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Management by Constraint

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1. Please identify the steps in Management by Constraint.
Answer: Management by constraints is an innovative and effective approached developed by Goldratt and Cox (1992) and it is based on a seven- step process 1) Determine the system’s goal 2) Establish global performance measures 3) Identify the system constraint 4) Decide how to exploit the constraint, break dummy and policy constraint 5) Subordinate the rest of the system to the constraint 6) Elevate and break the constraint 7) If constraint is broken, return to step 3. Do not let inactivity or sluggishness become a system constraint.

2. Please Identify and explain the types of Constraints.
Answer: Constraints is any important factor that prevents an organization from reaching its goal.
Types of constraints are: i. Resource constraint: This is so heavily used that it cannot perform all required task. There are several constraints under the resource constraint and they include Shortage of a critical resource (bottleneck or internal constraint) such as an employee, piece of equipment or a phone room. It is difficult to open a bottleneck because it might be capital intensive or special training if it requires a highly skilled individual. ii. Permanent Bottlenecks: These are constraints that could be expensive or in short supply an example of this is a Physician with a rare expertise, this become a bottleneck in an hospital environment because of the demand targeted at them, same can be said for an Anesthetists and dentist. iii. Peak time and Resource Constraints: These are constraints that are characterized to be in short supply during specific times. During other times these resources are not constraints. An example of this is the emergency ward in an hospital during an accident involving several victims iv. Seasonality: This is a situation where different seasons

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