Free Essay

Lululemon Case Study

In:

Submitted By Annai
Words 3451
Pages 14
From a strategic planning perspective, the well-known Canadian fitness retailer Lululemon has a lot of factors to consider when laying the foundation for a five year plan. There are many opportunities as well as challenges that the company encounters from its external environments. Each of these is outlined in the following paragraphs and must be embraced in order for Lululemon to position itself strategically and successfully in the market.

Economical environment: The economical environment that circles around Lululemon Athletica shows a strong revenue growth. In September 2012 Lululemon posted a 33% increase in revenue to $282.6-million (U.S.) and an increase of 15% in same-store sales (refer to figure 2). Along with that we can observe the company’s stable financial position with reasonable debt levels by most measures, impressive record of earnings per share growth, net income growth and good cash flow from operations. Lululemon was pretty successful among many investors as it consistently raised quarterly profits and revenues in a struggling fitness retail industry (see figure 3). In reference to the article, “Lululemon athletica inc. Stock Quote & Summary Data”, unemployment rate made some effect on the company’s Gross Income as of in 2009 when the unemployment grew to the level of 8.5% company’s Gross Income was only 23.56% (see figure 1 and 2). But in 2011 when the unemployment growth was at a level of 7.2% company’s Gross Income became 77.04%. This also depicts sales growth as 30.95% and 57.14% in 2009 and 2011, respectively. As mentioned in the article, “Annual financials for Lululemon Athletica Inc.”, despite the prosperity in 2011 the company warned in their annual report that it expects slower sales growth in the high single digits from the fourth quarter of 2012. According to Freeman, the leading global financial services company Credit Suisse expects further company’s revenue slowing in 2013, especially at its "mature" stores in Canada that embody 59% of the athletic wear chain's total sales and have already seen a slowdown in growth. But the interest in yoga will still be very high as it keeps increasing every year due to population growth, migration rate, age structure in which the majority of the population falls into the ages of 15-64 years, which makes up 68.5% of the total population in Canada according to the “Statistic Verification” article. But the company faces the most influence from the yoga lifestyle which promotes stress reduction and mood improvement along with good impact on health and it’s not only in North America but worldwide. For example, in the USA the amount spent annually on yoga products reached $27 Billion in 2012. The interest on yoga product spending increased over last 5 years in the USA and reached mark of 87% in 2012. Average annual increase of the number of people who practice yoga in the US is 20%. So the main opportunity in this sphere is expanding influence on the US market due to the high demand of yoga apparel in that country. There are lots of challenges though. As for product materials components like cotton and petroleum may increase due to different reasons the cost of the apparel manufacturing will rise too.

Technological Environment: Lululemon is a company that uses technology as one of the major factors of production. They value functional, durable and beautiful products. Therefore, Research and Development must be one of the main areas that the company invests in to keep their products in sync with these concepts, including a more in depth look at wearable technologies. Besides that, it is very important to take advantage of a vast variety of technologies to spread the products worldwide and to attend to the consumers’ specific needs and expectations. There is ongoing global research trying to introduce new raw materials to fabrics or to change the process of manufacturing them. It is important to be up to date with the use of new raw materials, cheaper costs and with the same quality like by-products from agriculture (according to Costa) or even ways of significantly reducing the use of chemicals, water and energy in the fabric production process by using enzyme and laser technologies – as referenced in “Turning Technologies Into Fashion”. Furthermore, it is important to maintain a close relationship with fashion institutes of technology to always have new ideas and technologies available. For instance, Michael Kors offers a scholarship to students at the Fashion Institute of New York according to Karimzadeh’s article. Nowadays, there is lots of research to develop wearable technology. For example, a British company has developed a dress that is a phone as noted in the article, “Excuse me, but my dress is ringing”. When adapting technology to sports clothing, it is possible to have clothes with heart and calorie monitoring, and some companies are already researching fabrics capable of measure oxygen levels, including fabrics with microcomputer technology, solar panels and energy systems on it like in McGrane’s article. Another important aspect is the need of a strong presence in the internet and mobile environments. Burberry had its event at London Fashion Week streamed live for stores and laptops and the brand is adapting to the new generation, who are born in the technological era as noted in “Burberry goes digital”. Another issue is to know consumers’ interests and purchasing behaviours by analyzing social media. According to Mitchell, retailers are already estimating the demand for their products by using information from social media and producing (or ordering) goods in an ideal quantity, decreasing the grounding.

