...Management Behavior Memo Daniel J. Navatta HRM/531 August 6, 2010 Susan Frear Management Behavior Memo Management Behavior Memo Daniel J. Navatta University of Phoenix August 6, 2010 MEMO TO: First Level Managers FROM: Daniel J. Navatta SUBJECT: Management Behavior CC: InterClean, Inc. Senior Leadership In response to a merger that is about to take place very shortly between InterClean, Inc., and EnviroTech, Inc., I have been asked by the senior level management team to respond to a few managerial behavioral issues. I would like for everyone to become involved in these changes that are about to take place. With your effort and knowledge, we as team will be able to make a notable contribution in the redesigning of the company’s infrastructure. In this memo we will address how manager’s behavior can affect the productivity of employees, as well as the appropriate action managers can take aligning with employment laws. Also we will discuss the practices for working with a diverse work environment I would like to say how lucky I am to be working with all of you. This memo is to discuss how far we have come as a group. It also will serve as a reminder of all the great things we have accomplished in the past. It will help us reflect on the task that made us who we are today. I look forward to continue to grow as a group with all of you. It is important to recognize the different aspects...
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...Marketing Management 14 PHILIP KOTLER Northwestern University KEVIN LANE KELLER Dartmouth College Prentice Hall Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Editorial Director: Sally Yagan Editor in Chief: Eric Svendsen Executive Editor: Melissa Sabella Development Editor: Elisa Adams Director of Editorial Services: Ashley Santora Editorial Project Manager: Kierra Bloom Editorial Assistant: Elizabeth Scarpa Director of Marketing: Patrice Lumuba Jones Senior Marketing Manager: Anne Fahlgren Senior Managing Editor: Judy Leale Production Project Manager: Ann Pulido Senior Operations Supervisor: Arnold Vila Creative Director: John Christiano Senior Art Director: Blair Brown Text and Cover Designer: Blair Brown Lead Media Project Manager: Lisa Rinaldi Editorial Media Project Manager: Denise Vaughn Full-Service Project Management: Sharon Anderson/BookMasters, Inc. Composition: Integra Printer/Binder: Courier/Kendallville Cover Printer: Lehigh-Phoenix Color/Hagerstown Text Font: 9.5/11.5, Minion Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on appropriate page within text. Copyright © 2012, 2009, 2006, 2003, 2000 Pearson Education, Inc., publishing as Prentice Hall, One Lake Street, Upper Saddle River, New Jersey 07458. All...
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...Data Memo University of Phoenix Robin Horton Professor Church March 18, 2012 Data Memo MJB MARKETING INC. MEMO To: Kudler Fine Foods Management Team From: Robin Horton Date: 03/18/2012 Re: The Importance of Demographic/Psychographic Information within the Marketing Strategy Over the next few weeks the marketing executive of MJB Marketing Incorporation will be assisting Kudler Fine Foods in the process of evaluating the opportune times to implement psychographic, demographic, behavioral, and geographic segmentation into their marketing assessments. It is imperative that Kudler Fine Foods realizes the magnitude of demographic and psychographic data and the pertinent information these data’s convey about their current and possible future consumers. MJB Marketing Corporation will devise a positioning strategy for Kudler Fine Foods while contemplating the possible arrays of segmentation to assess the various competitors within the market. During all phases of the project MJB Marketing Incorporation will provide clear concise reasoning’s for the recommendations. Kudler Fine Foods must estimate the demographic characteristics such as age, occupation, gender, income, education, and other like values to properly proceed to expanding their stores. In order to create the best location and store attributes it will be necessary to pinpoint geographic, demographic, psychographic, and behavioral segmentation. These variables must be accounted for to create the ideal...
