...Anglia Ruskin University Marketing Consultancy, Report on ‘eBay Inc.’ Name: Mohammad Russel SID: 1351826/1_IM Faculty: Lord Ashcroft International Business School Module Code: MOD003058 Module Title: Marketing Consultancy Date: 14/11/2013 Academic Year: 2013/14 Semester: 01 London School Of Marketing Marketing Consultancy Report On ‘eBay Inc.’ Reported By: Mohammad Russel Report Date: 14/11/2013 Content Introduction 1. A brief history of eBay Inc. …………………………………… 03 2. Market position of eBay Inc. …………………………………… 03 3. Client Issues …………………………………… 05 4. Implications, if client problem is not treated …………………………………… 06 Situation Analysis of Market Market situation comparison .……………………………….….. 06 Situation Analysis Models ……………...……………………. 07 Internal Analysis: SWOT Analysis …..……………………………...... 07 External Analysis: PEST Analysis ........................................................ 08 Porters Five Force Analysis ........................................................ 08 Recommendations .….………………………………. 08 Appendix …………………………………… 09 References …………………………………… 12 ...
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...Strategic Management Strategy Analysis of Indian IT company- Tata Consultancy Services (TCS) Strategic Management Strategy Analysis of Indian IT company- Tata Consultancy Services (TCS) Aditi Puri, Harsha Jonnala, Huzaifa Dadarkar, Karan Jaiswal, Piyush Jain Aditi Puri, Harsha Jonnala, Huzaifa Dadarkar, Karan Jaiswal, Piyush Jain Table of Contents INDIAN IT INDUSTRY OVERVIEW 3 INTRODUCTION 3 EXTERNAL ANALYSIS 3 PORTER’S FIVE FORCES MODEL (INDIAN IT INDUSTRY) 4 SWOT ANALYSIS - IT & ITES INDUSTRY 5 TATA CONSULTANCY SERVICES 6 INTRODUCTION 6 SWOT ANALYSIS ..7 TCS’ RESOURCES & CAPABILITIES ..8 TCS’ STRATEGY ANALYSIS ...9 Generic Business Strategies Global Strategies Corporate Level Strategies RECOMMENDATIONS 14 REFERENCES .15 INDIAN IT INDUSTRY OVERVIEW The IT-ITeS industry in India has today become a growth engine for the economy, contributing substantially to increases in the GDP, urban employment and exports, to achieve the vision of a “young and resilient” India. During the year, the sector maintained its double digit growth rate and was a net hirer. This growth has been fuelled by increasing diversification in the geographic base and industry verticals, and adaptation in the service offerings portfolio. Consequently, India has attained leadership position in the global sourcing market. India is now the leading country in providing IT Enabled Services in the world. According to a recent study, Indian IT & ITES is...
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...400 021 Tel : 91 22 6778 9595 Fax : 91 22 6778 9660 Website : www.tcs.com Registrars & Transfer Agents TSR Darashaw Limited 6-10, Haji Moosa Patrawala Industrial Estate 20, Dr. E. Moses Road, Mahalaxmi Mumbai 400 011 Tel : 91 22 6656 8484 Fax : 91 22 6656 8494 E-mail: csg-unit@tsrdarashaw.com Website: www.tsrdarashaw.com 9 Corporate Office TCS House Raveline Street, Fort Mumbai 400 001 Tel : 91 22 6778 9999 Fax : 91 22 6778 9000 E-mail: investor.relations@tcs.com Annual Report 2010-11 Management Team Function Corporate CEO CFO Corporate Affairs Global Human Resources Geography Heads North America Europe APAC Surya Kant A S Lakshminarayanan Girija Pande Vish Iyer Qi Qi Dong Masahiko Kaji Latin America MEA India Functions Marketing Corporate Communication R&D Human Resources John Lenzen Pradipta Bagchi K Ananth Krishnan Ritu Anand Ashok Mukherjee K Ganesan Thomas Simon S Narasimhan Legal Finance Satya Hegde B Sanyal V Ramakrishnan Pauroos Karkaria G S Lakshminarayanan Rajesh Gopinathan Company Secretary Chief Compliance Officer Security Suprakash Mukhopadhyay Ravindra J Shah R K Raghavan Henry Manzano Girish Ramachandran Srinivasa G Raghavan N Chandrasekaran S Mahalingam Phiroz Vandrevala Ajoyendra Mukherjee Name 10 Management Team Function Industry Service Units Banking & Financial Services Ramanamurthy Magapu...
