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M-Core Problem Solution

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Running head: PROBLEM SOLUTION: M-CORE

Problem Solution: M-Core
University of Phoenix

Problem Solution: M-Core Hoping to expand its operations to a new 90-acre facility, M-Core finds itself in conflict with local landowners who are unwilling to sell the homes necessary for the full expansion. According to Wilmot & Hocker (2007), “Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals” (Chapter 1). M-Core and the homeowners are in conflict because they are interdependent. According to Wilmot & Hocker (2007), “Conflict parties engage in an expressed struggle and interfere with one another because they are interdependent. Each person’s choices affect the other because conflict is a mutual activity” (Chapter 1). M-Core has the opportunity to build strong community ties if this conflict can be resolved peacefully. The mayor of the small town hopes to see his community grow and feels that the M-Core expansion provides a great opportunity to do just that.

Describe the Situation
Issue and Opportunity Identification M-Core is having troubles resolving the conflict with the landowners that are holding out. This is having a significant impact on the progress of the expansion process. Amidst all of the negotiations and the surrounding tensions, M-Core has many opportunities at hand as well. First, M-Core can build community relations through successful resolution of this conflict, provided that they can find a peaceful solution acceptable to all. According to Dana (2001), “Despite my quibbles with their approach, I credit Bush and Folger for challenging the widely held assumption among mediators that mediation in the workplace is, at its core, a problem- solving process and for placing the emphasis on building

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