may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. The copyright owner’s consent does not extend to copying for general distribution for promotion, for creating new works, or for resale...
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...LEAN HOSPITALS “Mark Graban’s book has documented what is now happening in hospitals all across America as we learn to apply the Toyota Production System methodology to healthcare. This book lays out the nuts and bolts of the lean methodology and also describes the more difficult challenges, which have to do with managing change. Graban’s book is full of wins—these are the same type of wins that are happening at ThedaCare every day. I wish I could have read this book six years ago, as it might have prevented some of the mistakes we made in our lean transformation journey.” — John S. Toussaint, MD, President/CEO ThedaCare Center for Healthcare Value “Coupled with a foundation of alignment and accountability, the ideas in this book provide a powerful tool to help hospitals get closer to the goal we want – perfect care.” — Quint Studer, CEO, The Studer Group, author of Results that Last “Mark Graban is the consummate translator of the vernacular of the Toyota Production System into the everyday parlance of healthcare. With each concept and its application, the reader is challenged to consider what is truly possible in the delivery of healthcare if standardized systems borrowed from reliable industries were implemented. Graban provides those trade secrets in an understandable and transparent fashion.” — Richard P. Shannon, MD, Frank Wister Thomas Professor of Medicine, Chairman, Department of Medicine, University of Pennsylvania School of Medicine “There is an...
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...Talent Strategy: A Collection of Case Studies Businesses now recognize the pivotal role that talent plays in the success of their organizations. They need talent strategies and programs that go beyond the ordinary – to achieve solutions that are fact-based and enable greater business performance. To learn more about how Mercer’s depth and breadth of talent management solutions and global resources can benefit your organization, please contact your local Mercer office or visit us at www.mercer.com/humancapital. Contents Creating a talent strategy to drive engagement in China 1 Developing a talent strategy to engage and up-skill staff 3 Developing a highly skilled workforce during rapid growth 5 Implementing lean manufacturing processes for a services-based organization 7 Designing a talent strategy through a three-day summit 9 Creating a "best fit" talent strategy to close skills gap 12 About us 15 About Mercer About Mercer’s talent management services and solutions Creating a talent strategy to drive engagement in China A global pharmaceutical company had committed to a growth and expansion strategy for emerging markets – China being central to this strategy. While business plans had been rigorously developed and agreed by the board, the organization believed its talent management practices were less robust. To ensure the organization would be successful in China, it knew its talent strategy had to be better aligned ...
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...Acclaim for THE LEAN STARTUP “The Lean Startup isn’t just about how to create a more successful entrepreneurial business; it’s about what we can learn from those businesses to improve virtually everything we do. I imagine Lean Startup principles applied to government programs, to health care, and to solving the world’s great problems. It’s ultimately an answer to the question How can we learn more quickly what works and discard what doesn’t?” —Tim O’Reilly, CEO, O’Reilly Media “Eric Ries unravels the mysteries of entrepreneurship and reveals that magic and genius are not the necessary ingredients for success but instead proposes a scientific process that can be learned and replicated. Whether you are a startup entrepreneur or corporate entrepreneur, there are important lessons here for you on your quest toward the new and unknown.” —Tim Brown, CEO, IDEO “The road map for innovation for the twenty-first century. The ideas in The Lean Startup will help create the next industrial revolution.” —Steve Blank, lecturer, Stanford University, UC Berkeley Hass Business School “Every founding team should stop for forty-eight hours and read The Lean Startup. Seriously, stop and read this book now.” —Scott Case, CEO, Startup America Partnership “The key lesson of this book is that startups happen in the present—that messy place between the past and the future where nothing happens according to PowerPoint. Ries’s ‘read and react’ approach to this sport, his relentless focus on validated...
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...Endogenous factors & assumptions Constraints VI VII Exercise 2: Location recommendation Exercise 3: Decision tree analysis TMMC production capacity recommendation Limitations Past performance: RX 330/350 VIII Exercise 4: Current regional production strategy Assessment Change recommendations IX Summary Appendix A References Page 2 3 4 4 7 7 8 8 9 10 11 13 16 16 17 17 18 19 19 19 21 21 23 24 1 I. Executive Summary Toyota Motor Corporation is leading the way to future mobility through innovation, productivity, quality and efficiency. Toyota uses a self-developed strategy known as the Toyota Production System (TPS) to guide business process improvements. This strategy applies principles of “just-in-time” production, also called “lean”, to align supply closely with consumer demand while avoiding surplus inventory. The report defines eight TPS terms, i.e. jidoka, just-intime, hoshin, heijunka, muda, kaizen, standardized work, and pokayoke; and gives examples of how terms are applied in other industries. TPS has been utilized by a variety of industries all over the world, though many organizations tailor system components to their needs rather than embracing TPS as a total management system. The advantages of TPS are savings in time, space and resources resulting in increased efficiency and revenue, however, TPS limits organic production capacity by narrowing supplier relationships and...
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...economy to a sustainable economy – where renewable sources of energy flourish, water is borrowed responsibly and returned clean to communities, waste is a new asset, workers across the industry are consistently valued and environmental impact will be a critical metric of success. This is a future that will be good for business, economies and communities, and citizens, workers and consumers. And we are determined to set Nike up to lead and thrive, in this environment. In order to get there, we will need to move from incremental to disruptive innovation. Our aim of decoupling growth from constrained resources will require change at a systems-wide level. No single company can eliminate toxic chemicals from vast supply chains, nor improve living conditions of workers in low-income communities, nor eliminate waste from consumption. We need step change in collaboration to drive collective understanding of the systemic issues we face and agreement on the solutions. Competitive advantage should be built on a sustainable playing field where getting better faster than the competition raises the bar for everyone. That will require relentless focus on systems innovation and collaboration across government, industry, social influencers and even consumers. It also will require putting sustainability at the...
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