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Marketing Channels

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Ch10 Marketing Channels
Supply Chinas and the Value Delivery Network

Upstream: Supply raw materials, components, parts, information, finances, and expertise
Downstream: Marketing channels towards customers, including wholesales and retailers,

* Supply chain: make-and-sell view, which suggest productive inputs as starting point * Demand chain: Sense-and-respond view
But sometimes it takes a step-by-step, linear view of purchase-production-consumption activities

Value Delivery network: A network composed of company, suppliers, distributors, and ultimately customers who partner with each other to improve the performance of the entire system in delivering customer value

The Nature and Importance of Marketing Channels
Marketing Channel (Distribution channel): A set of interdependent organizations that help make a product or service available for use or consumption by the consumer or business user

* Affect every other marketing decision * Use imaginative distribution systems * Involve long-term commitment to other firms

How Channel Members Add Value

* Give up some control over how and to whom to sell products * But they create greater efficiency in making goods available to target markets by better contacts, experience, specialization and scale of operation

* Intermediaries reduce the amount of work by both producers and consumers * Transform assortments of products made by producers into assortments wanted by consumers * Match supply and demand

Information | Gather and distribute information about consumers, producers and other actors and forces in marketing environment needed for planning and aiding exchange | Promotion | Develop and Spread persuasive communications about an offer | Contact | Find and Communicate with prospective buyers | Matching | Shape

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