...ITIL® Service Management Practices V Qualifications Scheme ITIL Service Management Practices Contents 1. Scope and purpose of document 1.1. Synopsis 1.2. Suggested reading 2. ITIL Overview 2.1. What is ITIL? 2.2. What does ‘official scheme’ mean? 2.3. Who is involved in the official scheme? 3. About OGC 4. About APM Group 5. About the ITIL Qualifications Board 5.1. Functions 5.2. Working practices 6. About Examination Institutes (EIs) 7. About Accredited Training Organizations 7.1. About ATO Affiliates 8. About the ITIL user forum 9. About ITIL V3 Examinations 9.1. Overview 9.1.1. Syllabuses 9.1.2. Examination questions 9.1.3. Examination format 10. The ITIL V3 Qualifications Scheme 10.1. Overview 10.2. Design 10.3. Scheme Structure 10.4. Foundation level 10.4.1. Target Group 10.4.2. Format of the ITIL Foundation Certificate in IT Service Management Exam 10.5. Intermediate Level 10.5.1. Target Group 10.5.2. Service Lifecycle Modules 10.5.3. Service Capability modules 10.6. Managing Across the Lifecycle 10.6.1. Format of the Managing Across the Lifecycle Module 3 3 3 3 3 3 3 3 6 6 6 6 7 7 7 7 8 8 8 8 8 8 8 8 8 9 9 9 9 9 10 10 11 11 10.7. ITIL Expert in IT Service Management Certification 10.8. ITIL Master Level (In Development) 11. V3 Qualifications Scheme Credit System 11.1. Credit values 11.2. Pre-requisites 11.2.1. Foundation level 11.2.2. Service Lifecycle Modules 11.2.3. Service Capability Modules 11.2.4. Managing Across the Lifecycle Module 11.2.5. ITIL Master...
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...admitted that the wealth management arm of his business was an elaborate Ponzi scheme. Madoff founded the Wall Street firm Bernard L. Madoff Investment Securities LLC in 1960, and was its Chairman until his arrest.[1][2][3] At his firm he employed his brother Peter as Senior Managing Director and Chief Compliance Officer (Peter has since been sentenced to 10 years in prison), Peter's daughter Shana Madoff as the firm's rules and compliance officer and attorney, and his sons Andrew and Mark (Mark committed suicide by hanging exactly two years after his father's arrest). Alerted by his sons, federal authorities arrested Madoff on December 11, 2008. On March 12, 2009, Madoff pleaded guilty to 11 federal crimes and admitted to operating the largest private Ponzi scheme in history.[4][5] On June 29, 2009, he was sentenced to 150 years in prison with restitution of $17 billion. According to the original federal charges, Madoff said that his firm had "liabilities of approximately US$50 billion".[6][7] Prosecutors estimated the size of the fraud to be $64.8 billion, based on the amounts in the accounts of Madoff's 4,800 clients as of November 30, 2008.[4][8][9] Ignoring opportunity costs and taxes paid on fictitious profits, half of Madoff's direct investors lost no money.[10] It is also the largest accounting fraud in American history. Investigators have determined others were involved in the scheme.[11] The U.S. Securities and Exchange Commission (SEC) has also come under fire...
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...Chemistry 5421 CHM2 Foundation Physical and Inorganic Chemistry Mark Scheme 2006 examination - June series Mark schemes are prepared by the Principal Examiner and considered, together with the relevant questions, by a panel of subject teachers. This mark scheme includes any amendments made at the standardisation meeting attended by all examiners and is the scheme which was used by them in this examination. The standardisation meeting ensures that the mark scheme covers the candidates’ responses to questions and that every examiner understands and applies it in the same correct way. As preparation for the standardisation meeting each examiner analyses a number of candidates’ scripts: alternative answers not already covered by the mark scheme are discussed at the meeting and legislated for. If, after this meeting, examiners encounter unusual answers which have not been discussed at the meeting they are required to refer these to the Principal Examiner. It must be stressed that a mark scheme is a working document, in many cases further developed and expanded on the basis of candidates’ reactions to a particular paper. Assumptions about future mark schemes on the basis of one year’s document should be avoided; whilst the guiding principles of assessment remain constant, details will change, depending on the content of a particular examination paper. Copyright © 2006 AQA and its licensors. All rights reserved Chemistry, CHM2 – AQA AS, Mark Scheme, June 2006 series CHM2 ...
