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Marketing New Product, Solar Your Phone

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Executive summary
The purpose of the report was to create a proposition for a new product or service that will be in either one of the four industries: tourism, banking, technology or entertainment and leisure.
The task is to become the class expert on the product/service and the industry it operates in. Creating a market plan for the product/service begins to enter its introduction stage. Analysing the market and industry, then planning the product and creating the business proposition and action plan will be the following stages of the cycle. As an expert in the technology industry, there was a gap in the industry to launch a product called ‘Solar Your Phone’.

Solar Your Phone is a product as well as being a service. There will be a mini solar panel that can be fitted into an individual’s iPhone, which will allow it to charge and gain power in a sustainable way. The service part of the product will be getting the solar panel fitted into your phone. Technical experts that have full knowledge on the product itself will do this.
Once I have compounded all the data I will then be able to identify strengths and weaknesses for Solar Your Phone as well as the competitive market. This will allow me to see where ‘Solar Your Phone’ will be able to impact the market most productively and efficiently.

GSMA released a report revealing that “a US$2.3 billion* opportunity for mobile operators through the provision of off-grid charging solutions such as solar phones or external solar chargers in emerging markets.” (GSMA, 2009) This quotation conveys that there is untapped potential for Solar Your Phone in the technology industry. The gap in the industry needs to be filled; therefore it is relevant to propose Solar Your Phone. It is a niche product that will be used by every individual with there everyday life.

Global crisis is a key topic within the industry and there is a high demand for solar your phone because everybody needs it. Being able to give sustainable power to your iPhone will attract consumers directly; it will provide the consumer with energy and power for their device in an ecofriendly way that is important for consumers; therefore there is not a high demand to market the product. Allowing your phone to charge with a renewable and sustainable source will attract a consumer in every aspect, which is why this product is being proposed.

Introduction
In this report I shall analyse and introduce my new product called ‘Solar Your Phone’. I will be analysing the market the product will enter and also be looking at the strengths and weaknesses that may occur. Knowing your competitors is key and gathering information and carrying out research on them is fundamentally important to any business that is actually looking to succeed. Having a business proposition and action plan is vital so you know exactly what you expect or have projected to be achieving in the companies long-term and short-term future.

Analysis of the market
As ‘Solar Your Phone’ is not currently an existing company it does not yet have a position in the market.
However a similar firm would be portable phone chargers and the producers of HyMini, which is a wind-powered charger. "Up to 500 million mobile users...in emerging countries could benefit from the provisioning of off-grid charging solutions such as solar phones or external solar chargers” (EE times, 2009)

The strengths for the firm are: it will be usable long term and it is a convenient product because it can be used in any situation. Due to the amount of processing power used in iPhones, the battery life has significantly decreased. Solar your phone will overcome this barrier by being able to charge your phone in an eco-friendly way.
Another strength is that there is no product in the technology industry that charges a mobile with a solar panel; there are similar products such as portable chargers but they consume more power and are not sustainable. They are the Solar Your Phone’s competitors and there strength is that they have a cheaper price and are more acknowledged. However, solar your phone is a long lasting product that you don’t have to charge up and carry around with you like a portable charger, meaning it is more efficient for the consumer.
The weakness for the product will be that it only works when there is sunlight, meaning it can’t be used at all times. Nevertheless, we can solve this issue in the future and change the solar panels that can also gain energy from lighting as well as the sunlight.
In the technology industry, brand reputation is one of the most important factors. As a result people may not trust our product and not know if it’s reliable. In order to overcome this we will need to build a high brand reputation.
The competitor’s weakness would be that there is a significant amount of portable charger firms, which means they can’t make their prices too high otherwise they will lose sales, as the competition rate is too high.

Business Proposition
Having objectives allows a business to recognize what needs to be done in the future. It allows them to work towards their goals; by achieving them they know that their business is brining them success.

As a business, Solar Your Phone will have short and long term goals. The short-term goal would be to get established and turnover within 2-3 years of running the business. This will be achieved by promoting the product well and ensuring the consumer is satisfied with the service as well as the product.
Our long-term aims would be able to fit solar your phone into other mobile phone devices such as Samsung, Nokia, HTC etc. This will allow the business to expand and go international.
Another aim we hope to achieve would be to have partnership with Apple. This would allow the consumer to have the option to get Solar Your Phone, as an add-on, built into the mobile when they purchase it.

When proposing the product, the period it enters the industry is very important. The reasoning for this is the product is a solar panel, it will work better during sunny periods. So to release the product start of spring will be more beneficial as the weather conditions will be more sutiable for the product.

Identifying your customers and knowing their interests to be able to satisfy there needs is one on the main parts of launching a new product/service.
The target market for solar your phone would be for every individual with an iPhone who would like to increase there battery. This will remove the need for portable battery chargers and integrate seamlessly with the iPhone. In the future we will aim for our target audience to be any mobile phone user, which therefore allows the product to be accessible for everyone.