Political-legal Environment: The political-legal environment within which Lululemon functions reflects the relationship the company has with the government and legal systems in Canada and any other country it expands its business to. There are rules and regulations that the company must abide by in order to maintain its success and position in the market. One example of a political issue dates back to November 2007, when Lululemon’s claims about the therapeutic value of their ‘VitaSea’ fitness line were scrutinized and tested for validity. Lululemon claimed that the “seaweed in the material reduces stress as well as provides anti-inflammatory, antibacterial, hydrating and detoxifying benefits”, as stated in the CBC news article entitled “Lululemon to Remove Claims From Seaweed Clothing Line”. After The New York Times conducted laboratory tests proving that these therapeutic claims were not wholly legitimate, Lululemon was forced to remove their claims regarding the farfetched therapeutic benefits of its VitaSea line, as noted in the Competition Bureau’s article, “Lululemon VitaSea Clothing”. When a company’s product claims are challenged by external organizations, it often has a detrimental effect on brand image, especially if their product claims are politically controversial. When releasing new product lines, Lululemon must be very careful to abide by the laws established by organizations like the Competition Bureau which “contributes to the prosperity of Canadians by protecting and promoting competitive markets and enabling informed consumer choice”, as stated on their website. Lululemon has encountered its fair share of lawsuits, as exemplified in its 2012 suit against Calvin Klein. External factors such as competitor copyright infringements pose large challenges to the value and uniqueness of the brand. In Canada, the government promotes the right (and opportunity) for organizations to take legal actions to protect its brand name value and success from copyright infringement. It would be a good strategy to get all of their product designs patented to uphold the uniqueness of their products as depicted on the United States Patent and Trademark Office website (uspto.gov). Political and governmental regulations vary however from both legality and stability standpoints internationally, which is an important factor for the company to consider when expanding their business globally.

Socio-cultural Environment: Lululemon is highly known for its overall feel-good, community-oriented, grassroots culture that surrounds the company, which promotes fitness (primarily yoga), health and personal growth. Lululemon’s success is in part attributed to the culture that surrounds the workplace. According to the article “Engaged staff deliver high ROI for Lululemon”, the goal is to "teach employees how to create a vision for their life ... in their personal life and their career”. A sincere passion for life is therefore a positive thing for both oneself as well as the company. The corporate culture radiates to consumers who feed off of these inspiring attitudes and perspectives on personal health and fitness and are motivated to become part of this energetic culture themselves. According to Namasta.com, 5.5% of Canadian adults (1.4 million people) practiced yoga in 2005, and this number increased by 15% from the year before and 45% from 2003. Demographically, the primary group that practices yoga are women between the ages of 18-34 years old. The Namasta.com website depicts the growth rate in popularity of yoga and fitness among Canadians, stating that “about 2.1 million Canadians or 1 in 12 non-practitioners say they intend to try yoga within the next 12 months”. As the popularity of yoga and fitness increases in popularity (as well as in necessity due to health reasons), the need for quality fitness products as well as a motivating lifestyle and support system increases respectively. With the prominence of fast food restaurants and busy lifestyles increasing, the necessity for a healthy lifestyle (especially in North America) has increased. Lululemon taps into these needs by organizing community fitness events and holding fitness/yoga classes in store, which also contributes to increased brand awareness. Strategically, Lululemon could establish a stronger cultural connection with their consumers by tapping into mobile technologies (i.e. develop a mobile app) to deliver ways to enhance a healthy lifestyle on the go, to notify consumers of in store yoga classes or to simply provide a motivational quote or image. What makes Lululemon so unique is the culture of the brand and how it markets. The article, "Zen and the Art of Retailing” outlines that, “with the exception of placements in Yoga Journal and local newspaper ads to announce store openings, the company has relied entirely on grassroots, or viral, marketing to spread the word”. This hidden gem approach creates a special and unique community that consumers want to be in on. A challenge Lululemon faces is the fact that the importance of fitness, yoga and a healthy wellbeing are not as important or simply irrelevant to consumers in certain international cultures/demographic groups. For example, the article entitled “Lululemon Eases into Hong Kong”, notes that “there are certain things about Hong Kongers…that don't immediately sit well with the Vancouver-based firm's ethos of ‘creating components for people to live longer, healthier, more fun lives’”. Lululemon’s strategies to relate to customer preferences, values and customs will have to be altered to have a chance for success in international cultures/markets. According to Mavin’s article, “hosting free yoga classes, getting involved in charitable work and having yoga instructors wear Lululemon apparel” are ways to approach future opportunities for creating brand awareness and demand in global markets.

Business Environment: Recently Lululemon had strong sales growth but in order for Lululemon’s opportunities to continue growing, it needs to implement 4 new Strategies:
1) Increasing their number of stores and untapped marketshare in new geographic areas (as stated by Hutchins); Business Development. Also, increasing product lines and target markets for boy’s and men’s products.
2) Developing Fitness Centres for demonstration purposes in main stores with volunteers (Marketing Reputation).
3) Being more actively involved in Internet Marketing. Developing an application for Android and iPhone. (Brand image becomes more visible and presents improvements); “Lululemon’s Secret Sauce” article.
4) Involvement in mobile internet marketing will increase sales for next 5 years, as referenced by the article, “Marketing’s Five Year Plan”.
Threats: In case 1 and 2 there is the possibility for failure, but for case 3 which involves the presence of smart phone applications, Lululemon can improve their visibility online in a very fast way and there is no treat with this. In case 4, maybe it will not be effective as much as another kind of marketing. At this moment outlay for mobile internet marketing is still cheap vis-à-vis other kinds of marketing which is traditional marketing and internet marketing, according to “Brands Search for Higher Level of Reception”.

