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Loreal Case Study

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Introduction
•Harley Davidson’s (HD) heritage is symbolic of the American dream •HD’s unique potato-potato-potato sound created by its famous V-twin engine is still a trend among riders

•HD was formed in 1903 in the Davidson family’s backyard
•During both World War I and II, HD’s contribution to U.S efforts increased its sales and popularity in US and became a prominent symbol of so called American Dream

•HD operates in two segments that are financial services and motorcycles and related products 3

Vision & Mission
Vision:
Harley Davidson is an action oriented international company , a leader in its commitment to

continuously improve its mutually beneficial relationships with stakeholders (customers, suppliers, employees, shareholders, government and society). HD believes to key the success is to balance stakeholders’ interests through the empowerment of all employees to focus on value-added activities.

Mission:
HD fulfills dreams through the experiences of motorcycling, by providing to motorcyclists and to the general public and expending line of motorcycles, branded products and services in selected market segments.

Philosophy of HD:
• • • • • Tell the truth Be fair Keep your promises Respect the individual Encourage intellectual curiosity.

4

Strategical Targets of HD
The main strategical targets of HD are as follows:

• Focusing on Harley Davidson brand image • Customer-led management strategy (more people, in more places to choose HD more

often)
• Invest in our future (social responsibility) • Grow faster in rest of the world apart from US • Profit maximization by inclining international sales and minimizing operational costs • Return value to shareholders

5

Proposed Vision & Mission
Proposed mission: • Harley does not sell motorcycles but lifestyles by providing latest technology motorcycles to selected

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