...production-oriented strategy lead M&S to gain immense market share and strong brand loyalty however, this could only take them so far. In a market place where retailers were moving to a more consumer-oriented strategy, M&S struggled. Unable to provide fashion conscious clothing that the younger consumers desired, it lost significant market share and became known only for its good underwear and clothing targeted at older conservative women (Flynn, 1998). Today the company is trying to vigorously recapture their market by being more consumer-oriented and aware of their competition. They are taking measures to understand and listen to what their customers want and also to realize that the customer has evolved from when they started out in the industry. They have put in place several new strategies to appeal to the new consumer. From campaigns with noted celebrities, to striving to be the world’s first GREEN retailer, supplying fair trade products and being the conscious Corporate Social Responsible Company (Corporate.Marks and Spencer, 2011). M&S was recently ranked 5th in the top 10 UK retailers for 2010-2011 (Retail week, 2011) and acknowledged as a “top family brand” for 2011 by ad agency Isobel and Yougov (Baker & Costa, 2011). This is an exciting time for the M&S marketing team as they strive to appeal to new segments while ensuring that they do not alienate their current base of loyal customers. As this report will show, the current core M&S consumers are affluent...
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...The (un)Official United States History Cram Packet This is not intended as a substitute for regular study ……. But it is a powerful tool for review. 1494: Treaty of Tordesillas – divides world between Portugal and Spain 1497: John Cabot lands in North America. 1513: Ponce de Leon claims Florida for Spain. 1524: Verrazano explores North American Coast. 1539-1542: Hernando de Soto explores the Mississippi River Valley. 1540-1542: Coronado explores what will be the Southwestern United States. 1565: Spanish found the city of St. Augustine in Florida. 1579: Sir Francis Drake explores the coast of California. 1584 – 1587: Roanoke – the lost colony 1607: British establish Jamestown Colony – bad land, malaria, rich men, no gold - Headright System – land for population – people spread out 1608: French establish colony at Quebec. 1609: United Provinces establish claims in North America. 1614: Tobacco cultivation introduced in Virginia. – by Rolfe 1619: First African slaves brought to British America. 15. Virginia begins representative assembly – House of Burgesses 1620: Plymouth Colony is founded. - Mayflower Compact signed – agreed rule by majority • 1624 – New York founded by Dutch 1629: Mass. Bay founded – “City Upon a Hill” - Gov. Winthrop - Bi-cameral legislature, schools 1630: The Puritan Migration 1632: Maryland – for profit – proprietorship 1634 – Roger Williams banished from Mass. Bay Colony 1635:...
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...Freedom Riders John Smith HIS/145 September 17, 2014 Freedom Riders Journal entry December 12th 1961: It has been difficult living in the era that we do. Being an African American in Alabama is not the life I had envisioned for myself. The benefit of going to college, which is handed to white people, is often unobtainable for the black person. I have always known I was destined to do something more with my life. The Jim Crowe laws constantly remind me that I am not an equal to those around me. Last year 1960, the Supreme Court ruled that those very laws are illegal. Shortly after those rulings my sister took part in a sit-in at a drug store, which led to that store changing its policy. Later she met Ella Baker an SCLC activist and was invited to a conference at Shaw University in Raleigh in April 1960. That conference led to the creation of the Student Nonviolent Coordinating Committee. That committee took nonviolent actions ever more forward by organizing freedom rides. This was a direct challenge of segregation on interstate busses as the Constitution protected interstate commerce. Inspired by my sister’s actions I have made up my mind to join those people. To stand up and stand out in order to see that discrimination comes to an end. There are some 400 freedom riders putting the Supreme Court ruling to the test. We often go in inter-racial teams from somewhere North in to the Segregated South. Essentially backed by Boynton v. Virginia, (1960) ruling that segregation...
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...John Smith C257 Task 1 Data aggregation as it pertains to healthcare is the collection of health data from individual health records that are then grouped into a collective database that can be further analyzed and used for research. This data does not identify individual patients, but instead focuses on groups of patients which are then used for research purposes such as finding linking factors that could be the cause of certain illnesses. Also by having multiple sources for this data allows more statistical validity when determining these factors. Data aggregation is not only beneficial in this aspect, but can also be used to improve consumer transparency by allowing patients access to provider quality evaluations through multiple different sources. Although data aggregation can be beneficial for future and present healthcare issues, it is not without its faults. For instance in order to have a truly unified database, it would take multiple companies and industries working together to make this happen. Also at this point the suspicion about data aggregation and how it will ultimately be used is still an issue. In an article by Regan and Randall-Lewis (2008) there is a question posed “Is data being used to either reform the healthcare system or “out think” your rivals?” which asks whether this data will be used to find health trends that will lead to the betterment of society’s healthcare or the financial gain of a company. Lastly the security risks involved with having...
