...Part -3 The Concept we have chosen is International Organisation for Standardization (ISO). It is the world’s largest developer of international standards and help in facilitating world trade by providing common standards between nations. These standards ensures that product and services are safe, reliable, and of good quality and that proper processes have been followed in their development. ISO certifications have many benefits for the business, government and society which are as follows: * Optimized operations for business which will result in cost savings. * Improved quality of the products. * Overcome trade barriers * Reduced negative impact on the environment. * Restored faith in use of the product if ISO certified * They are internationally adopted and can up the world trade. The Coca-Cola Company on a global level have the following common ISO Certifications. * ISO 9001:2008 * ISO 14001:2004 * ISO 22000:2005 The above mentioned ISO certifications are the Common certifications of each of the Coca-Cola plant around the world. Coca-Cola is taking up other certifications as well which are plant specific and country specific with bringing in more technology for energy management. Below is the brief description of the ISO certification that Coca-Cola is currently certified with. * ISO 9001:2008 – this is a quality management certification which certifies that the organizations are using quality processes for their manufacturing...
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...AN ORGANISATIONAL STUDY AT EASTERN CONDIMENTS PVT LTD: cochin ( Submitted to the kerala University, in partial fulfillment of the requirements for the award of Master of Business Administration) Submitted by; MAYA TV INSTITUTE OF MANAGEMENT AND TECHNOLOGY (Affiliated to Kerala University) Submitted to: Mrs.Deepa (Assistant faculty and mentor for organisational study) OCTOBER 2011 DECLARATION I hereby declare that the dissertation entitled ‘Organization Study at EASTERN CONDIMENTS PVT LTD, KERALA’ submitted to INSTITUTE OF MANAGEMENT AND TECHNOLOGY in partial fulfillment of the requirement for the award of the degree of M.B.A (Master of Business Administration), is a record of original work done by me under the supervision and guidance of Ms.ANN,HR officer , and the project work has not formed the basis for the award for any degree or other similar title to candidate of any university. Place: PUNNAPRA Date:27/10/2011 ACKNOWLEDGEMENT I am deeply indebted to EASTERN CONDIMENTS PVT LTD, for giving me this opportunity to complete my project work in their esteemed organization. I express my gratitude to MR JOHN HR MANAGER for granting me permission to complete my project work at EASTERN CONDIMENTS PVT LTD I am extremely grateful to Ms.ANN,PROJECT GUIDE, for all her guidance, assistance and support. CHAPTER 1 ...
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...Quality Management Systems at Al Ain Dairy Quality Journey All types of organizations around the world doing their best to maximize their profits and deliver quality product/services, these efforts took place to improve themselves in terms of business performance from all aspects, also they attempts always to benchmark with world class best practices in the same field. Customers nowadays become very aware regarding quality products. They are not willing to choose any product with poor quality even with a low prices, behavior of customers in this particular era is searching benefits beyond price. On the other hand, competition between organizations becomes too tough, quality issues is the key answer if they want stay in business and further more stay in competition by making quality the first priority. In this paper I am going to discuss a humble but still going experience of dairy products company, which is still improving and growing year by year, and quarter by quarter. All of this improvement as I will discuss later is a result of applying quality measures in different functions of this company. Also am going to discuss how they apply those quality measures and how they benefits of it. Al Ain Dairy applied different quality measures and gets recognition by winning several awards like “Sheikh Khalifa Award” and “Emirates Award”. Moreover, quality certificates were gained after an extremely hard work, certificates such as ISO 9001: 2008, ISO 14001, ISO28001 and ISO 22000. It’s...
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...interdependence; QA relies mostly on the QC feedback and both work to deliver good quality products/services; but they are different processes. Next table shows the differences between them. QA vs. QC Definition from ASQ.org Assurance: The act of giving confidence, the state of being certain or the act of making certain. QA: The planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled. Other definition QA is a failure prevention system that predicts almost everything about product safety, quality standards and legality that could possibly go wrong, and then takes steps to control and prevent flawed products or services from reaching the advanced stages of the supply chain. Definition from ASQ.org Control: An evaluation to indicate needed corrective responses; the act of guiding a process in which variability is attributable to a constant system of chance causes. QC: The observation techniques and activities used to fulfill requirements for quality. Other definition QC is a failure detection system that uses a testing technique to identify errors or flaws in products and tests the end products at specified intervals, to ensure that the products or services...
