Magnetic Toys Can Hurt
The major problem with Mega Brands is with the safety of the children that play with the toys. Magnets fall off of the toy and children swallow the magnets which can cause stomach flu like symptoms and has even caused one child to die. Another problem is Mega Brands refusing to cooperate with the U.S. Consumer Products Safety Commission. According to CPSC.com, “The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency's jurisdiction. The U.S. Consumer Products Safety Commission is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children.” The U.S. Consumer Products Safety Commission has a job to do as well as Mega Brands. From one business to another, Mega Brands should have responded to the recalls that could have prevented a lot of children from being sick. According to our text on page 263 “data was submitted covering 1,500 complaint reports made to Mega Brands”. Mega Brands “lacked an organized comprehensive reporting system.” (Brooks, Leonard J. Page 263.) If the organization was better this complaints could have been a red flag to get the toys off of the market.
The concerns that I would express to the CEO about the Magnetix to issues would be that there has been a reported death from our toys. This alone should make the CEO not feel at ease. If the child were his own, he would take every measure necessary to make sure this toy was off the market. This is how we should think when we sell these toys. We should put ourselves as the customer first, before looking at it from a business stand point. Would we buy this toy? What would we do if our child swallowed the magnet or magnets? Another