...Dentro de los estudios del management comparativo encontramos, por ejemplo el realizado por Lammers y Hickson (citado por Scott, 1987), quienes distinguen tres formas organizacionales con base a aspectos culturales de diversos países: Formas Organizacionales de las distintas culturas Formas Organizacionales Características Países Tipo Latino Alta centralización, estratificación rígida, desigualdades pronunciadas, Altos niveles de conflicto y áreas de incertidumbre Francia Italia España Anglosajón Mayor descentralización, menos rigidez en la estratificación y flexibilidad en las reglas Estados Unidos Países escandinavos Inglaterra Tipo tradicional Liderazgo paternalistas, reglas implícitas, falta de fronteras entre lo organizacional y no organizacional. Países en desarrollo (América Latina) Fuente: Elaboración propia, con datos de Lammers y Hickson (1995) Cada cultura representa una forma organizacional distinta, tomando como elemento determinante en las estrategias empresariales las manifestaciones de la cultura. En ese sentido Lammers y Hickson establecen la siguiente tipología (véase cuadro III): 1.- Tipo latino: en donde existe una alta centralización, estratificación rígida, desigualdades pronunciadas entre los niveles y conflicto en áreas de incertidumbre (Francia, Italia, España) 2.- Tipo Anglosajón: caracterizadas por un mayor grado de descentralización, menos rigidez en la estratificación y flexibilidad...
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... We thank you for the granting us the opportunity to compile this report since it has given us a chance to familiarize with practical issues oscillating around cross-cultural communication. I hope that you will find it satisfactory. Yours Sincerely, Business Communication Students XYZ. Table of Contents Executive summary 4 Introduction 5 Discussion 6 Summary and Conclusions 7 Recommendation 8 Executive summary The report first provides a brief introduction of what intercultural communication comprises. It lays a profound background for the entire report. Further, the report establishes an analysis of how intercultural communication with regards to Italy is likely to be considering the cultural differences between it and other nations. The report summarizes all the concepts derived from the findings and a genuine recommendation is made concerning the best approach to remain prepared for challenges projected by...
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...Diversidade e Socialização nas Organizações: a inclusão e permanência de pessoas com deficiência Autoria: Victor de la Paz Richarte Martinez, Ana Cristina Limongi França Resumo O objetivo deste trabalho é analisar as estratégias de socialização na inclusão e permanência de pessoas com deficiência empregadas como cotistas sob a lei 8213/91. Desta forma, estudam-se as contribuições de Van Maanen (1989) sobre socialização e no que tange à diversidade, faz-se um retrospecto de impactos da diversidade nas organizações sob a ótica de diversos autores, com destaque à Cox (2001) e Golembiewski (1995). A partir dos modelos conceituais destes estudos realizou-se o estudo de campo com 21 profissionais da Vicunha S.A, empresa do segmento têxtil, nas unidades São Manuel e São Paulo. O levantamento de campo teve um desenho de verticalidade hierárquica da gestão. O CEO e a Gerente de Recursos Humanos da Unidade Central fizeram parte da amostra. Na unidade São Manuel a amostra foi composta de onze Pessoas com deficiência, cinco Gestores diretos, a Consultora de RH e o Gerente geral da unidade. Os instrumentos de coleta de dados primários foram: entrevistas semi-estruturadas individuais, grupais e grupos focais. A interpretação dos dados se deu por meio da análise de conteúdo categorial (Bardin, 1977). Os achados de pesquisa apontam relatos da importância da atenção aos processos de socialização para a eficácia da gestão da diversidade. Pode-se concluir que a estratégia informal/coletiva foi...
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...Bachelor's thesis Degree Programme In Hospitality Management Hospitality Management 2012 Veera Korjala CULTURAL DIVERSITY IN HOSPITALITY MANAGEMENT – How to improve cultural diversity workforce BACHELOR'S THESIS | ABSTRACT TURKU UNIVERSITY OF APPLIED SCIENCES Degree Programme In Hospitality Management | Hospitality Management 2012 | 64 Susanna Saari Veera Korjala CULTURAL DIVERSITY IN HOSPITALITY MANAGEMENT The bachelor´s thesis investigates cultural diversity in the hospitality management. It aims at presenting effective ways to improve cultural diversity in a workplace. This study was commissioned by JW Marriott San Antonio Hill Country Resort & Spa in Texas, USA and three hotels in Stillwater, Oklahoma, USA: Atherton Hotel, Hampton Inn & Suites and Residence Inn. The bachelor´s thesis incorporates culture theories and their applications to the workplace. Additionally, it focuses on cultural diversity dimensions in hospitality workplace, such as its benefits and challenges, its reflection in the work environment which have been related to the organization’s cultural diversity management. Eventually it provides solutions, such as a corporate strategic plan which focuses on the improvement of cultural diversity in the workplace by means of cultural diversity training. These best practices of cultural diversity are discussed in detail both in the literature review and in the study. The bachelor’s thesis has used two research methods, both qualitative and quantitative...
