...KENYA METHODIST UNIVERSITY SCHOOL OF MEDICINE AND HEALTH SCIENCES DEPARTMENT OF HEALTH SYSTEMS MANAGEMENT AND MEDICAL EDUCATION Name: Esbon Mwangi Gakuo Registration Number: HSM-3-3870-3/2014 COURSE TITLE: HEALTH SERVICES MANAGEMENT COURSE CODE: HSMG 517 Trimester III 2014 1. CONTINOUS ASSESSMENT TESTS ASSIGNMENT # 1 1. Identify a tier 2 health facility of your choice. 2. Based on the above facility, answer questions 1 to 6 of reading assignment 1 in the reader. Instructor: Susan Njuguna Date of Submission: 12th October 2014 1. Identify a tier 2 health facility of your choice. Name of Facility | Sub-County | County | Catchment Population | Gatugura Dispensary | Gichugu | Kirinyaga | 13,768 | 2. Based on the above facility, answer questions 1 to 6 of reading assignment 1 in the reader. Question 1 Why do we want an essential health package? What is it going to be used for? Who are expected to benefit? If we want currently under-served populations to benefit, are we being realistic that they will be able to access the new EHP? Question 2 How will we define it? Cost it? What work needs to be done? Who should be involved in its development? Question 3 What timeframe are we talking about in terms of achieving implementation? Question 4 Which providers are expected to implement the EHP? How will they be supported? What changes need to be made to budget allocations; training and distribution of health workers; medicines lists, reporting forms etc? Queston 5...
Words: 1091 - Pages: 5
...clinics, multipurpose community centers, such as the Silver Spring Community Center, and numerous outreach programs through organizations including Growing Power and the Milwaukee Outreach Center. Unfortunately, it is still considered one of ten zip codes in the Milwaukee County designated in the “lower socioeconomic status” group as reported in the Milwaukee Health Report (Chen, et al., 2011). The lower SES group, including 53218, as a whole is at risk for (1) a growing rate of obesity related to a poor nutritional lifestyle, (2) a continually decreasing gynecological health among the female population between ages 12 and 19 related to a lack of enforced education and rising teen pregnancy-related issues, and (3) a consistently low level of neighborhood safety related to motor vehicle accidents and rising crime rates. Community Strengths The community of 53218 has three main areas of strength: (1) several available clinics, (2) an abundance of multipurpose community centers, and (3) numerous outreach programs. First, there are many medical and dental clinics within the 53218 community capable of providing different services. Hampton Dental Associates is one of the more prominent dental clinics in the community. The Lubsey Medical Center is a primary care and family practice clinic with a team that consists of a total of three...
Words: 10375 - Pages: 42
...HEALTH SERVICE MANAGEMENT 1 HEA 220/ DR CHRISTINE CONNOLLY Tricia Cigobin Welcome to our staff meeting everyone, it seems there are some major issues and concerns that have arrived in the office that we need to address and discuss today. This staff meeting will take some time so please everyone be patient. I know a lot of you have been coming to me with concerns about a voice translation system for the office, as I feel this would be a great asset to the practice, but I just don’t that it is one of our major issues that we should spend a lot of our finances on. The voice translation software with cost us approximately over 10,000 dollars. If everyone can continue to type in the system as we have been doing, you will find that I have a lot more improvements for the office that you will love. I understand that it is a lot of typing but if we install the voice translation software what will be the purpose of all the employees, no one would be needed in the office and all of you will be out of a job and we definitely don’t want that. Here goes my proposal for the office that will be a great improvement and less work for everyone. I was given a budget of 42,000 dollar’s to make sure all of the major issues are taken addressed. I did a lot of research and the total I came up with was 100,000 thousand dollars which of course is way over the budget I was given, so I had to prioritize the most important, the most affordable, and of course the most effective for the office...
Words: 1412 - Pages: 6
...Checkpoint 1). The author means that "technical dimension represents the 'science' of project management while the sociocultural dimension represents the 'art' of managing a project". Therefore, project management is comprised of science and art. 2). Scope-the work that needs to be done, and what is needed to complete the project. Time-how it is scheduled, and the time frame for each portion of the project. Cost-how much the project will cost and how the money will be budgeted. 3). 1). Co-located- the traditional group of people that work together on a project. ADVANTAGE: Everyone is on one accord. DISADVANTAGE: Cohesion may not be present, as personalities may clash. 2). Outsourced- two or more separate teams with responsibilities divided among them. ADVANTAGE: The work is shared; not to overload any one person or team. DISADVANTAGE: Communication may be an issue, as one team may not communicate well to the other team. 3). Global team- is divided geographically but they do not have fixed responsibilities. ADVANTAGE: Sky is the limit. When people do what they love, the outcome is normally great. DISADVANTAGE: One person may get overloaded, especially if they are a hard worker and good at many things. 4). 1). Project conception and initiation- to carefully examine ideas and see if it benefits the organization. 2). Project definition and planning- the project plan/scope will be documented and the work will be outlined. 3). Project launch or execution-...