Action Plan
Focusing on a number of key matters can determine the success of a product or service. Covering areas such as what the company will produce, how much they will charge, how the product and service will be delivered to the consumer and how the consumers will be aware of the product/service.

Product Proposition
Solar Your Phone is a product that also comes with a service. The product itself is a mini solar panel that can be built in to an iPhone to allow it to charge whilst there is sunlight. The fitting process of the product will be the service because it will be done for the consumer. The quality of the product will be at a very high standard as well as the service given to the customer. For consumers that get the product built into their phone will get a 2-year warranty that will be an added value. Also, when the consumer purchases the product, detailed information on the product itself will be explained to them, such as how it is functioned and the benefits on the product. This allows the service to be sophisticated and will show the consumer that the product is trustable.

Price
The pricing for the product will be between £60-80. The reason for this is because the cost of solar panels are high and the procedure of getting them fitted into the top of a phone will be difficult. The payment made will be one off and the solar panel can be used for a very long period. Psychological pricing will be most suitable for this product as it is a fairly high price. If the product is £69.99, it is closest to £70. However the buyer will associate it closer to around £60 rather than £70, which allows them to think they are getting themselves a bargain.

Promotion
For the promotion of the service we will try to keep advertisement refined and high-tech rather than it standing out too much. For example it will be advertised in technology magazines and technological product launches.

Place and Physical Evidence
Placing and location of the stores for solar your phone is very significant as the product also comes with a service. As it is aimed to be a high end product, the location of the stores will strategically selected to insure that the product is widely available and is accessible by the consumers. The decor colour of the store will be white to keep the store simple and the product at the forefront of the customer’s experience. Having an eco-friendly store is vital due to the nature of the product; therefore it will be sensible to have a store that uses solar panels to generate its electricity. There will be a website so the consumer can view the product online and all the specifics so they know exactly what they are purchasing and understand the service they will be given. There will be nothing irrelevant shown so the consumer can perceive that the business is serious. If we stick to a simple design it will convey the brand in a refined way.

People and Process
The employees working will be well-spoken, dressed smart and having exceptional customer service skills. They need to be on their job and ensure they know what they are doing. Customer service is vital and has to be at a very high quality so each customer is satisfied.
The process of the whole service given will be at a high standard so the consumer trusts the product and the brand.

Evaluation
A year after launching solar your phone, it turned out to be a success. The short-term goals were achieved and we are positively working our way up to achieve the long-term goals. After launching solar your phone, we had to promote it well for it to rise in the market and get recognition. Market research was done correctly therefore the product was suitable for the consumers.
As planned, the stores layout was sophisticated and simple which attract more customers, allowing us to achieve our goal of being established.
In the unlikely case of Solar Your Phone failing and sales decreasing, the contingency plan for the product would be to discontinue the product. Another option would be to go through what the company has done within the last year, analyse it, and see what areas need improving on.
If the solutions found after the analysis of the proposition were not achievable then selling the business on to a similar business would be considered as an option.

Conclusion
In conclusion, overall Solar Your Phone is a great success. The reasoning for this is because the product has filled the gap in the technology industry with a high demand of sales. This is due to the fact it is a niche product that can be used be everybody. Being a sustainable product has allowed it to attract more customers as all the power for it comes from a natural source.

References
Baines, P., Fill, C. and Page, and K. (2011) Marketing. 20110115th edn. United Kingdom: Oxford University Press, USA.

Daniel Lowther. (2009). GSMA Research Shows Off-Grid Charging Solutions for Mobile Phones to Power US $2.3bn Market Opportunity. Available: http://multivu.prnewswire.com/mnr/prne/gsma/37557/ Last accessed 1 March 2015.

Jaymi Heimbuch. (2009). Off-Grid Charging for Cell Phones Is a $2.3 Billion Industry. Available: http://www.treehugger.com/clean-technology/off-grid-charging-for-cell-phones-is-a-23-billion-industry-video.html . Last accessed 1 March 2015.

JILL KRASNY . (2014). The Fastest-Growing Industries on the Inc. 5000. Available: http://www.inc.com/jill-krasny/inc5000/2014/facts-and-figures-by-growth-rate.html Last accessed 20th February 2015.
Lehman, D. and Winer, R. (2001) Product Management (McGraw-Hill/Irwin Series in Marketing). United States: McGraw Hill Higher Education.

N/A (2009). Off-grid charging of mobiles powers a $2.3B opportunity. Available: http://www.eetimes.com/document.asp?doc_id=1172020 . Last accessed 23 February 2015 .

Peter, P. and Olson, J. (2004) Consumer Behavior and Marketing Strategy. United States: Boston (Mass.) : McGraw-Hill, 2005.

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