...Communication plays an important role in any organizational change effort, the role of communication differs from change to change. Different changes are likely to produce different reactions and, therefore, the appropriateness of change communication activities depends on the change at hand (Carnall, 2003; Daly et al., 2003; Dunphy and Stace, 1993; Lewis and Seibold, 1998; Smeltzer, 1991). Communication in the workplace is seen as one of the most vital element to a successful business. Effective communication has been proven to be one of the keys to success. In managerial communications strategies and applications by Geraldine Haynes, she discusses the strategic approach to communication by describing communication as having many layers like an onion. The first layer is the climate or environment, second is the sender receiver and the third layer, which is broken up into the four elements of content are the contents, channel, physical environment and timing of communication. With managerial communication process it differs from the employees in different branches and different hierarchy of managers. The main characteristics of communication are firstly the working environment or climate. Secondly, who is sending the message and who is receiving the message? Thirdly what is the message and lastly how is that message sent. The company climate is a very important characteristic of a company. A trusting and open climate allows for positive communications. Managerial communication...
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...Application of Managerial Communications Laura Wittwer Thomas Edison State College Abstract In today’s society communication in the workplace is seen as one of the most vital element to a successful business. Effective communication has been proven to be one of the keys to success. Some of the main characteristics of good communication can be found in highly successful companies. According to Haynes and the discussion of the strategic approach to managerial communication it is compared to an onion with many layers. The main characteristics of communication are firstly the working environment or climate. A trusting and open climate allows for positive communications. At the Credit Union the relationship between the managers and employees was very important. Communication is a constant changing and evolving part of every business. At the credit union the manager communicated with his direct employee through speech when she was available. With face- to -face communication all of the elements of communication can be accomplished. . Application of Managerial Communications In today’s society communication in the workplace is seen as one of the most vital element to a successful business. Effective communication has been proven to be one of the keys to success. Good communication makes for a happier working environment and has been shown to yield higher production numbers and therefore bigger profits. Some of the main characteristics of good communication can be...
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...Lois Bombara Managerial Communication MAN 373, June 2010 Conflict over Job Duties Because of the rapid growth of the company in the last six months there is an increase in sales volume and this has caused both the credit office and the accounting office to be busier than normal. A conflict with the job duties of Ruth Rankin, the administrative assistance in the credit department, has not been able to help the credit office as much as she use to in the past. Ruth works for Jose Martinez, the manager of the sales department. Because the accounting department is located next door to the sales department, and is only one employee deep, Ruth helps them process journal entries that Linda Sims, the accounting department manger assigns to her. However, now with the increase in the number of credit applications, Ruth is too busy to assist the accounting department and this has caused a conflict between Linda Sims and Jose Martinez. Sims has complained to Martinez that she needs Ruth to work in accounting more now than she does, but Martinez response was very confrontational and refused to let Ruth help out anymore.1 Conflict in the workplace is common. There are five strategies to conflict management: 1) Forcing – using authority or other power that you possess to satisfy your concerns without regards for the concerns of others. 2) Accommodating – allowing the other party to satisfy...
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...Guide to Managerial Communication Effective Business Writing and Speaking This page intentionally left blank Prentice Hall “Guide To” Series in Business Communication Guide to Managerial Communication Effective Business Writing and Speaking Ninth Edition Mary Munter Tuck School of Business Dartmouth College Prentice Hall Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Library of Congress Cataloging-in-Publication Data Catalogue in Publication data available from the Library of Congress Editorial Director: Sally Yagan Editor in Chief: Eric Svendsen Acquisitions Editor: James Heine Director of Editorial Services: Ashley Santora Editorial Project Manager: Karin Williams Director of Marketing: Patrice Lumumba Jones Marketing Manager: Nikki Ayana Jones Marketing Assistant: Ian Gold Managing Editor: Central Publishing Project Manager: Debbie Ryan Production Project Manager: Clara Bartunek Creative Director: Jayne Conte Cover Designer: Karen Salzbach Cover Art: Getty Images, Inc. Media Editor: Denise Vaughn Media Project Manager: Lisa Rinaldi Full-Service Project Management: Aparna Yellai/PreMediaGlobal Composition: PreMediaGlobal Printer/Binder: Edwards Brothers Annex Cover Printer: Lehigh Phoenix Color Text Font: 10.5/12 Times New Roman Credits...