Words: 445 - Pages: 2
...KELLER GRADUATE SCHOOL OF MANAGEMENT OF DEVRY UNIVERSITY HEALTH SERVICES MANAGEMENT 542: HEALTH RIGHTS/RESPONSIBILITIES BY DR NELVA LEE HEALTH SERVICES MANAGEMENT 542: HEALTH RIGHTS/RESPONSIBILITIES BY DR NELVA LEE WEEK 5 - YOU DECIDE ASSIGNEMENT FEBRUARY 2015 The following facts have been brought to my attention as the new director of risk management at Little Falls Hospital: Lydia 45-year-old woman is a patient currently paralyzed and who only communicates through head nods since her car accident over six months ago. She is on life support with a ventilator for respiratory assistance and receives tube feedings. The hospital professionals are unsure if Lydia would be able to understand information regarding her health and making her own decisions. It is also reported that she has an advance directive, but no one has been able to secure a copy of the document. According to the Uniform Healthcare Decision Act, in absence of advance directive the family member who would be in priority to act as a surrogate is the patient spouse unless legally separated, and in this case Lydia’s four (4) years husband, Mr. Bevins would become her legal guardian. (National Conference of Commissioners on Uniform States Laws. 1994) The legal right to make the decisions about her health care on her behalf would be given to him. Mr. Bevins states that based on his different conversations with his wife about these type of issues, he knows that she would not...
Words: 877 - Pages: 4
...and foremost, if a hospital is suddenly lost all of its cardiovascular surgeons...heads will roll. However, if there are a major lost of service such as the cardiovascular surgeon...there will be a decrease in the volume due to the lost of services. Thus when the hospital have a reduce in the total volume it will also have a reduce in total cost. If the hospital is operating under statistics budget...in the long run, through the development or discontinuation of certain programs volume may be changed, most healthcare firms implicitly assume while developing their statistics budget that they cannot affect their overall volume during the next budgetary period. (Essentials of Health Care Finance, 7th Edition. Jones & Bartlett Publishers p. 362). 2. Question : (TCO 7) Explain the difference between a horizontal merger and a vertical merger. Student Answer: Horizontal mergers involve two firms operating in the same kind of business...i.e...The merger between Hospital A and Hospital B is considered to be a horizonal mergers. Both have the same service or product. Vertical mergers A merger between two companies producing different goods or services for one specific finished product..i.e..Laboratory services and Radiology services...these two have different services or products thus it considered a vertical mergers. (Essentials of Health Care Finance, 7th Edition. Jones & Bartlett Publishers p. 443). 3. Question : (TCO 1) Describe the Outpatient Code Editor. Student...
Words: 1392 - Pages: 6
...Infectious diseases remain a major cause of illness, disability, and death. Vaccination is a highly effective way of preventing certain infectious diseases since it induces protective immunity against such infectious agents. A traveler’s risk for acquiring infectious diseases is determined by various factors, including immunization status, location of travel, season, duration of exposure, occupational and recreational activities while traveling, as well as local rate of virus transmission at the time of travel. However, hand washing the oldest and still the most effective way of preventing diseases must be practiced by all travelers irrespective of which country you are traveling to. Some of these diseases include food and water borne, vector borne, blood borne, zoonosis, air borne, disease transmitted from soil and sexually transmitted diseases. Food and water borne diseases such as hepatitis A (fecal-oral route), typhoid fever and cholera, and diarrhea transmitted by the consumption of contaminated food and drink water or beverage during traveling. For example, drinking water contaminated with raw sewage, eating shell fish (such as oysters and clams) that have been harvested from contaminated water, eating raw fruits or vegetables washed in contaminated water, and swimming pools that aren't properly disinfected. Travelers must avoid consumption of potentially contaminated food, drink and drinking-water. Oral rehydration salts should be carried to combat dehydration in case of...