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...to all comers, Madoff offered modest but steady returns to an exclusive clientele. The investment method was marketed as too complicated for outsiders to understand. He was secretive about the firm’s business, and kept his financial statements closely guarded. One of the most prominent promoters was J. Ezra Merkin, whose fund Ascot Partners steered $1.8 billion towards Madoff's firm. “The explanation of his strategy, the consistency of his returns, the way he withheld information — it was a very clear set of warning signs,” said Mr. Hedges. http://www.nytimes.com/2009/03/14/business/14nocera.html?pagewanted=2&_r=1 Madoff's annual returns were unusually consistent, around 10%, and were a key factor in perpetuating the fraud. Ponzi schemes typically pay returns...
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...Oxford Cambridge and RSA GCSE (9–1) Mathematics J560/01 Paper 1 (Foundation Tier) Sample Question Paper F Date – Morning/Afternoon Time allowed: 1 hour 30 minutes You may use: • A scientific or graphical calculator • Geometrical instruments • Tracing paper First name Last name Candidate number Centre number INSTRUCTIONS • Use black ink. You may use an HB pencil for graphs and diagrams. • Complete the boxes above with your name, centre number and candidate number. • Answer all the questions. • Read each question carefully before you start to write your answer. • Where appropriate, your answers should be supported with working. Marks may be given for a correct method even if the answer is incorrect. • Write your answer to each question in the space provided. • Additional paper may be used if required but you must clearly show your candidate number, centre number and question number(s). • Do not write in the bar codes. INFORMATION • The total mark for this paper is 100. • The marks for each question are shown in brackets [ ]. • Use the r button on your calculator or take r to be 3.142 unless the question says otherwise. • This document consists of 20 pages. © OCR 2014 [H/506/3529] J560/01 Turn over 2 Answer all the questions 1 (a) Write 40 : 2000 as a ratio in its simplest form. (a) ............. : ............. [2] (b) Two people share £350 in the ratio 1 : 6. Calculate each share. (b) £ ......
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...SERVICE SPECIFICATION DNVGL-SE-0074 Edition December 2014 Type and component certification of wind turbines according to IEC 61400-22 The electronic pdf version of this document found through http://www.dnvgl.com is the officially binding version. The documents are available free of charge in PDF format. DNV GL AS FOREWORD DNV GL service specifications contain procedural requirements for obtaining and retaining certificates and other conformity statements to the objects, personnel, organisations and/or operations in question. © DNV GL AS Any comments may be sent by e-mail to rules@dnvgl.com This service document has been prepared based on available knowledge, technology and/or information at the time of issuance of this document, and is believed to reflect the best of contemporary technology. The use of this document by others than DNV GL is at the user's sole risk. DNV GL does not accept any liability or responsibility for loss or damages resulting from any use of this document. Changes – current CHANGES – CURRENT General This service specification supersedes and replaces the January 2014 edition of DNV-DSS-904. Service specification DNVGL-SE-0074 – Edition December 2014 DNV GL AS Page 3 CHANGES – CURRENT .................................................................................................. 3 Sec.1 Introduction .....................................................................................................
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...FOUNDATION EXAMINATION Exam Bank 007 – December 2013 Business Studies 1 MARK SCHEME BELLERBYS COLLEGE FOUNDATION EXAMINATION SECTION A – SHORT ANSWER QUESTIONS Answer ALL questions in this section. 1. Name two things that should be present in a good business plan. Executive summary, location, marketing, finance, financial forecasts, personnel Any other reasonable answer should be accepted. 1 mark per relevant point given. (2 marks) 2. Using an example for each point, identify and explain one reason for business success and one different reason for failure. Note: the reason for success should not be repeated as a reason for failure, for example, good entrepreneurial skills (reason for success) bad entrepreneurial skills (reason for failure). Possible answers include: Reasons for success: Excellent entrepreneurial skills Good business plan Marketable products Good budgeting skills Reasons for failure: Poor planning Inexperience Harsh external economic climate Fierce competition Lack of cash flow Any reasonable answer should be awarded marks. 1 mark for identification, 2 marks for a reasonable/good explanation and the full 3 marks given for an excellent explanation with relevant examples. (6 marks) Questions continued on next page Business1-JP-L-007 Page 2 of 15 BELLERBYS COLLEGE FOUNDATION EXAMINATION 3. Give one example of a good SMART objective. For example, to increase market share by 15% by January 2015. 1 mark for a partial example...
