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Marketing Segmentation

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Chapter 1 Segmentation

A segmentation strategy begins by selecting the bases representing the core attributes of a group of existing potential customers. 1. It must be noted that a single characteristics is never used alone and that virtually all segmentation plans are in the forms of hybrid segmentation that include attributes from 2 or more.

| |Consumer-rooted |Consumption-specific |
|Facts |Demographic factors |use-related characteristics |
| |Geographic factors |use-situation factors |
|cognitions |Psychological factors |benefit sought |
| |Psychographic (lifestyle) characteristics |hybrid segmentation |
| |Sociocultural variables | |

1. Facts can be determined from direct questioning and categorized by a single objective measure. (Quantitative) 2. Cognitions are abstract抽象的 and can be determined only through more complex questioning, and where most of the constructs measured have no single, universal definition. (Qualitative) 3. Consumer-rooted features stemming from the consumer’s physical, social, and psychological characteristics. 4. Consumption-specific usage-behaviors (facts) or attitudes and preferences toward specific products or buying

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