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Long Term Care Case Study

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Leadership in Long-term Care:
Managerial Qualities that Reduce Turnover Rates in Nursing Homes

Riley Reedy
BUSN5990/18
Dr. Eskerod
11 December 2017

Identifying managerial skill sets that are effective in reducing turnover rates in nursing home facilities has become crucial as the United States begins to experience a major growth in demand for the long-term care (LTC) sector, and a shortage in relevant healthcare professionals. The aging of the baby boomer generation has resulted in an American population that is currently 15% aged 65 years and older, a 6% increase since 1960 and has thus created a sharp rise in the demand for long-term care options for individuals that are no longer able to live independently. . This could ultimately fuel a 75% increase in the number of geriatric …show more content…
This style of leadership has been suggested to address many of the universal challenge of LTC. The servant leader focuses on taking opportunities to help their followers grow and develop. This leader argues that by serving the needs of their followers and providing extensive support, the care team is then better equipped and motivated to serve the needs of residents, rather than focusing on satisfying managerial needs to avoid negative consequences. Both styles result in higher employee satisfaction, and lower turnover. The difference between the two is the focus of the leader. The transformational leader's focus is directed toward the organization, and their behavior builds follower commitment toward organizational objectives, while the servant leader's focus is on the followers, and the achievement of organizational objectives is an outcome of their satisfaction. Although they are different, adopting transformational leadership with servant leadership creates the foundation for ultimately reducing turnover

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