Words: 580 - Pages: 3
...FOUNDATION DEGREE IN HEALTH AND SOCIAL CARE MANAGEMENTETHICS, LEADERSHIP AND INTERPROFESSIONAL WORKING IN HEALTH AND SOCIAL CAREHS4501-40Describe The Importance Of Quality Leadership And The Difference Between Leadership And Management Within A Health And Social Care Environment, And Explain The Ethical Value Framework Leaders Of Services Should Adhere To STUDENT ID: 213599 06/05/2011 WORD COUNT 3,606 | | Describe The Importance Of Quality Leadership And The Difference Between Leadership And Management Within A Health And Social Care Environment, And Explain The Ethical Value Framework Leaders Of Services Should Adhere To | | This essay will discuss the importance of quality leadership, the diversities between leadership and management within health and social care and explain the ethical frame work leaders of services should adhere to. Every organization strives to be successful regardless of the type of business it conducts; no organization can be fully successful and productive without good quality leadership. Haris and Ogbonna (2000) discovered that although leadership may not completely affect the organisations achievement, the quality of leadership does affect the workers of the organisation who in turn have a substantial affect on the organiation. (cited in Haracre, et al 2011) If workers are contented and without stress in their work they will be more likely to be enthuiastic...
Words: 3756 - Pages: 16
...BASIC CONCEPT OF HEALTH -Code MHA 101 Concept of Health and Disease • Concept of health & disease and well being. • Natural history of disease and role of hospitals to offer various levels of care • Prevention aspect of diseases • Dynamics of disease transmission • Changing pattern of diseases • Concept of health indicators Preliminary Human anatomy and Physiology • Basic concepts of human anatomy • Basic concepts of human physiology Suggested Reading: Human Anatomy- Prof. Samar Mitra Human Anatomy- Prof. A. K. Dutta Text Book of Human Physiology- Dr. C. C. Chatterjee Common Pathological Conditions • Basic concepts of pathogenesis of common diseases • Basic concepts of interpretation of investigations reports Suggested Reading: Robbin’s Textbook of Pathology – Robbin, Cotran, Kumar Textbook of Microbiology – Ananantanarayan & Paniker Basic concepts of Pharmacology: Commonly used Medicine in a hospital, Narcotic drugs, use and abuse of drugs. Dispensing of medicine, Drugs store, drug stock / purchase of medicine, oxygen, I/V Fluid, Chemicals etc. Suggested Reading: Textbook of Pharmacology: Dr. K. D. Tripathi PAPER – 2: Hospital Based Healthcare & Its changing scenario-Code MHA 102 Overview of Hospital • Concept of Modern Hospital & Privatization in Health Sector • Public Sector Hospitals and Level of care / offered facilities • Effects of Globalization in Health care • Concept...
Words: 3303 - Pages: 14
...Risk Management Assessment Summary Community Mental Health HCS/451 March ##, #### Mister Misty Community Mental Health Being hired as a consultant for a community mental health facility my main focus will be risk assessment and management that will be used to identification of quality patient outcomes. This would mean that any projects that are done in the community mental health facility will need to be well planned and thought out, understanding also that once the program is installed it will remain an ongoing process, allowing room for improvements. In working as a consultant in this role and facility it is necessary to work toward improving employee performance and management as this is essential when analyzing existing developments and issues throughout the organization. Having a plan in place for risk management and assessments for improving quality patient care is important. As a consultant for this organization the processes that I will be introducing will include: • Organizational change • Management assistance • Technology implementation • Development of coaching skills • Policies and regulations of risk-management and assessment • Strategy development • Operational improvement services This consulting opportunity will also have recommendations for methodology that will help to enhance the organizational performance in an efficient and effective manner allowing the completion of all assigned tasks. Community...
Words: 604 - Pages: 3
...Quality Management Assessment Summary HCS/451 Health Care Quality Management and Outcomes Analysis Quality Management Quality management is a systematic and continuous process that organizations use to deliver products and services that meet or exceed customer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care and services, as well as to address problems in patients’ outcomes. The medical field tends to use quality management to focus on patient and staff safety, reducing medical errors, and avoiding or decreasing morbidity and mortality rates. In order to improve the quality of a facility requires the entire facility to be in consensus about what the definition of quality means, who is responsible for it, and how the employees in the facility should communicate with one another about any quality issues that may arise. Quality management requires top management commitment and a flow down through all other employees of the organization. It is a planned, organized, and systematic approach to the improvement, monitoring, and analysis of an organization’s performance. Purpose The purpose of quality management is to help organizations improve their performance by eliminating poor quality of service rather than by trying to fix the results after the service has already been given. Quality management allows an organization to continually improve the quality of...
