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Managment

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Introduction

Why Study Management?

■ We all have a vested interest in improving the way organizations are managed.

■ Better organizations are, in part, the result of good management.

■ You will eventually either manage or be managed.

■ Gaining an understanding of the management process provides the foundation for developing management skills and insight into the behavior of individuals and the organizations.

Learning Objectives • To introduce the general concepts and principles of management

• To understand the fundamental skills and roles of a manager

Learning Outcomes

• Understand the general concepts and requirements of a manager

• Understand the basic skills of a manager

Reading Materials

Chapter 1 of recommended textbook

Lecture Notes

Definition of Management

The process of getting things done, effectively and efficiently, through and with other people

■ Efficiency

Means doing the thing correctly; refers to the relationship between inputs and outputs; seeks to minimize resource costs

■ Effectiveness

Means doing the right things; goal attainment

Who Are Managers And Where Do They Work?

■ Organization

■ A systematic arrangement of people brought together to accomplish some specific purpose; applies to all organizations—for-profit as well as not-for-profit organizations.

■ Where managers work (manage).

■ Common characteristics

■ Goals

■ Structure

■ People

People Differences

■ Operatives

■ People who work directly on a job or task and have no responsibility for overseeing the work of others.

■ Managers

■ Individuals in an organization who direct the

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