The change Doctor Gayle found was that in the organization's mission, and that is in the sense that it went from a general, vague one to a more specific mission with objectives relative to poverty, women, and resources. This change that she found created a need for organizational change, as CARE was based on single national units functioning autonomously. The new mission now meant that there must be international collaboration in order to achieve the objectives set.
Question 2: CARE's decentralized approach stems from the fact that the individual country officers raised their own funds and were used to being on their own, as stated in the case. They functioned autonomously as single units and did not see the bigger picture. This could be due to the fact that the organization's previous mission was a vague one that may have not been properly communicated throughout its separate divisions.
Question3:
As stated previously, the root of the decentralized design in CARE is the fact that the mission was vague and there was a lack of communication across borders. In order to improve collaboration, the first step would be to establish proper communication lines that go across all of the divisions, and most importantly two way communication lines. The company's new mission must then be embodied and shared throughout all of the divisions, and that will create a whole unit. Measurement of results would also improve collaboration in order to determine effectiveness.
Question 4: The project "Access Africa" is an effort to implement cross country collaboration that involves micro financing small entrepreneurial investments to reduce poverty in 39 countries. This would last over 10 years, and would greatly improve collaboration amongst the divisions as they would have to combine efforts to achieve