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...Crisis communication Florida international university COM 3135 Managerial Communication Florida International University April 5, 2016 Coca-Cola India What are the key problems that Gupta should focus on in the short term and in the long term? The key problems that Gupta should focus on in the short term are, Gupta has to focus first on improving the bad image of the India coke company. Gupta needs to get back the consumers confidence on the products and should work on supervising the falling sales of the business. Another short term problem would be the incident of contamination in India, the last thing that the company of coca cola need is for the television and consumers of other regions in India may pretend that their coca cola product are contaminated as well. In the long term, Gupta needs to make sure that the company is always meeting all the safety norms so that the incidents do not happen again. Gupta has to take care that Coca-Cola has handled some crisis before. An activist shows the problem about coca- cola bottled of water, which may hold pesticides residues. Additionally to this the sales drop, this means that consumers believe what this groups are saying. How would you evaluate the crisis? I believed that the crisis is a big problem to the reputation of Coca-Cola especially in India. The business has to take action, so the image does not get ruin by rumors. Coca-Cola is a big business knowing almost globally, so an attack like this...
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...VIRGINIA INTERNATIONAL UNIVERSITY COURSE: MBA 500 MANAGERIAL COMMUNICATIONS (A) DATE : OCTOBER 29, 2012 TO : DR. ONU FROM : TEAM 4 SUBJECT : A SHORT REPORT ABOUT STUDENT CUSTOMER’S BEHAVIOR IN BANGALORE TO VEGETABLE JUICE PAGES : 9 I. SUMMARY Indian students don’t drink vegetable juice much. Primarily, they drink soft-drinks, fruit juices, and hot drinks. They buy beverage at school, groceries stores, and gas stations sometimes. 90 percent of students drank vegetable juice before but a portion of them don’t want to drink it anymore because of taste. Indian students like vegetables such as tomato, potato, carrot, etc. and spend about 8,000 rupees on average for foods and drinks per month. Price is the primary factor when they consider to buy a product. Major Indian students use products that can help them in learning and willing to recommend vegetable juice for their friends and relatives. In order to capture this market segment, Coca-Cola should do market and customer behavior carefully before launching new line of vegetable juice production. Coca-Cola should consider the places, price and recipe for the product. Moreover, they should diversify the range of vegetable juice also and a good marketing strategy can help them to win customer. II. BACKGROUND Coca-Cola wants to establish the new line of production, vegetable juice to Indian students in Bangalore. This report is analysis and recommendation of the recent...
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...Executive Summary: Campbell Brother’s are the main source of revenue for the Wald press but due to recession the orders from the Campbell brothers reduces. This created the trouble for Wald press in retaining workers and profit. After recession Campbell Brothers sales increased. Hence, Campbell brother’s pressurizing Wald press for dropping outside contract to get there work completed. Hence, the optimum solution for making profit and increasing production capacity as well as retaining skilled workers is by hiring unskilled contract worker on daily basis and skilled workers on permanent basis. Provide training to unskilled workers to make them skill worker and keep them as permanent worker afterword. Start two shifts of 8 hrs a day. The question of how much workers (both skilled and unskilled) to be hired, is addressed in the case analysis. Contents: 1. Situation Analysis 2. The Problem 3. The Options 4. Criteria for Evaluation 5. Evaluation of Option 6. The recommendation 7. Action Plan Exhibit 1 Exhibit 2 Situation Analysis: * For Wald Press(WP), orders from Campbell Brother(CB) are the major source of revenue. * During 30’s depression, CB experience the sales drop subsequently decreasing the order to WP to work below optimum output level as a result WP is losing its skilled workers. * Credibility of CB with WP is affected. * In order to fill the gap of decreasing order from CB, WP approached outside contractors(OC). ...