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...Southern Illinois University Carbondale OpenSIUC Publications Department of Anthropology 6-1-2004 An Integrated Analysis of Pre-Hispanic Mortuary Practices: A Middle Sicán Case Study Izumi Shimada Southern Illinois University Carbondale Ken-ichi Shinoda National Science Museum, Tokyo Julie Farnum Montclair State University Robert Corruccini Southern Illinois University Carbondale Hirokatsu Watanabe Terra Information Engineering Company Follow this and additional works at: http://opensiuc.lib.siu.edu/anthro_pubs © 2004 by The Wenner‐Gren Foundation for Anthropological Research Published in Current Anthropology, Vol. 45, No. 3 ( June 2004) at 10.1086/382249 Recommended Citation Shimada, Izumi; Shinoda, Ken-ichi; Farnum, Julie; Corruccini, Robert; and Watanabe, Hirokatsu, "An Integrated Analysis of PreHispanic Mortuary Practices: A Middle Sicán Case Study" (2004). Publications. Paper 8. http://opensiuc.lib.siu.edu/anthro_pubs/8 This Article is brought to you for free and open access by the Department of Anthropology at OpenSIUC. It has been accepted for inclusion in Publications by an authorized administrator of OpenSIUC. For more information, please contact jnabe@lib.siu.edu. C u r r e n t A n t h r o p o l o g y Volume 45, Number 3, June 2004 2004 by The Wenner-Gren Foundation for Anthropological Research. All rights reserved 0011-3204/2004/4503-0004$3.00 An Integrated Analysis of PreHispanic Mortuary Practices A Middle Sican Case Study1...
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...Antreprenoriatul - de la zero la succes printr-o idee genială Duminică, 21 Martie 2010 21:36 Andra Larisa Zaharia Articole - Start-up PR [pic][pic] [pic][pic][pic][pic] [pic]De când lucrez în online am observat o "specie" aparte de om de afaceri. Sunt sigură că l-aţi văzut şi voi la conferinţe şi chiar la TV. Nu poartă costum decât rareori şi nu prea conduce maşini scumpe. Nu-i plac nici servietele din piele şi nici Rolex-urile, dar o să-l vedeţi cu siguranţă cu rucsacul după el, fiindcă nu pleacă nicăieri fără laptop şi stabileşte orice întâlnire de afaceri doar în locuri cu wireless. Dincolo de semnele exterioare distinctive, veţi observa că "subiectul" nostru este vorbăreţ şi foarte informal, un amestec de trainer şi coordonator, dar care se dezice cu fermitate de eticheta "manager" sau "CEO". O să-l vedeţi cu câtă pasiune vorbeşte despre proiectele sale şi veţi mai observa şi cu ce rapiditate îi vin idei noi, pe care nu aşteaptă prea mult să le pună în aplicare. După cum probabil v-aţi dat seama, omul despre care vorbesc este Antreprenorul. Cel care nu stă prea mult pe gânduri şi se aventurează mai ceva ca Indiana Jones în jungla business-ului. Am vrut să aflu mai multe despre acest tip, pentru a-i putea face un "portret-robot", aşa că m-am gândit să-i intervievez pe câţiva dintre cei mai cunoscuţi antreprenori de la noi. Iată setul de întrebări şi răspunsurile lor. 1. Cum crezi că este perceput antreprenoriatul în România, având în vedere faptul că nu...
