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Marketing Audit

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Marketing Audit

A Marketing Audit is a comprehensive, systematic, periodic and independent examination of a company’s or business unit’s marketing environment, objectives, strategies and activities with a view to determine problem areas and opportunities and recommending a plan of action to improve the company’s marketing performance.

The purpose of a Marketing audit is to identify whether there are any working practices that could be more effective.

There are essentially two types of Marketing audits in existence, which are,

• Internal marketing audit

• External marketing audit

The timing of a marketing audit depends on the Company. In general, marketing audits are usually carried out every 6 months. Twice per financial year.

The personnel likely to be involved with a Marketing audit are as follows,

• The Owner / CEO

• Marketing Director

• Marketing Manager

• The Chief Accountant

• The Head of Finance

Characteristic of a Marketing Audit

The 4 main characteristics of a Marketing Audit are as follows,

• It is broad rather than narrow in focus

The term “marketing audit” should be reserved for a horizontal (or comprehensive) audit covering the company’s marketing environment, objectives, strategies, organization, and systems. In contrast a vertical (or in-depth) audit occurs when management decides to take a deep look into some key marketing function, such as sales force management. A vertical audit should properly be called by the function that is being audited, such as a sales force audit, an advertising audit, or a pricing audit.

• It is conducted or carried out by a person who is independent of the operation that is being evaluated.

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