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Management Skills

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Submitted By edben
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1. At what levels does control takes place in this organization?
Control can take place at the corporate, divisional, functional, and individual levels.

2. Which output performance standards (such as financial measures and organizational goals) do
Managers use most often to evaluate performance at each level?
Performance standards include financial measures (such as ratios), organizational goals, and
Operating budgets.
3. Does the organization have a management by objectives system in place? If it does,
Describe it. If it does not, speculate about why not.
Management by objectives (MBO) is a system of evaluating subordinates by their ability to
Achieve specific organizational goals or performance standards and to meet operating budgets.
Without measuring whether goals or standards are met.
A management by objectives system involves the following steps:
• Specific goals and objectives are established at each level of the organization.
• All levels of employees participate in the goal setting is a process.
• Periodic reviews are made of progress toward meeting goals.
4. How important is behavior control in this organization? For example, how much of managers’ time is spent directly supervising employees? How formalized is the organization?
Do employees receive a book of rules to instruct them about how to perform their jobs?
Behavior control systems are used to enable managers to keep their subordinates on track and make their organizational structures work as they are designed to. Direct supervision issued when managers actively monitor and observe the behavior of their subordinates, teach subordinates the kinds of behaviors that are appropriate and inappropriate, and intervene to take corrective action as needed. It is a very effective way of motivating employees but there are certain problems associated with direct supervision. First, it is very

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