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...was discovered in December, 2008 is based upon a Ponzi scheme. Madoff took money from new investors to pay earnings for existing customers. The greater the payout to retiring and withdrawing customer, the more revenue or clients he would need to start and “investment relationship” with Madoff. The Ponzi scheme was named after Charles Ponzi who in the early 20th Century, saw a way to profit from international reply coupons. International reply coupons were a guarantee of return postage in response to an international letter. Charles Ponzi determined that he could make money, legally, by swapping out these coupons for more expensive postage stamps in countries where the stamps were of higher value. While making a significant profit with this system, Ponzi got the idea of enticing investors to provide him more capital to trade coupons for higher priced postage stamps. His promise to investors was a 50% profit in a few days. Touted as a financial wizard and the ‘Warren Buffet’ of his day, Ponzi lived outside Boston, he had a fairly opulent life bringing in as much as $250,000/day. Part of Ponzi’s success came from is personal charisma and ability to con even savvy investors. The promised payout was supported by the new investors anxious to take advantage of these robust returns because he appeared to create an image of power, trust, and responsibility. In July of 1920, the Boston Post ran an article exposing the scheme and soon after, regulators raided his offices and charging...
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...Introduction M&S is one of the UK’s leading retailers they sell stylish, high quality, clothing and food products, footwear, accessories, and household products. M&S is responsibly sourced around 2,000 globally Over the last 129 years M&S has grown from a single market stall to become an international multi-channel retailer. (M&S, 2013) Marks and Spencer is a major British retailer which was founded in 1884 and operates 766 owned and franchised stores in the United Kingdom; and 418 owned and franchised stores in 51 territories in Europe, the Middle East, North Africa, and Asia. Type of business M&S is an international business because it is located in various other countries with the United Kingdom and 418 owned and franchised stores in 51 territories in Europe, the Middle East, North Africa, and Asia. M&S is in the private sector organisation because it is part of the national economy made up of private enterprises. It includes the personal sector (households) and corporate sector (companies), and is responsible for allocating most of the resources within an economy. See also public sector (business dictionary, 2013) M&s is a large size business because there are more than 250 employees, M&S has up to 82,000 employees and the majority of the people are in the UK. M&s is in the tertiary sector because they are providing services to individuals and business an example of the type of service M&S would provide is they could provide fresh lingerie this would include:...
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...was discovered in December, 2008 is based upon a Ponzi scheme. Madoff took money from new investors to pay earnings for existing customers. The greater the payout to retiring and withdrawing customer, the more revenue or clients he would need to start and “investment relationship” with Madoff. The Ponzi scheme was named after Charles Ponzi who in the early 20th Century, saw a way to profit from international reply coupons. International reply coupons were a guarantee of return postage in response to an international letter. Charles Ponzi determined that he could make money, legally, by swapping out these coupons for more expensive postage stamps in countries where the stamps were of higher value. While making a significant profit with this system, Ponzi got the idea of enticing investors to provide him more capital to trade coupons for higher priced postage stamps. His promise to investors was a 50% profit in a few days. Touted as a financial wizard and the ‘Warren Buffet’ of his day, Ponzi lived outside Boston, he had a fairly opulent life bringing in as much as $250,000/day. Part of Ponzi’s success came from is personal charisma and ability to con even savvy investors. The promised payout was supported by the new investors anxious to take advantage of these robust returns because he appeared to create an image of power, trust, and responsibility. In July of 1920, the Boston Post ran an article exposing the scheme and soon after, regulators raided his offices and charging...