Words: 1672 - Pages: 7
...Workshop on Global Health Workforce Strategy Annecy, France, 9-12 December 2000 ASSESSING QUALITY, OUTCOME AND PERFORMANCE MANAGEMENT Dr Javier Martinez The Institute for Health Sector Development London World Health Organization Department of Organization of Health Services Delivery Geneva Switzerland 2001 © World Health Organization, 2001 This document is not a formal publication of the World Health Organization (WHO), and all rights are reserved by the Organization. The document may, however, be freely reviewed, abstracted, reproduced and translated, in part or in whole, but not for sale nor for use in conjunction with commercial purposes. Assessing quality, outcome and performance management Dr Javier Martinez The Institute for Health Sector Development London Contents Introduction ..................................................................................................................... 1 1. Background, objectives and methods ................................................................... 1 2. Mapping out the topic and this review .................................................................. 1 Chapter 1 1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 1.2.7 1.2.8 What is performance management? How have the concept and practice of performance management evolved over time? ............................ 3 Definition .............................................................................................................. 3 How have...
Words: 13906 - Pages: 56
...Organizational Behavior in Health Care Management Name Institution Date Abstract This paper seeks to look into organizational behavior in health care management and most importantly its impact on health care management and delivery. Organization behavior is crucial in guiding the regulatory activities, the staff activities and the overall culture that directs an organization. Organizational behavior in health care setting is paramount to ensuring patient safety, ethical behavior among the medical practitioners, patient-centered care and effecting change in the facilities which is bound to improve healthcare delivery and patients’ satisfaction. The strategic management of any health care organizations is linked to incorporate effective practices and standards that are obliged to improve health care services delivery and nurture a positive organizational culture to improve the delivery of services and maintain highly qualified and motivated medical personnel that will ensure professionalism and efficiency in the facility. Organizational Behavior in Health Care Management Introduction Organizational behavior refers to the study of personal and group dynamics with relations to relations and interactions within a corporate setting (Borkowski, 2016, p.1). The manner and mode of interactions between individuals and groups of people in an organization affect the way in which an organization...
Words: 3637 - Pages: 15
...Implementation of Change Process: National Health Services Introduction It is a widely recognized fact that health care remains the topmost agenda for any national government around the world. In the same line the UK government is also extremely concerned about the welfare of their citizens. In this regards, the government provides almost free of cost health care services to the citizens of the state. National Health Service (NHS) is the name of the public health care body in the United Kingdom. A number of Health care services are provided at the NHS to people suffering from various illnesses. Generally these services are free of cost for the citizens of United Kingdom. The National Health Service in UK is quite efficient in providing healthcare facilities to residents of the nation. The health care services are the major concerns for any nation. It is not an easy task to meet the rising demands of the health care services in the UK. It has been observed that National Health Service has gone through some critical changes in last five years. In order to meet the rising demands in the health care services National Health Service went through a number of improvements in various health care programmes and projects (Parkin 2009). In this paper we will discuss about the change process in National Health Services in UK. Initially, the reasons that triggered the implementation of change process will be discussed. The types of changes happened in the organization will be...
Words: 2442 - Pages: 10
...Organizational Performance Management Paper and Table Jessica Hare, Michael Jackson, Molly Sacco, and Natalie Shell HCA451 May 19, 2014 Lisa Kehlenbrink Organizational Performance Management Paper and Table Each organization provides a different type of services for consumers. Health Maintenance Organization, Emergency Medical Services and Cox Health systems work to provide health coverage for consumers and quality care for each consumer. HMO is a type of health care plan that consumers can chose for health coverage. Emergency Medical Services collaborates with teams to advance EMS systems. Cox Health systems provides a variety of services through their facilities. Cox health, like EMS, provides emergency treatment to patients. They also utilize the EMS for emergency patient transfers and admissions. Cox health also has to deal with HMOs and PPOs on a daily basis when treating patients and billing insurance companies. Cox Health is a good example of the other three organizations combined to provide excellence service to the consumers. The similarities and differences of HMOs and PPOs is first they are both networks. However, HMO allows one to choose a health care provider within the HMO network much like PPO. But, with PPO one can choose a primary care physician out of network as well. This is not so with HMO, one has to choose their PCP or Primary Care Physician within network. Another difference is one must have a referral from HMO to see a specialist but PPO a referral...
Words: 2548 - Pages: 11