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...products of water, soft drinks and fruit juices, and spirits and an alcoholic beverage. In view of the supply chain of CCA, we have a specific of the analysis for the quality management systems, transportation and warehousing system, inventory management systems during our report. Besides of the manufacturing in CCA, amatil have their responsibility in distributing the products during two kinds of the operation patterns delivery partner and out delivery partner. To maintain the quality of their product, CCA based on the implementation of ISO 9001, ISO 14001, ISO 22000 and OHSAS 18001 Coca-Cola created a system called Coca-Cola Operating Requirements (KORE) system. CCA has an cooperation with Swisslog to build its own warehouse system and logistics system to ensure distribution system in normal running. Forecasting is important for CCA to review the past and planning the strategy in inventory for the future by using technology and collaborative planning. Table of Contents Table of Contents - 2 - 1. Background - 3 - 2. Supply Chain Structure - 4 - 3. Quality Management - 6 - 3.1 ISO 9001, ISO 14001, ISO 22000 and OHSAS 18001 Accredited - 6 - 3.2 KORE System - 8 - 3.3 Recommendation - 10 - 4. Distribution system - 10 - 4.1 Transportation - 10 - 4.2 Warehouse - 11 - 5. Forecasting System - 14 - 5.1 Forecasting techniques - 14 - 5.2 Collaborative planning, forecasting & replenishment - 15 - 5.3...
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...Standar ISO tentang SMM versi 1987 memiliki struktur yang sama dengan BS 5750, dengan 3 (tiga) model SMM, pemilihan didasarkan pada ruang lingkup aktivitas suatu organisasi: ♣ ISO 9001:1987 Model, untuk penjaminan mutu (QA = quality assurance) dalam desain, pengembangan, produksi, instalasi dan pelayanan bagi organisasi yang memiliki aktivitas menciptakan produk baru. ♣ ISO 9002:1987 Model, untuk QA dalam produksi, instalasi dan pelayanan yang dasarnya sama dengan ISO 9001:1987 namun tanpa aktivitas menciptakan produk baru. ♣ ISO 9003:1987 Model, untuk QA dalam pengujian dan inspeksi akhir saja. ♣ ISO 9000:1987 dipengaruhi oleh standar militer di Amerika Serikat khususnya, namun juga cocok diterapkan pada manufaktur. Penekanan standar ini adalah pada kesesuaian dengan prosedur-prosedur daripada terhadap proses manajemen secara keseluruhan. Versi 1994 Standar ISO tentang SMM versi 1994 menekankan QA melalui tindakan preventif, sebagai ganti dari hanya melakukan pemeriksaan pada produk akhir, namun tetap melanjutkan pembuktian kepatuhan dengan prosedur-prosedur terdokumentasi. Dan karenanya, seperti versi sebelumnya, organisasi cenderung menghasilkan begitu banyak manual prosedur sehingga membebani organisasi tersebut dengan rangkaian birokrasi yang tidak perlu. Versi 2000 Standar ISO tentang SMM versi 2000 memadukan ketiga standar ISO 9001, 9002, and 9003 menjadi hanya satu standar yaitu 9001. Prosedur desain dan pengembangan disyaratkan hanya jika organisasi...
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...University of Žilina Faculty of Operation and Economics of Transport and Communications Student: Diana-Cristina CONTENTS 1. Introduction ………………………………………………………………………….. 3 2.1 The Activity of the company………………………………………………3 2.2 Logistics activity…………………………………………..……………….4 2. The product and suppliers …………………………………………..………………....5 3. Chosen suppliers…………………………………………..………..……………….....9 4. Logistic System …………………………………………...………..………………...11 5.3 Distribution …………………………………………....………………....11 5.4 Warehousing …………………………………………....………………..12 5.5 Information flow …………………………………………....…………..12 5. Optimization of the logistic activity………………………………………………….13 6. Solving solution…………………………………………....………………................14 7. Conclusion …………………………………………....……………….......................15 1. Introduction The company “S.C. SPICUL S.A” translated by “joint stocks Company, the (wheat) EAR, with registration code J 40/567/1991, have the central office in the district Ilfov, Rudeni Street, nr. 39, Romania. The shared capital of this company is 5,689,525 thousand RON (meaning 1,281,078.312 thousand Euros) divided in 227,581 inscribed stocks. The company “SPICUL” has an interesting background ever since 1630 when it was just a water mill. As time went on, the company developed into one of the biggest bread producers in Romania. 1.1 The Activity of the company According to the article...