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...! ! ! ! ! ! ! ! ! ! ! ! ! AppleHotel& !! ! ! ! ! ! Proyecto de Viabilidad Em ! ! ! ! AppleHotel Área de Márke ! ! Eva!Vazquez!Docarme! Mind!Of!The!Consumer! Assessment!1! APC!–!York!Campus! ! CHAPTER!1:!INTRODUCTION! CHAPTER!2:!THE!!APPLE!WORLD! CHAPTER!3:!MARKET!SEGMENTATION.!TARGET!AUDIENCE! CHAPTER!4:!PRODUCT!POLICY! CHAPTER!5:!PRICE!POLICY! CHAPTER!6:!PLACE!POLICY! CHAPTER!7:!PROMOTION!POLICY! CHAPTER!8:!BUDGET! ! CHAPTER 1. INTRODUCTION El mundo Apple The!AppleHotel!will!be!born!as!an!extension!of!the!brand!Apple.!It!will!be!a!4Ystar!hotel!business!located!in! the! centre! of! Sydney,! a! city! that! is! well! communicated! and! has! bet! for! an! innovative! architecture.! Our! advantages!are!the!competitive!services!and!facilities!to!enable!saving!unnecessary!timeouts,!something!that! our!business!guests!will!appreciate!a!lot.!! CAPÍTULO 4. EL MUNDO APPLE The! architecture! and! design! of! the! hotel! is! minimalist,! inspired! by! the! Apple! Store.! In! Overall,! counters! TECNOLOGÍA E INFORMÁTICA disappear,!giving!an!open!space!and!staff!uniforms!not!to!be!conventional,!giving!a!casual!look.!Regarding! services,!noting!that!you!can!checkYin!from!the!website!of!the!hotel!and!access!to!any!service!through!iPads! No podemos negar la evidencia de que la tecnología es una ciencia en pleno crecimiento y to!the!room,!thanks!to!applications!designed!for!it.!! en la vida de cualquier persona. que...
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...principais estágios em que as empresas podem estar no seu caminho em direção a organizações por processos e como identificar em qual deles a empresa está, estabelece as vantagens da gestão por processos sobre modelos tradicionais e apresenta argumentos objetivos e critérios que podem orientar a decisão das empresas pela mudança da sua maneira de organizar. ABSTRACT This text, a sequel of a previously published article (Gonçalves, 2000), states the differences between traditional organizations and process organizations. It shows the main stages in which companies may be on their way towards process organizations and how to identify the particular stage a company currently is. Besides, this article sets the advantages of managing by processes and presents objective arguments and criteria that can guide companies to make decisions about their organizational model. PALAVRAS-CHAVE Processos empresariais, processos de negócio, gestão por processos, organização por processos, dono do processo. KEY WORDS Processes, business processes, managing by processes, process organizations, process owner. 8 RAE - Revista de Administração de Empresas Out./Dez. 2000 RAESãov. 40 v. 40 Out./Dez. 2000 Paulo, n. 4 n. 4 p. 8-19 Processo, que processo? INTRODUÇÃO Muitas empresas querem organizar-se por processos, mas não têm uma noção clara dos passos a seguir e das providências que devem ser tomadas. Outras não estão...
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...l2012 Business Plan. English Immersion Oasis Movie Theater Members: Lianabel Castillo Liliana Cruz Rafael Fernández Raúl de la Mota Yanet Peguero Teacher: María Alejandra Grullón November 14th 2012, Santo Domingo, Dom. Rep. Oasis Movie Theater 2 INDEX 1. EXECUTIVE SUMMARY………………………………… 5 2. BUSINESS DESCRIPTION ………………………………..7 2.1 Company Name ……………………………………….8 2.2 Company Description …………………………………8 2.3 Mission, Vision & Objectives ………………………...9 2.4 Corporative Image …………………………………..10 2.5 Critical Success Factors ……………………………..12 2.6 Legal Process …………………………………………13 2.7 S.W.O.T Analysis …………………………………….13 3. MANAGEMENT …………………………………………..14 3.1 Management team and functions ……………………..15 4. PRODUCTS AND SERVICE ……………………………..18 4.1 Service/Products Description ……………………….19 4.2 Unique Selling Propositions …………………………21 5. THE MARKET …………………………………………….22 5.1 Industry and Competitor Analysis …………………23 5.2 Surveys Results ………………………………………29 5.3 Market Analysis ……………………………………...33 5.4 Target Market ………………………………………..33 6. OPERATIONS …………………………………………….35 6.1 Location ………………………………………………36 6.2 Suppliers ……………………………………………...36 7. MARKETING STRATEGY ……………………………...38 7.1 Pricing Strategy ……………………………………...39 7.2 Sales Strategy ………………………………………..39 7.3 Distribution Channels ……………………………….40 7.4 Promotion Strategy ………………………………….40 7.5 Marketing Mix ……………………………………….42 Oasis Movie Theater 3 8. ACCOUNTING ISSUES ………………………………….43 8.1 Investment ……………………………………………44 8.2 Expenses...