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...tackling the new emerging management-related-problems of the country in the changing global scenario. The pedagogy used is interactive with cutting-edge techniques and innovation. This has gone long way to strengthen skills and expertise of students and to meet muchneeded requirement of management students; in turn industry/society at large. The Institute pioneered and today offers the richest programs on Interactive Distance Learning platform. I invite you to join us in our Endeavour to meet the needs of managerial manpower largely for the highly competitive Indian business environment. We welcome you to join the IIBM family. Mr. Rajesh Maheshwari Director, IIBM Institute of Business Management Secretary, Shri Tirupati Balaji Education Foundation Trust »1 IIBM IIBM | Accreditation, Credentials, Awards and Memberships IIBM | Accredited member of IADL IIBM is an accredited member of...
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...co-founded Microsoft, which became the world's largest PC software company. He also owns more companies such as aids foundation. Melinda and Bill gates foundation. (Wall Street jounral) Mark Zuckerberg is co-founder...
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...CAMBRIDGE INTERNATIONAL EXAMINATIONS GCE Advanced Level MARK SCHEME for the May/June 2014 series 9699 SOCIOLOGY 9699/33 Paper 3 (Social Inequality and Opportunity), maximum raw mark 75 This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the details of the discussions that took place at an Examiners’ meeting before marking began, which would have considered the acceptability of alternative answers. Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for Teachers. Cambridge will not enter into discussions about these mark schemes. Cambridge is publishing the mark schemes for the May/June 2014 series for most IGCSE, GCE Advanced Level and Advanced Subsidiary Level components and some Ordinary Level components. Page 2 1 Mark Scheme GCE A LEVEL – May/June 2014 Syllabus 9699 Paper 33 (a) Explain how the achievement of pupils may be influenced by pupil sub-cultures. [9] 0–4 A few general observations about pupils’ educational achievement, with no direct links to the question, would be worth 1 or 2 marks. A basic account of what is meant by pupil sub-culture, with no further development in relation to the question, would be placed in the higher part of the band. 5–9 Lower in the band, answers are likely to provide a basic...
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...Explain why the liberal party achieved a landslide victory in the 1906 election (12 marks) One of the main reasons for the liberal landslide victory in the 1906 election was their exploitation of conservative mistakes. Joseph Chamberlains’ idea of Tariff reform split the conservative party in half. His scheme of placing higher tariffs on non-empire goods was strongly opposed because free trade had served Britain so well since 1846. A split conservative party was much weaker and it was tariff reform that was largely to blame for Balfours resignation as he failed to bring unity to his party. When the conservative party introduced Free Education in 1891 they lost the non-conformist vote to the liberals. As non-conformists were a sizeable proportion of conservative support, this was a significant loss. As the liberals were campaigning to shut down the religious schools to be funded by the scheme most non-conformist votes went to them. This was Balfours scheme, and he didn’t see it through sufficiently. It was conservatives in power at the time of the boer war, although this war ended in victory the conservative underestimation of the boers cost them. The war occurred because Britain wanted to extract gold from an area of land in South Africa. They did not expect the boers to fight back so well, this made the military look weak, they resorted to burning down houses and killing many people. The conservatives were highly criticised for their treatment of the boers. Due to a shortage...
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...Jun Hui Professor Joan Young RPA 304 – Advanced Real Property Assessment I 14 Oct 2015 Writing assignment 1 Since Mrs. White has the concern about the fairness of two tax system, it is necessary to explain the general differences between them first. The proposition 13 and ad valorem are two different property systems on purpose of imposing property tax. An ad valorem tax (Latin for "according to value") is the property tax which amount is a percentage of the property market value. It has been widely used by majority of counties. The Proposition 13 was raised in California 1978, it changed from the ad valorem system based on market value to it based on legality. It has several important features: ➢ All real property values were rolled back to their 1975 level. ➢ Proposition 13 stipulates that real property must be reappraised at its full market value only when it is sold. ➢ The values of properties not sold during the year are adjusted for inflation. Inflation is limited to the California Consumer Price Index. There is a limit of 2% on assessment increases but there is no limitation on decrease. ➢ All real property newly built is valued at market value once construction is finished. ➢ Proposition 13 effectively reduced the tax rate on property from about 2.65% statewide to a maximum of 1% of taxable value, plus an amount necessary to retire existing voter-approved debts. The assessor is required to recognize declines in...
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