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Management Portfolio

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Submitted By rbemis89
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Learning Team Reflection
Renee Bemis, Michelle D. Franko
MGT/311
May 11, 2015
Julie Morgan

Introduction As our team progresses through week three we have had lively discussions on a number of topics. Our focus this week involves communication, body language and facial expressions, and strategies to motivate employees. All of these elements help promote transparency between team members and between the team and the management staff. This summary will provide examples of each of these topics and how they affect all involved. Body Language The way one carries themselves, their smile, their posture and their facial expression speaks volumes. How we listen also says many things about your interest in the person that is speaking. “Your nonverbal cues and gestures can make or break relationships, and may have a significant impact on your success.” (Smith, 2014) Sitting with your arms folded, behind a messy desk, focusing on your cellular phone while a coworker is speaking screams, “I am not interested in what you have to say!” On the other hand, making eye contact, sitting a respectful distance away from the speaker with you hands folded in your lap and cellular phone put away conveys that you are ready to listen and devoting time especially for them. Walking through the office with your head down, scowl on your face, anger in your eyes and poor posture relays to others that you do not want to be there and no one had better approach you with any questions. Come to work every day with a smile on your face. “Smiling demonstrates confidence, openness, warmth and energy.” (Smith, 2014) Hold your head up and take the time to straighten your shoulders. Walk with a purpose and make sure that you greet others as you pass in the halls. Project an air of confidence, not cockiness. You will notice that people will pay attention and feel

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