...Limitations 8 Environmental Issues 8 Sustainable Environment 9 Carbon Emissions 10 Implementation of LEAN in the Environmental Issues 11 Conclusion 12 References 12 Executive Summary: The port of Singapore comprises a number of facilities and terminals that handle a wide range of cargo transported in different forms. In addition, the government has established The Maritime and Port Authority of Singapore (MPA) as a body that is responsible for the overall development and growth of the port of Singapore, overseeing most if not all the activities that are carried out as far the port logistics are concerned. However, the purpose of this paper has been divided into two tasks, one of which involves a critical evaluation of the application of Lean and TQM (Total Quality Management) in logistics and supply chain networks to achieve MPA objectives such as quality of service, competitiveness, reliability and efficiency. In addition the benefits and limitations from a practical perspective for MPA is evaluated. The second task of the paper aims to critically evaluate the key environmental sustainability issues in Cargo maritime logistics for MPA and an analysis of how implementing lean practices by MPA can reduce the environmental impact of an inward and outward maritime cargo transport. The research methodology is mainly content-based and relies on secondary data sources for analysis. The implications of this paper aims to look into the logistics industry and assess...
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...manuscript is provided. All legal disclaimers that apply to the book pertain. Please site this article as: Notteboom, T. and Van Laeken, F., (2006). Challenges facing maritime education and research in a changing environment: Implications for ITMMA. In: Notteboom, T. (Ed.), Ports are more than piers. pp. 275-286. Liber Amicorum Willy Winkelmans, Antwerp: De Lloyd. This article was uploaded to www.porteconomics.eu On: 19/01/2010 Porteconomics.eu is a non-profit, web-based initiative aiming to advance knowledge exchange on seaport studies. Developed by researchers affiliated to various academic institutions throughout Europe, it provides freely accessible research, education and network-building material on critical issues of port economics, management and policies. PLEASE SCROLL DOWN FOR MANUSCRIPT Notteboom, Van Laeken – Maritime education and research Challenges facing maritime education and research in a changing environment: implications for ITMMA Theo Notteboom Frank Van Laeken 1 | The key role and unique nature of the maritime industry Shipping has always been seen as much more than a means of transport. It is linked to broader concepts of technology and growth. History taught us that the most advanced nations are also those who navigate the most. Shipping has shaped and...
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...Understanding customers and their behavior Table of Contents 1. Task One: 1 1.1 SWOT analysis: 1 1.2 Key Products: 3 1.3 Adaptation of the organization marketing mix: 5 2. Task Two: 7 2.1 Marketing Objectives: 7 2.2 Globalization Concepts: 8 2.3 Behavioral trends and environmental factors: 8 2.4 International business and management process: 9 2.4.1 International human resource management: 9 2.4.2 International marketing: 10 2.4.3 International logistics: 10 Reference List 10 Understanding customers and their behavior Cotswold Business Supplies is a leading furniture retailer and wholesaler in the U.K. the company intends to expand its business activities in foreign market. This report basically will concentrate on some related issues regarding this. This report is produced on the basis of two tasks. The two tasks are specifically shown in the following. 1. Task One: Before any discussion, the SWOT analysis of the Cotswold Business Supplies should be analyzed. 1.1 SWOT analysis: Basically, SWOT analysis explains a company’s current marketing situations. It also indicates the potential threats and opportunities. Valentin (2001) argued that, basically SWOT analysis involves with a company’s strength, weakness, opportunities and threats that it faces. On the other hand, Bloodgood and Bauerschmidt (2002) described that, there remain two factors regarding this. They are internal and external. Internal factors include...
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........... 2 Issues Identification ...................................................................................................................................... 3 Environmental and Root cause analysis ....................................................................................................... 4 Alternatives and options ............................................................................................................................... 6 Recommendation.......................................................................................................................................... 8 Implementation ............................................................................................................................................ 9 Monitor and Control ................................................................................................................................... 10 Page |2 Executive Summary Following is the report focusing on the current issues faced by Jetstream Aerospace, which is drastically affecting the performance of the company. Jetstream’s global workforce helped the company to increase the sales and heavy backlog, but on the other side their after-market service was not according to the standards maintained by the design and manufacturing department. Company did not have much of focus of after sales service department which led to poor quality service, slow delivery, slow responsiveness towards the market,...