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...Start with classical architetcure in oxford, and why it took so long to happen Education presentation, vs. a fun presentation Thought I’d do everyone a favor The twisted tales of of Alice in Wonderland ( secrets and mysteries reveiled) If I can talk for 10 minutes about anything, I’ll have more fun taking about this - like it because you can see it when you’re 4 and then you’re see it when you’re an adult and it’s a completely different story History Lewis Carroll (scandal) Characters History Class Disney vs. lewis carroll Its all about the drugs ( wasn’t sure if I should be mentioning this funny cuz im at Berkeley and that’s the first thing that ppl think about when I tell them I go there) Iceskating bow Synopsis, a girl who’s bored, then a white rabbit comes and she chases him down a rabbit hole and falls into wonderland: a world of fantasy and nonsense Lewis Carroll- real name was Charles real name Charles Lutwidge Dodgson ( after messing with latin , got Lewis Carrol) Birthplace 1832: Daresbury in Cheshire, the third of 11 children , poor living situation (with such a large family) dady was a revered. He’d help his overworked mother by entertaining his brothers and sisters- this is where he got a lot of ideas for his wonderland characters. You’ll see that a lot of the characters in the book had been inspired from his childhood and time in Oxford There were a couple of things he loved: telling stories, hot summer days, and...
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...What Do Faculty Need? Academic Library Resources and Services That Increase Research Productivity1 Ethelene Whitmire Abstract This paper describes a theoretical model of the relationship between faculty research productivity and academic library resources and services and a proposed empirical study that will reveal which academic library resources and services contribute to increased faculty research productivity. Introduction According to the latest available figures from the National Center for Education Statistics (NCES) Academic Library Survey (ALS), during the fiscal year 1998 the 3,658 academic libraries in the United States spent a total of $4.6 billion dollars on operating expenditures, held a total of 878.9 million volumes in their collections, and had 175.4 million circulation transactions (U.S. Department of Education, 2001). What is the impact of these figures on faculty research productivity? Higher education institutions have to make decisions about the allocation of limited funds among a number of programs. Academic library administrators need to be able to make a case to Ethelene Whitmire is Assistant Professor at the School of Library and Information Studies, University of Wisconsin (Madison), email: ewhitmire@facstaff.wisc.edu. &'%$$"# !¥£¨©§¤¥¦£¤¡¢ institutional decision makers and education policy makers in order to determine appropriate levels of funding and be able to make more informed decisions about the distribution of the allocations...
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...Name: Instructor: Course: Date: American Civil Rights Movement Introduction The American Civil Rights Movement was a mass protest movement which was against discrimination and racial segregation in southern United States. The American Civil Rights Movement came into national prominence during the period of mid-1950s. The roots of this movement can be traced to the era of African slaves where their descendants started resisting racial oppression and they also advocated for the abolishment of slavery. This effectively led to the American slaves being emancipated due to the Civil War and they were also granted vital civil rights. These civil rights were granted during the Fourteenth and the Fifteenth amendments were done to the US Constitution. There were also continued struggles during the following century to effectively secure federal protection in regard to the granted rights (Green and Harold, 03). These struggles used various ways to express what they actually wanted by use of nonviolent protests. It was during the periods of between the 1950s and the 1960s when the civil rights movements attained the abolishment of race discrimination in public facilities in the south that they were more motivated to continue with their struggles. This was a breakthrough since they had achieved the equal-rights legislation basically for the African Americans. This was a humongous achievement since the 1865-1877 periods that was referred to as the Reconstruction period. The passage...
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...Collaboration. Published by John Wiley & Sons, Ltd. TABLE OF CONTENTS HEADER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ABSTRACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PLAIN LANGUAGE SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SUMMARY OF FINDINGS FOR THE MAIN COMPARISON . . . . . . . . . . . . . . . . . . . BACKGROUND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OBJECTIVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . METHODS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DISCUSSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AUTHORS’ CONCLUSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ACKNOWLEDGEMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . REFERENCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHARACTERISTICS OF STUDIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DATA AND ANALYSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Analysis 1.1. Comparison 1 ANY FORM OF PSYCHOEDUCATION vs STANDARD CARE, Outcome 1 Compliance:...