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...Memo To: Kudler Fine Foods Attention: Management Team From: XXXX Date: 11/18/2015 Re: Integrated Marketing Communication Plan (IMC) Integrated Marketing Communications Plan The objective of this memo is to increase the customer base of Kudler Fine Foods by developing a positioning strategy and incorporating various advertising media in a marketing campaign to create a brand recognition that reflects continuous growth and success for the company. An imperative part of the IMC plan is to determine when to use market segmentation of demographic, psychographic, geographic, and behavioral in making marketing decisions. According to NetMBA (2010), “Market segmentation is the identification of portions of the market that are different from one another. Segmentation allows the firm to better satisfy the needs of its potential customers.” Additionally, this memo will discuss in detail the importance of each segment and develop a positioning strategy for Kudler Fine Foods against competitors. As a consultant hired to conduct marketing research for Kudler Fine Foods and to implement an Integrated Marketing Communications plan, my findings and recommendations are outlined in this memo. Marketing research consist of various aspects such as customer surveys, acquiring an understanding of market segmentation and its variables, collecting data from primary research, assessing the data and applying the outcome to the current marketing strategy. Additionally, marketing research...
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...determined that the employees of the company have low morale. There needs to be some type of employee motivation. The company will be adding new workshops that will instill confidence and get the employees excited about the changes that will be happening. Pay and other rewards can stimulate employee effort toward reaching key goals—such as high performance (Dreher & Dougherty, 2001). Training and developing employees is necessary with all companies. In the Interclean scenario it highlights that in order for the company to become successful in the industrial cleaning market it must train and develop the employees. The company needs to continuously develop in order to stay competitive in the market. This practice, a core human resource management activity, is related to other ideas about the need for continuous improvement and development over time. (Dreher & Dougherty,...
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... Student name Professor Date of submission Matrix of Vulnerability Attributes and System Object Types | Object of Vulnerability | | Physical | Cyber | Human/Social | Enabling Infrastructure | | Attributes | Hardware (datastorage,input/output,clients,servers),networkandcommunications,locality | Software,data,information,knowledge | Staff,command,management,policies,procedures,training,authentication | Ship,building,power,water,air,environment | Design/Architecture | Singularity | Network and communications affected | Software as well as data has been compromised | Centralized management system as well as procedures and authentication needed to access | Hardware and software | | Uniqueness | Was not thoroughly taken care of leading to the vulnerability of the system | Result of a vulnerability | | | | Centrality | Centralized control system | Fed from a centralized system of control | Centralized management of the organization | | | Homogeneity | Vulnerabilities requiring patches happen from time to time | Occurences such as this have never been witnessed before | | | | Separability | Can be easily separated from the system | Cannot be easily isolated from the system | One with the system as they need each other to perform | | | Logic/ implementation errors;fallibility | Does not meet the system requirements | Falls short of system...
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...1. Describe the three components of and attitude and explain the four job-related attitudes. Cognitive: Our thoughts, beliefs, and ideas about something. When a human being is the object of an attitude, the cognitive component is frequently a stereotype. Affective: Feelings or emotions that something evokes. The person's emotions and affect towards the object. Behavioral: This component of attitude consists of a tendency of an individual to behave in a particular way towards and object. Only this component of attitude is visible as the other two can only be inferred. The behavioral component refers to that part of attitude which reflects the intension of a person in short run or in long run. •Employee Productivity: A performance measure of both efficiency and effectiveness Absenteeism: The failure to report to work when expected Turnover: The voluntary and involuntary permanent withdrawal from an organization Organizational Citizenship Behavior: Discretionary behavior that is not a part of an employee’s formal job requirements, but which promotes the effective functioning of the organization. Job Satisfaction: The individual’s general attitude toward his or her job 2. Explain how an understanding of perception can help managers better understand individual behavior. Name three shortcuts used in judging others. Our perceptions in the workplace are biased by our experience, the culture, our education, and socialization. We tend to make assumptions and act on our...