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...A case Analysis for “Does this milk shake taste funny?? “ For RKC MBA, Unit # 1, Assignment # 3 Class #442 - MBA 57597 - Organisational Behaviour Analysis: There are four things / persons involved in this situation; we must go thru all these characters. 1) Paul 2) George 3) The Eastern Dairy company 4) The Union & Colleagues Paul has taken the head of operators / production for the night shift. The other operators are following for the plan and production even though he is in the same position with others. His main objective is to produce at any quality and clean up the pipes before end of the shift George looks a social person & friendly nature with other colleagues. This nature he might have been learnt from local teenage gathering place ( a drive in restaurant)). He is a loving nature person (We come to know from his romance with Cathey). His family looks old convention & tradition family. He is not high achiever, is not interested in the studies even his parents are ready to support. He took menial jobs in the past summers and not a challenging job. He took Eastern Dairy job for money that he needs for dating & for car (physiological & social needs).He likes excitement and challenge, as we can see that he has interest in Hot Cars. Eastern Dairy company looks a good pay master (with this many employees may stick to longer years by motivated with good pay scale). The company has given a free hand to the night shift operators, no manager for the night shift. The day shift...
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...* Vision - Vang Dalat directs to become a symbol of trust, of pride of the first-class brand and product of Vietnamese wine on quality and brand reputation. - Orientate itself “Ladofoods” brand to be a strong, highly reputable brand, to belong to the Top brand of Vietnamese agricultural - product processing – export branch * Mission - Always develop, maintain its position such as vanguard wine brand in Vietnam. - Provide products of high quality, satisfy, meet wants, needs and tastes of diverse domestic and international customers at the best; gradually develop wine culture in the social community, contributing to a rich culinary culture of Vietnam. - Supply agricultural processing products - Exporting Cashew Kernels for the world market, guarantee quality, competitive prices, build brand “ Ladofoods”, retain reputation for business, continuously extend international business relationship to contribute stable, firm development of Vietnamese agricultural- product processing - export branch. - Continuously be creative, innovative, practice well, create values for “ Vang Dalat” equal to the first, orthodox and “number one” wine brand of the nation, for “Ladofoods” appropriate to a reliable, highly – competitive brand belonged to a processing products – Exporting company – LADOFOODS. - Always take the satisfaction of customers and consumers as the focus for all activities. Closely cooperate with partners in a spirit of trust, respect and equality, due to overall...
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...ISO 9000 - Quality management The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. ISO 9001:2008 ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact ISO 9001:2008 is implemented by over one million companies and organizations in over 170 countries. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. Certification to ISO 9001:2008 Checking that the system works is a vital part of ISO 9001:2008. An organization must perform internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity to the standard, but...
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...company management. The case reveals three critical issues, two of them are organizational issues and the third one is related to human character and integrity. The critical issues are as follows: a) the company had lack of quality control system, b) the company had lack of inventory control and management system, and c) Paul showed unethical behavior and influenced George to follow the same. Detailed analyses of each of the critical issues are discussed below with appropriate references. Quality Control The company did not seem to have an effective quality control system in place. The night shift employees were asked to complete the job without putting any emphasis on the quality of the product. The management was happy as long as the assigned job was completed within the period of night shift. The company provided no training to the employees (as evidenced by the instant hiring and putting George at work immediately with no training) on how to establish, monitor, and assure the quality of the product that they produced. The night-shift employees had no idea about the harmful effects of the polluted product on the consumers and the possible consequences the company would have to face for it. Not to mention that if the consumers get sick due to their poor milk product, the company could be sued and might even go bankrupt. The night shift employees could not see the big picture and were worried to lose only 500 gallons of milk. If the quality control system were in...