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...Centre for Economic Studies and Policies (CESP) School of Social Sciences and Policy (M.A. Economics Programme) Summer Internship Report by Shaily J. Osta Enrollment No: 1201212004 Session: 2012-14 Central University of Bihar Camp Office: BIT Campus, P.O. B.V. College Patna 800 014, Phone/Fax: 0612-2226538 Summer Internship Report Submitted by Shaily J. Osta Enrollment No: 1201212004 Session: 2012-14 Submitted to Chandragupt Institute of Management, Patna CERTIFICATE This is to certify that Ms. Shaily J. Osta, student of Central University of Bihar, enrolment no. CUB 1201212004 worked as intern in the study entitled ‘Evaluation of MGNREGA DIWAS in Bihar’ assigned to Chandragupt Institute of Management Patna by Rural Development Department, Government of Bihar. She also worked to prepare report on ‘Inequality in Bihar’. This internship work has been done under my supervision and she significantly contributed in the aforementioned project. ______________________ (Dr. Debabrata Samanta) Place: Date: DECLARATION BY STUDENT I, Shaily J. Osta, hereby declare that this project report entitled “Economic inequality of Bihar, Evaluation of MGNREGA DIWAS in Bihar” has been prepared by me as an intern under the internship programme of Central University of Bihar during the summer internship at Chandragupt Institute of Management, Patna...
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...Managerial Communication Writing Exercise In this exercise I was given two different examples to critique. I will list all my changes below on how I think each of these could be changed to make them better. Example one is feel is written better than example 2 and there seems to be less changes that need to be made. Proof reading your own work and even asking someone else to do it for you can help ensure that your writing piece is professional. Example 1: The first part of this example is the header or greeting. This is located in lines 1-6. The order of each line should be like this: who the document is to, and then who the document is from, who the document should be carbon copied to, the subject and then the date. On line six, you can remove the person's name since you have already listed this in the header on line one. In the first paragraph, the date in line seven should be listed to read June 11-22, 2008. This provides a full and complete date for the recipient. The word not doesn't need to be capitalized in this sentence. If this word should stand out underline would look more professional. Lines 10-13 is the middle paragraph of the document. This paragraph should change the beginning of it to read as this memo is about the addition of Silent Watch to our company systems. Then the next sentence should be changed to read. Inform all employees that they should limit their computer use and e-mail to work projects only and that their work would be monitored. ...
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...5 | Persuade Cafe | Memo To: | Jacqueline Marcus, Chris O’ Connor, and Mark Parson | From: | Lakeshia Hampton | cc: | | Date: | November 28, 2015 | Re: | Profit Increasing and Cost-Saving Initiatives | | | In light of what has been examined about the organization's profitability, the organization is not making the benefits we might want in having the coffee’s business, however Persuade Café brings an awesome good to the organization. It will likewise relieve a great deal of anxiety for our workers as a result of the amicable environment and fulfilled customers. The accompanying are a couple of thoughts and proposals that I came up with to increment new customers, retain customers and expand the company’s profit. We could offer membership discount card for loyal customers, since each dollar checks in any business, the discount card is a motivator to acquire new customers and keep our present ones. Persuade Café customers constantly satisfied and can rely on us for their fresh cup of Joe in the morning or whatever point they require that kick. Having a monthly fee of about $30 will allow to have one cup of fresh coffee and 15 percent discount on anything else they buy at Persuade Café. This will increase the profit of the company significantly. This is going to help our company by having our name out there, more people will know of our T-shirts and online merchandise also. Also, we would be helping the community out by proving a great service because the café...
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...Auditing |502 | |(Friday) | | | | |30 June, 2012 |7.00 pm ~ 8.30 pm |502: Managerial Economics |402 | |(Saturday) | | | | |06 July, 2012 |3.00 pm ~ 4.30 pm |503: Business Communication |502 | |(Friday) | | | | |07 July, 2012 |7.00 pm ~ 8.30 pm |504: Advanced Management |502 | |(Saturday) | | | | |13 July, 2012 |3.00 pm ~ 4.30 pm |503: Business Communication |502 | |(Friday) | | | | | ...