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...Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global business, ensuring a level of certainty no other firm could match. TCS provides a consulting, integrated portfolio of IT and IT services delivered via its unique Global Network Delivery Model. TCS’s ability to deliver high-quality services and solution is unsurpassed. It is the world’s first organization to achieve an Enterprise-wide Maturity Level 5 on both CMMI and P-CMM. SWOT Analysis Strengths :Global presenceStrong financial performanceGlobal Network Delivery ModelExperience certainty strategyEmployee management skillWide range of product and services with high quality | Weakness:Silence marketingLack of focus on domestic market | Opportunities:Strong vertical presenceEfficiency delivery centerLow attrition rateFixed price projectsGood spread of service offerings | Threats:Branding and MarketingCulture differenceIncreasing employee costs | At most IT organizations today, they are increasingly looking at outsourcing operations. Adopting this strategy, allows these organizations to focus on core competencies and respond with nimbleness to the ever-changing market and business needs. TCS is the one which simplifies its services offerings into outsourcing. According to Exhibit 1, the core outsourcing part has been increased by 53.21% from 2004 to 2010. TCS studies client’s business processes and identify how to provide innovative...
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...Section 1: Question A Definition of Cross-border Merger and Acquisition A merger is characterized as the union of two associations into a single organization. An acquisition is the purchase of one association from another when the acquirer keeps up the control. There are local M&As and cross-border M&As. Local M&As are directed inside the same country, while cross-border M&As involve two companies from two different countries. A cross-border M&A is characterized as activity in which an enterprise from one country purchases the entire resource or controlling rate of an enterprise in another country. Mergers and acquisitions (M&As) are a basic part of the corporate rebuilding handle, and have created an unlimited scholarly writing in the course of recent decades. (Mulherin & Audra L. Boone, 2000) Cross-border mergers and acquisitions (M&As) have expanded significantly in the course of the last two decades. Given this fast increment, completely understanding the determinants and ramifications of mergers and acquisitions has been high on the plan for both strategy producers and scholastics. (Hijzen & Holger , 2006) Figure [ 1 ]: Three Stages of Cross-Border M&A The process of acquiring an enterprise has three common elements: 1. Identification and valuation of the target 2. Completion of the ownership change transaction 3. The management of post-acquisition transition The management of post-acquisition transition ...
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...THE integration of CMC Ltd, which was acquired by Tata Sons earlier this year, with Tata Consultancy Services (TCS) is currently continuing on four to five different planes. This was stated by Mr Atul Takle, Vice-President — Corporate Communications, TCS, at an informal press meet here. According to him, the most important integration is being effected with regard to human resources. TCS is trying to incorporate its HR policies in the CMC format. The second step is being taken with regard to joint bidding for projects. Mr Takle said that sometimes both organisations were coming together and bidding jointly for a project. At other times, they were bidding separately. ``It varies from case to case. If we find that that by jointly bidding our purpose will be served, we do so. Otherwise, we bid separately. There is a constant exchange of views and flow of information among the two organisations,'' he said. A ``cultural'' integration was also on. According to Mr Takle, TCS was trying to inject its corporate and functioning culture into CMC. ``There is a wrong perception that CMC, being earlier a government organisation, lacks a modern corporate culture. This is not wholly true because CMC is made of IT professionals and they are totally aware of current corporate cultures,'' he said. TCS was also trying to initiate quality standards within CMC. ``We are also helping CMC in project delivery skills,'' he said. TCS was trying to sell CMC's business potential in the overseas...