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...Distillation and Solvent Extraction followed by filtration, purification and conditioning while developing the Sri Lankan true identity to the world. The organizational success basically depends on the continuous Research and Development work, carried out to find out new products which are of importance to constant development of organizational growth that would be beneficial to all the stakeholders, by keeping product quality within organizational theme of “Quality is our Pride“. The dedicated efforts of the company to achieve excellence in product quality to match the customer preference were highly recognized and had been selected as the winner of several prestigious awards. Food Safety Management System has been established in compliance with the requirements of the ISO 22000 Standard in order to ensure food safety in their products and processes to meet the customer requirements and applicable regulatory and Statutory Requirements....
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...International Organisation for Standardisation (ISO) The ISO 9001 certificate is a proof that a company is functioning in compliance with all international and national quality standards and that it regularly surveys the quality system that have been included in its business practice. The implementation of Quality Management System ISO 9001 in a hotel demands a lot of paperwork; it is time consuming and increases additional costs. In a research carried out by Adanur–Allen (1995), he stated that the main advantages of a successfully implemented ISO 9000 are improved business efficacy, greater consumer satisfaction and improved competitiveness. Since customers are very demanding when it comes to the quality of service in the hotel industry, organisations are competing to become quality leaders through ISO. The adoption of a quality management system should be a strategic decision of an organization. The design and implementation of an organization's quality management system is influenced by * a) its organizational environment, changes in that environment, and the risks associated with that environment, * b) its varying needs, * c) its particular objectives, * d) the products it provides, * e) the processes it employs, * f) its size and organizational structure. This International Standard can be used by internal and external parties, including certification bodies, to assess the organization's ability to meet customer, statutory and regulatory requirements...
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...MICROBIOLOGY MR.JONUS FREI (PROFESSOR) FOOD SAFETY MANAGEMENT SYSTEM (planning, DESIGN, IMPLIMENTATION & procedure) CONCEPT : FAST FOOD RESTAURENT. word count: 4106 date of submission: 11TH MARCH 2014 Submitted by : Krunal, Sumeet & hitesh table of content. Sr.No. | Content | Page number | 1 | Summary of assignment | 3 | 2. | Planning and designing of food safety system | 4 | 3. | Step 1: Global standard procedure for food safety. | 4 | 4. | Step 2 :Pre requisites programs | 4 | | Step 3: Senior management implementation. | 6 | | Step 4: Food safety / HACCP implementation program. | 7 | | Step 5:Food safety quality maintain documentation | 8 | | Step 6:Training and implementation | 9 | | Step 7:Internal auditing and checklists | 10 | 5. | Personal hygiene | 10 | 6 | Training | 11 | 7 | Facility design and layoutRestaurant lay outKitchen lay out. | 15 | 8 | Flow of food | 17 | 9 | Risk factors | 18 | 10 | Supplier selection program | 18 | 11 | Active managerial control | 19 | 12 | Sanitation program | 20 | 13 | PEST control system | 20 | 14. | References | 22 | summary of assignment Our main objective behind preparing this report is to understand the food safety management system and create, design and prepare system in our concept restaurant that is fast food restaurant situated near Lucerne, Switzerland. Our system is based on planning, implementing and training...
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...the category it falls in. e.g. Standard for Quality Management Systems ISO 9001:2000 Automotive: ISO/TS 16949:2002 Energy: PC 242-ISO 50001 Food Safety: ISO 22000:2005 Medical Devices: ISO 13485:2003 Risk: ISO 31000 According to the ISO 8402-94 standards, “QUALITY” could be defined as “The set of characteristics of an entity that gives that entity the ability to satisfy, express an implicit needs“. It further states that “The purpose of quality is therefore to provide a client with a suitable offer with controlled processes while ensuring that this improvement does not translate into additional cost.1 Quality can be defined as a state of excellence whereby a product (due to our context) is free from defects, errors and produced according to standards defined by certain standards organizations. An example is the “ISO 9001” quality management standard. Quality Control in Project Management according to “PMBOK” (2007) “includes all activities of the overall management functions that determine the quality policy, objectives and responsibilities. Usually carried out by a quality control department, it involves close supervision of result to ensure they conform to the stipulated quality standards and in cases of non-conformance, causes and solutions are devised to either eliminate or correct the defect. This process should also be carried out throughout the project duration. ü Its Input are: - * Quality Management Plan derived from the...
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