Email etiquette is the proper and acceptable behaviour expected from an email sender. It is primarily concerned with matters of courtesy in email communications. When you use the right email etiquette it shows professionalism and efficiency. When you use the wrong email etiquette it gives a bad impression to the recipient and its shows a lack of care and respect. Email etiquette is important because our correspondence says a lot about us and it gives an instant impression to the person receiving the mail. There are certain things that are acceptable when writing to another party and certain things that are simply not. Another reason why it is important is because I want to make sure I come across as respectful, friendly, and approachable. I don't want to sound curt or demanding, back to impressions, I don’t want to give the wrong ones from the wording of our email. In the book Email Etiquette it is stated that there are 8 ways to write great email which are; 1. Clearly identify the subject matter of the email 2. Be as concise as possible 3. Check your spelling and punctuation 4. Use an appropriate style 5. Request the action or information you need. 6. Explain how urgent your message is. 7. Use attachments to provide detail 8. Include further contact details If you follow the 8 above steps you’re on your way to writing an effective email which will be clear, professional and get your desired message across to the recipient. When you use the proper etiquette the person receiving the mail will be able to sort through their mail easier. I would like to also add that Dr G Burkholder says in "Tips for Effective Online Composition and Communication" that it is also important to always follow a discussion thread and also use a signature on one;s email, so the recipient remembers the initial topic and has a point of reference so he/she is