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Mazda

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MAZDA MOTOR CORPORATION

COMPANY BACKGROUND
Mazda Motor Corporation (is a Japanese automaker based in Fuchū, Aki District,Hiroshima Prefecture, Japan. )
In 2007, Mazda produced almost 1.3 million vehicles for global sales, the majority of which (nearly 1 million) were produced in the company's Japanese plants, with the remainder coming from a variety of other plants worldwide. In 2011, Mazda was the fifteenth biggest automaker by production worldwide.
The company website states that name "derives from Ahura Mazda, a god of the earliest civilizations in West Asia...the god of wisdom, intelligence, and harmony..." Ahura Mazda is the Iranian Zoroastrian God. The company website also notes that the name "also derives from the name of our founder, Jujiro Matsuda."

PROBLEM
1. Hasn't established itself as a major global player
2. Lack of sufficient branding & marketing exercise, i.e. the growth has not been because of marketing but in spite of poor marketing
3. Brand perception not as strong as competitors

OBJECTIVES * Help field managers increase the number of productive visits to dealerships. * Provide field managers with an easy, reliable method of updating customer relationship management information. * Update customer service information in real time. * Create more accurate customer-relationship data. * Reduce confusion over multiple connectivity options. * Improve dealer support and increase dealer satisfaction.

COURSES OF ACTION * Must focus on improving their SKYACTIV technologies. SKYACTIV Technology is a blanket term for Mazda’s innovative new generation technologies that are being developed under the company’s long-term vision for technology development. SKYACTIV Technology is intended to reflect Mazda’s desire to provide driving pleasure as well as outstanding environmental and safety performance in its

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