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...SUSTAINABILITY THROUGH REVERSE LOGISTICS Renee Angelo LGMT 685 September 29, 2015 Table of Contents Executive Summary | 1 | Introduction | 2 | Sustainability in supply chain | 3 | Reverse Logistics | 4 | Defining Reverse Logistics | 4 | Returned product categories | 5 | Fueling sustainability through reverse logistics | 8 | Reverse logistics and the social component of sustainability | 8 | Reverse logistics and the environmental component of sustainability | 9 | Reverse logistics and the financial component of sustainability | 10 | Conclusions | 11 | References | 12 | Executive Summary The concept of reverse logistics is basically driven by wide range of aspects, most particularly in obtaining sustainability. Because of the fact that environmental awareness as well as numerous environment-related regulations has constantly put pressure on various companies, particularly manufacturers, in proper disposal of used products in a more environmentally responsible way, reverse logistics is now a mainstream concern for companies. This study argues that reverse logistics could fuel business sustainability. Based on the findings, reverse logistics play significant roles in achieving economic, social and environmental sustainability, which are the three basic components of sustainability in business perspective. Key evidences from literature supported the arguments. Introduction It is apparent that the capability of a company or business of handling...
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...LOGISTICS is the function responsible for the flow of materials from suppliers into an organisation, through operations within the organisation, and then out to customers. Supply chain management, however, is about managing the flow of materials, components and information throughout the total pipeline from raw materials to end user, and is based on effective customer/supplier relationships to ensure quality, delivery, cost and flexibility can be improved throughout the supply chain. This integration will result in a reduction in the total cost of logistics rather than the cost of each activity. This is due to the improved flow of material and information, improved transport and warehouse asset utilisation and elimination of duplicated department efforts. Consequently this results in an improved capability to respond to customers ―Quick Response‖ needs. The goal is to improve customer service, save cost and increase revenues. to satisfy the end customer whilst achieving competitive advantage over any competitors through ensuring maximum efficiency and return. To respond more accurately to actual customer demand and keep inventory to a minimum (Pull System), leading companies have adopted a number of speed-to-market management techniques that help them to build a comprehensive supply chain structure, such as just in time (JIT), quick response (QR), efficient consumer response (ECR) and vendor managed inventory (VMI). There is a need to develop collaborative relationships...
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...The Marketing and Logistics Supply Chain Management Erasmus students: Ciuciuianu Valentin Covalenco Alina Erhan Olesea Contents 1. Introduction 2. The Marketing Concept 3. The concept of Logistics 4. Demand for the enterprise's goods are direct results of its competitive edge 5. The Critical Logistics/Marketing Interfaces 6. The integration of Marketing/Logistics 7. Logistics/Marketing Strategy 8. Logistics - a key success factor for a company 9.Summary and Conclusions Introduction The purpose of this assignment is to provide a framework of how to compete in the unknown future by developing a strategy based on the integration of marketing and logistics. This strategy is particularly relevant for competitive industries where differentiation from competitors is gained only by providing superior service. The ways to achieve this superior service are incorporated in the logistics and marketing function. This includes issues like pricing, product selection, inventory level setting, transport, and many others. The Marketing Concept Marketing is defined as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. Kotler and Armstrong also defined marketing as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return. In this...
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...Transportation & Logistics Transportation & Logistics 2030 Volume 1: How will supply chains evolve in an energy-constrained, low-carbon world? PricewaterhouseCoopers 1 Acknowledgements The editorial board of this issue of our Transportation & Logistics 2030 series consisted of the following individuals: PricewaterhouseCoopers European Business School Supply Chain Management Institute Dr. Heiko von der Gracht +49 611 3601 8800 vdgracht@supplyinstitute.org Tobias Gnatzy +49 611 3601 8800 gnatzy@supplyinstitute.org Prof. Dr. Inga-Lena Darkow +49 611 3601 8800 darkow@supplyinstitute.org Klaus-Dieter Ruske +49 211 981 2877 klaus-dieter.ruske@de.pwc.com Dr. Peter Kauschke +49 211 981 2167 peter.kauschke@de.pwc.com Julia Reuter +49 211 981 2095 julia.reuter@de.pwc.com Dr. Elizabeth Montgomery +49 89 5790 5159 elizabeth.montgomery@de.pwc.com We would like to thank the panellists who took part in the Delphi survey that underpins this report. For confidentiality reasons their names will not be mentioned. Special thanks go to Tom Gorman, CEO of CHEP EMEA and Harry Hohmeister, CEO of Swiss International Air Lines, who took the time to share their thoughts and insights with us. Finally, we would like to express our appreciation for the expertise provided by the below listed individuals: Jenny Bailey, Andreas Baur, Nicholas Bell, Thomas Brüderlin, Giorgio Elefante, Richard Gane, Martha Elena Gonzalez, Susanne Klages, Christian Knechtel, Socrates LeptosBourgi, Alexander...