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...------------------------------------------------- Tata Consultancy Services Tata Consultancy Services Limited | | Type | Public company | Traded as | BSE: 532540 NSE: TCS | Industry | IT services IT consulting | Founded | 1968 | Headquarters | Mumbai, Maharashtra, India | Area served | Worldwide | Key people | Ratan Tata (Chairman) S Ramadorai (VC) N. Chandrasekaran (CEO & MD) | Products | TCS Bancs Digital Certification Products Healthcare Management Systems | Services | Outsourcing BPO Software Products | Revenue | US$ 8.355 billion (2011)[1] | Profit | US$ 2.024 billion (2011)[1] | Total assets | US$ 7.215 billion (2011)[1] | Total equity | US$ 5.499 billion (2011)[1] | Employees | 2,15000 (May 2011)[1] | Parent | Tata Group | Website | TCS.com | | | Tata Consultancy Services Limited (TCS) (BSE: 532540, NSE: TCS) is an Indian IT services, business solutions and outsourcing company headquartered in Mumbai, India. It is the largest provider of information technology in Asia and second largest provider of business process outsourcingservices in India.[2][3] TCS has offices in over 47 countries with more than 142 branches across the globe and is a subsidiary of textiles and manufacturingconglomerate Tata Group. ------------------------------------------------- History It began as the "Tata Computer Centre", for the company Tata Group whose main business was to provide computer services to other group companies. F C...
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...Hi, Name: Salman Chanmira ESN: 3696970 Kindly follow below mentioned process after your employee number has been generated. If you are facing any problems while logging in to ULTIMATIX then please. send mail to Ultimatix.helpdesk@cmcltd.com to reset the p/w (Please provide your Employee Number / Date of Birth/Date of Joining) Visit Ultimatix web portal. Ultimatix site name – https://www.ultimatix.net Username: Employee No Password : ChangePwd@Date of Birth (ddmmyyyy formate) (More than 3 invalid attempts of the password will lock the a/c. Minimum 8 digits Password with one capital letter, one special character). If you are facing any problems after login into the ULTIMATIX site please raised the e-ticket into ULTIMATIX -à TCS GLOBAL HELPDESK. Immediately open bank account and Give Bank Account details with ESN and DOJ to Mr. Vyasa Rao at vyasa.rao@cmcltd.com (F & A Dept.) – Ext 1751. Please collect the bank account opening forms and other details from Roshni Sharma (HR). (We accept ICICI Bank, AXIS Bank, HDFC, Canara Bank, ING Vyashya Bank) If you already have A/c in the above mentioned banks then submit your Present Bank account no. and employee no. to Mr. Vyasa Rao (F&A dept) Please accept the NDA form available in the ESS & TCOC in Ethics Corner. Please fill your Timesheet in UltimatixàSEEK@CMC à Integrated Project Management System (Any Time sheet related queries please go to the UltimatixàSEEK@CMCà Time sheet)...
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...infosys Limited, formerly Infosys Technologies Limited, (BSE: 500209, NSE: INFY, NASDAQ: INFY) is a global technology services company headquartered in Bangalore (Bengaluru), India. Infosys is the second largest IT company in India with 133,560 employees (including subsidiaries) as of March 2011.[1] Infosys is ranked 28th globally in the list of IT services providing firms.[2] It has offices in 33 countries and development centers in India, China, Australia, UK, Canada, Brazil and Japan.[3]The company offers software products for the banking industry and business process management services also provides end-to-end business solutions. Infosys Technologies has emerged as the best company to work for in India, according to the BT-Indicus-PeopleStrong 9th Annual Survey of India's Best Employers. Even as the Indian IT major shone, many other biggies missed getting into the list of the 10 best companies to work for in India. These include L&T (11th), Hindustan Unilever (12th), ONGC (13th), Tata Motors (14th), ITC (15th), ICICI Bank (19th), and Tata Steel (20th). About 9,000 employees from across 1,000 organisations across 800 cities participated in the survey. They were asked to rate companies on six key parameters, namely, career and personal growth, prestige/company reputation, training/coaching/mentoring, financial compensation and benefits, job content, and merit-based performance evaluation. While creative people in advertising and media gave little importance to the...
