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Management Principles : Open Book Exam Questions November 2013 BATCH 15

SECTION A: “TRUE OR FALSE” QUESTIONS

There are TEN (10) questions under this section. Answer ALL questions. (10 Marks)

1. Under Theory X, managers believe that their subordinates dislike work because they would rather be leaders than followers. (True/False)

2. The ability to view a situation broadly and solve problems to the benefits of all concerned is a conceptual skill. (True/False)

3. The four basic functions or activities of management are planning, organizing, leading and controlling. (True/False)

4. Controlling is the process of measuring work performance, comparing results to objectives, and taking corrective actions. (True/False)

5. Organizations actively pursue international business opportunities to take advantage of higher labor cost. (True/False)

6. A pro-active strategy is a level of socially responsible corporate behavior that takes preventive actions to avoid adverse social impact from company activities. (True/False)

7. Through quality management techniques, benchmarking involves systematically measuring the benches of all the departments to reduce pilferage and thefts. (True/False)

8. Continuous improvement is an attempt to maintain the quality advantage by always looking for new ways to improve the current performance. (True/False)

9. An ethical manager is one whose behavior is in conformance with the law and a broader set of moral principles common to the society. (True/False)

10. Human Resource Management (HRM) includes all activities used to attract and retain employees and to ensure they perform at a high level in meeting the organizational goals. (True/False)

SECTION B: “SHORT ESSAY ANSWERS” QUESTIONS

There are TEN (10) questions in this section. Answer any five (5) questions. (10 Marks)

1)

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