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...CH 4510: CRE Lab Cyclic Voltammetry \ Aim: To become familiar with using an electrochemical potentiostat To determine the concentration of potassium ferricyanide, K3Fe(CN)6 in an unknown solution using cyclic voltammetry and analyzing the current vs potential graphs Apparatus Required: Potentiostat and electrodes Nitrogen gas for mixing Test tubes Standard flask Reagents required: KNO3 solution 10mM K3Fe(CN)6 solution Theory: Cyclic Voltammetry: Cyclic Voltammetry (CV) is an electrochemical technique which measures the current that develops in an electrochemical cell under conditions where voltage is in excess of that predicted by the Nernst equation. Cyclic voltammetry (CV) is perhaps the most versatile electro-analytical technique for the study of electroactive species. Its versatility dined with ease of measurement has resulted in extensive use of CV in the fields of electrochemistry, inorganic chemistry, organic chemistry and biochemistry. Cyclic voltammetry is often the first experiment performed in an electrochemical study of a compound, biological material, or an electrode surface. The effectiveness of CV results from its capability for rapidly observing the redox behavior over a wide potential range. The resulting voltammogram is analogous to a conventional spectrum in that it conveys information as a function of an energy scan. Instrumentation: The main components of a Cyclic Voltammeter are the Reference electrode...
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...RESEARCH 2015 R E S E A R C H , 2 015 The Doctoral Programs at Harvard Business School educate scholars who make a difference in the world through rigorous academic research that influences practice. More than 140 strong, HBS doctoral students represent diverse backgrounds, degrees, undergraduate schools, and disciplines includ— ing economics, engineering, mathematics, physics, psychology, and sociology. They examine the most critical issues in business management through rigorous research, creating and disseminating new knowledge as the next generation of thought leaders. By the time they graduate, students will have authored and co-authored publications with faculty members, who often become important mentors, colleagues, and collaborators. ACCOUNTING AND MANAGEMENT Chattopadhyay, Akash , Matthew R. Lyle, and Charles C.Y. Wang. “Accounting Data, Market Values and the Cross-Section of Expected Returns Worldwide.” Working Paper, April 2015. (Revise and resubmit to Journal of Accounting and Economics.) Gow, Ian D., Sa-Pyung Sean Shin, and Suraj Srinivasan. “Activist Directors: Determinants and Consequences.” HBS Working Paper 14-120, June 2014. Gow, Ian D., Sa-Pyung Sean Shin, and Suraj Srinivasan. “Consequences to Directors of Shareholder Activism.” HBS Working Paper 14-071, February 2014. Ioannou, Ioannis, Shelley Xin Li, and George Serafeim. “The Effect of Target Difficulty and Incentives on Target Completion: The Case of Reducing Carbon Emissions.”...
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...Human Resource Management Review 16 (2006) 139 – 154 www.socscinet.com/bam/humres Talent management: A critical review Robert E. Lewis ⁎, Robert J. Heckman Personnel Decisions International, USA Abstract If the volume of literature in the popular and practitioner press is any guide, practitioners in the field of human resources are now primarily in the business of talent management. But what is talent management and what basis does it have in scientific principles of human resources and management? In this paper we address this question by reviewing problems with the definition of talent management and the lack of data supporting many practitioner claims. We then outline research that supports a systemsoriented definition of talent management that focuses on the strategic management of talent. We then outline future avenues of research to further develop the field of talent management and tie it more closely to the large volume of work in strategic human resources management. © 2006 Elsevier Inc. All rights reserved. Keywords: Talent management; Strategic Human resources; Organization A casual review of the trade and popular literature on the topic of “talent management” (TM) would certainly lead one to conclude it is a popular and growing field. A search on the phrase “talent management hr” in late 2004 using a popular internet search engine yielded over 2,700,000 hits. One year later a search on the same term yielded over 8 million hits. Given the number of consulting...