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...Top companies of India that use diversity as one of their strengths: 1. Infosys The diversity team at Infosys focuses on propagating and promoting diversity and inclusivity among employees through ACTION which stands for: * Audit inclusivity and diversity levels * Create change agents * Train the managers * Initiate and implement alternate work models * Organize and assist affinity groups * Network with external bodies to benchmark practices Infosys Women Inclusivity Network (IWIN) promotes a gender-sensitive work environment. IWIN recognizes the unique aspirations and needs of women. It provides avenues for vocational, personal and psychological counsel to enable professional and personal development. Infosys won the first NASSCOM-India Today corporate award for excellence in gender inclusivity in 2007. Infosys actively seeks to hire and train persons with disabilities. In 2006 and 2007,Infosys BPO received the Helen Keller award for the best employer from the National Centre for Promotion of Employment for Disabled People (NCPEDP).Infosys announced an intake of 300 graduates from universities in the US in 2006 and about 25 from universities in the UK in 2007 as part of itscommitment to create a diversified workforce. The new employees will develop their engineering skills at Infosys Development Centers across India for six months before returning to Infosys offices in the US. 2. Google India Diversity is an essential component of the culture...
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...GOA INST IT UTE OF MANAGEMENT Dividend Policy and Market Performance of Tata Consultancy Services S ection D, Group 3 Gaurav Sethi - 2010199 Kshitij Varshney – 2010206 Rengarajan S – 2010221 Saumya Rawat – 2010224 Sonal Gawde -2010228 Introduction Tata Consultancy Services (TCS) is software services consulting company headquartered in Mumbai, India. TCS is operational in 42 countries and has more than 142 branches across the world. It is the largest provider of information technology and business process outsourcing services in the world. TCS was founded in 1968. TCS began as Tata computer Centre for the Tata Group. It was headed by Chairman JRD Tata. F C Kohli was the first General Manager. The main business for Tata Computer Centre was to provide computer services to the Tata group companies. One of the first assignments for TCS was to provide punch card services to sister concernTata Steel (then called TISCO). In early 1970s, TCS started exporting its services. The company pioneered the global delivery model for IT services. Its first off-shore client came in 1974 from Burroughs, one of the first business computer manufacturers. In the early 1990s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug and the launch of a unified European currency, Euro. TCS pioneered the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developers and clients to make use of it. In 1999, TCS...
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...Mr. Natarajan Chandrasekaran CEO & MD Tata Consultancy services (TCS) Mr. Natarajan Chandrasekaran (‘Mr. Chandra’) is the Chief Executive Officer and Managing Director of Tata Consultancy Services (TCS), a leading global IT solution and consulting firm, and a member of its Board of Directors. He was elevated to the role of Chief Executive in October 2009 after serving as the Chief Operating Officer since 2007. With revenues of $15.5 billion in 2014-15, TCS is among the fastest growing IT services companies globally with a compounded annual growth rate of 26 per cent over the last three years. The market capitalization of the company crossed USD 80 billion during 2014-15, making TCS the most valuable company in India. With over 319,000 consultants, TCS has become the largest private sector employers in India with the highest retention rate in a globally competitive industry. A tireless traveler who is always willing to meet customers, Mr. Chandra personifies TCS’ commitment to its culture of customer centricity, its reputation for high service quality as well as its tradition of innovation. A technopreneur known for his ability to make big bets on new technology, Mr. Chandra has been driving several innovative initiatives at TCS, some of which have since scaled into sizeable new businesses. Mr. Chandra has been appointed as the Chairperson of the IT Industry at the World Economic Forum, Davos for 2015-16. He is also a member of Indo – US CEO Forum. Mr. Chandra has...
