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Management Case Study

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Submitted By redmonddressage
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Jamie Roberts
9/16/13
Management 105: Deepwater in Deep Trouble

1. What type(s) of control—feedforward, concurrent, or feedback—do you think would have been most useful in this situation? Explain your choice(s).
Feedforward control would have been the most useful type of control in this situation. The Deepwater Horizon accident had massive implications for the health of workers and nearby residents, the economy, and the environment. BP had a responsibility to take the potential dangers of their drilling operation seriously and plan for potential problems. There should have been backup protections to prevent accidents like the one that occurred. At the very least they should have practiced concurrent control. At the first signs of a problem they should have taken whatever actions were necessary to prevent the type of disaster that occurred.

2. Using Exhibit 18-2, explain what BP could have done better.
First the company needed to measure their actual performance. They needed to look at their practices and analyze the data that they were receiving from engineers on the site to determine whether or not the work was being completed in the proper manner. Once this data was collected it needed to be analyzed in an objective way and compared to both the internal standards and the external regulations set by governing bodies for oil drilling operations. When issues were discovered they needed to be taken seriously by people at all levels of the company and appropriate action needed to be taken to prevent the explosion which endangered both BP employees and residents in the area. Management needed to act quickly and in whatever manner was necessary to prevent the identified problems from escalating.

3. Why do you think company employees ignored the red flags? How could such behavior be changed in the future?
There are likely multiple reasons. It sounds

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