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Maximizing Diversity

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Maximizing the Benefits of Diversity in a Corporate Structure
Team #2
Edison State College
March 17, 2013

Maximizing Diversity
Module 4
Diverse teams are often perceived as difficult to manage because of possibility of conflict. Ensuring the team works together efficiently and keeps a positive relationship with one another can make it easy managing diversity. One of the specific parts of managing a team with diversity would be properly assigning them tasks. Members in a diverse group are chosen because they are simply different from the rest. “They have different skills, different perspectives on problems, different personalities, and different backgrounds” (Herrenkohl, 2006, p.g. 27).
Before tasks may be appointed, it is important to identify said tasks while also learning about each member of the team. A member’s background and experience will help determine which task that will excel at, compared to other members. It is best to discuss with the entire team which member is receiving which task and explain why; keeping decisions transparent will help the members feel like they are truly goal-oriented and focused. Once the tasks are appointed, you can then create a performance strategy that will set a standard for the members.
The highest performance possible will come from teams working together while doing their tasks. “Almost a quarter-century of records of student design teams, mainly in Stanford University’s mechanical engineering design program, indicate that performance improves when a team pays attention to its members’ individual personalities” (Wilde, 2011, para. 2). Keeping a positive environment and having members coordinate is critical when working towards a team’s goal. A diverse group is a challenge because most human beings are wired to be stereo typical when it comes to working with different individuals, offering a diverse management program may help eliminate discriminating issues (Sinani, 2011). A positive environment and having the team always sharing ideas, perspectives and complimenting each other’s work will ensure negative outcomes never happen. Communication and coordination work hand in hand when a team wants to perform at the highest standard. Once a team gets these concepts down and they work together for some time, they will begin to develop norms. Norms are tasks or team rituals that become second nature and with norms the team’s goal can be obtained much quicker (Herrenkohl, 2006). A diverse team may take some more time creating norms, compared to a homogeneous team, but with a consistently helpful group, it can happen.
Here are some general guidelines to consider when implementing a culturally rich and diverse group within a rigid corporate structure. Understand the tasks involved and create task strategies to encourage cooperation, communication, and innovation. Coordination of team structures and tasks is paramount to building a diverse team, group, or department. Quite often corporate structure is cemented by upper management and does not change or adapt to new industry demands or competition. This makes the task of assigning roles and structural guidelines within the department increasingly important.
Concentrate on clearly defining the role of each position within a team or department. Some social assessments will be necessary to determine the proper placement of individuals within these roles as mentioned earlier. Understanding the social influence each personality will have upon others and the group as a whole will guide the placement process. Encourage cross training to help further diversity in the workplace. This will benefit the company overall and enrich your employees work experience, avoiding linear thinking and the bandwagon effect. Set the expectation for success and eliminate the possibility of failure (Herrenkohl, 2006). This is important when building a team culture. Positive attitudes, good communication skills, an encouraging personal growth will all aid in developing a diverse thinking group or team.
Encourage, do not discourage positive communication and productive thinking (Herrenkohl, 2006). Promote and assist coordination of efforts while encouraging new perspectives and solutions. Allow flexibility within the rigid structural guidelines set forth by the corporate structure.
Avoid structural barriers that eliminate the benefits of diversity by building a communication network. Avoid lineal direct or compartmentalized communication. Although this communication is essential to conducting business, it does not encourage innovation or foster teamwork. Determine the type of communication network that best suits your corporate needs. A centralized network will allow for the center or head of each department to be constantly up to date on relevant issues. While a decentralized communication grid will allow many people within the department to be relatively current on all issues. This may be important when decisions are time sensitive as the centralized leader will have the most up to date and through answers.
Module 5 “When the quality of relationships among the team members and their attraction to the team and its activities are positive, a mutual sense of team cohesion results” (Herrenkohl, 2006). Team member satisfaction can be a difficult task to accomplish with a diverse team; every one has a different ways to get their work done. It is important for a team to utilize the skills a diverse team offers them, because individual members can use their skills to achieve a particular goal, which in return offers team satisfaction (Herrenkohl, 2006). Using open communication can be beneficial to a diverse team. “Team members who express their views are likely to be more satisfied than those who do not” (Herrenkohl, 2006, p.g. 137). Team diversity offers a team multiple viewpoints, so if there is open communication then the team can brain storm and come up with strong ideas or strategies to achieve their goals. Communication can bring about creativity within a diverse workplace, because employees possess their own unique opinions, ideas, and values to bring to the team (Ramjee, n.d.). It is important to include every team member when it comes to communicating and to keep members satisfied they need to feel like their thoughts are being seriously considered.
Every business is segmented into various teams; some common team names include departments, committees, and sections. The most important feature in forming a successful team is executing upright team organization and planning, which provides precaution in preparation for future events. Proper organization and planning will build a serene environment that is easy to manage. When direction is clear, employees are able to work together more effectively to achieve the businesses goals.
Present day diversity involves more than an individual’s race, culture, or gender. It includes their individuality, knowledge, and behaviors that are diverse. All individuals are diverse from one another in some way. You may find two whom share similar characteristics or preferences yet they are not identical. That is the pure beauty of people we are all different. Individuals are able to use diversity to their advantage in learning from other’s experiences and knowledge.
Managing diversity in the workplace is vital in that it affects performances from the individual, along with their fellow co-workers. When putting a team together a manager has to consider each individual personally: traits, preferences, education, experience, skill and personality. What can this individual bring to the department? Would they be helpful or complicate things? Properly managing diversity from the beginning helps in avoiding issues or personality conflicts. These diverse teams may easily take an organization to the top, beating their competitors.
There are numerous advantages in having diverse teams in the workplace. These teams are functional in every aspect possible. Internally, they are able to adapt to changes in the market quickly, providing unique ideas and products. Externally, the business is made of a workforce whom understands different cultures, opinions, and beliefs of their customers providing the best possible services to the public. Although we all understand the value of diversity, implementing a diverse culture within your structural hierarchy is paramount to the success of future companies. Embrace your diversity, do not resist change and your company’s future is unlimited.

References
Herrenkohl, R. C. (2006). Becoming a team: achieving a goal. Mason, Ohio: Thomson/South-Western.
Ramjee, P. (n.d.). The advantages of communication with teams in the workplace | eHow.com. eHow | How to Videos, Articles & More - Discover the expert in you. | eHow.com. Retrieved March 13, 2013, from http://www.ehow.com/info_12062306_advantages-communication-teams-workplace.html
Sinani, F. (2011). How to manage diversity in the workplace | www.moderndcbusiness.com. Modern Business Magazine | Lifestyle for Modern Entrepreneurs and Elite Corporate Executives in Greater Washington DC. Retrieved March 13, 2013, from http://www.moderndcbusiness.com/how-to-manage-diversity-in-the-workplace.html
Wilde, D. (2011). Diversity in engineering - ASME. Engineering Standards, News and Resources for Engineers - ASME. Retrieved March 13, 2013, from http://www.asme.org/kb/news---articles/articles/diversity/more-diverse-personalities-mean-more-successful-te

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