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...guidelines for the application of total quality management and Lean in the port activities in Singapore, through its maritime port authority. As this is the scope of the paper, an analysis is also carried out to identify the areas that the maritime port authority of Singapore has applied these measures, the impact of these methods as well as recommendation of aspects that can be leaned in order to improve both port activities and sustainability. Secondary data sources is the main methodological method used in this paper, and various pieces of information have been retrieved from these sources to indicate and support claims made in this paper In addition, this paper is targeted towards administrators and scholars responsible for a wide range of public-sector services, including those provided to citizens and those provided to internal customers both in the logistics and supply chain industry such as ports authorities, and as a business process improvement measure. Introduction: The economic development in Asia, and in particularly in the south eastern Asian region, has gained increasing attention globally. This has in term had a huge impact on the growth of its logistics market. Although the logistics infrastructure currently available in Asia is not as advanced when compared to those found in the US and Western counterparts, it can be generally agreed that the potential for logistics development is great. In addition, since there...
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...THE CONCEPT OF REVERSE LOGISTICS. A REVIEW OF LITERATURE1 Isabel Fernández Quesada2 ABSTRACT This paper aims at providing a review of Reverse Logistics concept from a broad set of articles, published mainly in the last decade. From their reading, the author has detected the lack of a desirable largely accepted consensus on what constitutes Reverse Logistics, either on what the range of activities should be included within its scope or how to denominate each of its options in a not fuzzy way. The clarification of the concept matters for several reasons. On the one hand, most of the so called, environmental regulations -which have been passed in a growing manner, in recent years and in many parts of the world- usually mention some objectives to be reached in certain periods of time, in relation to some of the Reverse Logistics activities (being perhaps the most common one, recycling targets). Given that not only consumers, but also both companies and municipalities are committed with these goals, it would be handy and desirable to have a clear idea of what is meant by each denomination and the implications that each one may have. On the other hand, having a definite guideline of this conceptual framework would allow for some comparative studies about the different levels of implementation within the members of the chain or between different channels, being more accurate and reliable. On the previous literature review basis, the paper concludes by providing a reasoned characterization...
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...54 54 56 62 64 66 67 Context…and…concept… ……………………………………………………………………………………………………………………… Implementing…a…new…strategy… ………………………………………………………………………………………………………… … The…green…Supply…Chain…model… ………………………………………………………………………………………………………… Regulation…framework…… …………………………………………………………………………………………………………………… .…Green actions per Supply Chain segment… ………………………………………………………………… … … … … … Eco-design………………………………………………………………………………………………………………………………………… Sustainable…purchasing……………………………………………………………………………………………………………………… Green…manufacturing………………………………………………………………………………………………………………………… Green…logistics…………………………………………………………………………………………………………………………………… Second…life…logistics…and…operations… ………………………………………………………………………………………………… .…Environmental footprint……………………………………………………………………………………………………… … … … … … … … Context…and…motivations… ………………………………………………………………………………………………………………… Scope,…areas…and…activities…covered…by…assessments… …………………………………………………………………………… Improvement…axes…………………………………………………………………………………………………………………………… Actions…efficiency… …………………………………………………………………………………………………………………………… Initial…conclusions:…carbon…accounting…follows…carbon…footprint…...
