| Managing Organizations and Leading People Task 1 |

A.1 Describe an Organization and its Objectives I would like to describe the organization once widely known as Kinko’s now recognized as Fedex-Kinko’s. More specifically, I would like to describe how the organization Kinko’s got its start and identify its objectives. Kinko’s was originally founded in 1970 by Paul Orfalea, a college student living in California. Named after Paul’s kinky hair, Kinko’s got its start as an effort to offer reasonably priced prints to other struggling college students. It quickly became the source for school materials and late night prints for last minute research papers. The company quickly grew and developed through the years to reach far beyond the average college students. With all of the business services and printing options offered it was no wonder that Kinko’s would eventually make its way into the offices of high executives in organizations across the county. Kinko’s locations began to pop up in every state offering services including small and exceptionally large prints offered in either black and white or full color. With the ability to offer computer rental and shipping, they became the office away from the office.
Kinko’s takes pride in the ability to serve their customers in a timely and proficient manner. Their number one objective is to take care of their customer and they worked hard to develop relationships with each of their clients and they accomplish their goal by encouraging their staff to think outside the box in an effort to meet the customer’s needs.

A.2 Three leadership practices of the primary leader within the organization a. Respect and trust for all employees
Paul Orfalea, the founder of Kinko’s has a unique approach on leadership. He believes that treating every individual with the respect they deserve. When Paul would conduct