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Management and Information Systems

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Chapter 4

Ethical and Social Issues in Information Systems

LEARNING OBJECTIVES
After reading this chapter, you will be able to:
1. Analyze the relationships among ethical, social, and political issues that are raised by information systems. 2. Identify the main moral dimensions of an information society and specific principles for conduct that can be used to guide ethical decisions. 3. Evaluate the impact of contemporary information systems and the Internet on the protection of individual privacy and intellectual property. 4. Assess how information systems have affected everyday life.

CHAPTER OUTLINE
4.1 UNDERSTANDING ETHICAL AND SOCIAL ISSUES RELATED TO SYSTEMS A Model for Thinking About Ethical, Social, and Political Issues Five Moral Dimensions of the Information Age Key Technology Trends that Raise Ethical Issues ETHICS IN AN INFORMATION SOCIETY Basic Concepts: Responsibility, Accountability, and Liability Ethical Analysis Candidate Ethical Principles Professional Codes of Conduct Some Real-World Ethical Dilemmas THE MORAL DIMENSIONS OF INFORMATION SYSTEMS Information Rights: Privacy and Freedom in the Internet Age Property Rights: Intellectual Property Accountability, Liability, and Control System Quality: Data Quality and System Errors Quality of Life: Equity, Access, and Boundaries HANDS-ON MIS Developing a Web Site Privacy Policy: Dirt Bikes USA Achieving Operational Excellence: Creating a Simple Web Site Using Web Page Development Tools Improving Decision Making: Using Internet Newsgroups for Online Market Research

4.2

4.3

4.4

Interactive Sessions:
Data for Sale The Internet: Friend or Foe to Children?

LEARNING TRACK MODULE Developing a Corporate Code of Ethics for Information Systems

DOES LOCATION TRACKING THREATEN PRIVACY?

F

or many years, parents of District of Columbia public school children complained about buses running late or not showing

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