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Market Study

In:

Submitted By rymflower
Words 623
Pages 3
Kamran Arshad (F-09-204)

Jawad Hashmi (F-09-202)

Inception
• Founded by Ho Kwon Ping (Travel enthusiast and former journalist)
• Ho spent 15 years managing the family business (Food products, consumer electronics and property development) • Lost due to low-cost
• Decided to build a strong brand to have a competitive advantage • Enter in the business of luxury resorts.
• Inspired by the gap in the hotel industry which was not being filled by the giant chains (Hilton and Shangrila)

Market Segmentation.
• There exist a market segment that wanted private and intimate accommodation without the expectation of glitzy chain hotels.
• Filled the price gap between the luxurious Aman Resorts
(US$650-US$7000)and Shangrila Hotel (below US$350).
• The resort should provide more than accommodation.
• Build a resort comprising individual villas, exotic in architecture design and positioned as a romantic and intimate escaped for gusts.
• Price should be between US$500 and US$2500.

For the First Guest?





First resort in Phuket (Thailand).
Spent US$250 millions.
First guest arrived in 1994 at Phuket.
Started developing two other
– Bintan Island (Indonesia)
– Vabbinfaru Island (Maldives)

What's make it different?
• Individual villas with
– Private pool
– Jacuzzi
– Spa treatment room

• Culture and heritage of the destination







Reflects in the architecture
Furnishing
Landscape
Vegetation
Services offered
Privacy of the guests

What's make it different? (cont)
• The resorts were designed to blend into the natural landscape • Used natural foliage and boulders as a privacy screen
• The furnishing were deliberately native to convey the exoticism of the destination with its rich local flavor and luxurious feel
• Service delivery process varied according to local culture and practices.


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