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...According to an academic paper published in 2013 in the Journal of Applied Animal Welfare Science titled A Veterinary and Behavioral Analysis of Dolphin Killing Methods Currently Used in the 'Drive Hunt' in Taiji, Japan, those killing methods involving driving a rod into the spine and using a pin to stop bleeding that is used by the Japanese in Taiji creates such terror and pain that it would be illegal to kill cows in Japan in this manner....
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...resource areas: the entire organization, the job characteristics, and the needs of individuals. There are many forms of training methods that encompass different training objectives, which may or may not be effective forms of training. What Major Training Methods Encompass and Whether They Work After needs and objectives have been determined and trainees and instructors have been selected, the second stage is implemented. The second stage includes a selection of content, development methods used, and the actual training. Combinations of instructional methods are used in some instances. Listed below are major training methods. 1. On- the- job training 2. Case method 3. Role-playing 4. In-basket technique 5. Management games 6. Behavioral modeling 7. Outdoor-oriented program 8. Coaching and counseling 9. Transitory anticipatory experiences 10. Transfers and rotations 11. Lecture-discussion approaches 12. Computes, virtual reality approaches and distance training 13. Goal setting 14. Behavior modification 15. Team-building Remember, it is important to understand each training method, what is...
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...Case Study – Bridgestone Behavioral Health Center: CVP Analysis for Planning and Control Case Study – Bridgestone Behavioral Health Center: CVP Analysis for Planning and Control MEMO To: Dr. Thomas Russell, Executive Director, Bridgestone Behavioral Health Center From: Sheryl Marshall, Service Consulting Plus, LLC. Date: 8th September 2014 Subject: Financial performance of Bridgestone Behavioral Health Center over the next one year. Dear Dr. Russell, After having done a detailed study of the projected financial statements for the upcoming year, we have been able to identify a few glaring financial pitfalls the center has to beware of. The center has a lot of government aid provided to it but it also faces a host of challenges as the government has put various limits and caps on its volume and performance. These are the key features to be looked at when analyzing Bridgestone’s financial capabilities:- * The company receives Medicaid from various sources to facilitate its services. Key sources include the state government and certain private pay customers. * The projected budget indicates a certain level of volume which must be achieved for meager profits or breakeven. * The various facilities provided by the company include both on-campus and off-campus services, the major ones being – Group Counselling and Ambulatory Detoxification. The center’s financials show that it is just staying afloat for the past three years, despite exemplary staff performance...
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...MEMO To: Dr. Marlys Mason From: Alyssa Cortez Data: October 5, 2014 Re: Clean Edge Razor-Splitting Hairs in Product Positioning Background Since 1962 Paramount has been regarded worldwide as a respectable and well run company. With major competitors such as: Prince (Cogent and Cogent Plus), Benet (Vitric), The Tempest and The Naiv, it is extremely impressive that they continue to improve within the market. After $13 billion in global sales and over $7 million in profit in 2009 alone, Paramount Health and Beauty Company began working on what they believed to be their golden goose. SWOT Analysis Paramount is a strong brand that has established a positive association and trust with its consumers. The Company also has the funds to afford over $19 million/year in advertising spending. They provide the most technologically advanced product in the market. Currently, in the razor market, there is no other product that compares. Unfortunately, Paramount has their fair share of weaknesses as well. Launching the Clean Edge razor in the wrong segment could potentially decimate the whole company. Another weakness of Paramount is that they don’t hold a position in the super premium segment of the mainstream market, which accounts for 37.2% of the total non-disposable razor market. As far as future growth goes, Paramount has plenty of opportunities. They are already growing and have plenty of room to advance further in this super premium market. Another...