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...Research or Interview Paper Instructions You can choose 1 of the following two options for your Research or Interview Paper. Your paper will be 7 double-spaced pages for the main content (not including the cover page and reference page). Your choices include: 1. A research paper Steps for writing the research paper: a) Choose a topic in Managerial Economics. b) Submit the topic and the outline of the paper to the instructor anytime for approval. c) A minimum of 3 references besides the textbook are required. Liberty University library has excellent resources for your search for journals. http://www.liberty.edu/index.cfm?PID=178 OR 2. An interview paper Steps for writing the interview paper: a) Choose a topic in Managerial Economics. b) Design at least 5 questions according to the topic. c) Submit your questions to the instructor for approval. d) Contact a local or non-local company for an interview. e) Conduct the interview for answers to your questions. f) The paper must have 3 parts: • The description of the company; • Interview questions and answers; and • Your comments. *The research paper is to be done individually, not as a group. **Do not wait until the last module/week to work on the paper. Do it as early as possible. ***A paper that was written for other classes would not be accepted for...
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...Case Study: Chapter 8 Aaron Lambert Saint Leo MBA 540 Managerial Economics Analyzing Managerial Decisions: Leaving New York for the Farmlands of Illinois While the co-workers may be rightly supportive of the individual’s aspirations, they are likely not qualified to advise him on this matter. The individual claims to have $800,000.00 saved from bonuses at his current place of employment. Based on that information alone, it appears that he is considering walking away from what seems like a fairly secure and profitable situation at his current job and committing to a new and less certain endeavor. With reports implying that demand for corn will soar the farming proposition may seem like a good idea; however, our potential farmer needs to consider other factors. The costs associated with acquiring the land are known and estimated to be $800,000.00, but there are other costs involved that are considerable and quite fixed. He will need to purchase farming equipment and machinery, which will require much more cash upfront in addition to the land. These fixed costs definitely need to be factored into the decision but are omitted in the text. If he has a lot more of that bonus money remaining, he could purchase the machinery outright. If paying cash is not possible he will need to take up a loan, lease, or rent; either option resulting in additional expenses incurred each period. Based on an article published by the University of Illinois in 2014, corn farmers in Illinois...
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...Alin Toncz Colonnade Hotel and Resort Analysis Week 6 Assignment Prof. Joel Bunkowske As per airline industry, the hotel industry is using an overbooking policy to ensure that no rooms are left open during any season. The policy states that when the customer calls, he is supposed to secure his room with a credit card and in case of a no- show, the customer will be charged the amount for the room if the room will not be rented out to a different party. While this might present an inconvenience for both parties reserving the room, the hotel should be prepared to either transfer one party to a different room or be ready to give the customer left out a free night’s stay on another day if the hotel is booked entirely. Problem Identification: Mr. Ward stated that he booked the hotel room 8 months in advance with his entire immediate family, including his brother and his family and his parents. When Mr. Ward arrived, Kathy, the front desk manager, told him that all rooms are booked and that his and his brother’s family would have to stay at a different hotel. Kathy had explained to Mr. Ward the policy of the hotel regarding overbooking policy and how it intends to cover no-shows, which is a standard procedure in the hotel industry. This infuriated Mr. Ward since they had to spend lots of time coordinating meeting times with the entire family. Unfortunately, giving Mr. Ward a free night’s stay at the Colonnade was not good enough. When he went home, he posted his displeasure on Tripadvisor...
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...Company Profile in Brief: 1. ……………………… 2. ……………………… 3. ……………………… |OUTLINING THE PROBLEM ALONG WITH RELEVANT CAUSE-EFFECT & SOLUTION: | 1. Rigid & unwise organizational culture: Reference: Local community has little access to the huge establishment for their livelihood. They do not even get a chance to say their Friday prayer at the nice mosque made for the staff only. Outcome: The local community is hostile to the outsiders who are serving there. Reason behind Rigidity: • Absence of the multinational corporate culture to “ACT LOCALLY”. • Uniform organizational policy irrespective of their geographical presence. • Scattered Operations Division. Solution: • Implementation of pure professional corporate culture to THINK GLOBALLY & ACT LOCALLY. • Reform organizational policy with regard to different geographical presence. • Reform organizational policy with regard to recruitment & staffing in order to appoint local skilled hands (White Collar employee) at the plant. • Adoption of Operations Division at a required level to face challenges from both Internal & External environment. • Maintain a steady and cost effective practice of Corporate Social Responsibility (CSR) to involve local community in such a way that makes them to hold a good feeling about the company & bring...
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