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As the new Vice President of Marketing for Graves Enterprises, makers of consumer and commercial grade floor care products, I am tasked by the President of the company with doubling sales in both the consumer and commercial markers, within the next year. I have requested my two marketing directors, one in charge of the consumer market, the other in charge of the commercial market, to review the market research available for their respective markets, and to summarize their findings by creating written reports.

Joshua Edwards, Marketing Director, presented the consumer product proposal, and Rena Morales, Marketing Director, presented the commercial product proposal.

The consumer product proposal came with the idea of developing a new product line, which is more effective, eco-friendly but more expensive. There is also a proposal to manufacture the container packaging from recycled plastics, which costs less and complements the overall ‘eco-friendly’ unique selling proposition. Looking at the research that Edward Matthews, ES Associates Marketing Research Consultant reported to me, I find out that the price is the most important factor in customers’ purchases decisions and this is why I will have to disagree with the new product line, eco-friendly and more expensive idea. The increase in prices will drive away most of the customers to the competitors. The company has to pay attention to the factors influencing consumer behavior and to try to always satisfy them. “Successful marketing requires that companies fully connect with their consumers” (Kotler, 2009).

The change of packaging from recycled plastics to cut costs, it is a good idea since the company will make more profit and the new look will catch attention from customers.

to increase sales.

Another element found in the consumer product proposal report is to expand the

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