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...Overview of Employment-At-Will and Exceptions to the Rule At-Will Presumption Employment relationships are presumed to be “at-will” in all U.S. states except Montana. The U.S. is one of a handful of countries where employment is predominantly at-will. Most countries throughout the world allow employers to dismiss employees only for cause. Some reasons given for our retention of the at-will presumption include respect for freedom of contract, employer deference, and the belief that both employers and employees favor an at-will employment relationship over job security. At-Will Defined At-will means that an employer can terminate an employee at any time for any reason (except an illegal one), or for no reason without incurring legal liability. Likewise, an employee is free to leave a job at any time for any or no reason with no adverse legal consequences. Exceptions to the At-Will Presumption Common Law • Public Policy • Implied Contract • Implied Covenant of Good Faith and Fair Dealing • Tort-Based Claims Limiting At-Will Employment • Promissory Estoppel Statutory • Illegal Discrimination • Retaliation (whistleblowing) Introduction to case study As a manager and supervisor of an accounting department, discuss the following issues related to the employment-at-will doctrine and liability of an employer based on actions and responses to the employee’s behavior and actions. Jennifer, a recent graduate, has recently been hired by your accounting firm out...
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...of change needed and the people involved. To keep up with competition it’s important to respond to the needs of the business. Goals include doing things that create and maintain quality performance by employees. The first important step in the process is recognizing the need for change. Unfortunately, not all employees may recognize the state of a company. Employees may disagree with the condition of the business. It would be vital to have an overall understanding of the need for change. The communication can’t be in the form of a memo or announcement. There needs to be strategic renewal where the intent is to regain sustainable competitive advantage. Change in the organization needs to align the internal process that demands new strategies to find new talent and skills of its employees. The goal being lasting changes in employee behavior to support strategic renewal. According to Sector (2010), effective strategic renewal needs behavioral change that targets patterns of employee actions and interactions to meet the company’s strategy and to achieve and sustain outstanding performance. Behavior is said to come from both the person and the organizational context in which the person works. It’s the setting and circumstances of which we work. In looking at the failure of the Concord Bookshop there are some things that were not done effectively to make the change necessary for its success. I think the first major error made is that the...
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...management was considered as an art of ‘managing men’ and hence the term “manage-men-T.” management consisting of a significant number different functions to accomplish tasks successfully. In the other word, management is about ‘getting things done’. However, it is the way and the process of how achieve to targets or goals and it is in this regard that management is considered an art. COMMUNICATION:In some way, Rousseau (1972) pointed out “A real knowledge of things may be a good thing in itself, but the knowledge of men and their opinions is better, for in human society.” ~~~And much later, management scholar, Peter Drucker (1993) defined management as “Supplying knowledge to find out how existing knowledge can best be applied to produce results is, in effect, what we mean by management. But knowledge is now also being applied systematically and purposefully to determine what new knowledge is needed, whether it is feasible, and what has to be done to make knowledge effective. It is being applied, in other words, to systematic innovation.” (Drucker, 1993) From the above two definitions, it is clear that management is a creative as well as a systematic flow of knowledge that can be applied to produce results by using human as well as other resources in an effective way. Management has not been limited to managing human resource; management today has been segregated into various branches like financial management, strategic management, operations management, time management...
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...Motivation in Work Place University of South Carolina Aiken In this assignment, we will discuss motivation as a concept, as a behavior and as a management tool. I have herein brought in all the important concepts that are associated with motivation, given its prime role in life. Also, I have taken a case study related to a bank, and examined how the HRD has identified, and evolved a plan to increase motivational assets. Motivation is a practice of extracting, controlling and sustaining certain behavior. There are many approaches to motivation - physiological, behavioral, cognitive, and social. Motivation is usually a group effect, but not limited to it; it affects the behavior of individuals on different levels, and as a result, the product in any workplace can directly be correlated to the motivational levels or on practical terms, the spirit of the work force. Motivation plays a vital role in setting and attaining goals, and the factor of motivation is intertwined with certain philosophical and psychological concepts - altruism, selfishness, morality, or avoiding mortality. Work place motivation can either intrinsic or extrinsic; intrinsic motivation refers to the drive or thirst due to the interest in the work, and this kind of motivation exists within the individual, not forced by any external pressure. Psychologists see intrinsic motivation as more effective than extrinsic because it helps...
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