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...Globalizations June 2008, Vol. 5, No. 2, pp. 259 –274 Are Sustainable Coffee Certifications Enough to Secure Farmer Livelihoods? The Millenium Development Goals and Nicaragua’s Fair Trade Cooperatives ´ ´ CHRISTOPHER M. BACONÃ , V. ERNESTO MENDEZÃÃ , MARIA ´ EUGENIA FLORES GOMEZÃÃÃ , DOUGLAS STUARTÃÃÃÃ , & SANDRO ´ ´ RAUL DIAZ FLORESÃÃÃÃÃ Ã University of California, Santa Cruz, USA University of Vermont, USA ÃÃÃ ´ Asociacion de Mujeres Contra La Violencia, Oyanka, Jalapa, Nicaragua ÃÃÃÃ Universidad Nacional Autonoma de Nicaragua, Nicaragua ÃÃÃÃÃ ´ ´ CII-ASDENIC, Edificio Casa Estelı, Estelı, Nicaragua ÃÃ ABSTRACT In December 2001, green coffee commodity prices hit a 30-year low. This deepened the livelihood crisis for millions of coffee farmers and rural communities. The specialty coffee industry responded by scaling up several sustainable coffee certification programs, including Fair Trade. This study uses household- and community-level research conducted in Nicaragua from 2000 to 2006 to assess the response to the post-1999 coffee crisis. A participatory action research team surveyed 177 households selling into conventional and Fair Trade markets in 2006. In an effort to dialogue with specialty coffee industry and mainstream development agencies, results are framed within the context of the United Nations Millennium Development Goals. Findings suggest that households connected to Fair Trade cooperatives experienced several positive impacts...
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...The Lauder GLobaL business insiGhT reporT 2014 rebalancing the Global economy Lauder-Report-2014.indd 1 12/18/13 12:07 PM Introduction The Lauder GLobaL business insiGhT reporT 2014 rebalancing the Global economy In this special report, students from the Joseph H. Lauder Institute of Management & International Studies examine current trends and recent developments shaping today’s global marketplace. The articles cover a wide variety of topics ranging from technology, innovation and brand building to infrastructure, entrepreneurship and social impact. A section on consumer markets looks at the popularity of e-cigarettes in France and elsewhere, efforts by Japanese firms to expand their businesses into Asia, new trends in French gastronomy, changes in Japan’s traditional food-consumption habits, and how a sector of the Chinese population is spreading, and spending, its newfound wealth. The report offers an analysis linking market-driven strategies with social impact in Peru and Colombia, as well as an article describing South Carolina’s embrace of innovative research. Other articles look at the Russian government’s attempt to reboot the city of Skolkovo as an innovation hub, the mixed success of innovation efforts in China, and the growing threat of cybercrime to businesses across the world. The challenges of infrastructure and planning are addressed in analyses of transportation in areas of Latin America, deficiencies in Brazil’s infrastructure, and real estate’s...
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...HISTORY AND THEORY STUDIES FIRST YEAR Terms 1 and 2 Course Lecturers: CHRISTOPHER PIERCE / BRETT STEELE (Term 1) Course Lecturer: PIER VITTORIO AURELI (Term 2) Course Tutor: MOLLIE CLAYPOOL Teaching Assistants: FABRIZIO BALLABIO SHUMI BOSE POL ESTEVE Course Structure The course runs for 3 hours per week on Tuesday mornings in Terms 1 and 2. There are four parallel seminar sessions. Each seminar session is divided into parts, discussion and submission development. Seminar 10.00-12.00 Mollie Claypool, Fabrizio Ballabio, Shumi Bose and Pol Esteve Lecture 12.00-13.00 Christopher Pierce, Brett Steele and Pier Vittorio Aureli Attendance Attendance is mandatory to both seminars and lectures. We expect students to attend all lectures and seminars. Attendance is tracked to both seminars and lectures and repeated absence has the potential to affect your final mark and the course tutor and undergraduate coordinator will be notified. Marking Marking framework adheres to a High Pass with Distinction, High Pass, Pass, Low Pass, Complete-toPass system. Poor attendance can affect this final mark. Course Materials Readings for each week are provided both online on the course website at aafirstyearhts.wordpress.com and on the course library bookshelf. Students are expected to read each assigned reading every week to be discussed in seminar. The password to access the course readings is “readings”. TERM 1: CANONICAL BUILDINGS, PROJECTS, TEXTS In this first term of...