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...PROJECT REPORT ON HR PRACTICES IN TATA CONSULTANCY SERVICES Guided by: Submitted by Titiksha Patidar(HRF058) Acknowledgement This is to acknowledge the quality help that was provided by the Institute-ITM and the related faculty in successfully completing the HRSS project on “HR practices in TCS”. We highly obliged and thankful to the faculty,Prof Dr. Snigdharani Mishra for all her patient guidance and help in successfully completing the project. Our special thank to Mr. Mohhamad Javed (Manager HR, TCS) and Mr. Divya Prakash Purohit ( Software Engg.,TCS). TABLE OF CONTENT 1. Introduction..........................................................................................3 1.1. History of Company...................................................................3 1.2. About the Company...................................................................3 1. HR Group in TCS................................................................................4 2. Manpower Planning.............................................................................5 3. Recruitment Process............................................................................5 4. Training &...
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...Tata Motors Limited (formerly TELCO, short for Tata Engineering and Locomotive Company) is an Indian multinational automotive manufacturing company headquartered in Mumbai, Maharashtra, India and a subsidiary of the Tata Group. Its products include passenger cars, trucks, vans, coaches, buses, construction equipment and military vehicles. It is the world's seventeenth-largest motor vehicle manufacturing company, fourth-largest truck manufacturer and second-largest bus manufacturer by volume.[5] Tata Motors has auto manufacturing and assembly plants in Jamshedpur, Pantnagar, Lucknow, Sanand, Dharwad and Pune in India, as well as in Argentina, South Africa, Thailand and the United Kingdom. It has research and development centres in Pune, Jamshedpur, Lucknow and Dharwad, India, and in South Korea, Spain, and the United Kingdom. Tata Motors' principal subsidiaries include the British premium car maker Jaguar Land Rover (the maker of Jaguar, Land Rover and Range Rover cars) and the South Korean commercial vehicle manufactuer Tata Daewoo. Tata Motors has a bus manufacturing joint venture with Marcopolo S.A. (Tata Marcopolo), a construction equipment manufacturing joint venture with Hitachi (Tata Hitachi Construction Machinery), and a joint venture with Fiat which manufactures automotive components and Fiat and Tata branded vehicles. Founded in 1945 as a manufacturer of locomotives, the company manufactured its first commercial vehicle in 1954 in a collaboration with Daimler-Benz AG...
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...Number | B-14 | Enrollment Number | A0102314024 | Name of Faculty guide | MS. AMANPREET KANG | Case study title | WIPRO: Strengthening employee engagement and implementing effective Rewards and recognition system. | Student Declaration I declare (a) That the work presented for assessment is my own, that it has not previously been presented for another assessment and that my debts (for words, data, arguments and ideas) have been appropriately acknowledged (b) That the work conforms to the guidelines for presentation and style set out in the relevant documentation. ( c ) The Plagiarism as taken by Turnitin is ________ %. Date : Anirudh Chauhan MS. AMANPREET KANG Assistant Professor Department of marketing/IB WIPRO: Strengthening employee engagement and implementing effective Rewards and recognition system. Anirudh, Ms Amanpreet Kang ABSTRACT Employee engagement, rewards and recognition are integral part of human resources of any organization as they show the level of involvement and commitment of the employees towards their organizations. These not only motivates the employee in performing better but also enables HR in recognizing and rewarding the ones performing better than the other as per the set standards . It increases overall efficiency and also identifies the training needs if any. Attrition rate in BPO industry is very high and this is why it is important to understand different engagement practices and rewards and recognition...
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