I currently work for an organization that is facing an issue of delegating responsibilities to employees and rewarding employees for the heightened responsibilities they are given. This issue causes confusion as far as job responsibilities, weakens the chain of command, lessens the effectiveness of checks and balances, and makes it difficult to execute tasks. This issue is preventable, and when solved would help the organization to run smoother.
Company description I work for a small rural health clinic in North East Florida. We are constantly looking for ways to branch out to reach underserved populations. Since it’s founding my organization has grown to include locations in the four surrounding counties. We operate nine full time primary care centers, two full time dental centers, and seven full time pharmacies. We are a major employer in the area and employ an estimated 200 employees. Our mission is to “To provide accessible, affordable, high-quality care to the communities we serve”, and our vision is to “To improve health outcomes in the communities we serve through the formation of partnerships and the provision of high-quality preventive services and chronic disease management.” We are governed by a 13-member Board of Governors that meets each month. They are tasked with defining and preserving the mission of the organization. Operating under a decentralized organizational architecture our CEO makes most of the organizations final major decisions, but decentralizes some decision rights to employees that possess specific knowledge of the departments that they head. Technology and government regulations are constantly affecting our organizational design. These changes often increase the responsibilities of our employees, which would seem like a positive venture seeing as how greater responsibility should come with incentives.
Organizational Problem