Global Environment: Retail store expansion is only in the United States, England and Australia. Europe will be the main core of global expansion. Despite this, all of the continents are important, but the main focus is on opening stores in the United State as potential buyers are there for the next 5 years. Brand awareness and marketing before starting an activity in every new region is essential. Expanding can be an excellent opportunity, but at the same time can have challenging parts like what happened recently. Lululemon’s gross margin dropped 40 basis points, due in part to investments in new product lines.

Works Cited

“Annual financials for Lululemon Athletica Inc.” Market watch The Wall Street Journal. 16 Jan. 2013. The Wall Street Journal Digital Network. 17 Jan. 2013 <http://www.marketwatch.com/investing/stock/lulu/financials>.

Ratner, J. “Credit suisse upgrades lululemon”. National Post (2012). <http://search.proquest.com/docview/927065695?accountid=11530>.

Freeman, Sunny. ”Lululemon shares close down 4.6% as Credit Suisse downgrades stock.” Canadian Press, The, 4 Jan. 2013 <http://www.canadianbusiness.com/business-news/lululemon-shares-fall-more- than-5- as-credit-suisse-downgrades-stock/>.

“424B3: lululemon athletica inc.” EDGAR Online-Prospectus and Proxies. 7 Jan. 2013. Article, COPYRIGHT 2013 COMTEX News Network, Inc.. News Provided by Comtex. <http://www.comtexnews.com>.

“Annual report pursuant to section 13 or 15 (d) of the securities exchange act of 1934 for the fiscal year ended January 30, 2011.” <http://secfilings.nasdaq.com/edgar_conv_html%2f2011%2f03%2f17%2f000095 0123- 11-026220.html#FIS_BUSINESS>.

Saaim, Palwasha “What Makes Lululemon, Lululemon?” The Motley Fool. 4 Sept. 2012. The Motley Fool’s blog network. 16 Jan. 2013 <http://beta.fool.com/palwashas/2012/09/04/what-makes-lululemon- lululemon/10707/>.

“Statistic Verification.” NAMASTA, YIAS, LiveStrong, Yoga Journal. July 2, 2012. <http://www.statisticbrain.com/yoga-statistics/>.

Costa, Silgia A., et al. "Use of sugar cane straw as a source of cellulose for textile fiber production." Industrial Crops & Products 42 (2013): 189+. Academic OneFile. Web. 21 Jan. 2013. <http://go.galegroup.com/ps/i.do?id=GALE%7CA300135785&v=2.1&u=humber&i t=r&p=AONE&sw=w>.

"Turning technology in to fashion." Europe Intelligence Wire 15 Nov. 2012. General Reference Center GOLD. Web. 16 Jan. 2013. <http://go.galegroup.com/ps/i.do?id=GALE%7CA309289189&v=2.1&u=humber&i t=r&p=GRGM&sw=w>.

Karimzadeh, Marc. "Michael Kors Gifts $1 Million To Create Scholarship At Fit." WWD 4 Dec. 2012: 3. General Reference Center GOLD. Web. 16 Jan. 2013. <http://go.galegroup.com/ps/i.do?id=GALE%7CA312086969&v=2.1&u=humber&i t=r&p=GRGM&sw=w>.

"Burberry goes digital; High-tech fashion." The Economist [US] 22 Sept. 2012: 76(US). Expanded Academic ASAP. Web. 16 Jan. 2013. <http://go.galegroup.com/ps/i.do?id=GALE%7CA302876765&v=2.1&u=humber&i t=r&p=EAIM&sw=w>.

Mitchell, Robert L. "The Art & Science of fashion: the combination of predictive analytics and social media is helping retailers anticipate the whims of fashion--and pick next seasons winners." Computerworld 12 Sept. Canadian Periodicals Index Quarterly. Web. 16 Jan. 2013. <http://go.galegroup.com/ps/i.do?id=GALE%7CA268313061&v=2.1&u=humber&i t=r&p=CPI&sw=w>.

“Excuse me, but my dress is ringing”. Toronto Star (2008). Jan 18, 2013. <http://web.ebscohost.com/ehost/detail?sid=04c26fee-38ba-4030- b03fb7d167f4b9a8%40sessionmgr14&vid=1&hid=19&bdata=JkF1dGhUeXBlPWl wLHVybCZzaXRlPWVob3N0LWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#db=rch&A N=6FP0478067359>.

