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Managing Business Activities

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Managing Business Activities to achieve results
Lecico Egypt Ceramic

Task 1:

1.1 evaluate the interrelationship between the different processes and functions of the organization

Introduction

* Lecico is one of the world’s largest sanitary ware manufacturers and a significant tile producer in Egypt and Lebanon. With over 50 years of operation, Lecico has developed into a major exporter by producing competitively priced sanitary ware to exacting European quality standards. * Today, Lecico is one of the largest suppliers of sanitary ware to Europe and the Middle East.

A business process

* Is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers It may often be visualized as a flowchart of a sequence of activities with interleaving decision points or as a Process Matrix of a sequence of activities with relevance rules based on data in the process.

How do Organizations Improve?

* Major changes must start at the top * Ultimately, everyone must be involved * Effective change requires a goal and knowledge of the current process * Change is continuous * Change will not be retained without effort and periodic reinforcement * Improvement is continuous

Why Business Process Management?

* Symptoms of Poor Business Process Management and Design * No standard process/method for addressing how to define business requirements and when to improve business processes * When automation of processes is commissioned, “Business” says that they do not always get what they think they have asked for * The processes used to document and communicate business processes and requirements are neither easy nor documented * Our business programs frequently exist in a culture of reacting to

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