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...------------------------------------------------- The Last of the Mohicans (1992 film) From Wikipedia, the free encyclopedia The Last of the Mohicans | Theatrical Poster | Directed by | Michael Mann | Produced by | Michael Mann Hunt Lowry James G. Robinson | Written by | Michael Mann Christopher Crowe | Starring | Daniel Day-Lewis Madeleine Stowe Jodhi May | Music by | Trevor Jones Randy Edelman | Cinematography | Dante Spinotti | Editing by | Dov Hoenig Arthur Schmidt | Studio | Morgan Creek Productions | Distributed by | 20th Century Fox (USA & Canada) Warner Bros. (International) | Release date(s) | * September 25, 1992 | Running time | 117 minutes | Country | United States | Language | English French Mohawk Huron | Budget | $40 million | Box office | $75,505,856 (United States)[1] | The Last of the Mohicans is a 1992 historical epic film set in 1757 during the French and Indian War and produced by Morgan Creek Pictures. It was directed by Michael Mann and based on James Fenimore Cooper's novel of the same name and George B. Seitz's 1936 film adaptation, owing more to the latter than the novel. The film stars Daniel Day-Lewis, Madeleine Stowe, and Jodhi May, with Russell Means, Wes Studi, Eric Schweig, and Steven Waddington in supporting roles. The soundtrack features music by Trevor Jones and Randy Edelman, and the song "I Will Find You" by Clannad. The main theme of the film is taken from the tune "The Gael" by Scottishsinger-songwriter Dougie...
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...advertising in enhancing unaided recall was found to persist over a one-week delay. Creativity is arguably a very important component of advertising. Advertising agencies pride themselves on industry awards, which are often focused more on the creativity of the advertising than brand performance. Past research on the topic has ranged from focusing on formulaic scales of creativity (e.g., Barron 1988; Kneller 1965; White and Smith 2001) to discussing creative strategy in holistic terms (e.g.. Bell 1992; Blasko and Mokwa 1986). A small number of empirical studies of creative advertising have been completed (e.g., Ang and Low 2000; Kover, Goldberg, and James 1995; Kover, James, and Sonner 1997; Pieters, Warlop, and Wedel 2002; Stone, Besser, and Lewis 2000; White and Smith 2001), but the studies, while individually interesting, taken as a whole, have not portrayed a particularly cohesive or comprehensive understanding of creative advertising. As one...
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...The impact involving the most influential Power in Society Brew Watts WGU GKE1 Themes in U.S. and World History GKE1: task 2 July 01, 2013 The impact involving the most influential Power in Society Nelson and a Human Movement One of the two most significant influences of Nelson Mandela on society involves him as one of 20th Century’s most dedicated human rights activists who fought for the movement of Anti-apartheid / Reformation and social change within world history. At the age of 9, after the death of his father, he began learning the role and qualities of a consensus leader under the guardianship of Jongintaba Dalindyebo of the powerful Thembu Regent. He later attended the Methodist primary and secondary institutions modeled after British schools at which he was introduced to western cultural values; he later received a B.A in correspondence at the University of South America and also a B.S in law from the University of Witwatersrand. In 1944 the African National Congress (ANC) was establish. He became their key negotiator, beginning his life’s journey of promoting the eradication of Apartheid in a nonviolent manner and establishing equal opportunities’/ privileges’ of all individuals in South Africa. He stood for the abolishment of the 1948 Afrikaner-dominated National Parties policy which allowed South Africa’s racial segregation that classified individuals according to their racial groups which banned them from living together, dictated where one could...
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...| | | | TABLE OF CONTENTS EXECUTIVE SUMMARY 3 INTRODUCTION 4 OBSERVATORY RESEARCH AT M&S 6 THE PROCESS DESIGN AT MARKS & SPENCER 6 PROCESS MAPPING 6 THROUGHPUT EFFICIENCY 10 THE LAYOUT OF THE STORE 12 ISSUE ARISING FROM CUSTOMERS’ SURVEY: THE STORE LAYOUT 12 M&S STORE LAYOUT IN BRIGHTON – A FUNCTIONAL LAYOUT 13 DISTANCE TRAVELLED IN M&S BRIGHTON 15 WHAT IF THE LAYOUT WAS CHANGED? 18 RECOMMENDATION 20 IMPLENMENTATION PLAN 21 BIBLIOGRAPHY 23 APPENDIX 1: 25 APPENDIX 2: 26 APPENDIX 3: 35 APPENDIX 4: 38 APPENDIX 5: 40 EXECUTIVE SUMMARY This report examines the daily Operations Management at Marks and Spencer (M&S) Brighton. Due to the poor performance of the clothing side, the company’s revenue has decreased by 6.8% in the past three years while the other retailers have been enjoying increasing profitability levels (WEARDEN, G, 2013). In order to analyse the reason behind deteriorating sales, the report would use a number of Operation Management techniques and practical observation to investigate one of M&S’s stores located in Brighton with regard to its daily operations and store layout. While also suggesting recommendations and an implementation plan that could help M&S improve its performance and efficiency of its in-store operations. INTRODUCTION Mark and Spencer (M&S) is one of the UK’s leading retailers with over 731 stores across the UK that sell stylish, high quality, great...
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