McGrane, Sally. Time International (Canada Edition), 7/14/2008, Vol. 172 Issue 2, p41- 41. <http://go.galegroup.com/ps/i.do?id=GALE%7CA268313061&v=2.1&u=humber&i t=r&p=EAIM&sw=w>.

Bouw, Brenda, and Matt Hartley. "ZEN AND THE ART OF RETAILING." Globe & Mail [Toronto, Canada] 30 Nov. 2007: 96. Canadian Periodicals Index Quarterly. Web. 16 Jan. 2013.

Brennan, Margaret. “Lululemon Responds But Can They Go Beyond A Press Release?” CNBC.com (2007). 18 Jan. 2013. <http://www.cnbc.com/id/21821974/Lululemon_Responds_But_Can_They_Go_B eyond_A_Press_Release>.

Krashinsky, Susan. “Lululemon, Calvin Klein reach settlement on yoga pants.” Theglobeandmail.com (2012). 18 Jan. 2013. <http://www.theglobeandmail.com/globe-investor/lululemon-calvin-klein-reach- settlement-on-yoga-pants/article5489791/>.

“Lululemon to remove claims from seaweed clothing line.” CBCNews.ca (2007). 18 Jan. 2013. <http://www.cbc.ca/news/business/story/2007/11/16/lululemonseaweed.html>.

“Lululemon VitaSea Clothing.” Competition Bureau (2007). 18 Jan. 2013. <http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/02517.html>.

Mavin, Duncan. “Lululemon Eases Into Hong Kong; Yogawear retailer flexible over culture issue.” National Post (2008). 18 Jan. 2013. <http://search.proquest.com/docview/330797385/abstract?source=fedsrch&acco untid=11530>.

“Press, Statistics, Resources and Links.” Namasta.com (2013). 18 Jan. 2013. <http://www.namasta.com/pressresources.php#9>. “The United States Patent and Trademark Office.” USPTO.gov. 18 Jan. 2013. <http://search.usa.gov/search?utf8=%E2%9C%93&affiliate=web-sdmg- uspto.gov&query=lululemon&go=Go>.

Stoller, Jonathan. “Engaged staff deliver high ROI for Lululemon.” The Globe and Mail (2012).18 Jan. 2013. <http://search.proquest.com/docview/1151905061/abstract?source=fedsrch&acc ountid=11530>.

HUTCHINS, AARON. "Lululemon Stretches Out." Maclean's 125.35 (2012): 53. Canadian Reference Centre. Web. 20 Jan. 2013. <http://web.ebscohost.com.rap.ocls.ca/ehost/detail?sid=c0fd2396-c061-4e30- a7288bcffe233dcf%40sessionmgr111&vid=1&hid=123&bdata=JkF1dGhUeXBlP WlwLHVybCZzaXRlPWVob3N0LWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#db=rch& AN=79747063>.

Mattioli, Dana. “Lululemon's Secret Sauce.” Scarcity Built a $10.4 Billion Retailer -- but Will It Prevent Lulu From Growing?. Wall Street Journal [New York, N.Y] 22 Mar 2012: B.1. <http://search.proquest.com.rap.ocls.ca/docview/929443142?accountid=11530>.

“MARKETING'S FIVE-YEAR PLAN; Are you ready for the future? What's coming for marketing and how to prepare for it now." Advertising Age 8 Oct. 2012: 0020. Pop Culture eCollection. Web. 20 Jan. 2013. <http://go.galegroup.com.rap.ocls.ca/ps/i.do?id=GALE%7CA305064581&v=2.1& u=humber&it=r&p=SPJ.SP14&sw=w>.

"Brands search for higher level of reception." Marketing Week 5 Jan. 2012: 18. Pop Culture eCollection. Web. 20 Jan. 2013. <http://go.galegroup.com.rap.ocls.ca/ps/i.do?id=GALE%7CA276358510&v=2.1& u=humber&it=r&p=SPJ.SP14&sw=w>.

"This is the year to take mobile more seriously." Marketing Week 5 Jan. 2012: 7. Pop Culture eCollection. Web. 20 Jan. 2013. <http://go.galegroup.com.rap.ocls.ca/ps/i.do?id=GALE%7CA276358502&v=2.1& u=humber&it=r&p=SPJ.SP14&sw=w>.

“Digital's Big Trends: Mobile, Localization”. WWD: Women's Wear Daily [serial online]. January 7, 2013;205(4):1. Available from: Business Source Premier, Ipswich, MA. Accessed January 21, 2013.

Shaw, Hollie. “Lululemon continues worldwide expansion; Up to 15 countries”. National Post. 18 Jan. 2013. <http://search.proquest.com.rap.ocls.ca/docview/1223790293?accountid=1153>.

