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Job Analysis and Job Descriptions
HRM 530 Strategic Human Resource Management
April 30, 2015

Write a two-three (2-3) page paper in which you:
1. Compare two (2) job positions from the episode and perform a job analysis of each position. The reality television show, Undercover Boss, shows an upper-management employee at a major company who chooses to go undercover as an entry-level worker to reveal problems within the business. I watched an episode filmed at a Popeye’s Fried Chicken fast-food restaurant franchise. I will compare and do a job analysis for the two positions highlighted in the show, that of Chief Talent Officer Lynn Zapone and of janitorial worker, Douglas. The main responsibilities of a Chief Talent Officer are to acquire, develop and retain a business’ talent, i.e. employees. Ms. Zapone’s job focus during this show centered on employee retention. She reports directly to executive leadership at Popeye’s, mainly the Chief Executive Officer (CEO). She strongly believes that happy team members deliver positive experiences to customers. Those same customers repeatedly come back to the restaurant, and that translates into profits for Popeye’s. Her position is leadership and strategic-planning focused. On the other hand, Douglas’ job is completely manual. It is to keep the interior and exterior of the restaurant clean. His position is very straightforward and uncomplicated. He reports to the manager of the restaurant franchise location (Popeye’s, 2012). 2. Describe your method of collecting information for the job analysis. I plan to collect information to perform my job analysis from the Internet and various human resources websites. I will use an archetypal method of job analysis which involves giving a current employee an unassuming questionnaire to classify job duties, tasks, equipment used, work interactions, and work atmosphere. I

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