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...critical discussion 7 2.3 The practical and theoretical implication of the findings 9 2.4 Evidence from published cases and empirical studies 11 2.5 managerial recommendations in translating CSR in global SC into practice 12 3.0 Conclusions and suggestions for future research 14 4.0 Reference List 15 Executive Summary Integrated supply chain has becoming a significantly important role in the competitive landscape because companies are searching for strategic benefits. Apart from the advantages derived from those more coordinated supply chains, certain social obligations become a concern to business. In reality, the codes of conduct in terms of the CSR are developed by many organizations, especially the buying companies, in order to manage the business behavior of their partners with procurement and supply chain system. It makes it clear that all purchasing companies should be responsible for and pay attention to the ethical business behaviors of their suppliers. However, it is difficult to find any relevant guidance and rules about the issue in current literatures even though the management of CSR has become a significantly important problems to...
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...ANALYSIS * Internal Analysis Value-Chain Analysis Primary Activities | Inbound Logistics | Basically, Cervus Equipment Corporation is inseparable from the suppliers as they invest dealerships and maintain the strategic relationships with their suppliers. They focus on seeking to potential partners and capitalize on the acquisition, helping them to gain the competitive advantages. | Operations | Cervus currently owns different types of businesses including partially or wholly owned equipment dealerships which are consist of several brands. Importantly, The acquisition integration plays a significant role in their operation which enables them to build up a successful time schedule on implementation. In addition, they embrace the employee- and customer-centric model which contributes significantly to their uniqueness. | Outbound Logistics | By purchasing and operating diverse dealership in the equipment market, Cervus benefits from selling product of those well-known brands and improves the network of dealerships. Therefore, it is helpful for the company to achieve differentiation in order to obtain the advantages | Marketing and Sales | There is only little investment on marketing and advertising by Cervus because of the powerful brand image of the dealerships. Consequently, less expenditures on marketing means a lower cost which brings competitive edge to them. | Service | Basically, Cervus thinks highly of their client hinge on their customer-centric...
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...Activities of Value Chain in Wal-Mart Wal-Mart is one of the leading Fortune 500 companies, which is spread across the globe. It is perhaps the largest retail chain which deals with everything from food to consumer electronics. In terms of the revenue generated, it leads the fortune 500 companies like GE and Microsoft. Simply put, it has everything a homemaker can ever think of. Affordable price range coupled with aggressive online and market strategy has led to wide acceptance for Wal-Mart in towns and cities alike. Wal-Mart is probably the only largest fortune 500 corporations in the world, which directly services the common man. The major point is that all of these activities have to be in sync in order for the value chain to operate effectively. The support activities is not bound to any of the primary activities, but is supposed to serve them, the first step in analyze of intern resources is to identify how the company’s different activities makes the foundation for its competition strategy. Supportive Activities: 1. Firm Infrastructure: There are 2485 Wal-Mart stores all over the world. This includes 682 Supercentres, 457 Sam’s Clubs, 5 Wal-Mart Neighbourhood Markets and 1007 units of Wal-Mart International. Wal-Mart serves over 100 million customers weekly worldwide. There are 1035000 associates, and the company is America’s largest private employer. Wal-Mart is run from a national headquarter. The headquarter takes care of orders, and every local store has to report...
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... Indian Oil Corporation Ltd. Mumbai 400053, India R. S. Dhalla Microbiological Consultants Mumbai 400007, India Abstract Supply chain initiatives have become a critical part of firms operations. Success is increasingly being dictated by how well a company can control its supply base and mitigate supply bottlenecks and liabilities. This paper used inductive and qualitative approaches to explore the salient factors that simultaneously enhance the “greening the supply chain” as well as maximizing the customer reach while maintaining the efficiency of the supply chain system of petroleum companies. The key indicators identified were environmental policies, supplier policies, sustainability, market orientation and commitment to human capital and diversity. A survey was conducted with key informants across many divisions of the LPG segment to investigate how well these environmental and customer reach in the supply chain are in synchronized with the top management’s commitment towards environmental responsiveness and maximizing customer orientation. The responses to the survey were statistically analyzed and a relationship model was constructed with Market orientation as the dependent variable and independent variables as: environmental policies, supplier policies, commitment to human capital and diversity, sustainability and market orientation. The paper proposes to measure the performance of the corporation with respect to greening the supply chain, maximizing the reach of consumers...
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