Kopun, Francine. “Lululemon prepares to take on the world: Athletic-wear innovator plans global expansion”. Toronto Star. Jan 18, 2013. <http://search.proquest.com.rap.ocls.ca/docview/1223479729?accountid=1153>.
Fig. 1. “CANADA UNEMPLOYMENT RATE.” TRADING ECONOMICS. STCA. 13 JAN. 2013. <http://www.tradingeconomics.com/canada/unemployment-rate>.
Fig. 2. “Lululemon athletica inc. Stock Quote & Summary Data.” NASDAQ. 15 Jan. 2013 <http://www.nasdaq.com/symbol/lulu>.
Fig. 3. Saaim, Palwasha “What Makes Lululemon, Lululemon?” The Motley Fool. 4 Sept. 2012 The Motley Fool’s blog network. 16 Jan. 2013 <http://beta.fool.com/palwashas/2012/09/04/what-makes-lululemon- lululemon/10707/>.

Fig. 1 Unemployment Rate (% per year)

Fig. 2 Lululemon’s Revenue and Gross Income

Fig. 3 Revenue Growth Comparison (In comparison to competition)

Similar Documents

Premium Essay

Lululemon Case Study

...Case Study- lululemon Ethics and Social Responsibility Executive Summary Founded in 1998, lululemon has become an extremely successful company. Over the last 12 years of operation, its mission is to improve health, make a difference in all the communities it is located in, and provide guests with quality products to help them live healthy lives. Currently, lululemon still strives to make a difference in each community through the Community Legacies Program. Plans for expansion are also in effect, and its economic responsibilities are continually being met by the income generated each year. Social Responsibility is the backbone of lululemon. It presents many positive aspects for the company such as maintaining a positive image within society, however it may result in potential negative outcomes like possible profit loss. Strategically, lululemon uses non-traditional and unique marketing and business schemes. For example, lululemon relies on social activities for product promotion rather than typical ad campaigns such as print and/or television media. The next step for lululemon is to encourage people to bring families to the in-store yoga classes to better find a balance between work, family, and healthy living, together. Issue/Problem Statement lululemon athletica's main goal is to provide their guests with products that will help them live long and healthy lives. They ensure quality in their products, as well as recognize customer needs and adapt to meet those needs...

Words: 1603 - Pages: 7

Premium Essay

Lululemon Case Study

...Case study -2 Submitted by: Brinda Shah Khushali Salehkar Kethrina Piga. Five competitive forces Bargaining power of the suppliers * Bargaining power of the suppliers is low * As lulu lemon has 47 manufacturers for its fabric * High competitions among the suppliers which reduce the cost of product to maintain the position * They can easily switch from one supplier to another for their fabric Bargaining power of the buyers. * It is high * Customer has many option to switch to low cost products. * Easily switch to the other brand New entry barriers * It's moderate in industry * There are already many players in industry like Nike, under armour which mainly focus on different market which is outdoor game like football, basketball which is men’s wear. * Lulu lemon is basically for the women wear. There are many players who design for women like Lucy, athleta, Gap, Bebe but they for sports wear not for yoga appeal. Rivalry among sellers into the industry * Bigger brand has more influence into the customer * Brand image play bigger role customer buy product because of brand name * Continuously innovation and new technology updates product which is similar to the other brands * Number of stores effect to increase sales and capture the market among the industry Substitute products * Substitute products are high * Customer...

Words: 1606 - Pages: 7

Premium Essay

Lululemon Case Study

...Lululemon is a yoga inspired Canadian athletic apparel company. It produces stylish athletic clothing and accessories for women, men and female youth. (Soni, 2014) Educated young women between the ages of 25-34 are Lululemon's primary target market. The company’s goal is to bring in customers who have a higher income to purchase their merchandise. These women work towards or have a balanced, healthy lifestyle between their careers, family, and the gym. (araccon, 2012) Lululemon's secondary target market would be male and female youth. The generation of the millennials is Lululemon's current target market. This gives Lululemon an advantage because millennials typically do not know how to save their money, they end up spending most of their money on activities, events or eating out. They are outspending the older generations on items that aren't necessary. They spend about 18.5% of there money on hobbies and clothing (Rapier, 2017). According to Elkins article, sixty-nine percent of millennials spend their money on clothes they don’t necessarily need (2017)....

Words: 542 - Pages: 3

Free Essay

Lululemon Athletica Case Study 2014

...Operation Management Lululemon Athletica April 9, 2014 The Lululemon Manifesto Lululemon Athletica is a yoga inspired athletic clothing company founded in 1998 by Chipl Wilson. This clothing company has become a retailing phenomenon in Canada with nearly 300 stores. With Lululemon tapping into the underserved women demographic it isn’t hard to see why people are willing to pay $100 for yoga pants or $60 for a tank top of good quality. This has helped drive sales up giving it a rocketing stock price and steadily increasing market share (1). All this has been done with little advertising but through offering quality products and the word of mouth of satisfied customers. Lululemon has since branched off to offer a wide variety of men’s clothing and running gear focusing more on people who are working out and running than just those women doing yoga. Lululemon is growing fast in Canadian cities and it’s not a surprise to see they have many stores in some of the best locations available. Here in Toronto Lululemon has a thriving store located in the heart of downtown in the Eaton Center shopping complex. This store is very impressive and helps attract a larger customer base by locating itself in an area where the amount of foot traffic is tremendous. The Eaton center is unlike other shopping centers, its a large building located in the heart of the largest city in Canada. Located between two subway stops and countless office and apartment buildings it really is one of a...