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...INDICE Pág. 1. Introducción. 1.1 Objetivos. 2.Marco Teórico. 2.1 Desempeño. 2.2 Estrés. 2.3 Compromiso organizacional. 3. Marco metodológico. 3.1 Diseño de la investigación. 3.2 Población y muestra. 3.3 Técnica. 3.4 Temporalidad. 3.5 Preguntas de investigación.3.6 Variables.3.7 Estadística pertinente.3.8 Discusión sobre las escalas a usar.3.9 Plan de aplicación de cuestionarios.4. Entorno de la investigación. 4.1 Gas LP en Costa Rica.4.2 Gas Nacional Zeta.4.3 Aspectos filosóficos-estratégicos de la empresa. 4.4 El Departamento de Recursos Humanos. 5. Resultados. 5. 1 Confiabilidades Alfa de Cronbach. 5.2 Relaciones resultantes entre las variables.6. Discusión. 6.1 Relación entre Desempeño y Estrés.6.2 Relación entre Desempeño y Compromiso Organizacional.6.3 Relación entre Estrés y Compromiso Organizacional7. Referencias. 8. Apéndices. | 468832455959595960616162636567677073767984858787878792103 | Indice de figuras Pág. 1.Mapa conceptual. 2. Metodos de evaluación del desempeño. 3. Modelo de demanda psicológica y margen de decisión en el trabajo. 4. Relación entre estrés y desempeño en U invertida. 5. Relación lineal positiva entre estrés y desempeño. 6. Relación lineal negativa entre estrés y desempeño. 7. Estrés y desempeño no relacionados.8. Relación entre desempeño y compromiso organizacional afectivo. 9. Relacion entre estrés y compromiso organizacional. 10. Giro comercial de una empresa gasera en Costa Rica.11. Organigrama de...
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...It will be shown that a luxury product can indeed migrate towards intermediate and mass luxuries when its traits become tangible and when rarity turns into abundance and luxury becomes accessible. The authors promote the idea that this process can be controlled by the enterprise or industry providing the brand, product traits and distribution are managed accordingly. The authors also examine the particular linkage between rational and emotional value through the brand and map the degree of luxury of a brand by assessing what actually differentiates the luxury products from the rest. This is not done in the traditional way of assessing the marketing mix (4P, 6P or 7p etc.) or examining the key features of the product but by building and managing a more integrated and knowledgeable approach, supported by the proposed models. Although the paper makes strong reference to luxury fashion, the comments, concepts and counselling provided are applicable also to luxury yachts, sports cars, real estate, banking etc. Keywords: Luxury, Inaccessibility, Fashion,...
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...GLOBALISATION AND HIGHER EDUCATION DEVELOPMENT: A CRITICAL ANALYSIS RUI YANG Abstract – This article sets out to analyse critically the nature of globalisation and how it is affecting higher education. The author first reviews the nature of globalisation, and then examines its international impact on higher education development. He contends that globalisation is predominantly economic, and points out that global exchanges in the economic, cultural and educational domains continue to be unequal. At the same time, education is increasingly treated as a business. By exposing the negative side of globalisation and its effects on universities, the author aims to counter the uncritical acceptance of globalisation as a positive force for higher education and society as a whole. Zusammenfassung – Ziel dieses Artikels ist eine kritische Analyse der Natur der Globalisierung und ihrer Auswirkungen auf die höhere Bildung. Der Autor beginnt mit einem Rückblick auf die Eigenheiten der Globalisierung und untersucht dann ihren internationalen Einfluss auf die Entwicklung der höheren Bildung. Er behauptet, dass Globalisierung vorherrschend wirtschaftlicher Art sei und weist darauf hin, dass ein globaler Austausch in wirtschaftlicher, kultureller und erzieherischer Hinsicht ungleich bleibt. Gleichzeitig wird Bildung immer mehr als eine Art Geschäft behandelt. Indem der Autor die negative Seite der Globalisierung herausstellt sowie ihre Auswirkung auf die Universitäten, will er der unkritischen...
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