Words: 2826 - Pages: 12

Free Essay

Role of Power

...contemporary organizational issue you find intriguing. Use one field site or example for the entire paper. Also, be explicit about the level issue. For example, if you are using the concept of personality then it is an individual level issue. A list of concepts and their related levels is provided in a separate document. Focus of paper-related requirements: Outline: Submit a formal outline for your paper, complete with references. The purpose of the outline is to help you organize your content, which also results in increased clarity, improved logic, and better structure of the paper. There may be adjustments from this document to your final paper, but at this stage the paper should not require major revisions. Final Paper: Use a case study format for the structure of your paper. Identify and analyze issues using course concepts, and propose recommendations for the organization you are focusing on. Use of course concepts 1. Use a minimum of 8 concepts for the paper. Include a list of the concepts you used at the beginning of the paper. 2. Briefly define each concept you use within the text (a paragraph or two). 3. For each concept, write a diagnosis at one level (e.g., the person level). For example, you might write “The employee misses work frequently due to stress from conflict with her supervisor.” Note, stress and conflict would require definitions.) 4. For each concept, write a solution or solutions. Identify the level(s) you addressed in Step 2...

Words: 594 - Pages: 3

Premium Essay

Ungs2050

...Calendar Overall for Case-Study Presentation & Mid-Term Exam – MGT 4760 (Strategic Management) Sem 1, 2012/2013 Sec 8 (M-W) No. | Week | Topics | Class Day | Date | Schedule | Details | | 1 | Chapter 1: The Nature of Strategic Management | 1- Mon 2- Wed | 10/912/9 | | | | 2 | Chapter 2: The Business Vision and Mission | 3- Mon 4- Wed | 17/919/9 | | | | 3 | Chapter 3: The External Assessment | 5- Mon 6- Wed | 24/926/9 | | | | 4 | Chapter 4: The Internal Assessment | 7- Mon 8- Wed | 1/103/10 | Quiz 1 (Chapter 1.2.3) | | | 5 | Chapter 4: The Internal Assessment | 9- Mon 10- Wed | 8/1010/10 | | | | 6 | Chapter 5: Strategies in Action | 11- Mon 12- Wed | 15/1017/10 | | | | | BREAK(22/10 – 28/10) | 13- Mon 14- Wed | 22/1024/10 | | | | 7 | Chapter 5: Strategies in Action | 15- Mon 16- Wed | 29/1031/10 | Case Presentation Session 1Case Presentation Session 2 | Group 1:L: Lia Hilaliah (Case Study 3)Group 2:L: Mas Syairah bte Mohamad (Case Study 5) | | 8 | Chapter 6: Strategy Analysis and Choice | 17- Mon 18- Wed | 5/117/11 | | (Mid-Term Exam 7/11 Wednesday)Seminar Room 1.1 | | 9 | Chapter 6: Strategy Analysis and Choice | 19- Mon 20- Wed | 12/1114/11 | Case Presentation Session 3Case Presentation Session 4 | Group 3:L: Mohamed Sheikh (Case Study 9) Group 4:L: Izzati Nor binti Salleh (Case Study 14) | | 10 | Chapter 7: Implementing Strategies: Management and Operations...

Words: 418 - Pages: 2

Premium Essay

Ob, Arctic Minings Consultants, Case Study

...ARCTIC MINING CONSULTANTS Case Synopsis Arctic Mining Consultants is a mining company that deals with mineral exploration. In this case study, the project given is staking 15 claims in Eagle Lake, Alaska. The project Manager was Tom Parker, who has a wide experience and specialized knowledge in all nontechnical aspects of mineral exploration. He is a geological field technician and field coordinator for Arctic Mining Consultants. He assigned his previous field assistants John Talbot, Greg Boyce and Brian Millar to help him complete the project. The job required them to stake at least 7 lengths each day in order to be completed on time. However, the whole team has became very tense and agitated, especially Tom Parker, as the deadline was just around the corner and there’s still many to be finished within the limited time. The problem became worse with the way Tom managed and treated his team. The only motivation to the team was the $300 bonuses promised by the company when the job is done on time, otherwise, they might wished to give up already. This happened because working as a field assistant and in long-working hours only giving them low wages, which is considered unreasonable compared to what they have to do. During the eight hard days, everything had actually proved the strengths and weaknesses of each of the team members, including Tom. Case analysis symptoms 1) What symptom(s) exist in this case to suggest that something has gone wrong? The symptom(s) to suggest...

Words: 2346 - Pages: 10

Premium Essay

Case Study Sample

...Running head: CASE STUDY XYZ Case Study XYZ: An Examination of Project Procurement Management Practices Group 12 John Doe Jane Smith Bobbie Sue University of Maryland University College Project Procurement Management, Semester XXXX, Section XXXX Professor Stephen R. Guth MMMM DD, YYYY [No Abstract or Introduction required for this assignment] The Inception Phase Rating Scale: 5—Excellent, 4—Very Good, 3—Good, 2—Poor, 1—Very Poor |Project Management Area |Inception Phase | |Scope Management | | |Time Management | | |Cost Management | | |Quality Management | | |Human Resource Management | | |Communication Management | | |Risk Management | | |Procurement Management | ...

Words: 804 - Pages: 4

Premium Essay

Organizations Conflicts

...policy. 2) Employee conditions: a. Lack of motivation  b. Compensate for low wages by over indulgence of free food allowance c. High turnover rate due to availability of high application rates. d. Employees are mostly college and high school students e. Lack of respect for managers. f. No incentive to increase motivation. In the case study Perfect Pizzeria, the area supervisor has many problems that need his attention. The largest appears to be the organization. In this case study I will assume that the area supervisor has the authority to affect change within his organization (i.e. he is the franchise owner). Being in an area with few job opportunities should give him the perfect opportunity to recruit bright, ambitious, and motivated people to staff his pizzerias. How can the area supervisor change his organization to achieve a more fluid corporate culture? I think this change can be achieved by human resource changes, structure changes, motivational changes, and reward for good performance as well as accountability for poor performance. Each one of these areas will require a change from the corporate level. For the sake of my case study I am going to assume that the area supervisor (franchise owner) can lobby to achieve this change within the organization. The first area to look...

Words: 445 - Pages: 2

Free Essay

Why Financial Intermediaries Exist

...letters in industry or for a class, knowing your purpose and audience will help determine what information to include. Generally, business letters follow a particular format, although your instructor or company may require you to use alternative formats. This guide provides writers with an introduction to writing business letters. Case Studies: This guide examines case studies, a form of qualitative descriptive research that is used to look at individuals, a small group of participants, or a group as a whole. Researchers collect data about participants using participant and direct observations, interviews, protocols, tests, examinations of records, and collections of writing samples. Starting with a definition of the case study, the guide moves to a brief history of this research method. Using several well documented case studies, the guide then looks at applications and methods including data collection and analysis. A discussion of ways to handle validity, reliability, and generalizability follows, with special attention to case studies as they are applied to composition studies. Finally, this guide examines the strengths and weaknesses of case studies. Desktop Publishing: Desktop publishing is the process of laying out and designing pages with your desktop computer. With software programs such as PageMaker and Quark Xpress, you can assemble anything from a one-page document to a...

Words: 795 - Pages: 4

Premium Essay

Brussels and Bradshaw

...Brussels and Bradshaw In response to the case study, Brussels and Bradshaw is a well-established financial institution that offers their clients competitive and innovative solutions for their community and work environments. The banking institution offers a summer internship to bright and driven individuals. The internship includes 14 weeks of very intense training and long hours. Interns are paid $20,000 for the contract. During the screening process, out of all the possible candidates Audrey Locke was selected. Audrey has some experience as an assistant, assurance analyst and financial planning analyst. Brussels and Bradshaw is operating in more than 25 countries globally; this case study takes place in Toronto. Many behavioral issues in the Brussels and Bradshaw institution are unprofessional and stressful. Job stress is defined as feeling one’s capabilities, resources, or needs that do not match the demands or requirements of the job (Hitt, Miller, & Colella, 2011 p. 249). Working 70 and 80 hours per week or possibly 120 hours will put a major burden on anyone, especially someone new to the working environment. Audrey is excited with her internship and very eager to learn. She is assigned a mentor and buddy by the business development manager, Kelly Richards. Kelly has 10 years of experience. Although associates consider her human resources, Kelly’s job is strictly administrative. Audrey is never introduced to her mentor and her buddy, Christine Page is very...

Words: 509 - Pages: 3

Premium Essay

Coach Purses

...Business case studies determine and define the primary issues that a company faces in the modern world market. A well designed business case study can provide a detailed contextual analysis of limited conditions and their horizontal relationships to other entities. In the case of Coach, they are an international clothing accessory company with a reputation of making pristinely handcrafted items with unique designs and a label that represents over seventy years of craftsmanship. In order to fully understand Coach’s business model, empirical data must be collected and analyzed to include the historical and current financial statistics, an in-depth analysis of the company overall, an analysis of the company’s business model, and finally current issues and future forecast that affect the longevity of the enterprise. By studying the history of Coach, both investors and those with an interest in the company can gain insight into key factors that motivate company decisions. Background/History The history of Coach starts in 1941 in a small family run leather workshop with six primary artisans in Manhattan that had skills passed down from generation to generation. It was not long until leather good become sought after for their high quality and workmanship. Through the guidance of the longtime and current CEO, Lew Frankfort, Coach expanded their business from just 6 million dollars 30 years ago to current sales exceeding 3.6 billion dollars. (Coach, 2012) From 1941 to present, the...

Words: 1026 - Pages: 5

Premium Essay

Muller Case Study

...Case Studies and Exercises Lecture 2. The Rise of Multinational Companies Case: MUELLER: China Bound? (A), (B) and (C). (308-358-1, 308-359-1 and 308-360-1). Discussion Questions: 1. What are the primary ownership advantages of Mueller? 2. What are the major ways in which Mueller could serve the China market? 3. What are their primary advantages and disadvantages?? 4. If Mueller decided to invest in China, what would be the main functions of its subsidiary? 5. How could the risks involved in the FDI to China be managed? Lecture 3. The Myth of the Global Company Case: Lafarge: From a French Cement Company to a Global Leader (304-019-1) Discussion Questions: 1. What are the main characteristics of Lafarge’s internationalisation strategy and competitive competences and how do these differ from those of other cement companies such as Cemex and Holcim? 2. What were the assumptions underlying Lafarge's strategy and how justified were these? 3. To what extent is Lafarge a French company with foreign operations, as distinct from a global MNC, and how is it likely to develop as a MNC? 4. What are the implications of Lafarge’s growth for the internationalisation of other French firms? Lecture 4. Competing Capitalisms in the 21st Century Case: Messier's Reign at Vivendi Universal (9-405-063) Discussion Questions: 1. What was Messier's strategy in transforming CGE into Vivendi, what assumptions was it based on and how justified were these? 2. What does this transformation reveal about the...

Words: 961 - Pages: 4

Free Essay

Research Case Study: Vodafone's Youth Market

...Research Case Study: Vodafone's Youth Market | | INTRODUCTION This case study will explain how the highly competitive telecommunications market lead Vodafone to set up an on-going 'panel' of respondents to give them a greater understanding of the youth market. THE CLIENT Vodafone is probably the biggest success story of the telecommunications market, becoming a household name with a penetration of 29% (TNS Telecoms panel Q3 2001) of the mobile phone market. Vodafone's media and planning agency, OMD UK plays an important strategic role in terms of researching the commercial market. THE CHALLENGE Operating in such a highly competitive industry meant that Vodafone had to look at new ways of researching how it could best profit from the hugely competitive youth market. The youth market is defined as anyone aged between 16-24 years old. Currently 90% of all 16-24 year olds own a mobile phone in the UK, amounting to 6.1m people in the UK. THE SOLUTION OMD UK, along with 2CV Research, recruited a panel of volunteers who receive monthly questionnaires over a long-term period in order to build up a profile of habits, attitudes and opinions of the young Vodafone user. The panel is made up of 200 respondents, all of whom must have an email address and a mobile phone (this is 85% of the youth market), and is maintained by 2CV. Questions sent out every month cover a whole range of areas, not just telecommunications. The idea is to build a very comprehensive picture of...

Words: 841 - Pages: 4

Premium Essay

Ac 505 Case Study I

...Case Study I Materials purchased $325,000 Direct Labor $220,000 Sales $1,350,000 Gross Margin 30% Cost of Goods Available for Sale $1,020,000 Prime Costs $545,000 Manufacturer Overhead 65% of Conversion cost Direct Materials $325,000 Beginning Inventory numbers: Raw Materials $41,000 Works in Process $56,000 Finished Goods $35,000 Formulas: Prime cost = Direct Materials cost + Direct Labor cost Conversion cost = Direct Labor cost + Manufacturing overhead cost (65% conversion) Prime cost = 325,000 + $220,000 545,000 ( Data given) Trying to get to the Conversion cost. Direct labor = 220,000 = 35% of conversion costs = 220,000/.35 = 628,571.42 Manufacturing Overhead = 628,571 - 220,000 = 408,571 Prime cost = direct material cost + 220,000 545,000 = direct material cost + 220,000 545,000 – 220,000 = 325,000 Direct material cost = 325,000 Gross Margin = 30% of $1,350,000 = 405,000. $1,350,000 – 405,000 = 945,000 Ending balance finished goods = 945,000 Cost of Goods Available for Sale $1,020,000 - Finished Goods Inventory (Beginning) 35,000 = Cost of Goods Manufactured $985,000 Cost of Goods sold: Beginning balance finished goods $ 35,000 + Cost of Goods Manufactured $985,000 Goods available for sale $1020,000 - Ending balance finished goods 945,000 Cost of goods sold $ 75,000 Manufacturing Costs: Direct Materials $325,000 ...

Words: 328 - Pages: 2